التاخر في تقديم المشروبات لاكثر من ساعه
ايجابيات: "The crew were very friendly and accommodating."
سلبيات: "Most long flights giveaway a personal kit. They didn't."
ايجابيات: "Crew helped me with a chamomile to help me sleep."
سلبيات: "It was quite good"
ايجابيات: "I like overall, food , entertainment, cleanliness and the amazing crew."
سلبيات: "I would fly again with emirates."
سلبيات: "The screens should be replaced with new High quality ones."
سلبيات: "Breads must be at least warm. The breads were frozen."
سلبيات: "Food is ok but can be improved."
ايجابيات: "Crew was attentive Pilot steered a smooth flight"
سلبيات: "Seats were a little cramped"
ايجابيات: "Efficient and good actually good for airline food"
سلبيات: "Electronic equipment a bit out dated and below standard"
ايجابيات: "The crew was both friendly and attentive. I was satisfied with their interest."
سلبيات: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
ايجابيات: "Very Very Good"
سلبيات: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"
ايجابيات: "Like the cabin crew... comfortable seat in the business class"
ايجابيات: "Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food.."
سلبيات: "I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time."
سلبيات: "I like it"
سلبيات: "Still flying . I lost my first hotel night what to doooo"
ايجابيات: "The crew was excellent. Very friendly and helpful. Inflight entertainment selection was great tho the screens were average. Good beer selection."
سلبيات: "Seats are so uncomfortable. I'm a young guy, and by the end, my back was hurting. They barely reclined and no leg room. Food was about average."
سلبيات: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"
سلبيات: "Services must be improved as far as hospitality is. Concern"
ايجابيات: "Nice comfortable seat in business class on A380"
سلبيات: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."
ايجابيات: "Professionalism of flight crew. Movie & entertainment selection. Overall cleanliness of aircraft."
سلبيات: "Ground crew was not well organized. Lacked attention and professionalism. Bad way to start a flight."
ايجابيات: "Food, entertainment choices"
سلبيات: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."
سلبيات: "Food. And also seats. We r silver class and should have been assigned better seats."
ايجابيات: "I liked the service provided by the second steward because he was concerned about my wellbeing and brought me a veggie option. The entertainment was good."
سلبيات: "I was given a seat between 2 men and it was most uncomfortable. I am not sure why seating is not done more sensitively for passengers. I requested an aisle seat but never got one. Also, there were no vegetarian options for those who didn't book a special meal in advance. I am a star alliance member with Qatar and love their service. I didn't think Emirates would be below that standard because I have heard a lot about the airline and decided to fly them for a change. I was told that if there was any vegetarian option left behind I would get one but the steward didn't even have the decency to come back to tell me there wasn't any left. For the breakfast the steward was much nicer and was able to provide me with a vegetarian option."
سلبيات: "No hotel accommodation given by Emirate"
ايجابيات: "I never felt like my trip dragged on. I was dreading the flight and found it to be comfortable and easy."
سلبيات: "It was a full flight and didn't feel crammed!"
ايجابيات: "I was randomly upgraded to business and it was such a treat! The service on Emirates is impeccable and the staff takes care of everything. I have always loved flying on Emirates and this last experience was truly the best flight I've had. The comfort and consideration of Emirates flights are definitely unmatched."
ايجابيات: "I liked the food and entertainment only."
سلبيات: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
سلبيات: "I have transit for 18 hours and they did not give me a hotel I had to pay for it because they were saying my ticket is not eligible are you really get disappointed from this"
ايجابيات: "Entertainment good and crew"
سلبيات: "Boarding in milan horribly disorganized."
ايجابيات: "The flight was on time."
سلبيات: "Never had an experience where "pocket book, was weighed. After my carry on was weighed , my personal bag where I had my essentials and medications were included in the total weight of carry ons. I ended up paying for overweight. It was a big surprise for me. I came from NY and your agents approved . I had to pay,or discard."
ايجابيات: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"
ايجابيات: "In flight entertainment was suoerb and even had live TV."
