ايجابيات: "No more Saudia. Worst customer service ever."
ايجابيات: "Flight was pretty empty so I had a whole row to myself which was incredibly comfortable"
سلبيات: "Departure on time"
ايجابيات: "Nice and smooth"
ايجابيات: "On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing."
سلبيات: "Checked in Luggage come out 30 minutes late."
سلبيات: "Flight was scheduled to depart at 2200 actually took off 2310"
ايجابيات: "Some of the flight attendants are nice"
سلبيات: "No Wi-fi as promised to complete my work. Food was ok"
ايجابيات: "Steward was helpfull"
سلبيات: "No thing"
سلبيات: "Delay for more then 5 hours!"
ايجابيات: "Very bad travell"
سلبيات: "Delayed boarding and departure both outbound and inbound"
ايجابيات: "You left on time. You arrived on time. My luggage got to the other side. Nothing was lost."
سلبيات: "Your entertainment system needs to more interactive and controlled in each seat."
ايجابيات: "The free miles"
سلبيات: "Boarding crew was not helpful & food was bad"
سلبيات: "Delay after delay. Broken entertainment system"
ايجابيات: "Everything was so good"
سلبيات: "Security check at entrance leading to delay over 2 hrs"
سلبيات: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
ايجابيات: "The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent."
سلبيات: "The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer."
سلبيات: "Crew was grouchy. The food was over cooked."
ايجابيات: "The trip is pretty good but the movies need to be increased and the food needs variety."
سلبيات: "Bad smell. Broken elements"
سلبيات: "Boarding process is disorganize ... business class first class all together"
ايجابيات: "The seats were comfortable as they were in Boeing 787 Dreamliner."
سلبيات: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere."
سلبيات: "Flight is delayed too much!!!"
سلبيات: "Entertainment system did not work in my seat. Food quality was bad"
ايجابيات: "The crew were helpful The seats were far from each other The food was good"
ايجابيات: "The staff are positive they really try to fulfill your requirements."
سلبيات: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
سلبيات: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."
ايجابيات: "Very good"
سلبيات: "All ok"
سلبيات: "The bus shuttle at LAX jammed passengers in a single bus where most of passengers were families!!!!"
ايجابيات: "Nothing was good about this flight"
سلبيات: "The flight was delayed to next day. It was a mess"
ايجابيات: "plan was on time in departed and arrive food was fine all services was good"
ايجابيات: "Very nice airline with very nice crews."
ايجابيات: "Very nice people and courteous"
ايجابيات: "Excellent flight!"
ايجابيات: "The seats"
سلبيات: "The food was ok. I was expecting a bit more freshness"
ايجابيات: "good food"
سلبيات: "the airplane it's old *not comforted chair. *the touch of screen isn't smooth. *Delayed takeoff"
ايجابيات: "Excellent airlines. Leg room is spacious"
سلبيات: "Entertainment is a little outdated"
ايجابيات: "The food was excellent and the crew were very helpful in solving some of our issues. The food was good with three choices for the main course, and the seats were comfortable."
سلبيات: "I had two problems on this flight: 1) I had reserved for my family five adjacent seats, but when our boarding passes were issued the person at the counter gave us seats on three different rows. 2) The in-flight-entertainment unit only at my seat was not working and the crew couldn't get it to operate correctly."
سلبيات: "Service Always late People are rude"
سلبيات: "Food, crew and lack of entertainment on return flight."
ايجابيات: "I did not fly"
ايجابيات: "Seats are ok but unable to recline"
سلبيات: "Keep up the good work"
ايجابيات: "The food options were amazing and the wine was very nice!"
ايجابيات: "Friendly crew"
سلبيات: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
ايجابيات: "Nothing. Horrible experience overall, but what you pay is what you get."
سلبيات: "Pretty much everything..."
ايجابيات: "Absolutely nothing"
ايجابيات: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
سلبيات: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
ايجابيات: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
سلبيات: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
سلبيات: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
ايجابيات: "Ok flight"
سلبيات: "Comply with departure times"
سلبيات: "Better organization on the boarding process, i.e. separate lines for priority and normal."
سلبيات: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
ايجابيات: "The crew was so helpful and nice"
سلبيات: "I was happy with everything"
ايجابيات: "The crew was really nice"
سلبيات: "1h30 delay for no specific reason is unacceptable"
سلبيات: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
ايجابيات: "Everything went to plan and we were very happy"
سلبيات: "Did not fly. They wanted $100 to check my bag. I flew another airline."
سلبيات: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
ايجابيات: "The Check in was nice and polite"
سلبيات: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
سلبيات: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
ايجابيات: "The price"
سلبيات: "The check in was not opened on time The bordibg was not possible on time"
ايجابيات: "We got to our destination."
سلبيات: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
ايجابيات: "Easy to book. Comfortable flight."
سلبيات: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
ايجابيات: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
سلبيات: "Everything was good"
سلبيات: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
ايجابيات: "There wasn't any delays, perfect landing"
ايجابيات: "The Crew was excellent"
سلبيات: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
سلبيات: "Last minute boarding change & overall 1 hr delay"
ايجابيات: "Cheap flights, priority boarding."
سلبيات: "No meal included, no entertainment provided"
ايجابيات: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
ايجابيات: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
سلبيات: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
ايجابيات: "It flies direct to the airport that I wanted to go to."
سلبيات: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
ايجابيات: "Pilot flew well Cup Noodles available to buy"
سلبيات: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
ايجابيات: "Space. Priority Boarding"
سلبيات: "Strong bad smell. One hour late for departure."
سلبيات: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
ايجابيات: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
سلبيات: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
ايجابيات: "Crew were friendly! The app for the journey is good."
سلبيات: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
سلبيات: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
سلبيات: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
سلبيات: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
ايجابيات: "Well organised."
سلبيات: "Charging for light refreshments."
ايجابيات: "It was quite good at boarding, quick and efficient (from/to)."
سلبيات: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
سلبيات: "Crampt seats, mob to board the plane, hour delay with no reason given."
ايجابيات: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
سلبيات: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
ايجابيات: "I will never take flight with this company again!!!!! The worst ever shame on you"
سلبيات: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
ايجابيات: "Staff were friendly, when they weren't trying you charge you for everything"
سلبيات: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
ايجابيات: "They charged me for not checking in 3 hrs prior and didn't really make that clear before when I purchased the ticket. Even if they did, I never seen a airline do that. It's a borderline scam. Then the flight attendant continued to swipe my card when it was declining since I had restrictions on it. In which in return had my card shut off. Never will I fly Wizz Air again."
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
سلبيات: "Schedule. Crew"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
سلبيات: "delay flight and rent another craft lion air !!"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
سلبيات: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "The crew was very rude. They were not helpful at any stage."
سلبيات: "Crew members should be trained properly about how to be nice in dealing with passengers."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."