Both outbound (on 12/06) and inbound (today’s) Qatar flights were late. The delay today made me miss my connection and added 7 hours to my 30-hour journey making it 37 hours of traveling! Very disappointed with Qatar.
Service excellence as always
ايجابيات: "Excellent services"
سلبيات: "Please review booking 33UZCS made through your app and costing $1493. I was blocked by Qatar airlines from boarding. I need help in getting the issue addressed"
ايجابيات: "Excellent Cabin services."
ايجابيات: "The seating was very uncomfortable and cramped I"
سلبيات: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
ايجابيات: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
سلبيات: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
ايجابيات: "The crew was very good. Seat was comfortable."
سلبيات: "Running water in the bathroom."
ايجابيات: "Amazing staff, clean plane, good food, comfortable seats in business"
سلبيات: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
ايجابيات: "Everything.. will do it again!"
سلبيات: "Everything was perfect"
ايجابيات: "Crew, food."
سلبيات: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."
سلبيات: "Everything thing is fine"
ايجابيات: "Liked comfort and srvice"
سلبيات: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
ايجابيات: "Amazing except for the entertainment it was horrible"
سلبيات: "Entertainment system , 6 hours flight without entertainment is tough"
ايجابيات: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
سلبيات: "There was nothing to complain about."
ايجابيات: "Aircraft was very nice and comfortable. Flight crew as friendly."
ايجابيات: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
سلبيات: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
سلبيات: "Same as above."
ايجابيات: "all are nice"
سلبيات: "nothing but avoid bread"
ايجابيات: "On time Very convenient price compared to other airlines"
ايجابيات: "Good food and good hospitality"
ايجابيات: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
سلبيات: "I wish there were more vegetarian options on the menu"
سلبيات: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."
ايجابيات: "- Service - Food Quality"
سلبيات: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"
ايجابيات: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
سلبيات: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
ايجابيات: "Boarding and crew were excellent."
سلبيات: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
ايجابيات: "Same as above"
سلبيات: "Same as above"
ايجابيات: "Very courteous!"
ايجابيات: "The was very hospitalty"
سلبيات: "Every thing was amazing"
ايجابيات: "Nothing at all"
سلبيات: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
سلبيات: "Very uncomfortable seats- Space between seats is very tight"
ايجابيات: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
سلبيات: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."
ايجابيات: "Leg room in economy"
سلبيات: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
سلبيات: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
سلبيات: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
ايجابيات: "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
سلبيات: "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."
ايجابيات: "Boarding and Seat comfort was good"
سلبيات: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
سلبيات: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
ايجابيات: "Absolutely nothing!!!!!"
سلبيات: "Again, our flight was cancelled without notification!!!!!"
ايجابيات: "Roomy seats & clean appearance and modern cabin."
سلبيات: "Boarding would have been improved by utilizing both cabin doors (front & rear). The entertainment system did not work during my 13 hr flight."
ايجابيات: "On Time good service"
سلبيات: "Serving alcohol on board"
The boarding team could do a better job of crowd/line control. It was a gaggle.
ايجابيات: "Crew was excellent, seats were comfy."
سلبيات: "I just wish they used newer planes on this route but everything else was perfect!"
سلبيات: "Flight attendants have limited English fluency."
ايجابيات: "It was a true Turkish Airlines experience! Awesome as always!"
ايجابيات: "Crew was very good and seat in long trip was comfortable"
سلبيات: "Boarding in first leg needs more organization"
ايجابيات: "Service, flight and landing, exceptional!!!"
سلبيات: "No cons..."
ايجابيات: "Service food timely departure"
سلبيات: "Nothing to dislike"
سلبيات: "customer service needs upgrading"
ايجابيات: "The amount of food and drinks we got was perfect, the movies, shows and other entertainment options were plenty and they had a great selection, and the sleep kit (slippers, socks, lip balm, etc) was very much appreciated and helpful. The staff were nice and professional."
سلبيات: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
ايجابيات: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
سلبيات: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
ايجابيات: "The food and entertainment was good. The crew was very nice."
ايجابيات: "Airplane crew was amazingly friendly and helpful"
سلبيات: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
ايجابيات: "Cabin crew was perfect! Food and everything is best!"
سلبيات: "small plane, noisy! did not like business class. BUt overall ok"
ايجابيات: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
ايجابيات: "Service, timing"
سلبيات: "Didnt love the food ..."
سلبيات: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
ايجابيات: "Liked the movies and entertainment selections."
