سلبيات: "The plane was old and so small, it wasn’t comfortable at all"
سلبيات: "Seat comfort"
ايجابيات: "The crew was okay but seat comfort on the A330 not so good."
ايجابيات: "Airport facilities"
سلبيات: "No entertainment at all in the plane."
ايجابيات: "Crew was good."
سلبيات: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."
ايجابيات: "The business class was nice and comfortable with a decent price"
سلبيات: "Flight attendant could smile more."
ايجابيات: "The airplane was specious and comfortable and the crew are extremely nice people"
سلبيات: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"
ايجابيات: "Crew were nice"
سلبيات: "Food can be better"
ايجابيات: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
سلبيات: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."
سلبيات: "Menu was completely false. I asked for the lemon pasta with spinach and cheese. I was brought pasta a veg with soy sauce. I pointed out that this was not what the menu stated, and the crew told me, oh, that is the vegetarian option ... so I asked for the halibut instead. It was salmon. The menu said"
سلبيات: "The flight arrived late 1.30 hours, so I miss the domestic flight."
ايجابيات: "Short trip ..very good pilot , landing was smooth, as well as the take off."
سلبيات: "Entertainment programs was so poor .."
ايجابيات: "Rapidity for delivering the luggage"
سلبيات: "Verification of visa"
ايجابيات: "The plane was clean and cool with good legroom in the exit row."
سلبيات: "It was TERRIBLE that at check-in when i found out that the only one piece of baggage was allowed. I have ALWAYS had two bags on this flight."
سلبيات: "My luggage is delayed for the third day now. I am on vacation but stressed without access to personal items and non stop calls to Royal jordanian that handles egypt air matters in amman"
ايجابيات: "Comfortable economy"
سلبيات: "No entertainment options; no coffee/tea service"
سلبيات: "Transit to jeddah is a nightmare"
ايجابيات: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
سلبيات: "I cant think of anything right now."
سلبيات: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"
ايجابيات: "The pilot"
ايجابيات: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
سلبيات: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"
سلبيات: "Plane was really old. They desperately need to upgrade their fleet."
ايجابيات: "Good meals, and plenty of beverages."
ايجابيات: "They were on time Greeting was nice Food OK (breakfast)"
سلبيات: "The time it took from the car to the airplane took more than 1 hour and 30 min. Totally unorganized check points with no crowed control or whatever. I think if they want more tourist in the future they have to work on that!"
ايجابيات: "Excellent staff clean plane ."
سلبيات: "Trip was delayed for one hour ."
ايجابيات: "Wonderful staff really helpful, comfortable seats"
سلبيات: "Some delay"
سلبيات: "when issues electronic boarding pass it was mentioned I have to leave from terminal 3 .. when went there they said it is wrong & changed to seasonal terminal which is 30 mnts drive by the terminals bus.. very frustrating experience"
ايجابيات: "Nice trip good food"
سلبيات: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."
ايجابيات: "I visit it before I like this country"
ايجابيات: "every thing thank you"
ايجابيات: "Sufficient leg room."
سلبيات: "Crew need more training. Entertainment need to improve."
سلبيات: "Staff are rude in comparison to other airlines, hostess greeting us actually called my 2 year old naughty for touching the toilet door whilst boarding! Media is also limited and with constant interruptions, plus not available for take off or landing! Tray tables were dirty, I’ve honestly given up trying to eat the food on board these flights! Despite numerous tags and a note on my ticket the stroller is never able to be brought up to the aircraft door. I won’t be flying Egyptair again"
سلبيات: "Please to repair your seat. Cannot be up right position while takr off or landing. Only recline position"
ايجابيات: "Crew was super nice and helpful. Flight schedule was on time."
ايجابيات: "The warm hospitality and care and smooth flight althrough"
ايجابيات: "Comfortable trip"
سلبيات: "Hot food not great"
ايجابيات: "sincere smile from crew"
سلبيات: "by force shutting of windows, was boaring"
سلبيات: "Middle chairs is very narrow"
ايجابيات: "Very comfortable 2-2 configuration of aircraft. Short flight with no hasstle once you board. Only convenient nonstop option between Cairo and Tel Aviv. Plane half empty. Ontime arrival."
