ايجابيات: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
ايجابيات: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
سلبيات: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."
ايجابيات: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
ايجابيات: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
سلبيات: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
ايجابيات: "Polite crew, food was pretty good."
سلبيات: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
ايجابيات: "Faultless as per usual QA flights"
ايجابيات: "Friendly and genuine staff. Clean plane. Staff were well organised."
سلبيات: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
ايجابيات: "All good thank you + food and crew and entertainment"
سلبيات: "All good thanks"
ايجابيات: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
ايجابيات: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
سلبيات: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
ايجابيات: "Good service!! Good food!! Great staff!!"
ايجابيات: "quick eficient"
سلبيات: "long flight"
سلبيات: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
ايجابيات: "Good leg room. Food was best airline food I've ever had....... By far"
سلبيات: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"
ايجابيات: "Good service, clean aircraft, friendly crew"
سلبيات: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
ايجابيات: "I took advantage of the upgrade offer, and it was well worth it."
سلبيات: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
سلبيات: "going with RJ in the first leg"
سلبيات: "- Leg Space is challenge"
ايجابيات: "Foods, crew are accomodating and all sevice facility are very good"
سلبيات: "Just update the movies regularly"
سلبيات: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
ايجابيات: "Overall services"
سلبيات: "Checking in was very lengthy and boring. More check in counters could ease the situation."
ايجابيات: "Good service but need to improve food quality and quantity."
ايجابيات: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
ايجابيات: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
سلبيات: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
ايجابيات: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
سلبيات: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"
ايجابيات: "On general quite good"
سلبيات: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
ايجابيات: "Food, seat OK, crew excellent"
سلبيات: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
ايجابيات: "Everything except food"
سلبيات: "More veriaty on music would be good"
سلبيات: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
ايجابيات: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
سلبيات: "Not one of their newest planes."
ايجابيات: "We enjoyed the comfort, food , staff and entertainment."
سلبيات: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
ايجابيات: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
سلبيات: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."
ايجابيات: "Cabin crew friendly and efficient, great service"
ايجابيات: "Good service, plenty of entertainment options, modern aircraft."
سلبيات: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
سلبيات: "Plane configuration; seats were a bit cramped, knee space."
سلبيات: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."
ايجابيات: "Much of your service is excellent!"
سلبيات: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."
ايجابيات: "It was a long flight from US but was comfortable. Staff was courteous."
ايجابيات: "Like the friendly Crew ..."
سلبيات: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
سلبيات: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."
ايجابيات: "Respect the scheduel and well organize."
سلبيات: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
ايجابيات: "Good boarding. They do their best to make sure their passengers will be able to board the aircraft smoothly. Crew members are quite attentive and helpful."
سلبيات: "When making a review, I make comparisons with other airlines. I was expecting that Qatar Airways would be better than Emirates. It is my first time to fly Qatar airways, just to see if it's worth flying with this airline since it was the Best Airline in the world for 2015. But Emirates improved so much better that they overtaken the throne of Qatar Airways.. When you promise 5-star comfort and luxury, it should be what is promised.. Key points: 1.) Beverages should be served more than just twice during this 9 hour flight. It's a bit sarcastic that you flash a reminder on the screen that says "Keep Hydrated" but beverages were served only twice. I always had to ask for 2 glasses of water, overall 4 glasses of water on this 9 hour flight. And I can say that I got dehydrated. 2.) No hot towels for sanitary before food is served. I had to go to lavatory, wash my hands and put some alcohol before eating. Which is kinda hassle.. Sanitary is very important. 3.) I spent 8 hours layover in Doha before my flight to Milan. No complimentary meal. (Emirates provide complimentary meal if I have long layover in Dubai) 4.) I don't know if it's due to bad weather, but this flight, QR 933 was the roughest flight I have been on, not just short turbulence but long hours, maybe 3 hours. I was so dizzy and couldn't sleep. I signed up on privileged member club because I'm looking forward that Qatar would be the best choice for Airline. This review is just one of many reviews that should be looked at. Considering that you should continuously develop and aim to bounce back on the top. Do not settle for "okay", do not settle for second spot. Be the best, and compete for the first. Thank you for a safe flight. I'm looking forward for another flight with you. -Jerson Belir, first time flyer"
2 hours delay on the plane causing is to miss our connection
ايجابيات: "Good choice on the cabin crew. Reminds me of Vijay MALYA's Kingfisher calendar girls at their startup. Being naughty. Overall crew very courteous and importantly bilingual."
