The food served could have been better
When I have checked in in Chicago, they gave me both boarding pass from Chicago to Istanbul and from Istanbul to Kuwait.When I arrived to Istanbul , I have waited in business lounge until next boarding to Kuwait.One hour before taking off , Turkish crew told you can’t get in the airplane because I haven’t CPR test .I told them that no one from your side told me to get this test. Thus, they have cancelled my trip , I was obliged to buy new expensive ticket after doing CPR test in the airport.
سلبيات: "Horrible food, crew wasn’t nice"
ايجابيات: "crew excellent, food excellent, entertainment good."
سلبيات: "Space between seat rows is barely adequate."
ايجابيات: "The food"
سلبيات: "Boarding process. Waiting gate was small for the plane we were using"
ايجابيات: "On time and comfortable flight"
سلبيات: "No suggestions"
سلبيات: "It was a very long flight and the leg room is too small especially for a very tall person."
ايجابيات: "The flight departure was on time"
ايجابيات: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
سلبيات: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
ايجابيات: "The crew is phenomenal"
سلبيات: "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
ايجابيات: "That I arrived at my destination alive."
سلبيات: "Every staff person we had contact with made us feel as though we were not a priority in any way. We were constantly given misinformation. Our flight was two hours out when it was returned to our departure city due to a passenger health issue. It was not properly explained to us and we were in no way compensated for the inconvenience. Once back at our departure city (Miami) we sat there for an hour or more. They chose to feed us during that delay. Due to this we missed our connecting flight in Istanbul to Rome. This also caused us to miss our transportation from Rome to Compania, Italy. We were told by airline staff on the plane that we would be put up in a hotel over night. When we arrived at the terminal we had no idea where we should go or who we should see. Every representative we spoke to told us to go somewhere else. Truth is it felt like no one we spoke to knew what to tell us or really cared at all. One representative told us we were not entitled to overnight accommodations. We insisted we were told we were and it literally took hours on the ground to straighten the problem out and get to a hotel. By then it was so late that we only got a couple hours of sleep and had to be back at the airport for our next flight. The second flight from Istanbul to Naples, Italy was better. I do not think I would use this airline again. My entire party got an overall sense that people were untrained and lacking in any form of customer service. Not the flight attendants but all the people we had to deal with on the ground. My age plus health issues and walking problems made everything more difficult. We were sent al over the massive airlines terminal with all our carry on luggage only to find when we got to where we were going we had been sent to the wrong place. On top of all this each of us had to pay a VISA fee to get out of the terminal and to the hotel. Just a total nightmare. Prior to taking this flight I contacted Turkish Airlines and spoke to a customer service person and explained that I needed to take with me a small portable oxygen concentrator that I would need to use while in Italy. I needed to know the procedure for bringing that equipment on the airline. I was told that although he could not answer that question He would pass it on to his supervisors and I would receive an answer via email prior to my flight. I never received a response and as a result did not have my needed oxygen while abroad."
ايجابيات: "I go economy. It's the most comfortable economy I've ever experienced. Every seat was filled."
سلبيات: "I have no complaints."
ايجابيات: "Friendly staff,"
سلبيات: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."
سلبيات: "overall good experience"
ايجابيات: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
ايجابيات: "Not like at all"
سلبيات: "Not like food not like service"
ايجابيات: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
سلبيات: "there was no in-time update on information about flight gate. it changed 3 times. result is i missed my flight and next flight was offered at US$1200 for IST-KWI sector where total fare from Toronto - Kuwait was US$ 1000 staff at Transfer desk was not co-operative and Sales office was almost empty. only 2 person there to attend many stranded passengers. staff was very slow to work and no criteria to handle those need help on urgent basis. most of the staff do not speak English and very UNFRIENDLY"
ايجابيات: "Generally efficient and comfortable."
سلبيات: "Leg room seemed a bit tight and the food didn't seem fresh."