سلبيات: "Not possible to print boarding pass, even at Luxor airport counter from where we originated, which means we could not use transfer service at Cairo and has to que again for all security and checkin lines. I checked in online but airline changed our seating without telling us. Egypt Air created this airline only for flights to Tel Aviv, so difficult to find checkin counters. One feels they don’t encourage people to take the flight."
سلبيات: "Thanks it's been a good experience"
سلبيات: "Close flight without care of me and they charge me extra fee to get a new booking"
سلبيات: "why do you have 3 people in 1 row and zero in another?"
ايجابيات: "Crew were lovely. Boarding was on time and efficient. The flight was not crowded."
سلبيات: "Food was fairly ordinary."
سلبيات: "Late - like departure flight to CDG Departing/Arriving on time is consistent EgyptAir weakness"
ايجابيات: "There was an hour delay with the return fight, other than that a great experience."
سلبيات: "After buying stuff at the airport we were not allowed to take it on the plane as there was additional security just before boarding. I had to throw away water and Pepsi cans. I thought this was ridiculous"
ايجابيات: "Nice cooperative crew & fairly comfortable seating"
سلبيات: "dont know"
سلبيات: "The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken. Can’t say a single good thing about this flight."
ايجابيات: "Excellent service and ontime takeoff"
ايجابيات: "Flight was canceled without notice"
ايجابيات: "I just like long international flights so everything was great"
سلبيات: "Only issue I had was how cold it was"
ايجابيات: "Paris/jeddah is always better than Frankfurt/jeddah (in food service, plane size and entertainment... etc)"
سلبيات: "Chicken meal was not cooked well, but the flight attendent was nice and switched it to a beef-meal"
ايجابيات: "Boarding counter team"
سلبيات: "keep flight on time, online check in was not working, Less damage while handling bags"
سلبيات: "Earlier notice of the 1 hr delay, compensation of the delay, onboard entertainment,"
ايجابيات: "Crew was excellent with service and positive attitudes. Good leg room."
سلبيات: "13 hour flight gave only 2 small meals and a snack that were not filling and didn't cater to my taste buds, it was strictly Arabic foods. we were mostly given lots of juice water coffee and tea. The entertainment touch screen wasn't working properly I had to use remote to pick a movie"
ايجابيات: "The coffee was excellent and the crew was very professional."
سلبيات: "The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later."
ايجابيات: "Coffee was excellent."
سلبيات: "My luggage could have been on my same flight. There were 3 notifications about the flight being delayed for no reason. A computer glitch delayed the flight from departing as the crew had to manually check the passenger manifest. We arrived late into Jeddah and almost missed our connecting flight."
ايجابيات: "Overall crew is polite and nice."
سلبيات: "Ground staff needs some training in assuring privacy of customer, during my whole checkin process a gentleman who is another customer stand next to me."
ايجابيات: "Crew is very good but seat is not good.as alfursan Member ineed asil seat"
سلبيات: "Check in staff are very slowly"
ايجابيات: "Seat Comfortable"
سلبيات: "The food"
ايجابيات: "The Saudia crew were friendly as they have always been on my flights - regional in the Middle East. They are efficient and will help you out as much as possible"
سلبيات: "The airline overall is mediocre to good. The seat selection process is a joke. I was assigned a middle seat on the return trip along with my outbound seat selection. I had no idea I even had a seat selection as neither the app nor the site gave me any indication that I even had a seat."
ايجابيات: "Quick boarding and friendly staff."
سلبيات: "The atmosphere inside the plane was warm throughout the flight. It was a bit chaotic with the carry-on luggage! Unfortunately, many passengers did not abide to the rules and every one was storing their lugguage wherever they wanted! More organization would be highly recommended."
ايجابيات: "Crew responsiveness"
سلبيات: "Bag drop off took alot of time & surprisingly the line in sky priority was much slower than the regular check-in line. Delay by 30 mins in departure even though i boarded 30mins before scheduled departure time"
سلبيات: "1- seats selections. 2- meals 3- arrival procedures."
سلبيات: "Baggage weight allowed total of 22kg is too low compared to other airlines."
ايجابيات: "flight was normal."
سلبيات: "luggage lost! what should I do?"
ايجابيات: "Boarding and entertainment"
سلبيات: "Comfort My Saudi airline seat did not work I couldn't tilt it nor listen to the movies since it was torn off as well"
ايجابيات: "When checking in, was offered seat at the emergency exit, without asking. Boarding was quick and service on plane excellent."