سلبيات: "Food option for Economy was a pleasant surprise, perhaps could be switched for just hot and cold beverages with a snack... a big grandma cookie... choices of indulging/ healthy/ neutral."
سلبيات: "Very light and friendly crew"
سلبيات: "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."
ايجابيات: "Crew is really friendly. We ran into one of them afterwards when our metro from the airport broke down and she helped us understand what was going on (we didn't speak the local language)."
سلبيات: "Boarding was slow, but it's a cultural thing at the departure airport."
ايجابيات: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
سلبيات: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
ايجابيات: "Everything was perfect"
سلبيات: "More drinks less food at night flight for short destination"
ايجابيات: "The Crews welcoming, friendly and helpful"
سلبيات: "It’s nit necessarily comfortable... really hard to sleep"
سلبيات: "We missed our connection because our first flight was late they wouldn’t do anything for us"
سلبيات: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."
ايجابيات: "Crew was pleasant. Boarding was efficient."
سلبيات: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."
ايجابيات: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
سلبيات: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
ايجابيات: "Excellent service, support and attention from hosts/hostesses"
سلبيات: "Plane got stuck on the runway for 45 minutes citing some air congestion reason over Cyprus!!!! we where in Lebanon. Comfort is low for the prices you pay"
ايجابيات: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
سلبيات: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
ايجابيات: "Everything think was good! The pilot too strong"
سلبيات: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."
ايجابيات: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
سلبيات: "The system cancelled my seat selection for the flight together with the check in itself. I had a very hard time boarding"
ايجابيات: "-professional staff - on time"
سلبيات: "- lack of entertainment"
ايجابيات: "Good service and performance Staff very helpfk"
سلبيات: "The onky problem was the need to rechdck bags at athens for our flight to Ioannina With onky 1 and a half hours long lines at passport control It was a race... Pressure Best tonthinknhow to avoid and perhaps the airline should warn us in advance .."
ايجابيات: "Had to pay to check my bag in. Even though it was a patronize."
ايجابيات: "When I booked my ticket from New York to Greece with a 3 day stop over in Paris I should have been told that I would have to pay to check in my luggage from Paris to Greece. I assumed that since I was entitled to one free piece of luggage from New York to Paris that I wouldn't have to pay any fees going from Paris to Athens. I ended up paying 240.00 euros to check in 4 suitcases! that's absurd!! In addition I couldn't check in online for this flight and therefore was not told via email that I could at least check in my bags via the internet for s reduced fee. This is a kayak issue. Otherwise Aegean was great."
ايجابيات: "I like the crew on the flight only."
سلبيات: "I never like the unpolite coordinating with the travellers."
ايجابيات: "Clean aircraft Legroom Polite service"
سلبيات: "Delayed No onboard entertainment"
ايجابيات: "Very bad"
سلبيات: "All the team"
ايجابيات: "Timing and cleanliness"
ايجابيات: "On time departures and on time arrivals, full meal service and drinks"
ايجابيات: "The flight was ok, in time."
سلبيات: "I wasn't expecting such a rude crew, Greek people were incredibly nice everywhere and this was the first time in a flight that I felt so disrespected. From check in being the only one questioned about visa and documents (we don't need visa) to being mistreated during flight. Really disappointed."
ايجابيات: "Checkin and boarding was fast. Short flight; only one and a half hours."
سلبيات: "Food was minimal."
ايجابيات: "I am from Chile and I really appreciated the tasty red wine offered with dinner."
سلبيات: "Everything was ok. Staff are nice"
ايجابيات: "Food was excellent. Never had better!"
سلبيات: "Every flight was 20 to 30 minutes late leaving the gate. This was true on all."
ايجابيات: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
ايجابيات: "We had a technical problem after take off and our flight needed to return to Athens airport. The Captain assured all the pax this was not a safety related issue, and a fresh plane would be ready for us when we landed in Athens. After landing in Athens at a remote gate, we were bussed to the terminal, waited for no more than 10 minutes to another aircraft to make our journey to Paris. As we got on the bus to go to the new aircraft we were handed a letter with apologies for the disruption. In this letter we were offered a free flight anywhere within the Aegean Airlines network, valid for 12 months. I thought this was great customer recovery. The same technical and cabin crew took our new plane to Paris and we managed to make up a reasonable amount of time delay. This was an unforeseen situation handled very well. Well done Aegean."
سلبيات: "excessive cisa checks for my wife who is not an EU citizen"
سلبيات: "No entertainment"
ايجابيات: "Leaving and arriving on time, snacks not bad."