سلبيات: "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
سلبيات: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
ايجابيات: "The flight attendants were helpful and did extra to make the experience more enjoyable. They served with warm and sincere smile. Service and food were good."
سلبيات: "Comfort seats are missed greatly. Boarding area and process should be revised/reviewed for improvement."
ايجابيات: "The food"
سلبيات: "The seats are very tie"
ايجابيات: "Every thing"
ايجابيات: "Constant service, food, entertainment."
سلبيات: "Seat area is too small. No room for legs/feet. Garbage was not picked up."
ايجابيات: "On time"
ايجابيات: "it's mostly good"
سلبيات: "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"
ايجابيات: "Service was exceelent and all crew staff were professional and friendly and courteous."
ايجابيات: "Great airline"
سلبيات: "More leg room is needed"
سلبيات: "My incoming Turkish Airlines flight arrived late due to weather conditions in Istanbul. The handling of passengers who had missed connecting flights was poor. Very few staff new how to manage the situation, which resulted in long delays, very frustrated passengers and an overall very negative experience. I would avoid flying with Turkish Airlines if I could."
سلبيات: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
سلبيات: "to hot, very hot!!! ו suffered too much"
ايجابيات: "Good overall service"
سلبيات: "The staff could've been more patient"
ايجابيات: "Food, boarding"
سلبيات: "Leg room was limited"
ايجابيات: "great company."
ايجابيات: "I liked the entertainment options during the flight."
سلبيات: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."
ايجابيات: "On time and the crew very friendly"
سلبيات: "Boarding was not very well managed. They did not stick to the proper sequence."
ايجابيات: "Food was excellent. Service was awesome."
سلبيات: "They lost my luggage"
سلبيات: "The flight from DXB was delayed, causing us to miss the connection to LIS in IST. 2 hours after standing at the transfer desk they put us on a flight to LIS via CDG. Luggage was kept in IST. Now we are in LIS with no luggage and no confirmation on its whereabouts. Lost and found staff at LIS (Portway) showed total confusion in claiming luggage was in CDG. Today two planes arrived in LIS from IST, none of them with our luggage. Screen shows my name with mention "Not loaded" regarding the luggage. This incompetence is unacceptable from "Europe's best airline". This title is misleading advertising and should not be allowed."
سلبيات: "Our flight was canceled. There was terrible communication from the Turkish airlines staff and a complete inability to handle the situation. The entire flight was stuck in the airport for while without any information. The customer service hotline was unable to help anyone because there was a miss communication from the staff in the airport and our flight hadn't been canceled in their system yet. It's was my worst flight experience to date"
ايجابيات: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
ايجابيات: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."
ايجابيات: "Overall, it was a pleasant flight with good food and entertainment."
سلبيات: "The crew was inefficient: delivering coffee one cup at a time and not even offering it to everyone. I had asked a flight attendant for a glass of water and was never brought water until I asked someone else. The check-in personnel and flight attendants seemed to have no knowledge of toddlers traveling with a carseat, so I had to explain to them that he travels with his carseat or he manages to get out of his seatbelt. They made some calls to see if it was fine to bring the carseat onboard and finally gave us the ok, which we were very grateful for. When it was time to board and also to exit the aircraft it was a very slow process...much slower than usual. Most airlines have you boarding 30 minutes prior to your flight, but we were still standing around waiting."
ايجابيات: "Food and comfort for the price paid"
سلبيات: "Need more assistance during boarding in Dhaka/ DAC"
سلبيات: "everything was bad"
Morning flight to santorini, the crew randomly pick the passenger who bring hand luggage more than 8kg.. force them to check in without cost. From gate to plane take a bus. Flight is 30 mins so short n they give small water bottle only.
food miserable seats uncomfortable no entertainment
The cabin crew was fantastic!
ايجابيات: "Good choice on the cabin crew. Reminds me of Vijay MALYA's Kingfisher calendar girls at their startup. Being naughty. Overall crew very courteous and importantly bilingual."
سلبيات: "Food option for Economy was a pleasant surprise, perhaps could be switched for just hot and cold beverages with a snack... a big grandma cookie... choices of indulging/ healthy/ neutral."
ايجابيات: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
سلبيات: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."
سلبيات: "They were very strict with the weight. Everything else was perfect"
سلبيات: "They lost my luggage"
ايجابيات: "Good pilot."
ايجابيات: "Crew was helpful and polite"
سلبيات: "Apparently Aegean has stopped offering candy before take off. That's a pity as this was a nice (and presumably low cost) way of differentiating from other Star Alliance airlines. Food was mediocre and there was no in flight entertainment."