سلبيات: "Customs in Skopje"
سلبيات: "Passport control"
ايجابيات: "This was one of those flights where everything was easy. Boarding was on time, relaxed. In fact, everyone was relaxed. We were ready to fly early, passengers spread out in the empty plane with lots of pillows and blankets, food was given immediately to accommodate passengers who were fasting for Ramadan. The screens worked well, lots of game and movie options. Only problem... No gin and tonic! In fact, no alcohol at all on this route."
ايجابيات: "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."
ايجابيات: "It's really cheap prices"
سلبيات: "But it's gives wrong books"
سلبيات: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."
ايجابيات: "Turkish Airlines delivers on Atlantic long-haul flights even in Economy. Service is always great and entertainment options are abundant."
سلبيات: "Second meal options not so great"
ايجابيات: "Chair did not recline properly - 16A/B"
ايجابيات: "If you are flying Turkish from the US or from Istanbul to the US or other far away destination, for the love of God, do not fly on the B777-300. Did that twice from Chicago to Istanbul and back, and the seats in economy are a real killer....very tight and uncomfortable. On the other hand, if you have a choice of Turkish aircrafts b777 vs AB330-300, you will do yourself a favor by selecting a flight on an AB330-300. Slighter smaller plane then the 777 but a little more comfortable in coach. So you are warned......and by the way, you will select a two seater combination rather than being stuck in the middle.....If you are stuck in the middle, always do your best to get at least an isle seat."
سلبيات: "Turkish Airbus 330-300 Loved a little more leg room in economy. Also the FA very really on their feet and eager to help. Always with a smile on their faces. I would recomand flying Turkish overseas but only on an AB 330-300 coach configuration."
ايجابيات: "The food was good"
سلبيات: "The entertainment system did not work at all and I had to ask for a pillow and/or blanket several times, after over half an hour for someone to respond the first time."
ايجابيات: "Nice new plane"
ايجابيات: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
سلبيات: "Nothing! Everything was perfect!"
ايجابيات: "Boarding staff was very friendly, & kind people"
سلبيات: "There is no TV Late around 40 min."
ايجابيات: "There was a lot of service. The crew were attentive or helpful if asked."
سلبيات: "We boarded the plane and sat for two hours on the plane without taking off. Then we had to all get off the plane with all of our luggage and wait on a hot bus until we could get back on the flight. It wasn't explained what was going on or why we had to do that and it made me late for appointments I had back in New York."
ايجابيات: "That it was a direct flight ."
سلبيات: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"
ايجابيات: "The crew and flight it self was great"
سلبيات: "Tuna sandwich not good and flight was an hour delayed"
ايجابيات: "Boarding employees were so polit The flight was on time"
سلبيات: "Entertainment were poor"
ايجابيات: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
سلبيات: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
ايجابيات: "Turkish airlines changed my flight to another airline free of charge and for the same day. The new flight was definitely double the price that I originally paid and got my to my destination a lot faster than I would have if I had been able to take the original flight. Alitalia was a great, direct flight to my final destination."
سلبيات: "Of course having a cancelled flight is always a negative but the worst part about my experience was that I waited 2 hours in line before being helped to change my flight, and I was only about 8th or 10th in line. They also only had one person to help everyone at the ticket counter until 2 hours later they added another person. In the end everything worked out and everyone was for the most part really nice but that waiting was annoying."
سلبيات: "I did not like the kind of airplain it is not like the plain it gose to uorp or usa. Please try to imrove and bring good airplain. I flyed from dammam and bahrain and the ace of the plain for differnte time it was not good."
ايجابيات: "Everything was great this was the greatest flight I took. I travel a lot. The service was 100 ten % perfect. Thanks to everyone for a great service."
سلبيات: "I don't think anyone could say they didn't like something about the flight or service."
ايجابيات: "Movies crew"
سلبيات: "All was good"
ايجابيات: "The traditional hospitality I got in flight was quite unique. Many things change but some things always remain the same. Some may call it old fashioned or not modern but then I am an old fashioned guy. It was like stepping back in time when things were always so much nicer."