سلبيات: "I was charged 68 Bulgarian levas on our way back to Beirut . I had the same language from Beirut to Sofia and didn't pay any penny They asked from me 40 EUROS but the lady accepted 68 Levas. I wonder if the money went to the pocket of the employee."
ايجابيات: "Good food and beverage service on a short duration flight."
سلبيات: "Boarding was a little cumbersome, having some reading materials would help."
ايجابيات: "Flight attendants were really nice, seats on a plane were comfortable and the views from the plane were amazing"
سلبيات: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
ايجابيات: "Great service ,very fast"
ايجابيات: "Checking was managed efficiently and courtrously"
سلبيات: "Everything went smoothly"
ايجابيات: "loved the airline! would fly with them again."
I liked the service of the crew and the chk in staff. Crew should insist on putting the mask for the passengers.
The crew was excellent good service very clean good food good entertainment unit
They didn’t allow me to fly
ايجابيات: "The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out."
سلبيات: "Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with."
ايجابيات: "Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available"
سلبيات: "As above"
ايجابيات: "Cabin service was excellent and the NY as well as Abu Dhabi lounge were very impressive."
سلبيات: "NY ground operations were pathetic. We were delayed 1 hour due to transfer baggage loading and people not taking their seats rather clogging the aisles... Sydney connection folk le were panicking but flight crew made up 30 minutes"
سلبيات: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."
سلبيات: "Everything was good about the flight"
ايجابيات: "services are good. flight is on time."
سلبيات: "Movies don't work properly."
سلبيات: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"
ايجابيات: "I liked my seat and the food"
سلبيات: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"
سلبيات: "الملاحين غير متعاونيين ويهددون The crew so bad"
ايجابيات: "On time, confortable flight. Love the A330 seat arrangement."
سلبيات: "Boarding a bit chaotic at Abu Dhabi airport and there was no electronic display indication at the gate that it was the flight to Beirut."
ايجابيات: "Chauffeur car came on time checking was quick overall flight was excellent"
سلبيات: "The employees in the plane and at the counter they are not helpful"
ايجابيات: "The crew was very good and made overall ambience very friendly"
سلبيات: "The seat alloted to me wasn’t comfortable neither pushing it behind was a struggle left me with pain in my shoulders"
ايجابيات: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."
ايجابيات: "Friendly staff, nice food and had a great time on the flight"
ايجابيات: "Leaving the aircraft."
سلبيات: "As far as I'm concerned, this is the worst airline I've ever flown. We got stuck with $350 in baggage fees, because a clause stating that we were not allowed a check-in bag was buried in the fine print for our ticket purchase. The website was not working prior to our return flight, and if it had worked, we would have been able to get at least a discount on this outrageous fee. But , despite this, (we took a screenshot) the counter staff in Abu Dhabi would not give us the discount. A baggage fee for $350 dollars for one bag? There is word for this. Thievery."
سلبيات: "Crew needs to be more polite to passengers. I witnessed the crew being rude to multiple customers. Also the good needs work. I've traveled Etihad multiple times before and this experience has made me want to not fly them again"
ايجابيات: "Boarding and crew were nice"
ايجابيات: "Staff were very friendly."
سلبيات: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"
سلبيات: "Crew was not as attentive as Emirates Airlines."
ايجابيات: "Hard working crew. Kept the restrooms clean and very polite."
سلبيات: "Food was horrible and stale. Delayed flight due to baggage loading issue."
سلبيات: "I have never been to an airline which will not even give you a can of Diet Coke"
ايجابيات: "In time"
سلبيات: "Crew not helpful . Same with food not enough ):"
ايجابيات: "The entertainment options are much appreciated. The crew was cheery and helpful. The meals were tasty."
سلبيات: "It's a really, really tight fit in Economy. Super hard on the knees and I'm a short person. It was even hard for my 7 year old to get into semi comfortable position to sleep. On the way over from Chicago to Abu Dhabi, the crew walked by with offers of water regularly and even snacks...we really missed this courtesy on the way back from Abu Dhabi to Chicago. Water was only offered during meals and it was hard to flag down an attendant for water."
ايجابيات: "I like the Dreamliner , professional crew , on time boarding , takeoff and landing , respect to holy Ramadan regarding the way meals were distributed"
سلبيات: "Nothing honestly."
ايجابيات: "Immigration at Dubai saved some time."
سلبيات: "Food was not good."
سلبيات: "Food wasn't great. Business class seats didn't stretch."
