ايجابيات: "Incredibly good flight with excellent crew and good food."
سلبيات: "I just wish they used newer planes on this route but everything else was perfect!"
ايجابيات: "Amazing crew. Great food"
ايجابيات: "Good crew. Clean"
سلبيات: "A little late"
ايجابيات: "Crew was very helpful & friendly. Cabin was well pressurized."
ايجابيات: "Flight cancelled on whim of pilot due to a single faulty toilet."
سلبيات: "I could not use my ticket I was trying to extension date but customer services terrible"
سلبيات: "Food was below expectation No TV or entertainment"
ايجابيات: "Overall trip was really good."
سلبيات: "Management of time excellent. Plane went on time. Staff on checking in or in the plane were polite, pleasant, professional and available. Timing of delivery of luggage also was fast."
ايجابيات: "Good food, comfortable seat, good timing."
سلبيات: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."
سلبيات: "My luggage arrived wet unprotected fron rain"
ايجابيات: "Generally efficient and comfortable."
سلبيات: "Leg room seemed a bit tight and the food didn't seem fresh."
ايجابيات: "Every thing"
سلبيات: "late departed ,no food,"
سلبيات: "Passport control"
ايجابيات: "The food is imazing"
سلبيات: "40mins rotar"
ايجابيات: "Gold thing is that the flights are always on time."
سلبيات: "My charger got confiscated in Istanbul, too bad. I should have been told about this."
ايجابيات: "On time"
ايجابيات: "it's mostly good"
سلبيات: "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"
سلبيات: "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"
ايجابيات: "It was on time."
سلبيات: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
ايجابيات: "The entertainment choice and availability of USB port for charging was excellent."
سلبيات: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
ايجابيات: "The crew was nice They handled the delay well so we didn't missed our connection afterall"
سلبيات: "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."
ايجابيات: "the plain is good and there is a big space for the legs. the crew is helpfull"
سلبيات: "1. There was a delay on the flight from Barcelona to SAW (Turkey) of 2.5 hours. Turkish Airline didn't update us at any time what and why is the delay problem . Due to this, we missed the connetcion flight to Tel Aviv.They took us to another air port(Attaturk) in Istanbul (1.5 hour driving) . They gave us only food vaucher and no compensation for the overall delay(7 hours!!!) 2.Icoud not order a Cosher foo at all TK flights web sitr. WHY ??? 3.the Entertainment is very poor. only one movie and no subtitlse .Music is wired."
سلبيات: "Terrible connections. Long delays. Truly awful"
ايجابيات: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
سلبيات: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
ايجابيات: "Nice new plane"
ايجابيات: "the service"
سلبيات: "the entertainment"
ايجابيات: "I like the overall trip!!"
سلبيات: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
سلبيات: "They lost my luggage"
ايجابيات: "Boarding employees were so polit The flight was on time"
سلبيات: "Entertainment were poor"
سلبيات: "The flight was delayed for over an hour"
سلبيات: "I missing my bag 10 days and no any details"
سلبيات: "There is always some kind of delay. And danger of bags not arriving on time"
سلبيات: "The pilot aborted the landing at the last minute and flew to Another airport where we sat on the runway for an hour with no information. After an hour they said it was up to us if we wanted to stay at the airport or continue on to our original destination, with no information where our connecting flights would be. After continuing on to my origina airport, I was forced to buy a visa out of pocket and spend 6 hour waiting for information from the airline. Finally they shuttled me an hour and a half to the previous airport, being very rude the entire time and making me miss the reason I traveled to my destination in the first place."
ايجابيات: "Excellent food and service. Very friendly and professional crew."
سلبيات: "The fact the airline didn't compensate us even though we missed our connection flight"
ايجابيات: "Good timing"
سلبيات: "No entertainment"
سلبيات: "everything was bad"
سلبيات: "Food (unfortunately only one choice left), pasta was very dry"
سلبيات: "It took us 18 long hours to arrive at Germany...and I lost an important meeting..."
ايجابيات: "Price, food was fine,"
سلبيات: "The staff was super aggressive to put all handbags under the seat even with empty compartment bins. Once the big bags are in why should they be so mean of the compartments are still empty?"
ايجابيات: "The food was good and so was the price of the airline ticket."
سلبيات: "Boarding was chaotic. There was no organization as to the line."
سلبيات: "Boarded plane from front of plane back. I paid €18 extra for my seat and I was the last to board. My bag was taken from me because there wasn’t room and it was lost during my layover. Crew members were all scowling and not helpful."
ايجابيات: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
سلبيات: "Boarding to international destinations still done with remote stands even under torrential rain."
ايجابيات: "This leg of the flight we were pleased with after buying another ticket to Athens."
ايجابيات: "Roomy seats and good food"
ايجابيات: "I read about Rhodes island from the inflight magazine and it was interesting. The check in staff was friendly and gave me some tips on booking too."
سلبيات: "Smooth check in and people were orderly. Pleasant experience."