سلبيات: "Food was not good"
ايجابيات: "Crew and the upgraded entertainment system. Especially, the nee touch screen and 3.5 mm support in the headphone jack."
ايجابيات: "First flying Emirates, non stop from NY to Athens, everything was very good."
ايجابيات: "The FA that served my part of the cabin was polite, friendly, and cheerful."
سلبيات: "I had one piece of hand carried bag from when I boarded on the DC to Dubai leg. On this Dubai to Manila leg I was shocked to discover that the ground crew wanted all hand carried items weighed, and I mean ALL including things like travel pillows and duty free items. I was made to pay $88 for excess weight on the exact same bag I had with me on the first leg. Worse, the (I'm guessing) head of the ground crew gave random exceptions (for example someone had a thick copy of the Koran and some other item that were not weighed). My excess weight probably weighed less than that book. Many passengers ended up returning purchased duty free items and some even abandoned their bags. Upon getting past the initial gate the passengers were ferried by BUS to the plane. The bus ride took forever and of course, in the heat of the Dubai sun, the passengers were made to climb stairs carrying their "overweight" bags to board the plain."
ايجابيات: "Leg space on time"
ايجابيات: "Choice for entertainment"
سلبيات: "Have travelled on Emirates several times but the Crew hospitality was poor this time. Oriental food was not good."
سلبيات: "Too long layover"
ايجابيات: "Excellent all the way."
ايجابيات: "Great staff and in flight entertainment"
سلبيات: "Other passengers..."
ايجابيات: "Seat comfort"
سلبيات: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
ايجابيات: "Dubai lounge was superb, excellent crew."
سلبيات: "cramped business class seats. the 2-3-2 seating is disappointing for the price. Boarding announcements were confusing. we were told to be at the gate 30 mins before flight but when we got there 45 mins before they were already displaying final call which was quite stressful."
ايجابيات: "I liked the service, food and the crews behavior"
سلبيات: "The only thing that I didn't like was I was told in the office that you will get free hotel room unfortunately when I arrived to Dubai they told me that I'm not in the system and you have to pay"
سلبيات: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."
ايجابيات: "First of I was bumpedI to business without asking. I appreciated ho attentive the flight attendants were. I also enjoyed the gourmet airline food."
سلبيات: "There was a delay"
ايجابيات: "The movie selection is always good."
سلبيات: "The crew on this flight were rude which came as a shock to myself as I usually have a great experience flying with Emirates. I wish that was the case this time."
Cabin services as expected from a reputed airline. Not impressed with the food though. Excellent ground service in Doha.
ايجابيات: "So so"
سلبيات: "More care and warmth"
ايجابيات: "Attentive and friendly crew, leg room"
سلبيات: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
ايجابيات: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
ايجابيات: "Crew was awesome"
سلبيات: "Food quality need to improved"
سلبيات: "Boarding by bus at Doha is lengthy and not very comfortable."
ايجابيات: "much better than average food"
سلبيات: "shorter length flight but maybe little can be done,"
ايجابيات: "Qsuite is the best flight experience I've ever had by a long, long way."
ايجابيات: "i like the service of qa. its amazing."
سلبيات: "none at all"
ايجابيات: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
سلبيات: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
ايجابيات: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
سلبيات: "None to rant about."
ايجابيات: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
سلبيات: "I enjoyed their meal and services wanted to be Oliver Twist"
ايجابيات: "Just that the food is quite small but the variety is OK."
سلبيات: "The ticketing agent told me I had a window seat, but in reality I had a middle seat! For a 14 hour flight, that’s a big difference! Highly disappointed when i got to the gate and the plane had no window seats available."
ايجابيات: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
سلبيات: "There is nothing in particular .. but i woud suggest .. more good food."
ايجابيات: "Staff was outstanding"
ايجابيات: "Access to entertainments"
سلبيات: "CRYING BABY BUT I UNDERSTAND THOUGH"
ايجابيات: "The in flight service was good"
سلبيات: "The time it took to get the baggage. It took over 2 hours"
ايجابيات: "Airport was pretty impressive,"
سلبيات: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
ايجابيات: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
سلبيات: "Staff looks down at Brown skin"
ايجابيات: "Comfy, good food, good service"
سلبيات: "No internet. Limited movie options."