سلبيات: "People sitting in wrong seats and queue jumping"
ايجابيات: "abu dubai airport transit area"
سلبيات: "nothing bad that i could found"
ايجابيات: "Boarding elayed by almost an hour. Not a nice experience for anyone"
سلبيات: "overall flight experience was good"
ايجابيات: "Staff was accommodating and friendly."
سلبيات: "Aircraft condition, smelly."
ايجابيات: "The service was great."
سلبيات: "The food was not up to the standard"
ايجابيات: "I've flown more than 9 different airways on international flights; Etihad has probably the best economy seats and in flight entertainment with large movie collection."
سلبيات: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."
ايجابيات: "Lots of legroom!"
سلبيات: "It took a very long time (more than one hour) for my baggage to come in spite of the fact that I travelled Business Class. And that has been an on-going issue with Etihad."
ايجابيات: "Seats were comfy, crew was helpful, in flight entertainment was very good. Overall quite good.. Would definitely fly Etihad again."
سلبيات: "Only problem they didn't have proper veg food on the mum-abu Dhabi route. But that wasn't an issue on Abu Dhabi - NY route."
سلبيات: "They were out of vegetarian sandwiches and don't substitute it with anything else. They should be extra careful with vegetarian options. Meal quality can improve a bit in general."
سلبيات: "We stayed in the bus for 40 minutes before going for our flight, our luggagesite didn't come, they suppose to send our luggagesite to the hotel they didn't and are making us to go to the airport to pick them up,overall I had a very bad experience with Etihad airline."
سلبيات: "Most uncomfortable seats that seemed to bite into my thighs. I am glad it was a short enough flight."
ايجابيات: "nothing much"
سلبيات: "The crew especially in business class were rude to others. We had an infant and the crew had no milk. the food options for baby was bad."
They lost my wife’s luggage ><
All in all it was a good experience, not the best but I managed, book your seat before hand because you will get a bad seat, i got a middle exit seat and it was bad a huge price to pay to get some leg space lol, didnt have a place to store my stuff and the table sucked and the screen placement sucked i'd give the flight 5/10 because of my seat which i guess is kinda my own fault lol anyway the crew were really good and the food was amazing
ايجابيات: "Nothing it was a terrible Flight"
سلبيات: "Nothing good"
ايجابيات: "Smooth takeoff and landing. I fly frequently with RJ, i had a way better experience with them before"
سلبيات: "Food was tasteless. one of the crews seemed angry and pissed at everyone for some reason. My chair didnt decline back"
سلبيات: "Rude staffs at the check in"
ايجابيات: "Boarding process was very fast and crew were highly helpful"
سلبيات: "No entertainment in the flight No screen !!!!"
سلبيات: "The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again"
ايجابيات: "Food was wonderful. Seats in Crown class were very comfortable. Crew was excellent."
ايجابيات: "Shashakani ishi nakrd awa la hamwy xraptr bw"
سلبيات: "Shashakani bardam man ishi nakrd flim yan goraniak gwe bgrin"
ايجابيات: "Crew was great. Seat was comfortable."
سلبيات: "Drinks and food"
ايجابيات: "Not much really"
سلبيات: "Delayed departure; departure fate kept changing; long time waiting on the bus"
ايجابيات: "Friendly pilot and crew"
سلبيات: "Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way."
ايجابيات: "Boarding was as enjoyable as possible."
سلبيات: "Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals)."
ايجابيات: "The flight crew and cockpit crew were amazing and they did their job professional and kindly way."
سلبيات: "Every thing was great."
ايجابيات: "Friendlty crew"
سلبيات: "Everything else"
ايجابيات: "Flight attendant Hazeem was great."
سلبيات: "The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office."
ايجابيات: "This is the first trip on the Egyptian airline and the last trip and the reason delay."
ايجابيات: "Crew was super friendly and seat was comfortabke"
سلبيات: "We need to be reimbursed for our flights that THEY canceled."
سلبيات: "My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that"
سلبيات: "Terrible food.. must need improvement"
سلبيات: "Really poor food, service was dull af best and plane is quite antiquated. They need to overhaul and modernize every aspect of their operation to properly represent Jordanian hospitality and Middle East standards for aviation."
سلبيات: "my seat was broken"
ايجابيات: "The flight was one time for departure and arrival"
ايجابيات: "No significant problems, left on time and was uneventful!"
