en.kayak.sa متوفر أيضاً باللغة الإنجليزية.Visit site in English
|أفضل مسار||مطار الملك خالد الدولي إلى مطار الملك عبد العزيز الدولي|
|أفضل مطار||مطار الملك خالد الدولي|
ايجابيات: Services cleanness
سلبيات: Clean the bathroom often water all over
سلبيات: Improvements in everything
سلبيات: Improvements in almost every thing
ايجابيات: The flying crew and flight itself was great
سلبيات: The boarding personnel and the luggages cares was terrible. I had probably the worst experience possible.
سلبيات: It need a lot to improve
ايجابيات: The whole experience was pleasant
سلبيات: The boarding process and the gate agent should have much better people skills
سلبيات: Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!
ايجابيات: Nice cooperative crew & fairly comfortable seating
سلبيات: dont know
ايجابيات: The crew was very kind and attentive.
سلبيات: We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was.
سلبيات: Leave on time
ايجابيات: Nothing at all!!
سلبيات: The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work needed
ايجابيات: The staff on board was very friendly, warm.
سلبيات: The bathrooms could have been cleaner. Staff does not show up at all on the staff call button.
ايجابيات: Great crew! Smooth flight!
ايجابيات: Great crew!
سلبيات: I would’ve like more desert options.
سلبيات: The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.
سلبيات: Excellent customer service
ايجابيات: the food is good
سلبيات: the bathrooms need to be cleaned
ايجابيات: yes crew and flight was very good
سلبيات: every thing is good
ايجابيات: Nothing really.
سلبيات: The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken.
Can’t say a single good thing about this flight.
ايجابيات: very poor experience transiting through Jeddah airport
سلبيات: There was no wheelchair that was request. Had to walk long distance in severe pain. no one bothered to listen. Will never fly Saudia again
ايجابيات: Crew is extremely friendly
ايجابيات: Worst customer service ever
ايجابيات: No more Saudia. Worst customer service ever.
ايجابيات: Everything was okay, except they have really bad transition from the two flights in the airport .
And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen
سلبيات: Don't steal people’ stuff
ايجابيات: Crew was okay and seats were comfortable
سلبيات: Food and boarding
سلبيات: Change the food which was tasteless and was only bread.
سلبيات: Connecting in Jeddah is a mightmare.
ايجابيات: Modern and well-equipped planes.
سلبيات: Connecting in Jeddah is a mightmare.
سلبيات: Make entertainment , serve nice food. Seat not comfortable at all.
ايجابيات: Exceptional crew, as expected
سلبيات: Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed
ايجابيات: Excellent service and ontime takeoff
ايجابيات: Crew was good, food was very good,seats were fine.
سلبيات: Entertainment options could be better. The entertainment system needed reboot.
سلبيات: The food could be better.
ايجابيات: Crew and plane were great..
سلبيات: Worst transit lounge/airport.... i thought I was back in India in the 80s!!! Same on Saudi and the Saudi Airport!! Never again!!
سلبيات: Crew’s were not professional enough
ايجابيات: Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.
سلبيات: They should add one more meal and drinks more frequently.
ايجابيات: The new Boeing airplane. Business class is truly business class.
ايجابيات: Flight was canceled without notice
سلبيات: Need to invest in new seats
سلبيات: None of us who flew from ny , received luggage’s in Dhaka. Still waiting
ايجابيات: Was the crew amazing and overall was good
ايجابيات: B787 still like new and well maintained.
سلبيات: This is a long flight I take often one Saudia. The seats still suck!
ايجابيات: The crew were extremely helpful and they did there best to keep us comfortable
سلبيات: The boarding process is a mess
Very improved customer service
ايجابيات: Very improved customer service from previous years.
سلبيات: Offer drinks besides a bag of water and juice
ايجابيات: The boarding process was efficient. The crew were friendly and professional.
سلبيات: The Entertainment system broke down 3 times during the flight.
ايجابيات: Liked the short flight period. That is all!
سلبيات: Crew service is terrible. Food is rubbish.
ايجابيات: The plane was very comfortable and the crew were fast and responsive
سلبيات: They searched every bag and person before getting on the plane, the entertainment system is buggy
Service improved from last three years
ايجابيات: I am using SA from the last three years now. This trip change my mind about the airline reputation it’s competing very well with other airlines. The hospitality is improved 300% the staff are very friendly and professional. They listen to customer and resolved their issues if any.
ايجابيات: My seat was just fine, it was only a 1.4 hour flight
سلبيات: The food was not great, however I want to say thank you very much for having something
سلبيات: Boarding & deplaning for Business class should be priority. Baggage claim also should be priority. Currently there’s no difference between business and economy classes
ايجابيات: I had my own row of seating because the flight was pretty empty so it was very comfortable
سلبيات: Nothing. Excellent flight
ايجابيات: Flight was pretty empty so I had a whole row to myself which was incredibly comfortable
سلبيات: Seat comfort and leg space
سلبيات: The offerings of the snack is very cheap
ايجابيات: Please contact me on +966502263227