ايجابيات: "The staff on board was very friendly, warm."
سلبيات: "The bathrooms could have been cleaner. Staff does not show up at all on the staff call button."
ايجابيات: "Very improved customer service from previous years."
ايجابيات: "Smooth trip"
سلبيات: "The electricity plug was not working so I couldn’t charge my mobile although it is a new plane and the hostess tried his best but no luck"
ايجابيات: "I just like long international flights so everything was great"
سلبيات: "Only issue I had was how cold it was"
ايجابيات: "Crew, and timing of flight"
سلبيات: "Improving the food and beverage selections."
ايجابيات: "Everything was excellent ."
ايجابيات: "Early boarding. On time"
سلبيات: "Cabin temperature v cold"
ايجابيات: "The seat was comfortable"
سلبيات: "The food"
ايجابيات: "It was pain in the bot no buddy wanna do he’s work missed the flight was so scared from how people treated me at the airport. And I didn’t go to Washington they changed my flight to JFK NY"
سلبيات: "If people do them work and they helpful then I was not missing my flight ."
سلبيات: "Earlier notice of the 1 hr delay, compensation of the delay, onboard entertainment,"
ايجابيات: "Crew is great"
سلبيات: "Transport through buses to planes sucks big time. They know it. Not sure it'll change anytime soon."
ايجابيات: "The crew is amazing and flight is fine. There was a meal service on the 2 hour flight."
سلبيات: "The Jeddah airport is horrible. 3000 people, one filthy bathroom, not nearly enough seats in the small gate areas."
سلبيات: "Pilgrims respecting people who are in flight"
سلبيات: "They pretty much got it down right already. The embarking experience with the shuttle at the Hajj Terminal could be a whole lot better."
ايجابيات: "Crew was excellent with service and positive attitudes. Good leg room."
سلبيات: "13 hour flight gave only 2 small meals and a snack that were not filling and didn't cater to my taste buds, it was strictly Arabic foods. we were mostly given lots of juice water coffee and tea. The entertainment touch screen wasn't working properly I had to use remote to pick a movie"
ايجابيات: "Coffee was excellent."
سلبيات: "My luggage could have been on my same flight. There were 3 notifications about the flight being delayed for no reason. A computer glitch delayed the flight from departing as the crew had to manually check the passenger manifest. We arrived late into Jeddah and almost missed our connecting flight."
سلبيات: "It would have been better if the crew were bit courtesy towards the passengers They treat passengers annoyingly when we requested beverages"
سلبيات: "My flight was great"
ايجابيات: "Crew members were very friendly."
ايجابيات: "Take off was on time. Crew was very professional. Food was good."
سلبيات: "Entertainment needs to be more updated and diversified. Movies are old."
ايجابيات: "The food was not up to the mark. The sandwich was not good. Even the juice was not kept in the cooler felt it was bad. TV was not working Food tray was flakey."
ايجابيات: "Crew were good"
سلبيات: "It was delayed in Jeddah and the seats are not comfortable at all (business class)."
سلبيات: "I did not get my laguage and no information was given to me on when I will get it"
ايجابيات: "Everything about the flight"
سلبيات: "Boarding, food, seat comfort"
ايجابيات: "I love the way it was mostly empty and I got to sleep more"
سلبيات: "Kind of like everything"
ايجابيات: "The flight attendants were very helpful."
سلبيات: "Nothing wrong during this flight."
ايجابيات: "I do not recommend anyone to use it."
سلبيات: "Airlines Airport Employees are unprofessional, rude and untrained. Playing Quran on the Airplane!"
ايجابيات: "There was one crew member that talked to me for a little bit and was very helpful about planning my vacation and he was just a cool guy all around. And the food wasn’t bad!"
سلبيات: "The TVs on my first flight didn’t work, the headphones I got had one completely broken bud with no cover and the other didn’t work. And they put my luggage on the wrong plane so I have to wait an extra hour which caused me to miss my driver who was going to take me to my hotel! And to top it all off I was told to change clothes because they “weren’t appropriate”... it was just shorts and they went past my knees! I am a man and should be able to where shorts because they are comfy!"
ايجابيات: "Much better than the going ttrip"
سلبيات: "Food is bad and scanty"
ايجابيات: "The customs at the end were exceptional. We have never made it thru so fast. Things have been improving at the South Terminal of Jeddah airport."
سلبيات: "No alcohol is served:("
سلبيات: "The flight was delayed 4 hours and the arrangement for luggages not ok."
ايجابيات: "Seat was broken and food was not good"
سلبيات: "Food and sear"
سلبيات: "I was so tired so i slept before the breakfast meale then i wake up after the one hour so i missed it and when i asked the crew for my meal or any food they said no food and brought me one apple . So i had to wait for 8 or 9 hours to have the second meal . Promise will never fly with you again"
سلبيات: "Everything about this airline is wrong, Food is so bad, service is bad, and the worst of all is the the Jeddah airport is not built for human being it built for animal or slaves, the staff who work there is sooo baaad, worst I've seen in my life, my 3 years old had to sleep on the ground because it was too crowded and no seat available, the bathrooms are filthy, dirty, wet and smells horribly, my 11 years was terrified from this airport."
ايجابيات: "I want to thank everyone for the great service and for the support I got with my back pain situation, everyone was very helpful and they did very good job"
سلبيات: "I liked everything, was very good experience , I was surprised how everyone took good care of me and my needs, they made my long trip less painful"
ايجابيات: "Nothing as usual."
سلبيات: "Flight was 40 minutes late at departure airport. Missed up all the luggage in destination airport. Waiting long time for bus shuttle to come at the airplane."
ايجابيات: "The TV was not working, I had to change my seat to get to one worked, they worked with me fine, but even the second option was not perfectly good"
سلبيات: "Food was ok, I think you guys can do better, it was not enough"
ايجابيات: "Service food and punctuality"
ايجابيات: "The flight boarded early and the process was very orderly. The plane was spacious, new, and had good in flight entertainment."
سلبيات: "The terminal in Jeddah was the worst. There weren’t sufficient bathrooms for the number of flights/people passing through and the bathrooms were soaking wet. In addition, it rained and there were leaks in the roof all throughout the terminal. The water was literally pouring in non-stop. I advise anyone to avoid long layovers (or any layover) in Jeddah. The only positive aspect is there are a couple of good (small) coffee shapes and reclaimed chairs that are good for sleeping."
سلبيات: "They rescheduled my flight from Jeddah to Abha without letting me know. Even being at the gate an hour before departure they declined to take me on the flight due to the fact that I had checked in luggage. After a 16 hour flight from LAX to Jeddah this was horrible to make my layover even longer . Asked for a voucher to use their lounge and they refused..."
سلبيات: "The flight delayed more than 2 hrs which is lead to miss the next flight."
سلبيات: "The way they surve the food and drinks was very bad it should be more gentel to make saudia better"
ايجابيات: "They are very strict over the luggage weights which make feel very bad from the beginning of the trip"
سلبيات: "The way they treat passengers"
ايجابيات: "Flight was on Time , the seats were comfortable and the staff was very courteous."
سلبيات: "The food was terrible"
ايجابيات: "Clean and ok. High quality seats, sheets and entertainment systems. Food is ok too."
سلبيات: "Boarding: should give priority to those with constraints ( kids, laggage, ...etc) we had a baby with us, and couldn't get appropriate seat close to the crib hook."
ايجابيات: "The crew was accommodating, providing pillows and blankets and friendly service to all."
سلبيات: "There was nothing not to like about this flight. All went well."
ايجابيات: "keep up the good work."