سلبيات: "Bag did t arrive no one to talk to horrible service no home delivery I have to keep going back to airport and talk to stupid young guys who talk too much and do nothing"
ايجابيات: "On time"
سلبيات: "No entertainment"
ايجابيات: "Quick, simple flight arriving 7 minutes early."
سلبيات: "About 12-15 minutes late boarding with no explanation or announcement. Food & entertainment should NOT be rated on such a short flight."
سلبيات: "Bad service bad attitude"
ايجابيات: "Time keeping And evry things"
سلبيات: "No internet on the plane"
ايجابيات: "I kept calling the airline and no one answered to change the dates because of a passport emergency and ended up missing the flight"
سلبيات: "No one answers in case of emergenciess"
سلبيات: "Every terminal seemed normal except for the one that has flight to NY. Although we already went through This terminal we were baggage check/metal detectors, then everyone questioned about why we traveled, bag was hand checked, and we got two body pat downs one after another. Felt really unnecessary. Worst part this terminal is in a glass box so if you leave to use the restroom or get coffee, you gotta go through the process again. A real headache. Movie selection on flight is limited and the seating needs more leg room. I think this airline has the least amount of leg room."
سلبيات: "First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable"
سلبيات: "Food, seat and entertainment are awful"
ايجابيات: "Non stop service."
سلبيات: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."
ايجابيات: "It’s a 25 minute flight. It’s all good. :)"
ايجابيات: "On time, confort and food."
سلبيات: "From the Airport main entrance no signing to guide to business check in."
ايجابيات: "The kosher meals could use a serious upgrade and the employees on board could be a bit more accommodated when it comes to food and drinks."
ايجابيات: "Staff very friendly"
سلبيات: "Poor food no coffee or tea for breakfast"
ايجابيات: "Good service, comfortable aircraft and very good info entertainment"
سلبيات: "Waiting to take off from Heathrow airport."
ايجابيات: "For the first time I was not woken up for dinner"
سلبيات: "The aircraft is really old..."
سلبيات: "Overall, food, appearance, cleanness of the flight and the toilet, no entertainment, comfort, size of the cabin and the seats, communication from the cabin crew and delay without apologizing or telling us the passengers what was the issue, it was one of the poorest flight I have ever used."
ايجابيات: "Space in the airplane Great service Multimedia system"
ايجابيات: "I like that we were able to board quickly."
سلبيات: "I didn't enjoy the way the flight attendants were treating there guest."
ايجابيات: "Very New Airplane, very pleasant flight attendants , the food is great and we departure on time. Therefore, I have a amazing flight. Thank you Royal Jordanian"
سلبيات: "Everything was owesome"
ايجابيات: "You get out to change flight and you go back to the same plane"
سلبيات: "No English subtitles on TV or movies"
سلبيات: "The flight to Muscat was great — the flight from Muscat to Bangalore sucked!"
ايجابيات: "They booked for us a hotel in airport due the delay"
سلبيات: "My flight from Bangkok was delayed so my connecting flight was cancelled and they transferred my flight to next day at 13:00"
ايجابيات: "Nice flight and Comfortable"
ايجابيات: "That it was a direct flight"
سلبيات: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
ايجابيات: "Crew good and friendly"
سلبيات: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"
ايجابيات: "Service with a smile and a more humane approach would be good"
سلبيات: "Same hygiene and quality standards across flight on all sectors"
سلبيات: "The entertainment system was horrible."
سلبيات: "Business class should hv full flat beds"
ايجابيات: "The entertainment kept the kids happy"
سلبيات: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"
ايجابيات: "Price was really good"
سلبيات: "Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port"
ايجابيات: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
سلبيات: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."
ايجابيات: "Got 3 seats so I could sleep"
سلبيات: "everything ok"
ايجابيات: "Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up."
سلبيات: "The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates."
ايجابيات: "Loved all of it. Zero complaints"
سلبيات: "No comment"
ايجابيات: "Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora"
سلبيات: "Boarding was not comfortable, felt like you being pushed like animals"
ايجابيات: "Not much"
سلبيات: "Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray"
سلبيات: "Space of between the seat roll is quite small."
سلبيات: "Poor service Not adhering to time Very bad air conditioning"
ايجابيات: "It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful."
سلبيات: "My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good."
سلبيات: "Immigration at MCT - too many flights at the same time."
سلبيات: "Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process. Numerous broken tv screens on the aircraft preventing passengers from watching tv. Losing our baggage for over 2 days. Creaking tv screens prevent passengers from sleeping. Leaking emergency exits that cover passengers in condensation."
