Check in at Chennai was painful
Qatar airlines is good to me. No complaints. Great service and great people
ايجابيات: "As always crew magnificent"
ايجابيات: "Nothing to like on that flight."
سلبيات: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
ايجابيات: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
سلبيات: "Seats for its along way"
سلبيات: "Poor service and flight was dirty"
ايجابيات: "The entertainment was reasonable, I enjoyed the festive choices."
سلبيات: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
ايجابيات: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."
ايجابيات: "In time me ,food ,clean"
ايجابيات: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"
ايجابيات: "Qatar airways is the best company"
ايجابيات: "Qatar flight is no problem"
ايجابيات: "The flight from Doha to Beirut was not fully booked, we could move easily."
سلبيات: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
ايجابيات: "I was flying first time via Qatar and I am very impressed how excellent was everything."
ايجابيات: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
سلبيات: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."
ايجابيات: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
سلبيات: "HOSPITAL LIKE FOOD GIVEN,"
ايجابيات: "Had always liked the airline and on board crew members"
سلبيات: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."
سلبيات: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
ايجابيات: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
ايجابيات: "Great crew, as usual."
سلبيات: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
ايجابيات: "Everything very smooth. Staff delightful and always helpful!"
ايجابيات: "There is a reason Qatar was ranked the best airlines last year. From service that was above and beyond, whether on the plane or in the airport and lounges. The nicest and most attentive people. Outstanding menus and comfort on the plane."
ايجابيات: "Heavenly for an airplane ride!"
ايجابيات: "The Qatar Airways price."
ايجابيات: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
سلبيات: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."
سلبيات: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"
سلبيات: "Crew members were not concerned. Service was not proper and on time."
سلبيات: "It was all good"
ايجابيات: "The crew were all lovely + meals were excellent."
سلبيات: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
ايجابيات: "Flight attendants were very efficient and really took care of us."
سلبيات: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
ايجابيات: "Crews and quality of food was great"
ايجابيات: "No problems at all!"
سلبيات: "Ran out of meal options in both flights"
ايجابيات: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
سلبيات: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
ايجابيات: "On Time Cabin Crew great"
سلبيات: "Seats are so tight you will sense both of your neighbors skin during the entire flight"
ايجابيات: "Excellent Cabin Crews, Flights on time"
سلبيات: "Food is mediocre at best, comfort on 787 is terrible."
ايجابيات: "The service and staff was very good"
سلبيات: "I have nothing to complain about I think all the service was good"
سلبيات: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"
ايجابيات: "Schedule of flight"
سلبيات: "Space between seats were smaller"
ايجابيات: "The attitude of the staff"
ايجابيات: "Journey was ok."
سلبيات: "Flight was on runway for more than 45 mins. I had to run to catch my connecting flight. If the flight had to wait then why on runway after landing. Anyways I barely caught my connecting flight."
ايجابيات: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"
Terrible experience. Unexpected wait due to staff delay was not taken proper care. Food inflight could be better where as flight attendees on flight hospitality was 100%
ايجابيات: "The crew and the selection of movies"
سلبيات: "The food"
ايجابيات: "Crew was amazing"
سلبيات: "Seat was very uncomfortable"
ايجابيات: "The food was really good. Had the chicken sausage with pasta and mushroom."
سلبيات: "After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck."
ايجابيات: "They loose my luggage"
سلبيات: "They loose my luggage"
ايجابيات: "Boarding and landing"
سلبيات: "Food should be made With less spice more blend."
سلبيات: "Plane was too cold. Asked staff to adjust but still to cold."
ايجابيات: "Short flight"
سلبيات: "Coffee wasnt an option! The staff looked tired and bored."
ايجابيات: "In economy class good enough leg space when compared to other airlines."
سلبيات: "Head phones connections does not work most of the time."
ايجابيات: "Behavior of crew and food. The service was excellent. The flight was clean."
ايجابيات: "The service and crew were excellent!"
سلبيات: "The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable."
سلبيات: "Flight was late and because of that we missed adelaide flight"
ايجابيات: "Good service"
سلبيات: "Not enough leg space, cramped seats"
ايجابيات: "The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them."
سلبيات: "There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough."
ايجابيات: "Friendly crew"
سلبيات: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"
سلبيات: "The connecting flight (at Colombo) was delayed for more than 5 hrs and there was no communication of whatsoever. There were barely any Srilankan airline personnel at the terminal/information desk to help assist or inform passengers. No acknowledgement of the discomfort caused to passengers."