ايجابيات: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
سلبيات: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
سلبيات: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
ايجابيات: "Friendly staff. Good food."
سلبيات: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."
ايجابيات: "Staff were professional, food was good and seats were comfortable."
ايجابيات: "Great service. Great food. Solid entertainment."
سلبيات: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"
ايجابيات: "Felt like a new plane, with great service!"
سلبيات: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."
ايجابيات: "Crew was great"
سلبيات: "Out of mango juice and the plane was too old."
سلبيات: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
ايجابيات: "The crew was fantastic!! They saved this rating."
سلبيات: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
سلبيات: "Flight delayed Stewards were rude"
ايجابيات: "Flight attendants were very efficient and really took care of us."
سلبيات: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
ايجابيات: "Great flight - and definitely the best airline food we've had in a while"
ايجابيات: "Food quality needs to improve, some chairs can't recline."
ايجابيات: "Great airline...nice staff, very attentive and polite."
سلبيات: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
ايجابيات: "Service was good."
سلبيات: "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."
ايجابيات: "Food came out 1 am melb time ,2 hours after departure ."
سلبيات: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"
ايجابيات: "Food is palatable. Crew are acommodating"
سلبيات: "Many of the films have no English subtitle"
ايجابيات: "The flight was short but the plane was well maintained and the crew was accommodating."
سلبيات: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
ايجابيات: "The leg room was good especially for tall passengers. Food was fantastic. The interior lighting of the plane was amazing. The airport is probably one of the best i have seen that a 9-hour layover didn't feel as bad. Very clean and so many things to do."
سلبيات: "Airconditioning needs a bit of improvement. I had to remove my jacket. It had a point that i was sweating in the middle of the flight. Probably the warmest airplane ride i had."
ايجابيات: "Again, the flight attendants were so sweet and nice and hospitable."
سلبيات: "The sitting quarters were so cramped. Maybe next time I'll save an additional $500 to go up a class but it was so smashed. It did not leave room for me to use the desk to eat or use my laptop."
سلبيات: "One of the crew member took his food trolley over my food and did not even apologize.i found them rude"
ايجابيات: "Great flights. Lots of room in economy, which is needed for a 14 hour flight. Also excellent personal entertainment system in the seat. This was my first flight on Qatar airlines. I will definitely book on Qatar again."
ايجابيات: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
سلبيات: "The food and the Duty Free shopping selection could improve a little bit."
Checking in was smooth.They can offer more options for food.
clear direction for business class passengers ( check in , boarding , lounge inflight was excellent .
ايجابيات: "Food & entertainment system"
سلبيات: "Tight seats"
سلبيات: "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"
ايجابيات: "Short flight"
سلبيات: "Being on time"
سلبيات: "Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites."
ايجابيات: "I had a nice exit row seat and the plane had a good selection of entertainment."
سلبيات: "flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers."
ايجابيات: "Crew was nice & didn’t wake me (but once or twice squished by me in the aisle without saying “excuse me,” which I found a bit weird). Food was good. Not too many announcements or interruptions."
سلبيات: "I would prefer more vegetarian options for meals (one of them had only one [chicken] option, & I don’t think it was because they had run out of vegetarian food)."
ايجابيات: "Good entertainment system"
سلبيات: "Old plane. Not sparkling clean... bad leg room"
ايجابيات: "Entertainment, and crew was nice"
سلبيات: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"
ايجابيات: "Helpful crew, good food, smooth flight."
ايجابيات: "Good food great service friendly staff also flight was 30 minutes delay we landed our destination on time they make time on the air. I always flight with Turkish airlines I recommend to any one I"
ايجابيات: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
سلبيات: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."
سلبيات: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
ايجابيات: "Excellent food"
سلبيات: "Boarding was a bit chaotic"
ايجابيات: "Getting Home"
سلبيات: "Everything the seats were so close to the other seat forget it they Reclined. No service at all one bottle of water for about 6 hours they never passed by once. Flt. Att.’s were nice but no training no customer service. Like cattle I just want to forget the trip"
سلبيات: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
ايجابيات: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
سلبيات: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
ايجابيات: "Combo deal....It might not sound funny to many but my 21 hour lay over gave me an opportunity to visit instabul and that was great."