ايجابيات: "On time, Comfortable seats Good food"
سلبيات: "Rather cold in the cabin"
ايجابيات: "Decent entertainment system and choices."
سلبيات: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Never thought I would be as happy to get back to Manila!"
ايجابيات: "Nice service"
سلبيات: "Poor amenity kit and not as good as the usual oman Air lie flat seat"
ايجابيات: "The crew were friendly and helpful."
سلبيات: "No entertainment and the food was a joke ! The trip wS expensive at 770$ !"
ايجابيات: "Excelleng servive"
سلبيات: "The seat wasn’t comfortable"
ايجابيات: "Service was sufficient."
سلبيات: "We were told our luggage will be on the ramp but we had to wait at the luggage carousel. Our landing was very rough and alarming."
سلبيات: "Very delayed. Would not put us on a direct flight."
ايجابيات: "Service was outstanding"
سلبيات: "The headphones didn't work"
ايجابيات: "Straight to my destination"
سلبيات: "The worst food you could ever have in a expensive flight. Just pretzels and water. And the plane is really old & the chairs are really stiff that hearts the back"
ايجابيات: "The aircrafts are good and comfortable, food is acceptable and air crew is curtious"
سلبيات: "The tickets issued to us specified that we were allowed 2 pieces of checked luggage each piece max of 23 Kg. The check in staff refused to accept the baggage allowance as was shown in the ticket . They insisted that the agent issued the ticket wrongly and they will only allow 2 pieces weighing total 30 kg. It was embarrassing as we had brought luggage as per tickets issued. IF THE AGENT APPOINTED BY OMAN AIR HAD ISSUED A WRONG TICKET, IT IS THE PRINCIPAL WHO IS RESPONSIBLE WHICH IN THIS CASE IS OMAN AIR. IT WAS A BAD EXPERIENCE AND OMAN AIR HAS TO COMPENSATE. The entertainment screens did not work for quite some time."
ايجابيات: "Nice Service. On ground is ok. At least people are not rude. In flight is also ok. Nothing special. That's ok for me as long as they are not rude or obnoxious."
سلبيات: "Entertainment options are limited. This is such a short flight I normally watch series. Their selection is not the best. Boarding in Muscat Airport is always a mess."
ايجابيات: "The crew was good. snack was ok."
سلبيات: "The cramped seats, no width or legroom and I'm not that tall. I think they're the most uncomfortable seats I've flown in. for a short flight they're ok, but I wouldn'tt book a long haul flight with them."
سلبيات: "Everything, the plane, service, attitude"
ايجابيات: "Food good, film selection enjoyable, staff very pleasant - great value for money. We went half-way around the world at 10,000m!!"
سلبيات: "Just the regular plane things - nothing specially"
سلبيات: "What airline in 2017 requires you to present your credit card if booked using CC at time of bording, then takes 20 minutes to verify this? Oman air does. In addition, they called me to tell me my flight time changed and so decided to push the flight back one day, so they rebooked me. Then at airport was told i missed my flight...completely maddening and had to throw a fit before they finally booked us on the flight we were told by phone we had yet didnt seem to register in their systems."
ايجابيات: "Prompt; good leg room; decent food on each leg of the flight"
سلبيات: "No complaints"
ايجابيات: "Prompt; good leg room; decent food on each leg of the flight"
سلبيات: "No complaints"
ايجابيات: "Crew was friendşy"
ايجابيات: "-Muscat airport must have aero-bridge -the crew is apologetic to serve alcoholic beverages-sneaked in wine bottle 15 minutes before descent/touchdown; emirates etihad have no qualms openly and freely serving alcohol in international flights. -leg space is cramped. -did not announce baggage belt -did not inform ambient temperature and other weather details"
ايجابيات: "It's very cheap"
سلبيات: "I recommend to buy taket from kayak"
ايجابيات: "The flight attendants and crew were amazing! The airline was top notch!"
سلبيات: "When I finally got thru customs I picked up my bag and it was all wet. Something that smelt like vinegar was spilt on it. Also when my friend who I was traveling with picked up her luggage the plastic was ripped off. That must be some rough handling they have because this was a hard plastic suitcase.. They need to treat the cargo a little less rough."
ايجابيات: "Most comfortable seats on the sector Lahore to Muscat, flat beds. Lounge arrangement at Muscat airport was very comfortable given that I had a long layover. Food served was mostly good and the attending crew were quite courteous!"
سلبيات: "No new movies on the entertainment system with limited choice."
سلبيات: "Counter lady behavior"