ايجابيات: "We didn’t crash."
سلبيات: "Everything else."
ايجابيات: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
سلبيات: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
ايجابيات: "Roomy seats and good food"
ايجابيات: "Great staff, easy boarding, clean and the entire crew was well trained and professional."
سلبيات: "The seat backs are hard and there is very little knee room"
سلبيات: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
ايجابيات: "Wider than average seats and a nice meal."
سلبيات: "Plane was not near the gate & we had to ride a bus to the plane."
سلبيات: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."
ايجابيات: "Crew very helpful and happy to assist Good communication"
سلبيات: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
سلبيات: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
ايجابيات: "We made it to destination."
سلبيات: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."
ايجابيات: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
سلبيات: "I went in the end of March still a little cold."
سلبيات: "The food was all meat and I am a vegetarian"
ايجابيات: "The staff was polite."
سلبيات: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."
سلبيات: "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."
ايجابيات: "The flight left Budapest on time and arrived on time."
سلبيات: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."
ايجابيات: "Great flight great price"
ايجابيات: "Nice aircraft , excellent crew"
سلبيات: "Space wise worse than low cost airlines"
سلبيات: "Boarding chaos causing a delay to depart. No tvs. Kids all over the plane crying. Kicking seats."
ايجابيات: "Plane was clean and there was enough room"
سلبيات: "The boarding gate on the ticket was wrong - twice."
ايجابيات: "The food was good. The flight attendants weren't overly friendly but I didn't mind. No problem checking in or claiming my suitcase."
سلبيات: "The flight boarded about 45 minutes late, and none of the employees at the desk at the gate bothered to tell anyone why, or when an estimated real boarding time would be. Flight was pretty warm as well, and seats were tight even for the 120 pound person I am. No entertainment, but they did show a map of where we were which was nice."
ايجابيات: "Daniella in tel Aviv awesome deserves raise very professional all flight attendants pleasant thank you plane left on time landed 15 early a true pleasure highly recommend Opposite of norwegian in every way"
ايجابيات: "Good for the price seat are not the best but worth it for the money"
ايجابيات: "Staff was great, fast easy check in, food was nice and everything was on time."
سلبيات: "Tehran station staff need more trainig and need to be overseen"
سلبيات: "Chaotic loading typical of Greek airports."
ايجابيات: "LHR-ATH was all excellent. Good boarding, seats and service."
ايجابيات: "25 minute flight. Day trip from Athens."
سلبيات: "20 minutes late boarding."
سلبيات: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."
ايجابيات: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."
ايجابيات: "Good food and beverage service on a short duration flight."
سلبيات: "Boarding was a little cumbersome, having some reading materials would help."
ايجابيات: "Checking was managed efficiently and courtrously"
سلبيات: "Everything went smoothly"
ايجابيات: "Crew were very helpful and courteous"
ايجابيات: "Was functional, did the job"
سلبيات: "More organization"
سلبيات: "at the return ther was a missunderatandig regarding the availibility at the flight"
ايجابيات: "I liked how the flight communication was emailed regularly. They let us know that the flight would be delayed. However, with bad wifi (not their fault) I only received these emails after my flight."
سلبيات: "The food was terrible. Each of the planes we had taken with Aegean had to board a bus and shuttle to the plane, so boarding the plane was a bit disorganized. No in-flight entertainment."
ايجابيات: "Nice airline but busy"
سلبيات: "Airport was hot"
The plane was so hot that I was sweating throughout the entire flight. As a result the liquid provided was not enough and remainder thirsty thru the entire flight. The meals were nice. If anything you provided to much food.
Staff is amazing every thing is ok Just the aircraft is not old
ايجابيات: "The crew were nice"
سلبيات: "The only thing the luggage’s takes too much time 🙁☹️"
سلبيات: "2 hrs waiting inside the plane, it could have been handle way better"
سلبيات: "The plane was old and so small, it wasn’t comfortable at all"
ايجابيات: "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
سلبيات: "737 B 800 seats don't recline much like Turkish air or Saudia!"
سلبيات: "Boarding not good"
ايجابيات: "The overall experience was good"
سلبيات: "The lounges in egypt airport could be better"
ايجابيات: "The best trip in everything"
سلبيات: "Menu was completely false. I asked for the lemon pasta with spinach and cheese. I was brought pasta a veg with soy sauce. I pointed out that this was not what the menu stated, and the crew told me, oh, that is the vegetarian option ... so I asked for the halibut instead. It was salmon. The menu said"
ايجابيات: "Crew wasnice"
سلبيات: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"
ايجابيات: "On time arrival"
سلبيات: "Translation speeches. Food uncooked. Bad entertainment"
ايجابيات: "Very good and helpful crew. I would have loved to see seafood on their Manu."