ايجابيات: "Overall experience"
ايجابيات: "Good connection from SFO to TLV. Good service good food"
سلبيات: "No problem"
سلبيات: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"
ايجابيات: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
سلبيات: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."
سلبيات: "The flight was delayed for four hours due to aircraft malfunction. Not allowed to use the toilet for five hours."
ايجابيات: "Overall the plane was very comfortable."
سلبيات: "Waited on the plane to takeoff for an extra hour without explanation."
ايجابيات: "Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying."
ايجابيات: "Great service. Great food. Comfortable flight both ways"
سلبيات: "The service was very professional."
ايجابيات: "What I liked about my flight was the service was the plane was up and running."
سلبيات: "What I didn't understand or appreciate was that this flight was supposed to take off at 8pm, as it was already delayed, but the plane just sat on the tar mat until 11pm without any explanations from the crew, no announcements, and most disturbing: not even the offer of a drink of water for the passengers as we waited blindly."
ايجابيات: "The entertainment and services of crew"
سلبيات: "The vegetarian food was not that good..it can be made better."
ايجابيات: "Food was good. Entertainment worked."
سلبيات: "I booked a window seat but the seat I got had now window. I couldn't do online check-in."
سلبيات: "The flight was delayed for 47 minutes and the boarding was a mess because they changed the plane at the last minute and everybody's seats were mixed. Then it was understood that there's over booking on the flight then they again lost time for searching for volunteers to drop their flight and take a further flight."
ايجابيات: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
سلبيات: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
ايجابيات: "Your crewsom"
ايجابيات: "The service of both the ground and flight teams"
سلبيات: "Food and entertainment was a bit less than the usual standard"
ايجابيات: "Friendly crew. They even offered complimentary hot food on our 1 hour flight"
ايجابيات: "food,service and flight"
سلبيات: "Steward refused my wife beer or wine saying he was doing food while still serving other male customers alcoholic beverages, steward never told passenger in front of my wife to put up his seat at mealtime. Seat comfort and service in economy are below other airlines."
ايجابيات: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
ايجابيات: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."
سلبيات: "Flight was cancelled and I was rebooked 24hrs later! Not okay!"
ايجابيات: "It's an international flight and they don't offer other food alternatives."
سلبيات: "There was no option to choose kosher food in the order."
سلبيات: "Board on tarmack..steps...steps..carrying carry on soo difficult..no one to help..not good at all!!!"
ايجابيات: "Very professional, clean and excellent service, I will flight with them again"
سلبيات: "Seating too narrow"
ايجابيات: "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
سلبيات: "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."
ايجابيات: "There were great entertainment options, which is really important for such a long haul flight."
سلبيات: "They had assigned the same seat to me and somebody else, and the other person was already sitting in the seat when I got there. The only other available seat was in business class, and although the flight attendant later admitted I should have been given that business class seat, the other person successfully argued to take it. Staff are good though not as friendly as most Asian airlines."
سلبيات: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
ايجابيات: "For such a long flight, I appreciate the airline's consistent service and determination to make sure everything was pleasant as possible. By the way, it was an 11 hour flight to Atlanta. I have no regrets on choosing Turkish airlines for my trip and I look forward to my remaining trips with this airline."
سلبيات: "I do not believe it was the fault of the airline, but I was unable to access Wi-Fi at Ataturk Intl. Airport."
all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
ايجابيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
ايجابيات: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
سلبيات: "Was a good experience"
ايجابيات: "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
سلبيات: "Entertainment. Hollywood movies weren't working."
ايجابيات: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"
ايجابيات: "They are not as bad as their reputation states"
سلبيات: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
ايجابيات: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
ايجابيات: "The best airlines ever."
سلبيات: "The ticket price is costly ."
سلبيات: "Return flights delayed. Delay same as flight time so not great."