ايجابيات: "It was a smooth flight, did not even wait for my luggage on arrival, fast service, keep up the good work. Thank you."
سلبيات: "Nothing really. Thank you."
سلبيات: "I was not permitted to board at check-in since this booking had a domestic transfer and a visa was required. I would not have chosen this ticket if that was clear in advance. I was told at check-in that my only option was to make an expensive last minute change to the ticket."
ايجابيات: "Aircraft was good. Seats were comfortable and crew was friendly."
سلبيات: "Saudi Airline's Airport terminal in Jeddah is one of the worse airports in the GCC. It is outdated, dirty, not enough seats, small, unfriendly staff and even the so called Alfursan business lounge is nothing special. I would certainly not recommend anyone to travel via this airport, particularly if they have a long connection."
ايجابيات: "The cabin Crew was awesome!"
سلبيات: "“My dislikes” started when I arrived Kl international Airport when I wanted to board the lady on the boarding area didn’t allow me because i was wearing shorts she made me to go and buy and pants so i can board!! However, after i flow to Jedah i had a lay over 4:30 Hours at jedah airport which was completely a disaster I cannot even imagine it.i will never fly with Saudi Airlines even for 1 Dollar"
ايجابيات: "Ease of booking and pricing"
سلبيات: "Why is it impossible for Saudi Air to give passsengers their kids strollers at the airplane gate like they do in all airports???!!! This is the second time this has happened to us in a week. I checked and double checked with the crew to make sure I get my child’s stroller by the plane so I don’t have to carry him on my back to baggage claim and of course they lied about returning my stroller to me to the plane after landing. Extremely disappointed and frustrated. Will avoid traveling through Saudi for as long as possible."
ايجابيات: "-Most of the staff were nice to us -The breakfast egg meals were better than my last trip, but they need to make it more available."
سلبيات: "-Some of the staff need to learn patience and to improve their hospitality skills! -The washrooms needed a lot of attention (lotions, creams, sanitizers...etc) -The chicken had a bad taste! It was very cheap. Also, they have to make it more available. -The snacks were not available during the trip... They decided to go around and give each one a sandwich at a certain time that they choose... -Recently, they are spending money on giving away free low quality earphones. They can save money for the food by using their old headphones that they used to collect at the end of the trip. People will not complain about that, but will definitely complain about the availability and the quality of the food in a 13-hour trip!"
ايجابيات: "That there were available seats for me to change when my TV screen wouldn't work"
سلبيات: "Staff wasn't very helpful when my screen wasn't working. Flight was very choppy n bumpy........,,.."
ايجابيات: "It was on time"
سلبيات: "They left my bag at riyadh when i was coming into Dubai. Then no call the next day to say it was ready- i had to call to learn it was at customs. Went to customs and no explanation no apology. Saudi airlines didn’t call me. Next on my way back, that Jeddah airport was the dirtiest I’ve ever been to. Not to mention the racist way I was treated by their crew who for no reason, despite my very early check in was made to sit in the middle seats next to the toilet. I will never ever fly Saudia again and will tell my many friends and family never to use them too!"
ايجابيات: "The staff were very accommodating"
سلبيات: "Never was it mentioned that Saudi airlines has Islamic prayer rooms where people pray loudly at any time of night on this over night flight. I could not get any sleep with all the loud chanting."
ايجابيات: "Crew very nice n polite, lots of food, good seats n movies, smooth easy flight, loads of baggage allowance"
سلبيات: "Officials n staff at Jeddah very rude n interval time btw connecting flights too short!!! Flight to Cairo very rough n no apologies or explanations from the crew about it"
ايجابيات: "Check in and boarding"
سلبيات: "The landing was awful very big shock and impact that hurts in the head and neck."
سلبيات: "Transit in jeddah was bad.."
ايجابيات: "My worst flight decision. Will never fly Saudia even if offered free. Terrible and stinky aircraft, ride cabin crew who struggled to understand basic English. Zero cleanliness."
ايجابيات: "Service food and punctuality"
ايجابيات: "Was very satisfied and thank you for changing crew to someone who doesn’t have attitude."
سلبيات: "Good could be better. Cheap quality food."