سلبيات: "Istanbul airport was very very busy and some places were not working very efficiently (security scan when you go from the plane to the transit lounge). The departure gate was overflowing in the waiting areas and the bus ride to the plane was very crowded. Aside from this Istanbul airport and the transit lounge were very pleasant."
ايجابيات: "the croe tretment"
سلبيات: "changing the gate"
سلبيات: "I book in business class but it's was economy .."
ايجابيات: "not so much"
سلبيات: "old aircrafts and our business class chairs not really a bussiness chair ,need more work training for the staff english !"
ايجابيات: "Entertainment system was great. I asked for an extra legroom seat when checking in (because I'm 6ft+), and this request was entertained for both me and my wife."
سلبيات: "The 2nd meal didn't have any protein and didn't taste very good. The seats are generally tight for anyone who is taller than 6 ft."
ايجابيات: "HD screens, blockbuster movies, good food, additional snacks, comfortable seats.It's like a fresh air after the other big airlines, especially the food and service!"
Not on time 1:30 minutes delay
Greeting BH International Airport, Flight No. GF-2101 From Bahrain to Dammam At 1:35 am. to 2:20 am. Booking reference: WFYQEG I was informed that I will receive my baggage in Dammam Airport, later on I arrived in Dammam and I didn’t get my baggage, they claimed due to my friend Mr. Faisal didn’t show because he left the Airport and drive his own car all the way to Dammam. OK, I get it and I totally respect the system when you don’t show up your baggage get dropped from the flight, but it’s not my fault when i stay in Bahrain Airport waiting for my next flight around 5 hours then once i get to Dammam I don’t receive my baggage, because my friend who’s didn’t show up his baggage was arrived to Dammam airport, and i’m the one who deserve to get his own baggage didn’t receive anything. I think you mixed up between our baggage, the tag on my bag has his name but actually it’s mine and his bag has my name but actually it’s for him, that’s why I received his bag in DMM airport and I didn’t get mine and i was so frustrated. Also here’s the baggage numbers: GF 175011 My baggage wasn’t received GF 175008 His baggage was received and he don’t deserve to receive it because he left the airport and didn’t show up the flight For now i need to get my baggage to DMM airport please or contact me in personal please +966559600495 or this email. Kind regards, Mohammed Sent from my iPhone
سلبيات: "All ok"
سلبيات: "Good food. And not crowded passenger in the bus going to the plane"
سلبيات: "It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers."
سلبيات: "Was a good experience"
ايجابيات: "I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either."
سلبيات: "Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha."
سلبيات: "The food needs to improve and the movies are old. The actual flight was nice."
ايجابيات: "Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to."
سلبيات: "Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did."
ايجابيات: "Wheel service was excellent"
ايجابيات: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
ايجابيات: "Crew was good"
سلبيات: "As always the seats were tight."
ايجابيات: "Short and sweet."
سلبيات: "Need better food"
سلبيات: "Return flights delayed. Delay same as flight time so not great."
سلبيات: "the bouth"
ايجابيات: "The airplane was clean an good and the crew was nice"
سلبيات: "The food could be better."
ايجابيات: "Wonderful crew - flight good"
سلبيات: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
سلبيات: "The men from the crew was not friendly at all"
ايجابيات: "Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight."
سلبيات: "The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up."
ايجابيات: "Excellent experience overall."
ايجابيات: "Boarding was easy and no delay in departure"
سلبيات: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
ايجابيات: "how convenient it is"
ايجابيات: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
سلبيات: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
ايجابيات: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
سلبيات: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
ايجابيات: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
سلبيات: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
ايجابيات: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
سلبيات: "food was only curry and not very good... Movie selection was poor."
سلبيات: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"
ايجابيات: "Service and comfort"
سلبيات: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
سلبيات: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
ايجابيات: "All but planes were good"
سلبيات: "add phone outlet to your seat"
سلبيات: "food it could be better"
سلبيات: "The Food choices"
ايجابيات: "Food and the crew"
سلبيات: "The air sucks in the flight"
ايجابيات: "More movies And good food Pls have working charges of iPhone on Bahrain airport"
ايجابيات: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
ايجابيات: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
سلبيات: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
سلبيات: "The flight delayed for more than two our. I bought another ticket (one way) to manamah with Oman Air for $230. I called gulfair to refund the ticket but they asked me to contact Kayak. Please do the nessasry Regards Fahad"
ايجابيات: "Crew and boarding crew and plane crew were great."