ايجابيات: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
سلبيات: "Have to wait along time to get the tickets of the connection"
سلبيات: "The men from the crew was not friendly at all"
ايجابيات: "Excellent new Dreamliner. Seat very comfortable"
سلبيات: "Extremely poor movie/TV choices Crew didn't smile much!"
ايجابيات: "The crew are amazing and very needful if asked"
سلبيات: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
سلبيات: "onboard entertainment is very limited"
سلبيات: "Good but delayed"
ايجابيات: "Everything went fine, no complains!"
سلبيات: "Too much money taken by the airline even though I had bought insurance"
سلبيات: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
ايجابيات: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
سلبيات: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
سلبيات: "Food was not so great. Could have been better"
سلبيات: "Their price and services"
ايجابيات: "fast boarding, got the luggage quickly."
ايجابيات: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
سلبيات: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
ايجابيات: "Speed of the boarding pass counters. And the price."
سلبيات: "The plane seats are really bad"
ايجابيات: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
ايجابيات: "The crew was efficient and anxious to please. The flight was on time."
سلبيات: "Boarding by bus is always unpleasant."
ايجابيات: "They delivered as requested"
سلبيات: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
سلبيات: "While we waited in line (Group 2), we were bypassed several times by members of higher Groups, Problem with gate staff in London."
ايجابيات: "Food and Crew"
سلبيات: "seats not comfortable"
ايجابيات: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
ايجابيات: "Quick and efficient"
سلبيات: "Too short of a flight for much to evaluate"
سلبيات: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
ايجابيات: "Crew and seats"
سلبيات: "Boarding delayed 1 hour and 1/2"
ايجابيات: "The in flight entertainment console was standard with decent movies. The hotel and food voucher for flight delay was nice but was only received AFTER fighting with customer service for over 3 hours on the phone using international calling. Terrible terrible."
سلبيات: "Firsr leg of flight was delayed (mnl to bah) then luggage was lost when we arrived in Paris. Food on the plane was mediocre. Service was poor. I kept having to request water because only a small glass of water was made available at meal service, and typically most airlines on international.flights offer water consistently throughout the flight. Flight attendants all but disappeared in between services. Coffee was also terrible borderline undrinkable. When luggage was lost no offer was provided for a solution - voucher, per diem, etc. We were coming from a warm climate and had to exist for two days layering warm weather clothes. Luckily we had our coats in our carryon. But both travelers became sick during our trip."
ايجابيات: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
سلبيات: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
سلبيات: "We were in row 42 and there were at least 15 rows behind us, and they ran out of chicken option in food."
سلبيات: "The in flight movies were outdated and not a good selection at all"
سلبيات: "I cancelled the trip and they did not return any of my money and also they charge me extra 20 BD ? What a bad airline"
ايجابيات: "It was as expected satisfed"
ايجابيات: "The airline and the service"
ايجابيات: "Crew was nice."
سلبيات: "Entertainment system did not work, not just for me, but for everyone on the flight. The A330 was quite old, with visible problems in the cabin (panels open, bathroom door not staying closed). It's not a bad flight, but I thought it would be more like an Emirates or Qatar airways flight, but it's not close to that quality."
ايجابيات: "Crew friendly, but as I sat towards the back of the plain; their load conversations and very rough handing of trolleys and trays were annoying. Raised voices didn't help all. I do understand that they work extremely hard in a fast paced environment"
سلبيات: "Greetings and appearances were good"
سلبيات: ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
ايجابيات: "On time, early"
سلبيات: "First time traveling via Philippines airlines, was hoping for a good direct flight, was just very disappointed. Not much variety in food, no really onboard vegetarian or seafood options. Comfort wise economy seat are bit tighter compared to other international airlines. Crew was very helpful, did their best to accommodate to what they had to work with, their crew truly saves their short-givings."
ايجابيات: "food and service"
ايجابيات: "On time"
سلبيات: "Boarding, crew, food"
سلبيات: "Clean the rest room and fix the lavatory"
ايجابيات: "Excellent crew. Comfortable seat."
سلبيات: "No entertainment system but who cares on a 1 hour flight."