ايجابيات: "The food & beverage selection"
سلبيات: "Seats were cramp and in illrepair."
ايجابيات: "Generous with alcoholic drinks and exceptional service. I'm an Irish man who likes to drink, so this was a big one for me. The staff were super friendly as well and were always doing something to help. 5 stars!"
ايجابيات: "Great service by crew members Had good number of meals and beverages"
ايجابيات: "Nice lounge. Good food. Friendly staff"
سلبيات: "Flight was late, may not be their fault"
ايجابيات: "Awsome service and on time flights"
ايجابيات: "Awsome service and on time flights"
ايجابيات: "Good, I intend to fly again with SriLNkan Airways"
سلبيات: "The food and the seating was plenty good enough, given that the ticket is economy."
ايجابيات: "Crew are very polite. Fast response."
سلبيات: "Entertainment for movies no so much update."
ايجابيات: "Good service"
سلبيات: "The SriLankan transfer desk was difficult to find at AbuDhabi airport. Better signage is needed."
ايجابيات: "Even though it was an hour long flight, they served us snacks. Food was not very good though."
سلبيات: "Flight was late by 20 minutes."
سلبيات: "No headphones were given.. No entertainment"
سلبيات: "Friendly and professional staff. Boarding process was smooth. Did not expect any refreshments for a 1 hour flight. What was given was not that good."
ايجابيات: "They have great direct service, and moderately priced. And fantastic flight times."
سلبيات: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."
ايجابيات: "1st time on Srilankan, it was good. Would fly again"
سلبيات: "The boarding pass checker at the gate was all grumpy! Do folks in South Asia lose anything if they smile and greet a passenger? Perhaps she hates her job?!"
ايجابيات: "the vegetarian food on the second flight Colombo to Bangkok was really nice, good taste, comforting."
سلبيات: "only two toilets, long queue"
سلبيات: "There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer."
سلبيات: "Quality of food has really gone down. Quite disappointing."
ايجابيات: "New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good"
سلبيات: "Colombo - Doha flight service was not good. Delay in serving food and drinks. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months."
سلبيات: "No entertainment for 3.5 hours flight from Colombo to Dhaka"
ايجابيات: "It was on time, good collection of movies."
سلبيات: "The menu was not good."
ايجابيات: "Wonderful services"
ايجابيات: "Service and timely"
سلبيات: "Nothing bad"
ايجابيات: "The staff, the entertainment, the food!!!!"
ايجابيات: "Friendly and efficient"
سلبيات: "Bus boarding"
ايجابيات: "easy check in, left on time, arrived on time, bags on time, no problems"
سلبيات: "tough time - 9:50 p.m. departure, near midnight arrival after turning the time back 90 minutes,"
ايجابيات: "There was no entertainment as it was a short flight.had to report quite early in the morning because of airport renovation.otherwise the flight , journey and food were Good"
سلبيات: "Had to wait for one and half hours to get our luggage from the belt as all gulf transit passengers who checked in later than us got theirs first and since we checked in first our luggage came last.I had onward journey for eight hours by bus and with lack of sleep the previous day it was quite tiresome."
سلبيات: "Make up own rules about closing gate. Difficult to contact for help."
ايجابيات: "Old air crafts with lots of leg space."
سلبيات: "Horrible customer care.they booked a horrible cheap hotel instead of what they promised for my layover which was 1 day in colombo."
ايجابيات: "Cleanliness in cabin was very poor and food quality was extremely poor."
سلبيات: "Cleanliness in cabin was very poor and food quality was extremely poor."
ايجابيات: "Lovely crew"
سلبيات: "Too short a flight!"
I was excited to fly Gulf Air as it was a new addition to Manchester. Unlike the airport they did not disappoint . Very attentive crew on 3 of 4 flights. Onboard not as nice as say BA 787 in my experience but okay. Staff were great and friendly . Only complaint was outbound from Bahrain. Plane half empty 😀 Staff AWOL most of time, Food edible (mostly) Definitely better than BA and American. In all a good experience. Good low prices considering post covid Excellent baggage allowance . I have booked again with them but NOT booked through last-minute.com despite return trip going to plan I will NEVER use LM con and advise you to avoid them even if they offer low prices I have reported them to Kayak Thousands of passengers can not be wrong about LM con
Few people on the plane - Was great! The plane was late to board and over an hour late to arrive. They said it was airport control. How can these things not be booked it advance? Very frustrating!
ايجابيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
ايجابيات: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
سلبيات: "Was a good experience"
سلبيات: "Was a good experience"
ايجابيات: "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
سلبيات: "Entertainment. Hollywood movies weren't working."