سلبيات: "Flight was delayed for an hourl plus. Spent more time in airport than in air."
سلبيات: "Crew was loud not professional."
ايجابيات: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
ايجابيات: "My flight was very relaxing. it was a shorter flight than displayed on the website which was a plus."
سلبيات: "The only hiccup was the 30min delay before borading"
سلبيات: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."
ايجابيات: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
سلبيات: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
ايجابيات: "More selection where you can pick and choose your tv shows or movies."
سلبيات: "Entertainment selection was poor. Only have a few selections on board for a 10 hours fight. Need more movies. Food was okay, didn't get to choose what meal to eat."
ايجابيات: "The security check was horribly handled. There was a chance for missing the flight."
The best opportunity you will clear us immigration at Abu Dhabi
Delayed flight, all passengers were made to wait for 40 minutes in a small pre boarding area without regard for social distancing, no one to organise boarding as a result of which there was a rush for boarding once the gates were open
سلبيات: "Need improvements"
سلبيات: "More comfortable seats."
سلبيات: "The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected"
سلبيات: "On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer"
ايجابيات: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
سلبيات: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."
ايجابيات: "The food and the comfortable seats"
ايجابيات: "I am amazed of how good is the crew and how nice they are. Also, like the seats and the food/drinks compare to American companies. You will never feel hungry on this airline."
ايجابيات: "787 comfort /"
سلبيات: "Limited movie selection/ outdated newspapers/ food quality"
سلبيات: "Flight delayed Baggage lost & didn’t receive upon arrival"
ايجابيات: "Crew is friendly"
سلبيات: "Everything else"
سلبيات: "Boarding not good no line turebel"
ايجابيات: "Customs and immigration check out at AbuDabi"
سلبيات: "delay flight from LAX to Abhu Dhabu- not enough time- rushing and inconvinenet aat old airport"
ايجابيات: "E box movies , longer leg room"
سلبيات: "Nothing I love Etihad"
سلبيات: "The smell inside the flight"
ايجابيات: "The crew were very good and attentive. Fight in both directions was smooth and very comfortable."
سلبيات: "In both directions, check in took forever and I was unable to check in online beforehand. The first flight, I waited 1.5 hr (perhaps that is the general experience from JFK) and in the other direction, at least 1 hr."
سلبيات: "The seats were cramped, small compared to the flight I took from JFK to Abu Dhabi. Again, The boarding was delayed and no announcements were made. I am saying this despite I prefer Etihad for my international flights. This time the experience was lame."
سلبيات: "Service was a bit average. Attendants bumping into you... no apologies"
ايجابيات: "The business class lounge at Abu dabi the cabin crew"
سلبيات: "The cabin crew rudeness was unbearable"
ايجابيات: "It was a smooth flight."
سلبيات: "No entertainment but only slightly over 1:30 so it wasnt that bad. Someone stole my cell phone and Vapor between Manila and Kuwait after my hand carry bag was checked in."
ايجابيات: "Leaving the aircraft."
سلبيات: "As far as I'm concerned, this is the worst airline I've ever flown. We got stuck with $350 in baggage fees, because a clause stating that we were not allowed a check-in bag was buried in the fine print for our ticket purchase. The website was not working prior to our return flight, and if it had worked, we would have been able to get at least a discount on this outrageous fee. But , despite this, (we took a screenshot) the counter staff in Abu Dhabi would not give us the discount. A baggage fee for $350 dollars for one bag? There is word for this. Thievery."
ايجابيات: "The crew and well maintained air craft makes my US trip excellent"
ايجابيات: "Everything was fine, but"
سلبيات: "Frigid temps on board The snacks were sad"
سلبيات: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
ايجابيات: "Staff are efficient."