ايجابيات: "Crew very friendly as you would expect from PAL. The food was surprisingly good considering it's airplane food. No vegetarian option though."
سلبيات: "I couldn't manage my flight online before checkin, although that appears to be changing so you may not have that issue. Other problems weren't their fault: We sat on the tarmac over an hour before takeoff. The Manila airport is tough to navigate."
ايجابيات: "The food was good"
سلبيات: "It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated."
ايجابيات: "Good staff and inflight crew service/attitude."
سلبيات: "Poor IFE and snacks"
سلبيات: "Food was alright but could have been better."
ايجابيات: "plane and crew"
سلبيات: "mla airport is at its worse"
ايجابيات: "Crew is nice"
سلبيات: "Older plane and seating. Boarding not great in SG. Food marginal."
ايجابيات: "Birding was great. Punctual flight."
سلبيات: "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
ايجابيات: "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
سلبيات: "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"
ايجابيات: "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
سلبيات: "Slightly limited entertainment . Mabuhay lounge at Manila's average."
ايجابيات: "Food was mostly very nice."
سلبيات: "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
ايجابيات: "There was some form of entertainment that they provided in the form of iPads so I didn't feel bored on the flight as I have trouble sleeping on flights. Because Dubai has an issue with transferring my bags, the airline did find and place my bag on the next flight"
سلبيات: "Some of the programs had audio only and no videos. The food on the flight was subpar at best, the breakfast meal had scrambled eggs that had no form at all. THEY WERE RUNNY EGGS AND HAD THE CONSISTENCY OF BABY FOOD. Dubai has a habit of not transferring my checked bag to my continuing flight. And Dubai placed me on the wrong bus upon arrival so I couldn't get my bag to transfer my bag"
ايجابيات: "The crew were pleasant."
سلبيات: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."
ايجابيات: "Cheap biz flight from ruh to mnl, non stop service"
سلبيات: "If ur in economy and westerner, seats are tiny. I went biz class and seats are old, food just ok, stewardesses just ok. Movies are Vina iPad mini and the headphones are the old foam style and you can’t hear the movie well. If u want to be pampered with champagne, great food, etc., go elsewhere. If u just want to get from point a to point b, this is the airline for you"
سلبيات: "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
ايجابيات: "Though we are 50 mins late in departure we were given announcement early"
سلبيات: "The food we had ( fish and rice) for the flight was enough in quntity but lack a good taste."
سلبيات: "Flight crews working at transfer desks were extremely unorganized and brought us to our terminal at the very last minute when the flight was calling for all passengers to board. Food was terrible. Ended up losing my baggage because they didn’t have enough time to put all the bags onto the flight and so I had to wait an extra two hours at the airport"
سلبيات: "My checkin luggage with my powerbank and my nintendo switch left controller was confiscated. I only find out when I arrived home and I was very disappointed."
ايجابيات: "Great on-board service. Also, the food was very good for such a short flight."
سلبيات: "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
ايجابيات: "The staff were courteous is very helpful ,the food was okay. In flight comforts were provided such as blacked , eye mask etc. iPads were provided as there was no built in tvs on the plane which provided a good inlight entertainment system. Overall this was a good experience as value for money as the price was cheaper than many other direct long haul flights"
سلبيات: "The plane it’s self was quite old and tired - with no TVs however iPads were provided which was not a huge difference. There was not a good selection of beverages on this flight -most had ran out prior."
ايجابيات: "The great service and hospitality of the flight crew. Was upgraded to business class, thanks PAL."
سلبيات: "In flight entertainment is through an iPad device which is not fully charged."
سلبيات: "Flight was delayed"
ايجابيات: "nothing to really like. the crew and staff were very friendly"
سلبيات: "kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw"
ايجابيات: "Crews with good service but just notice they treat us different by giving drinks etc my seat mates she gave a full can of drinks and yet mine was like a sample cup. Comfort is not good really especially for long hrs of flight. But it’s expected for economy class. Also my baggage took so long. I would still fly with PAL it’s non stop and the feel of Filipinos are nice to experience"
سلبيات: "The food it’s was terrible sorry. I was expecting a good food from our Homeland and yet they were serving some foreign menu I flew with PAL because I was expecting to have a good meal for a long trip and the crew was giving me a small amount of drinks while my seat mates was having a full can I knownits a small thing I just need to understand why?"