ايجابيات: "Excellent flight and service. Best value for business class"
ايجابيات: "-too much difference between Saudi Airlines (JED/GCD: 9/10 points) and (JED/YYZ: 5/10 points), whether on going or on returning flights"
سلبيات: "-We left Canada late One hour -The crew needs to be PLEASANT (smile) and act professional -No eye sleeping shade distribution -No Sky Sales Boutique -New headphones are low quality-too much noise -Fresheners and lotions were put very late in the washroom -They do not have enough chicken in the lunch meal, nor enough eggs in the breakfast meal (they gave me chickpeas all along) -Too much difference between Saudi Airlines (JED/GCD: 9/10 points) and (JED/YYZ: 5/10 points), whether on going or on returning flights"
ايجابيات: "The flight boarded early and the process was very orderly. The plane was spacious, new, and had good in flight entertainment."
سلبيات: "The terminal in Jeddah was the worst. There weren’t sufficient bathrooms for the number of flights/people passing through and the bathrooms were soaking wet. In addition, it rained and there were leaks in the roof all throughout the terminal. The water was literally pouring in non-stop. I advise anyone to avoid long layovers (or any layover) in Jeddah. The only positive aspect is there are a couple of good (small) coffee shapes and reclaimed chairs that are good for sleeping."
ايجابيات: "The seat in Y class was comfortable. The boarding started on time."
سلبيات: "The cabin crew were mostly atrocious! I asked for something like THREE times before they brought it to me. (Granted I patiently waited for a while between each interval of asking again). The male cabin crew at boarding was like a statue; didn’t smile, barely greeted me & was rude later on in the flight when I asked him for headphones! The food was disgusting! But the female cabin crew who brought me my special was nice after she couldn’t figure out which special meal was mine. The cabin crew overall seemed disorganized. However, a male cabin crew named Munir was nice. I flew on SV 302; CAI-JED."
ايجابيات: "The young man and woman who checked us in were AMAZING. Very sweet, jovial and accommodating to the best of their ability. The crew was sweet as well and they seemingly, loved their jobs. The plane was spacious for economy and wide open. That being said, we were able to get a whole row to ourselves, which just put the icing on the cake."
سلبيات: "At such high altitudes, for a very long period of time and for the latter half of the flight, flying over desert sand, I became very dehydrated and constantly had to ask for water. When I asked the crew if my travel mate and I could just have our own bottle, we were given one bottle to share. As a frequent flyer I try really hard to be as little of a pain as possible, ensuring I bring everything I could possibly need with me on a flight. It is suggested, for every 2 hours you're in the air, you drink 8 oz of water, which for us would've totaled 48-56 oz. it's almost impossible to carry that much water with you while flying. That would honestly be my only gripe, full 16-24 oz bottles of water to the passengers or more water service."
سلبيات: "Need more variety of types of music"
ايجابيات: "Staff were friendly, aircraft were clean and comfortable, with the entertainment being as entertaining as it should be. Food was decent and baggage policy is nice and generous. Seats are comfortable with great legroom, and good width and pitch. Boarding and ground services at Heathrow are great as always."
سلبيات: "The IFE doesn't have the most intuitive user interface and the flight map stopped working at my seat. Also, the seats looked worn and as though they had seen better days though they were still comfortable."
سلبيات: "The flight delayed more than 2 hrs which is lead to miss the next flight."
ايجابيات: "It was a reasonably priced airline and was relatively empty which made it tolerable given that there was no in flight entertainment."
سلبيات: "Lack of in flight entertainment and filthy toilets with no toothbrushes or anything given out."
ايجابيات: "Seat spaces & fast check in."
سلبيات: "Not that good food & entertainment."
سلبيات: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
ايجابيات: "The staff were extremely helpful"
سلبيات: "They should have more updated Bollywood movies.Jeddah airport was appauling.No duty free,no wifi,toilets were filthy,overcrowded.Will not travel via Jeddah again."
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
سلبيات: "Schedule. Crew"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
سلبيات: "delay flight and rent another craft lion air !!"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "The crew was very rude. They were not helpful at any stage."
سلبيات: "Crew members should be trained properly about how to be nice in dealing with passengers."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
ايجابيات: "Craw are professional"
سلبيات: "No entertainment"
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."
سلبيات: "almost everything"