سلبيات: "communication while waiting for transfer to overnight accommodation/hotel need serious improvement."
سلبيات: "If flying on time its always late even more than one hour"
ايجابيات: "crew was great"
سلبيات: "business seats could be more comfortable"
ايجابيات: "There were bedbugs on my seat"
ايجابيات: "I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks."
سلبيات: "Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli"
ايجابيات: "Service not bad, other then that not good"
سلبيات: "Straight flight is better then connecting"
ايجابيات: "Everything. Fantastic lunch. Wonderful crew."
سلبيات: "Nothing. Great service!"
ايجابيات: "Good food"
سلبيات: "Flight delayed... Tight seats"
ايجابيات: "The food"
ايجابيات: "Good price. Direct flight. Decent food."
سلبيات: "Offer more frequent complimentary drinks. Staff talking too loudly at back of plane while passengers trying to sleep."
ايجابيات: "Didn't like anything"
سلبيات: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"
ايجابيات: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
سلبيات: "There is nothing to not like."
ايجابيات: "I really enjoyed when the plane LANDED at my Destination!"
سلبيات: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."
سلبيات: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"
ايجابيات: "The flight is on time"
سلبيات: "their food is very nasty"
ايجابيات: "I’m sitting at Buisness which I usually do !!!"
سلبيات: "Wish they renew the cabin knoiwngvthat in even in business but it is so old and food is v avarage also the service is v avarage even they don’t offer you before flight any drinks !!!!!"
ايجابيات: "Comfortable flight, good food"
سلبيات: "Delays in boarding, unorganized, some grumpy staff"
ايجابيات: "Clean and roomy"
سلبيات: "Poor food and entertainment system is unusable."
ايجابيات: "Nice trip good food"
سلبيات: "Buy it From you by price and checkout by other price more than your price don’t know why are you know that"
سلبيات: "Everything is bad, food is horrible, tea is cold, AC is not cold and not serving even water for 2 hours since the take off. When arrived we got transported to terminal in old bus after waiting long time for the bus to return from taking the first patch of passengers."
ايجابيات: "Every thing"
ايجابيات: "Great service & reasonable accommodation throughout the flight"
سلبيات: "Trash on the floor but that's on every flight"
ايجابيات: "The food was good"
سلبيات: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."
ايجابيات: "Everything worked as advertised."
سلبيات: "Nothing .. everything worked just fine."
ايجابيات: "Fair was inexpensive."
سلبيات: "Too many security checks"
ايجابيات: "Crew was nice"
سلبيات: "Very rough landing."
ايجابيات: "The crew whas nice but smill od airplane whas very bad"
سلبيات: "Upgrade the airplanes"
ايجابيات: "Flight from Kuwait to Cairo was great."
سلبيات: "There is long delay fo 4 hours. In first flight from Cairo to madina air condition not worked correctly"
ايجابيات: "Excellent Helpful boarding & on flight crew. New aircraft"
سلبيات: "Very poor entertainment choices."
سلبيات: "My hotel was not good at my transition to other destinationsand it took 4 hours to get it"
ايجابيات: "Everything was fantastic"
ايجابيات: "They have some interesting old films like Charlie Chaplin in their silver screen entertainment choices. Accommodating flight attendants."
سلبيات: "There did not seem to be any air vents to adjust for cooling down when I felt hot."
ايجابيات: "I did not board the flight to Chicago reservation was wrong (operated by Egypt air ) both airlines denied me I bought another ticket from Lufthansa for$660. I spent two days in hotels. I arrived Chicago Monday noon. I missed two days of work. Please I need refund for my money $837 My name :Mahmoud Helal 15705 brassie court #2s Orland park Il 60462"
ايجابيات: "This was a return flight from Cairo to Washington. I called the Cairo office multiple times to add a pet to my ticket. I couldn't check in online and when I called to ask they said that's because I'm making changes (pet) that's why I can't do it and I should do it at airport.. I'm Cairo airport the check point is as soon as you get thru the main door.. Waited in line for check in only to find that all 4 tickets (me and 3 kids) were cancelled and that we had to go outside again to the reservation office (had to go thru check point again) to reissue the tickets. They didn't even appologize for their mistake and they blamed the travel agency.. Very unprofessional and irresponsible people."