سلبيات: "Delayed flight and suddenly PAL require each one of us to check in our carry baggage."
ايجابيات: "Clean and new airplane. Good screen Nice staff good space between the seats"
سلبيات: "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
ايجابيات: "Was able to use the wifi to access the internet for free for 30 minutes of the flight. Can pay $20 to have it through the entire flight but limited to on 150 MBs. Transfer at MNL for domestic flight was flawless."
سلبيات: "Seat cushion was very hard. No movies were available on the individual screens. I could not get the myPAL app to work with the wifi and use the entertainment options on it. This was on RP-C7775."
ايجابيات: "I've always enjoyed the service I receive on Asian carriers. Last night was the first time I have experienced PAL. I had read some not so good reviews so I was skeptical and canceled my first booking. After looking at other options, I discovered PAL's direct flight from Los Angeles to Manila was the best option so I took a chance. From the moment I check in at the ticket counter in Los Angeles until we landed in Manila, I received exceptional service, tasty food and a clean environment. I have flown several Asian air carriers and have had great experiences on them all. PAL delivered the same experience I have come to love when traveling to Asia. I will definitely fly them again."
سلبيات: "The only thing I didn't like was not having discovered PAL before"
سلبيات: "4 flights on Philippines Airlines, all 4 flights 3 plus hours late. There was not even a pretense of trying to be on time. Worst flying experience of my life, and I have been everywhere. PAL is their Acronym and the running joke is it stands for "Plane Always Late""
ايجابيات: "Good service on the flight. Flights were on time."
سلبيات: "Manila airport is not well maintained - poor bathroom condition in the international terminal."
ايجابيات: "The overall price of the airline tickets."
سلبيات: "We flew Philippine Airlines 4x in 9 days; 3 of the flights were delayed by two or more hours. Ridiculous!"
ايجابيات: "Crew service"
سلبيات: "No announcement for boarding and flight delayed."
سلبيات: "Cancelled flight and they said they couldn't get another flight. We then had to re-buy tickets on another airline. They never said a thing about a refund"
ايجابيات: "got lucky and no one sat next to me. Boarding was fast"
سلبيات: "No Entertainment module, have to pay for Wifi"
سلبيات: "My outbound flight (Manila to Taipei) was rescheduled so I had to make alternative plans. On the day itself, we were told that the flight was cancelled with very little warning. I wasted a total of 8 hours waiting to be put on another flight. They transferred us to the cheaper Cebu Pacific flight that left 5 hours later (at 10 pm!) than the PAL flight. Most horrible flying experience I've ever had in my entire life and I've been flying internationally for almost 20 years. Their customer service is terrible, not transparent and not helpful. They took longer than necessary to rebook people to other flights. Completely horrible. I have another flight booked with PAL that I can no longer cancel, but after that one, never flying them again!"
ايجابيات: "Very interesting experience at Manila airport. Their transfer system needs refining and modernising. It was a very difficult and harf to understand process"
ايجابيات: "i would like to suggest that if there be any chance that vegetarian meals for vegetarians can also be served during international flights. Thank you so much! So far so goog! Keep up!"
ايجابيات: "That the plane took off on time and landed ahead of schedule - not like the trip down to Sydney"
سلبيات: "The entertainment system is non existent and is something that needs to be addressed. The food was a bit better than what was served on the trip down to Sydney but also needs to improve."
سلبيات: "The staff were unprofessional. They seldom smile and it's as if they are still in apprenticeship. Also, I hate it when they don't serve meals when the seatbelt sign is on. I understand in the case of hot beverages"
ايجابيات: "The flight attendants were pleasant"
سلبيات: "The food was horrible and not really a choice. The children's meals should be more simple like fruit and chicken and fish without sauces"
ايجابيات: "Seats were quite good"
سلبيات: "Appalling service, not once did they attend to requests. No entertainment"