This is a short flight. I was lucky there were few kids on the flight and it was quiet throughout the trip!
منتاز المناتيز خدمة جميلة
Internet service very bad and there is no option to refund
سلبيات: "Make entertainment , serve nice food. Seat not comfortable at all."
ايجابيات: "The boarding process was efficient. The crew were friendly and professional."
سلبيات: "The Entertainment system broke down 3 times during the flight."
ايجابيات: "The plane was very comfortable and the crew were fast and responsive"
سلبيات: "They searched every bag and person before getting on the plane, the entertainment system is buggy"
ايجابيات: "I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227"
سلبيات: "Please contact me on my phone number +966502263227"
ايجابيات: "Nice and smooth"
سلبيات: "I lost my luggage in final distention (Riyadh City, Saudia Arabia). I reported that, but no replay until now."
سلبيات: "The best flight ever. Not much passengers, and that’s what made the difference."
ايجابيات: "Flight duratiom"
سلبيات: "Worn off aircrafts being used on this route. IFE could have been better."
ايجابيات: "Everything was absolutely amazing experience"
سلبيات: "Free wifi access should be given to international passenger at Saudi Airport,"
ايجابيات: "I liked the professionalisim and food and hospitality, OUTSTANDING AND SURPRISING!!!"
سلبيات: "Saudi Airlines is developing rapidly and quickly, OUTSTANDING!!!"
ايجابيات: "thank you"
سلبيات: "hi all"
ايجابيات: "On time Cleanliness"
سلبيات: "They way of handling it, I had no choice but to use Saudia(domestic flight)"
سلبيات: "Seats have thin padding with vinyl covers like bus seats. Rather than serve snacks, they set the cart in front of the emergency exit (!!) and made it self-serve. Most of the people on the flight are from countries where people do not queue, so it was a scrum. I've done this flight three times in the past four months. The movies haven't changed AT ALL. I was seated next to two terrible, nasty little boys who were apparently flying unattended! Isn't there a policy for children traveling alone? More to the point, they were literally wrestling at 3 am and infuriating everyone within earshot, yet the crew did nothing. An omelette is not folded scrambled eggs. If you fly through Saudi Arabia, you have to claim your baggage, take a 20 minute BUS ride between terminals and then check your bags again. Ridiculous."
سلبيات: "Some crew are helpful some are lazy"
سلبيات: "Delay, 2 times"
ايجابيات: "It was a smooth flight, did not even wait for my luggage on arrival, fast service, keep up the good work. Thank you."
سلبيات: "Nothing really. Thank you."
ايجابيات: "Steward was helpfull"
ايجابيات: "Very bad customer service Saudi Arabia"
سلبيات: "After 12 hours flying we landed ro go to the flight going to Cairo the staff at riyadh are main rude careless helpless not understanding what is maining long trip they treat my wife as maid"
سلبيات: "The saudia app is not functioning well . It gives me massage saying my resrevation did notgo throw then i get an email withh sadad # which dose not work. Then i uesed the desk top site to do the resrevation"
ايجابيات: "Sits are comfortable. Crews are very accommodative. Take off and landing are very smooth. Freebies for kida are awesome. Food are amazing."
سلبيات: "Flight was delayed. But its fine."
ايجابيات: "Half of the plane was empty so I was able to sit anywhere and have the whole row to myself"
سلبيات: "Too many turbulence. Food was mediocre. Crew was professionally subpar."
ايجابيات: "Nothing but the food & the timing."
سلبيات: "Uncomfortable, uncleaned, bad smell, over priced for an economy class and a small narrowness plane and shortness flight. Hope it is improved next time for others; however, I won’t utilize this airlines in fact it is my country’s airlines."
سلبيات: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
ايجابيات: "The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent."
سلبيات: "The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer."
ايجابيات: "On time Comfort"
سلبيات: "Use bus to transfer passengers from terminal 1 to terminal 5 and the same thing when u return back .. 45 m waitting for our stuff . there is no more space from Imegration and custom ."