ايجابيات: "Everything was geeat!"
ايجابيات: "The neatness and entertainment system"
سلبيات: "The food"
ايجابيات: "Nothing special"
سلبيات: "The flight crew was rude."
ايجابيات: "Professional crew. Looking good"
سلبيات: "Please add more vegetarian food options"
ايجابيات: "Something unusual happened on this leg. A passenger became quite ill, and the captain decided to fly back to Abu Dhabi 2.5 hours after our takeoff from there. That certainly says something about Etihad's customer service. I doubt United would have done the same. A crew member told me that the double back meant an extra fuel cost of $50,000. The moral is: make sure you've got your medications in order—or whatever your health requires—before you board an airplane."
ايجابيات: "Perfect from start to finish. A beautiful experience."
سلبيات: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."
ايجابيات: "All above"
سلبيات: "Liked everything"
ايجابيات: "Etihad was efficient and punctual, as expected."
سلبيات: "every thing else"
سلبيات: "The food was lacking. Even though it's a short flight they could have offered more than a muffin and a yogurt."
سلبيات: "Was to crowded & bath room facilities are very less"
سلبيات: "It was delayed more than 7 hrs. We had early morning flight . They disnot allow us to get out to get food. They just sreve cice water. I had to take medicine with food."
ايجابيات: "Business lounge was out standing"
سلبيات: "Small duty free shop"
ايجابيات: "Entertainment choices"
سلبيات: "Food choices from Abu Dhabi to San Francisco are limited"
ايجابيات: "The trip was late and the transite one left and they refused to componsate me neither by ticket nor money .. It was ahorrible trip i lost 4000 dollars for hotels and other ticket which is toooooo much"
ايجابيات: "I wanted to cancel my flight ticket 2/3 days after buying it. I called vayama and they told me that it can't be canceled. I asked to reschedule the booking instead and they told me that rescheduling will cost me more than the price of the original ticket! Now I lost the money I paid! I will stop booking my flights through kayak going forward. I am not happy with the service and the policies do not make any sense. This was a waste. I am very disappointed. I had a serious personal reason to not to fly and nothing was taken in to consideration. I will pass this to all people I know."
سلبيات: "Food was horrible - asked for blankets and they didnt give out any. Seats were small and tight."
ايجابيات: "Nothing specific..."
سلبيات: "I know this sector is can be tough on the crew... But got a very routine service with not much eye contact... For my coffee was given one sugar/creamer... Before I could ask for another the steward moved away... Didnt bother to check if I am fine...., Also, they ran out of water around landing time :( Entertainment was not available until after 10 or 15 mins take off and cut 10 mins before landing... Felt like second class..."
ايجابيات: "Food and hospitalityu"
سلبيات: "Seating was too narrow"
الركوب للطائرة كان سهلا، قدموا لنا اختيارين من الشطائر وقت الغداء، دجاج أو فلافل، لا يوجد شاشات للترفيه أمام كل راكب.👎 Easy boarding, they present two choices of sandwich at lunch time, chichen or falafel, there wasn't a screen ahead of every passenger. 👎
ايجابيات: "The crew was very kind and attentive."
سلبيات: "We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was."
سلبيات: "Excellent customer service"
ايجابيات: "Nothing really."
ايجابيات: "Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later."
سلبيات: "They should add one more meal and drinks more frequently."
ايجابيات: "I don’t like it at all no buddy what to do he’s work I missed this flight coz of the security I passed 2 of them and in the third one I hade liquor from the duty-free so they don’t wanna put my hand back to the cargo"
سلبيات: "If everybody does his work right and being helpful all this wasn’t happen if they take my handbag and put a number on it or tag and put it to the cargo I wasn’t missed my flight and go to Washington not JFK"
ايجابيات: "I and other passengers of karachi decided that we will never book saudia arabia airline outgoing flight was quit better but inbound flight was worst than ever even saudia arabia refused to give airport meal in 6 hours stay to the people of karachi"
سلبيات: "Arabia air should fly on time and give same services as western cities to the flight of karachi Bording must be efficient all the girls are bad mannered on boarding counter"
ايجابيات: "All is good thanks saudia airline"
سلبيات: "Open new airport"
سلبيات: "No delays"
ايجابيات: "I don’t like the delay"
ايجابيات: "Entire flight was excellent crew very helpful. We had great experience definitely will recommend"
ايجابيات: "Every member of the crew I encountered was five-star, and went above and beyond."