ايجابيات: "Wheel chair service was excellent"
سلبيات: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
ايجابيات: "They are not as bad as their reputation states"
سلبيات: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
ايجابيات: "The best airlines ever."
سلبيات: "The ticket price is costly ."
ايجابيات: "Pleasant crew."
ايجابيات: "Short and sweet."
ايجابيات: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
ايجابيات: "Good crew , good service"
سلبيات: "The services could be best."
سلبيات: "The travel was cancell for orbiz fail"
سلبيات: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."
سلبيات: "Boarding took too long"
ايجابيات: "The airplane was clean an good and the crew was nice"
سلبيات: "The food could be better."
ايجابيات: "Wonderful crew - flight good"
سلبيات: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
سلبيات: "Have to wait along time to get the tickets of the connection"
سلبيات: "Boarding, crew, seating, bus gate"
ايجابيات: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
سلبيات: "IFE very limited, so take a good book!"
ايجابيات: "Excellent new Dreamliner. Seat very comfortable"
سلبيات: "Extremely poor movie/TV choices Crew didn't smile much!"
ايجابيات: "The 20 yr old A330/200 was decided past its sell by ..."
سلبيات: "Very poor movie & TV choices. Business class seat very uncomfortable"
سلبيات: "Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos"
ايجابيات: "Boarding was easy and no delay in departure"
سلبيات: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
ايجابيات: "New plane. Quiet flight. Good service."
سلبيات: "Boarding was too long and a bit chaotic"
سلبيات: "Good but delayed"
ايجابيات: "fast boarding, got the luggage quickly."
ايجابيات: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
سلبيات: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
سلبيات: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"
سلبيات: "Cupboard in toilet was broken and hanging open. The food was not good"
ايجابيات: "The food was great the flight crew was attentive"
سلبيات: "My seats on both flights did not work and I flew buisiness class and expected to be comfortable which I wasn't . On arrival to Kuwait we waited 45 minutes for our bags which were labeled priority."
ايجابيات: "Everyone was professional and helpful"
سلبيات: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
سلبيات: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
ايجابيات: "All but planes were good"
ايجابيات: "In general, good and clean."
ايجابيات: "Food and the crew"
سلبيات: "The air sucks in the flight"
ايجابيات: "Gap between both flights was tight.But very helpful ground crew & flight crew"
سلبيات: "The journey was too short to give any proper rating"
ايجابيات: "Not much."
سلبيات: "Buses took ages when boarding and disembarking."
ايجابيات: "Quick and efficient"
سلبيات: "Too short of a flight for much to evaluate"
سلبيات: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
ايجابيات: "being on time"
ايجابيات: "Flights were on time."
سلبيات: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
ايجابيات: "The in flight entertainment console was standard with decent movies. The hotel and food voucher for flight delay was nice but was only received AFTER fighting with customer service for over 3 hours on the phone using international calling. Terrible terrible."
سلبيات: "Firsr leg of flight was delayed (mnl to bah) then luggage was lost when we arrived in Paris. Food on the plane was mediocre. Service was poor. I kept having to request water because only a small glass of water was made available at meal service, and typically most airlines on international.flights offer water consistently throughout the flight. Flight attendants all but disappeared in between services. Coffee was also terrible borderline undrinkable. When luggage was lost no offer was provided for a solution - voucher, per diem, etc. We were coming from a warm climate and had to exist for two days layering warm weather clothes. Luckily we had our coats in our carryon. But both travelers became sick during our trip."
سلبيات: "Crew was loud not professional."
ايجابيات: "The food and services in Bahrain airport and in plane"
ايجابيات: "Every think was a range and serve nicely"
سلبيات: "Arriving time"
ايجابيات: "The crew on flight was nice"
سلبيات: "Same cannot be said for ground staff including managers. I had to explain several times that crowds are a trigger for my son with autism. I asked for preferential boarding, was given any. Asked for assistance with security, this was only given after I had to fight for it. Staff need to be aware that when we ask for it, it’s not because we want preferential treatment, we are trying to avoid a meltdown for our kids that get super stressed out by situations such as these. My child cannot stand still for long and runs away. When I stopped him to talk him though the process so he doesn’t run, we got hurried. Empathy will go a long way...."
سلبيات: "My son has a DPNA for traveling - none of the airline staff was aware of it or what it even means. Traveling with children with disabilities is hard enough, airline and ground staff should not make it more difficult."