ايجابيات: "Food was good, the cabin crew were professional and friendly."
سلبيات: "The intro video said laptop charging is available however, the sockets supported only USB charging."
سلبيات: "WC smell in the cabin, ground staff was not ready for us to board the plain form the bus. And getting of the plain. Food 2 days polls bad muffins, sandwiches bad. Even the electronic survey does not work"
ايجابيات: "Crew members behavior."
سلبيات: "This airline is not spending enough on customer services . They have low quality food and cheap drinks. My flight from Dhaka to Riyadh in Saudi Arabia was an 6 hour flight during the flight I get hungry and I asked cabin crew members to Have some snakes unfortunately they replied me we dot have any meal we only have some snakes. It was horrible experience for me to stay hungry. I was traveling business class and I asked them to have some drinks but they told me we don’t serve any alcohol. No food No alcohol No good music I will not suggest anyone to board this airline."
سلبيات: "I can not adjust the chair to my comfortable position after closing the belt tie at the request of the host abdel ellah which bothered me a lot."
ايجابيات: "My first Saudia flight was with an older plane with crummy business class seats and a flight crew that was so-so. This flight was a delight. Great cabin crew, lovely aircraft, good food.l I really enjoyed it."
ايجابيات: "I would like my refund from Saudi, or another flight to a destination of my choice in business class!"
ايجابيات: "It's like emirates with better seats and half the price Emirates will charge you"
سلبيات: "The airport waiting area in Saudi doesn't give you any option to relax or find a comfortable cafe or a restaurant where you can sit and work or browse the internet while waiting for your next flight"
ايجابيات: "The crew were helpful The seats were far from each other The food was good"
ايجابيات: "The staff are positive they really try to fulfill your requirements."
سلبيات: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
ايجابيات: "It was the best trip I ever made, everyone was very helpful and friendly"
سلبيات: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."
ايجابيات: "Very good"
سلبيات: "All ok"
ايجابيات: "Crew was very good and extremely helpful and efficient"
سلبيات: "Boarding was too slow due to multiple security checks Seats were worn out and very uncomfortable Entertainment system was not working"
سلبيات: "The food selection was awful. The quality of the meal was very poor. Boarding - It took over an hour to get through Beirut Passport Control. In Beirut there were three security checks and then at the gate a gate agent questioned me on whether I had food in my carry-on bag. I had none, but what if I did? Why should he care? On the jet way a Saudia crewmember hand sorted through my luggage and others checking for what? I had no contraband. We know where we were headed."
سلبيات: "The flight was delayed, and it took more than an hour to get my luggage."
سلبيات: "The connection was in a different terminal and there was not enough time as the air europa was late and we had to deplane far and had to shuttle to the terminal"
ايجابيات: "Checking in was quick. In service was good."
سلبيات: "I was not able to select my seat or reserve a wheelchair online. I had to call. I also did not like the wheelchair service was not provided till the airplane door. I was dropped off at the gate."
سلبيات: "Delayed departure, grumpy cabin crew staff. Asking for water on the flight obviously is an irritating matter for the cabin crew! Fake smiles are not welcomed. If their unhappy with their work they should leave!"
ايجابيات: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."
ايجابيات: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
سلبيات: "Seat space and entertainment"
ايجابيات: "Nice crew"
سلبيات: "The waiting time in the cold area just in front of the door of the plane."
ايجابيات: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
سلبيات: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."
سلبيات: "Reduce the fare"
سلبيات: "My flght shouldn't have been rescheduled.... M facing lot of problems"
ايجابيات: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
سلبيات: "Nothing I can say.It meets my satisfaction."
ايجابيات: "The crew was nice."
سلبيات: "Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane."
سلبيات: "The crew are extremely rude"
ايجابيات: "Delay times and the connections were worst. Also fly Dubai flight was worst"
ايجابيات: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
سلبيات: "Nothing really."
سلبيات: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
سلبيات: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
سلبيات: "Lack of luggage access"
ايجابيات: "Short stop over, direct flight"
سلبيات: "Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer."