سلبيات: "The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board."
ايجابيات: "Not on time the flight. Delay 30 minutes"
سلبيات: "Delay more than 3 hours"
ايجابيات: "The infotainment was good."
سلبيات: "Be careful the officer at the plane door panicked when he saw that I have 3 miniature alcoholic drinks! He frowned, asked to take them and put my passport data on the computer. It would have been more professional to tell people when boarding that we need to dispose any alcoholic liquor"
ايجابيات: "Yes, cooperative and professional"
ايجابيات: "The flight was delayed 40 minutes."
سلبيات: "Taking off tomorrow timely."
ايجابيات: "Nothing. Everyone was tough. Not smiling. Not helpful. Too many scans and check points"
ايجابيات: "Aicraft was decent"
سلبيات: "They downt know what customer service is all about!"
ايجابيات: "Crew was very helpful. Nice clean plane."
سلبيات: "Airport in Jeddah is not good. Bathrooms are way below standard."
ايجابيات: "The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable."
ايجابيات: "Food seat comfort"
ايجابيات: "Seat comfort and food"
سلبيات: "Drinks service skimpy - remote boarding a bit chaotic"
سلبيات: "Male and departurr"
سلبيات: "Delayed flight from Jeddah as usual."
سلبيات: "I purchased a window seat in the exit aisle from the airline when booking. The airline seated me in a regular aisle seat without legroom."
سلبيات: "The saudia app is not functioning well . It gives me massage saying my resrevation did notgo throw then i get an email withh sadad # which dose not work. Then i uesed the desk top site to do the resrevation"
ايجابيات: "The crew dosnt know how to deal with passengers Need more trining"
سلبيات: "Delay after delay. Broken entertainment system"
ايجابيات: "The food was good that's all and the bathroom was clean for business class."
سلبيات: "Everything else was extremely bad !!!!!"
سلبيات: "Had requested vegetarian meals for me daughter and she did not receive one on any of our flights."
ايجابيات: "Newer Planes - comfortable seats"
سلبيات: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
ايجابيات: "The seats are comfortable and the entertainment system is excellent. The flight staff where also very nice."
سلبيات: "I would have liked there to be snacks offered to passengers in between meals."
ايجابيات: "Too upset to remember."
سلبيات: "The airport only announced a 1 hour delay (instead of 5:10 pm it was posted at 6:10 pm) but the truth that we departed at 9:20 pm. At the end I lost a bag from my 3 piece luggage that they have charged me for the extra piece at a frustrating $302 USD :("
سلبيات: "My flight was changed to a 10 hour layover in Jeddah after a night flight. The transfer waiting area is too small and there is not even wifi in the whole airport. I got food poisoning the day after my flight too! There was no personal entertainment available on my second flight."
ايجابيات: "It was much better than the Washington flight"
ايجابيات: "Stay longer than schedule lot of crowds not clean"
ايجابيات: "Really nice crew."
سلبيات: "Baby! It was tight. Very little wiggle room and the seats were super uncomfortable. Thank my lucky stars I only had to endure the flight for 2 hours or I don't think I would've made it."
ايجابيات: "-Same as above-"
سلبيات: "The transit time is rather long to Europe."
سلبيات: "I searched for a certain date range and a well-priced option came up with vayama . I Bought it. It is probably my fault for not reading the fine print, but the flight I bought was not within the date range of my search and I didn't notice for a few days. I had to pay an additional $150 to change the flight. Never using vayama again, and this reflects badly on Kayak"
سلبيات: "Flight is delayed too much!!!"