ايجابيات: "The movies were good"
سلبيات: "Un comfortable seats very bad air conditioning + the flight was delayed for more than an hour and I had a connecting flight which I miss ! Due the delay"
سلبيات: "The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off."
ايجابيات: "Crew quiet experienced and courteous."
سلبيات: "Legroom would good"
ايجابيات: "Crew good and friendly"
سلبيات: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"
سلبيات: "Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage."
سلبيات: "Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc"
سلبيات: "I slept most of flight, boarding was okay."
ايجابيات: "Service with a smile and a more humane approach would be good"
سلبيات: "Same hygiene and quality standards across flight on all sectors"
سلبيات: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."
ايجابيات: "Cheap airfares, direct flights"
سلبيات: "Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though."
ايجابيات: "in flight entertainment"
سلبيات: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"
سلبيات: "Chairs are small"
ايجابيات: "food was ok and ample."
سلبيات: "window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife"
ايجابيات: "Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up."
سلبيات: "The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates."
ايجابيات: "New Muscat terminal is lovely. service very attentive and food v. Nice."
ايجابيات: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
سلبيات: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."
ايجابيات: "On time departure. Nice lounge"
ايجابيات: "Evrything about it i loved"
سلبيات: "No comment"
سلبيات: "Poor service Not adhering to time Very bad air conditioning"
سلبيات: "All ok"
ايجابيات: "Ease of transfer and information"
سلبيات: "No option on dietary requirements"
ايجابيات: "Decent entertainment system and choices."
سلبيات: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Never thought I would be as happy to get back to Manila!"
سلبيات: "Always delay Food is below standard ( taking in consideration the ticket price) Crew depend on your luck some times a very helpful crew and some times it's almost like they have a personal grudge on you"
سلبيات: "My return journey was also not accepted and forced to book another ticket at Zurich airport which is unfair Please check with airlines and reimburse my money I will send all details in due course Please call or contact me on top priority."
سلبيات: "Every thing was good"
ايجابيات: "Better options in A/V meal"
ايجابيات: "Straight to my destination"
سلبيات: "The worst food you could ever have in a expensive flight. Just pretzels and water. And the plane is really old & the chairs are really stiff that hearts the back"
ايجابيات: "The aircrafts are good and comfortable, food is acceptable and air crew is curtious"
سلبيات: "The tickets issued to us specified that we were allowed 2 pieces of checked luggage each piece max of 23 Kg. The check in staff refused to accept the baggage allowance as was shown in the ticket . They insisted that the agent issued the ticket wrongly and they will only allow 2 pieces weighing total 30 kg. It was embarrassing as we had brought luggage as per tickets issued. IF THE AGENT APPOINTED BY OMAN AIR HAD ISSUED A WRONG TICKET, IT IS THE PRINCIPAL WHO IS RESPONSIBLE WHICH IN THIS CASE IS OMAN AIR. IT WAS A BAD EXPERIENCE AND OMAN AIR HAS TO COMPENSATE. The entertainment screens did not work for quite some time."
سلبيات: "Bad, flight was delayed by an hour without announcement. Further another 10 mins wait due to some problem at aero bridge. Overall poor."
ايجابيات: "The same... good flight"
ايجابيات: "Nearly all staff very professional and trying to 'be the best'. Generous with drinks."
سلبيات: "Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered."
ايجابيات: "Hospitality and efficiency."
سلبيات: "There could be a drinks trolley at the back to help yourself"
سلبيات: "Flight did not take off due to technical prOblems with the plane. Looking to get a refund but very bad response rate."
ايجابيات: "Crew was friendşy"
ايجابيات: "Plane took off an hour late. Confusion among boarding agents at the gate. Old aircraft."
سلبيات: "The seat was atrocious"
ايجابيات: "A few select staff.. the rest was rather "meh" or less"
سلبيات: "Most of the staff were rather inpersonal.. the food is a joke, better off without it. Kind of an embarrassment for a national airline."
ايجابيات: "seats were very comfortable and good leg room"
سلبيات: "food was not the best. entertainment was ok"
ايجابيات: "The good thing was that my bags arrived quickly to the baggage carousel."
سلبيات: "The entertainment console did not work on the flight out."
سلبيات: "The plan was small"
سلبيات: "Not as described"
ايجابيات: "Nothing. I had to cancel"
سلبيات: "They did not meet the terms of their contract of carriage."
It was a typical indigo flight.
Good check in attentive crew and quick delivery of baggage
The worst airline to travel in India. Not at all customer service oriented. They don’t give a damn about passenger comfort and services.
Perhaps providing a menu would have helped as it was my first time onboard and I did not know what was being served.