ايجابيات: "Quick service"
سلبيات: "Small plane, uncomfortable seats, bad food"
ايجابيات: "Fast, smooth, early. Great crew! Great PILOT!"
سلبيات: "Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online."
ايجابيات: "Everything was great"
ايجابيات: "Friendly flight crew!"
سلبيات: "Rough landing"
ايجابيات: "Flight was smooth"
سلبيات: "Behave of cabin crew. They are very biased and racist"
سلبيات: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
سلبيات: "No leg room. Did not even get a cup of water without paying. No entertainment without paying."
ايجابيات: "I didn't find anything to like"
سلبيات: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
سلبيات: "no screens bad AC bad food"
ايجابيات: "though we were delayed and had to change the flight r luggage arrived with us"
سلبيات: "we were trapped on board without ac while still on airport ground without any announcement what was going on after about 45 min. they announced that the ac was not working and they r trying to fix it; still doors locked afterwords they announced that we will be taking another plane 2 hours which made the total delay around 3 hours"
ايجابيات: "We are arived safe"
سلبيات: "The attitude of the crew it was bad and the comportment very ignorant"
ايجابيات: "Nothing. Zero."
سلبيات: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
ايجابيات: "Nothing at all."
سلبيات: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
ايجابيات: "a good service"
ايجابيات: "The only thing negative on my trip is flydubai terminal"
ايجابيات: "i liked the fact that you showed my destination along the way!!"
سلبيات: "Simply that was a bus .... not a plane!"
سلبيات: "I prefer to have all misc costs incorporated into the ticket, the nickel and dime adds is aggravating."
سلبيات: "The tv didn’t work and the seats were not comfortable at all."
سلبيات: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
ايجابيات: "Nice FZ team fast and responsive"
سلبيات: "Not organized crowd and FZ team not capable to organize the change of seats"
سلبيات: "Crew was very polite. No complimentary entertainment for such a long flight. Entertainment consoles put off lots of heat and not consistently working."
سلبيات: "The restrooms at in Dubai are terrible"
ايجابيات: "The flight from Kuwait to Dubai was great. On time and well organized."
سلبيات: "As a frequent traveller I understand that delays are just part of air travel. However, my flight from Dubai to Kuwait on Fly Dubai demonstrated just how disorganized and bungled an airline can truly be. The aircrew and staff did their best under incredibly stressful circumstances and were incredibly professional. However, I have never seen logistics messed up so badly. It would be one thing to cancel and reschedule a flight for later in the day but to leave people stranded for 4 hours on the Tarmac, to take them off the plane and go back through screening to wait again at the same gate with no answers or announcements is just horrible mismanagement. My flight left 8 hours after its scheduled departure but the only updates we got were "15 more minutes", "20 more minutes", etc. while we queued up for HOURS. In the future, I'll pay the extra money to never fly with them again."
ايجابيات: "really can not think of one good thing that i liked, i really don't!"
سلبيات: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
سلبيات: "Arrived 40 min before flight and was denied access. Lost my first plane."
ايجابيات: "This flight though it does not have the reclining/bed seats was such a relief after the previous Emirates flight. The crew were so incredibly nice and helpful."
سلبيات: "No reclining/sleeper seats in business class."
ايجابيات: "To be honest nothing in fly Dubai are good"
سلبيات: "I the foods are very expensive."
ايجابيات: "Option to buy food. 30 mins only from Dubai to Doha"
سلبيات: "Delay in take off by about 30 mins. Ground services in Dubai sucks and you are treated like low/no class passengers if you fly with other airlines apart from emirates. Transport bus from Term 3 to Term 2 via Term 1 make extra stops as per driver pleases. This would be last time I go via Dubai on other airlines non Emirates. Toilets in Term 2 also sucks and would rather go on the plane...."
سلبيات: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
سلبيات: "Schedule. Crew"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
سلبيات: "delay flight and rent another craft lion air !!"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
سلبيات: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
ايجابيات: "Craw are professional"
سلبيات: "No entertainment"
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."
سلبيات: "almost everything"