سلبيات: "The connection was in a different terminal and there was not enough time as the air europa was late and we had to deplane far and had to shuttle to the terminal"
ايجابيات: "comfortable chair"
سلبيات: "staff , food and baggage service"
سلبيات: "The flight delayed for more than 2 hours, they didn't provide any drinks or snaks"
ايجابيات: "Forbid is snack for the first three hour delay, then announced a 15 hour delay.. And passengers to hotels"
سلبيات: "Thier is no organized process for handling flight delayS, Jeddah airport is the worst terminal to depart from never the less have a flight delay at. Passport agents don't know what to do in a reverse process Not enough seats available for passengers to sit on in the terminal ended having me my wife and four children regretting traveling."
flight delay for more than 3 hours !!!!
ايجابيات: "Staff was cordial and helpful. Food was decent and seating was reasonably comfortable"
سلبيات: "Many features on entertainment system were non functional. Additionally, there was not enough variety and quantity as far as movie options were concerned"
ايجابيات: "The economy seat comfortable."
ايجابيات: "Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that."
سلبيات: "Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination."
ايجابيات: "The crew was excellent"
سلبيات: "Boarding delays, delayed departure."
ايجابيات: "I love having a legrest! Food was good, staff pleasant!"
سلبيات: "A little hard to hear the movie, music playing on the plane competed with the movie audio."
ايجابيات: "It was awesome"
سلبيات: "Customer service food n seat comfort"
ايجابيات: "I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible"
سلبيات: "I was injured and unable to fly. I spent over an hour on hold trying to adjust my flight and never spoke to a rep. I emailed customer service in the US and at the airline’s point of origin. Yeh up have still not responded. Poor poor form."
ايجابيات: "Good food and decent service."
سلبيات: "Kuwait Airways staff at Lahore airport was horrible."
ايجابيات: "I like to keep the flight on time not always delay and to scdule more flights not only 2 flights either in going to Kuwait and from Kuwait to Doha"
سلبيات: "I do not like flights always delay"
سلبيات: "Changed my previously selected seats. Kids were seated separately.."
ايجابيات: "Alright, experience, nothing fancy. A typical economy class experience."
سلبيات: "Given non-vegetarian food, instead of selecting Hindu vegetarian food as the option 2 months prior flight."
ايجابيات: "Comfortable flight"
ايجابيات: "Seats comfortable. Good selection of movies."
سلبيات: "Late start. People missed their connecting flight. Food was not of my like. Did not supply travelers convenice pouch though toothbrush was available in the toilet."
سلبيات: "Asked for wheel chair but not provided"
ايجابيات: "Friendliness of the crew"
سلبيات: "Delays and long security lines."
سلبيات: "the flight was delayed and the passage from Kuwait airport to hotel was very bad experience from Gate 9."
ايجابيات: "Crew are friendly"
سلبيات: "Kuwait air lines are one of the most poor experience ever They never respect time at all Delay was for more than 2 hours because the were waiting for more passengers All my 4 flights are not took off on time"
ايجابيات: "The service was excellent. The plane fro New York City to Kuwait City was excellent in every respect."
سلبيات: "The gate selection and the boarding process was horrible. Have to take bus to the plane. Then have to carry hangbag up a steep set of stairs. The plane was old, hot and smelling. However the cabin crew was excellent. 7"
سلبيات: "We asked for wheelchair access. At the Kuwait airport the crew was not very interested to help though."
سلبيات: "Terrible service, poor communication from crews, no blankets given because they ran out after giving to some, crews ignore to attend, overall a terrible experience."
سلبيات: "food was sucks. this is and will be last time trading with you guys. entertainment was sucks."
ايجابيات: "Flight was overall good. With good food"
سلبيات: "Crew was not very friendly. Hostess were rude and was showing attitude if called again. They didn't say me anything directly but I was watching how they treated few other passengers. They need to learn some patience. Also boarding took so much time. There system was slow or i don't know."
ايجابيات: "Food was OK but missed our requests for a vegetarian meal."