Boarding was NOT good enough. Our cabin luggage was pushed back to check-in in the pretext of packed flight. But eventually there were empty seats on the flight. Also, we booked seats on exit rows... But seems something got changed and we got same seats alright, but they were no longer on exit row (& that was empty eventually). Flight claimed to have a travel time of 1 hour 50 minutes, but it took around 2:20 minutes (seems Indigo has a different clock). 😂
ايجابيات: "I liked the fact that it was a direct flight"
سلبيات: "Little more customer satisfaction"
سلبيات: "Extremely bumpy take off and landing. The pilot could do better."
سلبيات: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."
سلبيات: "The ground crew in Mumbai let on a very drunk group of men who became more and more problematic. Eventually they had to be removed which let to a further delay to an already delayed flight. Bad"
ايجابيات: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
سلبيات: "Entertainment option via app."
سلبيات: "Good airline. Flight was delayed due to weather"
ايجابيات: "we lost our bags"
سلبيات: "we lost our bags"
سلبيات: "Denied boarding. Needed to make it to another flight in Mumbai airport. Need a visa just for transit to my next flight. Disrupted all my travel plans. Had to buy new tickets. Would like a full refund."
ايجابيات: "Always ahead of scheduled arrival in my last few flights. Love it"
ايجابيات: "Punctuality, and professional service."
سلبيات: "All good."
ايجابيات: "The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket. Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat"
سلبيات: "The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat."
سلبيات: "cost of the seats can be reduced or it can be free"
ايجابيات: "Crew was good."
سلبيات: "Seating could be better. the cushions would come off"
ايجابيات: "We arrived"
سلبيات: "The flight was an hour late on departure pushing the international flight timeline a bit too narrow."
سلبيات: "Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline."
ايجابيات: "Neat clean well organised and systematic"
سلبيات: "Cabin announcements volume can be lowered. It’s too loud"
سلبيات: "Long delay in getting bags in Hyderabad. Turbulence in the air"
ايجابيات: "Absolutely nothing !"
سلبيات: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"
سلبيات: "Legspace for passengers"
ايجابيات: "Good service"
ايجابيات: "Very good cabin crew"
ايجابيات: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
سلبيات: "The crew, Cleanliness"
ايجابيات: "Clean comfy seats Attentive and polite staff"
سلبيات: "Very delayed. Refreshments were offered after we had already bought them ourselves!"
سلبيات: "Luggage lost. No apologies, no compensation"
سلبيات: "Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight."
ايجابيات: "the airline manage the well UPTU issuing boarding pass."
سلبيات: "Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so"
سلبيات: "Nothing to remark"
ايجابيات: "The crew and the boarding was sufficient."
سلبيات: "Seats were not comfortable, the snacks were marginal."
ايجابيات: "Staff and crew amazing, very helpful."
سلبيات: "Seats okay but rather small and not the most comfortable"
سلبيات: "Paid twice us much for luggage as the plane ticket. Also asked if we wanted a drink and then charged us. Didn't tell us it cost until had and opened the drink. I understand it's a cheap airline and that happens, but would have appreciated telling us ahead of time. Also couldnt get boarding passes online. Will avoid this airline in the future."
سلبيات: "Delay from in DEL caused a missed connection."
ايجابيات: "Cabin staff very efficient and pleasant. Very punctual flight times. What food I purchased was fresh and reasonably priced."
سلبيات: "Seats were a bit hard"
ايجابيات: "The airline was just fine."
سلبيات: "I was charged $100 for a checked bag when I was told by the airline that I could easily have two free checked bags with the fare that I paid. When I tried to get a hold of Kiwi I got no response. Also, the airline wanted another credit card number which was not mine. It was a very frustrating experience at the counter. Kiwi has questionable practices"
ايجابيات: "They finally managed to get me on the plane after finding out I had 10 minutes to boarding time due to inefficient inter terminal transport in Delhi"
سلبيات: "I paid more for my checked in bag than for my ticket. They charge extra for everything--soon the toilet!"
سلبيات: "i arrived with 45 mins as requested. Their staff an utter shambles that I feared I miss flight. By that time they said too late (even tho I had time but they didn’t know what they were doing) had to pay an extra £60!!! For their bad management and wait extra 4 hrs!"
سلبيات: "I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments."
ايجابيات: "Flight was on time."
ايجابيات: "Indigo Airport and Crew all very professional and welcoming."
سلبيات: "Same as above"
ايجابيات: "I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous"
سلبيات: "Sufficient leg room"