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ايجابيات: My flight was cancelled.
سلبيات: SAS must refund my money, but it didn't.
ايجابيات: I was upgraded to business class for no extra charge.
سلبيات: Food wasn’t great
ايجابيات: the crew was great and noticed that I had been in the bathroom when the service cart started. They made sure I was contacted and taken care of.
سلبيات: I think a small snack would have been helpful. Even on a short flight we have all been through security, customs etc - a small snack seems appropriate when people are being asked to be there 3 hours early.
سلبيات: The actual flight was fine. The delay, communication and 5.5 hour delay was not.
سلبيات: Food options
ايجابيات: The seating was comfortable
سلبيات: the plane was delayed by over an hour. Better planning was needed
ايجابيات: The seat was comfortable
ايجابيات: was given an upgrade which was very much appreciated. staff was very friendly and helpful
سلبيات: couldn't have been, it was excellent
ايجابيات: Comfortable and spacious seat.
سلبيات: Significant delays.
سلبيات: No drinks served, delayed by 2 hours
ايجابيات: The crew was kind and informative :)
سلبيات: The only bummer was that our flight was delayed but that’s really no one’s fault. It was great.
ايجابيات: Crew were friendly.
سلبيات: I could not be more unsatisfied - organizational incompetence from start to finish. Trip took us 38 hours to complete. Turkish Airlines and Air Canada could care less.
سلبيات: The boarding in Boston was chaotic and crowded.
سلبيات: Flight was delayed significantly causing me to miss my connection. Air Canada rebooked me the next day but did not even provide a hotel in Toronto, blaming weather when it was clearly not weather related.
ايجابيات: The flight attendants were very nice and sweet
سلبيات: To make sure the cups aren't cracked. Mine was and I spilled orange juice all over myself
سلبيات: Boarding is very slow and the agents were lost because of delays
ايجابيات: easy flight no complications
سلبيات: controlling luggage inside the cabin seems to be a problem. I watched a first class/business class older man have to take his to back of the plane because someone in economy placed their items in his above compartment. And the flight attendant just watched! Not cool!!
ايجابيات: On time to LGA. When does that happen! Got an upgrade. New terminal B at LGA.
ايجابيات: Comfortable aircraft, efficient boarding
ايجابيات: Crew tried to makeup delayed time with faster boarding.
سلبيات: Flight was delayed.
سلبيات: US Customs make me loose my flight