سلبيات: "The airline staff have no sense of time. The flight was delayed by almost an hour."
ايجابيات: "Timings of flight which did not give any jet lag"
سلبيات: "Delay at each port. Not recommended for connecting flights. Did not have meals that were pre-informed. Crew on one flight not helpful."
ايجابيات: "Good leg room in the flight."
سلبيات: "The crew was very rude when asked for blankets. Food was mediocre, inspite of changing my meal preferences it did not get reflected on my return flight. On the way back, not sure why the flight back to the US was routed through Shannon, Ireland. I would like someone to answer this for me. This made the journey a very long one. Plus in Shannon we had to disembark and do a security check again to board on the same flight back. This was stressful especially after the long flight into Shannon. On more than one occasion, the crew did not respond to requests for blankets."
ايجابيات: "the service over phone and food in flight were great"
سلبيات: "their website was down so could never confirm our ticket online. The phone service however was good. due to IT system failure the check in at airport took long time resulting in crazy queue at the JFK airport. Also the flight departed 90 min late"
ايجابيات: "air hostess"
سلبيات: "lights were not turned off during sleeping time.I had to request the airline staff to repeatedly do something about it. There was no response."
ايجابيات: "Good flat and comfortable bes and good food"
سلبيات: "No proper boarding procedure was followed... exchange of words between passengers and ground staff related to this.. too many passengers requesting for wheel chairs just to get priority boarding... most of them were healthy and some running while de planeing in kuwait.. Inflight crew even in business class seemed very robotic as if following instructions from someone. they dont have proper training or experience to make passengers feel at home compared to other airlines."
ايجابيات: "Worst landing crew"
سلبيات: "Late to depart (more than 3 hrs from actual time). No clear instructions about the gate. Worst quality of food ever."
ايجابيات: "Safe flight without any issue, which is the most important of all."
سلبيات: "In-flight service is very mediocre with most of the cabin crew being unfriendly and showing a disdain for serving. If I have a choice, I would not fly with Kuwait Airways on this route."
ايجابيات: "Upgrade to premium economy seat. Working TV with good selection of films."
سلبيات: "Delayed Bad airport in kuwait Poor lunch in flight"
ايجابيات: "Service , facility and competitive flight rates."
سلبيات: "Nothing to say negative."
ايجابيات: "You are allowed to have two bags (23 kg each) with new airplanes"
سلبيات: "The volume of the entertainment system was very low"
ايجابيات: "I bought ticket for my mother in law,My mother in law traveled, she said she has no words , she is very impressed with everything"
سلبيات: "They did not communicate that we have an additional layover at Shannon. If they change the itinerary, we should have an option of a full refund"
سلبيات: "The crew behave not good they treated very poor please improve the food and treating people"
سلبيات: "The flight was delayed over three hours and i missed the connecting flight to Chennai and stayed at Kuwait airport hotel one day and lost a day in my vacation"
ايجابيات: "Service and comfort great"
سلبيات: "Toilets at Kuwait airport"
ايجابيات: "I apologies but I didn't like anything about it."
سلبيات: "The micro small seating, the bus transportation, the fact that I was on hold although I had my reservation and this took too long for the staff to arrange seats and fit us in, and the random seating, my mom had to sit between two random men, and I had to sit way back, there wasn't any seat selection options. Last time I will fly on Kuwait Airways, even though I am Kuwaiti."
سلبيات: "timming not good"
ايجابيات: "The check in staff was awesome. They upgraded our ticket. The staff on the plane handled a sick passenger with great care. The pilot was amazing. Very smooth takeoff and landing. This was one of the best flights I've ever been on."
سلبيات: "Entertainment system was not working."
ايجابيات: "Plane was nice and clean, food was fine, crew courteous."
سلبيات: "Very cold, but I can't complain about much."
ايجابيات: "The crew was very helpful and friendly."
سلبيات: "The airline, however, is utterly the worst. I mean that very factually - no exaggeration. Kuwait Airways is the worst airline on the planet."