ايجابيات: "Close to on-time departures"
سلبيات: "The pilots smoked all during the flights and their polluted air was pumped into the main cabin. Then the flight attendants denied that they were smoking, saying that it was forbidden so it couldn't be happening! But I've had this experience on Tunis Air, too. Cabins reeking of cigarette smoke."
Full busy flight. Staff excellent fully attentive. Even spoke to the pilots!😂
Not on time 1:30 minutes delay
ايجابيات: "Loaded passengers quickly with so many issues at the airport"
سلبيات: "No thought to seating and how they change and scatter families in different places not too far from each other. Plus seats were confirmed."
سلبيات: "Good food. And not crowded passenger in the bus going to the plane"
ايجابيات: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
سلبيات: "Was a good experience"
ايجابيات: "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
سلبيات: "Entertainment. Hollywood movies weren't working."
ايجابيات: "I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either."
سلبيات: "Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha."
ايجابيات: "Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to."
سلبيات: "Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did."
سلبيات: "Not lied to me about my extra being payed from Bahrain to Kenya because it was only payed to Dubai which is now causing me a lot of stress my flight from Dubai to Nairobi was cancelled while i was there without my knowledge"
سلبيات: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
ايجابيات: "Crew was good"
سلبيات: "As always the seats were tight."
ايجابيات: "Short and sweet."
سلبيات: "Food needs improvement"
ايجابيات: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
ايجابيات: "Good crew , good service"
سلبيات: "The services could be best."
سلبيات: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
ايجابيات: "Friendly and helpful flight crew Good food Free movies to warch"
ايجابيات: "Friendly and helpful flight crew Good food Free movies to warch"
ايجابيات: "The plane was super new and the flight was smooth and really great. The food was yummie."
سلبيات: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
ايجابيات: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
سلبيات: "IFE very limited, so take a good book!"
ايجابيات: "Excellent experience overall."
ايجابيات: "Excellent new Dreamliner. Seat very comfortable"
سلبيات: "Extremely poor movie/TV choices Crew didn't smile much!"
ايجابيات: "Boarding was easy and no delay in departure"
سلبيات: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
سلبيات: "Good but delayed"
ايجابيات: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
سلبيات: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
سلبيات: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
سلبيات: "There was some delay."
سلبيات: "Their price and services"
ايجابيات: "The crew was helpful, the boarding was organized"
سلبيات: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
ايجابيات: "fast boarding, got the luggage quickly."
سلبيات: "Food was ok but may be improved still specially AVML."
ايجابيات: "The Staff were very courteous and worked efficiently during serving food and prompt when called for assistance."
سلبيات: "On my way from London to Bahrain the flight was having two toilets in non working condition through out the flight. So only two were operational. Whatever the issue was never fixed till we reached Bahrain."
ايجابيات: "The crew was efficient and anxious to please. The flight was on time."
سلبيات: "Boarding by bus is always unpleasant."
ايجابيات: "Everyone was professional and helpful"
سلبيات: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
ايجابيات: "All but planes were good"
ايجابيات: "In general, good and clean."
ايجابيات: "Food and the crew"
سلبيات: "The air sucks in the flight"
ايجابيات: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
سلبيات: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
ايجابيات: "Good food and entertainment"
سلبيات: "Crew could be nicer Crammed seats Late"
سلبيات: "The flight delayed for more than two our. I bought another ticket (one way) to manamah with Oman Air for $230. I called gulfair to refund the ticket but they asked me to contact Kayak. Please do the nessasry Regards Fahad"
سلبيات: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."
ايجابيات: "Service in the plane"
سلبيات: "The crew at the check in were mean... bizarre regulation that don't apply to any other airline. Refuse to give a wheelchair for an elderly claiming she has to book it in advance.. what if the person broke their legs that day??? None sense. And the baggage regulation are just not clear and confusing."
ايجابيات: "More selection where you can pick and choose your tv shows or movies."
سلبيات: "Entertainment selection was poor. Only have a few selections on board for a 10 hours fight. Need more movies. Food was okay, didn't get to choose what meal to eat."
ايجابيات: "I Had best filght gulf air"
سلبيات: "I dont have visa but i have best experiance in your country"
ايجابيات: "Clean and efficient flight. Departure and arrival on time."
سلبيات: "maybe a smile or something from the crew members? Emirates is friendlier... All the girls seemed very sad and did not really made me feel welcome... Overall good service, so this is minor."
سلبيات: "Bag lost in Bahrain"