سلبيات: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
ايجابيات: "Efficient way the flight was boarded. Crew was pleasant overall a good flight"
سلبيات: "I would like to suggest in your survey to have NA as a choice because there was no entertainment available on this short flight but I didn’t want to give it no stars as it would affect the overall rating. Thanks"
سلبيات: "We have a delay. Alrhoght we order kosher food- we werent in the list- so there was no food for us. At the end one of the passagers didnt wanted to eat so they gave us his portion. Was cold and the feeling of been forget is bad. Specially when you are traveling with a 2y old. That is hungry abd tired. Very disapointed."
سلبيات: "I’ve flown Aegean 3 times in the last month and there flights have been late all 3 times."
ايجابيات: "Wider than average seats and a nice meal."
سلبيات: "Plane was not near the gate & we had to ride a bus to the plane."
ايجابيات: "Flight Crew is well dressed and put together Food was decent Plane Comfortable"
سلبيات: "I checked a small bag and it was 60 Euro. Too expensive!"
سلبيات: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."
ايجابيات: "Crew very helpful and happy to assist Good communication"
سلبيات: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
سلبيات: "Again the airport. Its not the airlines fault, but to have ONe set of toilets in a whole airport wing is unacceptable."
ايجابيات: "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."
ايجابيات: "Flights were on time."
سلبيات: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"
ايجابيات: "Flight was on time. Crew were good. Flight deck announcements were appreciated."
سلبيات: "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."
ايجابيات: "The service and the team are very good, and the flights was so good too."
سلبيات: "Everything was good"
ايجابيات: "For a short flight we had a good lunch and good customer service. Seats were comfortable with reasonable legroom."
سلبيات: "I wasn't aware I was supposed to pay for my luggage"
ايجابيات: "Had to pay to check my bag in. Even though it was a patronize."
سلبيات: "No entertainment on a 4 hour flight"
ايجابيات: "Leg space. Courtesy of Staff. Timely departure."
ايجابيات: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
سلبيات: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
ايجابيات: "fare & connection time"
سلبيات: "Check in opens 2 hours before the flight"
سلبيات: "Tehran station staff need more trainig and need to be overseen"
ايجابيات: "on such a short trip, you don't expect a snack and service. They did."
سلبيات: "zero complaint here"
سلبيات: "Overall very disorganized."
ايجابيات: "Flight was on time and boarding was reasonable smooth."
سلبيات: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."
سلبيات: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."
ايجابيات: "Left a bit late but made up the time. The on board service was courteous and friendly and perfectly timed for this short flight."
ايجابيات: "Good food and beverage service on a short duration flight."
سلبيات: "Boarding was a little cumbersome, having some reading materials would help."
ايجابيات: "It was fine"
سلبيات: "Staff is rude. We are the paying customer"
ايجابيات: "loved the airline! would fly with them again."
ايجابيات: "Crew were very helpful and courteous"
سلبيات: "connection Athun to Ionnina was late , we lost the connection flghit nobady really helped us They sent us to wait to the flight next day After a lot of talking and shouting !!! they let us fly to Thesaloniki , so we lost a day driving to Ionnina at the return ther was a missunderatandig regarding the availibility at the flight"
ايجابيات: "The flight crew were very friendly and gorgeous!! And short flights!!"
سلبيات: "The boarding process was a little unorganized."
ايجابيات: "The crew were very pleasant mannered, and efficient. They had only 30 minutes and they gave us a cookie, some candy, collected the trash, all very efficiently and kindly."
ايجابيات: "Prompt , on time flight sched"
سلبيات: "Havas customer service reps are not warm. Just doing their job, no.extta mile...can be rude at times"
سلبيات: "We were 30 minutes late, and they took a long time to give us our luggage back and I missed the bus to take to the ferry, so all the lateness ruined my plans."
ايجابيات: "Friendly personnel, helpful, courteous,"
ايجابيات: "I was a nice flight"
سلبيات: "If was more internment would be better"
سلبيات: "2 hrs waiting inside the plane, it could have been handle way better"
ايجابيات: "Boarding process was very smooth. Chairs were comfortable"
سلبيات: "Entertainment options in business class were more limited than those of American carriers. Also, food was just okay."
سلبيات: "The plane was old and so small, it wasn’t comfortable at all"
سلبيات: "Seat comfort"
ايجابيات: "Crew was good."
سلبيات: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."
ايجابيات: "Timing and Food"
سلبيات: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
ايجابيات: "Good crew. New plane."
سلبيات: "Leg space was tiny. Uncomfortable seat."
ايجابيات: "The crew were very friendly"
سلبيات: "The airplane was too old and uncomfortable"
سلبيات: "OUr departing flight was delayed almost 1 1/2 hours, resulting in a missed connection in Cairo -- this is not uncommon. The connecting flight waited 6 minutes, then left us. Arranging an alternative (through Rome & onward by late evening) was done , but no one was at the transfer desk for an hour."
ايجابيات: "The best trip in everything"
ايجابيات: "I got an exit seat and it was comfortable and spacious. The crew was really nice"
سلبيات: "Food choices. Only two options for lunch unless pre-ordered"
ايجابيات: "Lenient on the luggage allowance but human relations need to"
سلبيات: "Menu was completely false. I asked for the lemon pasta with spinach and cheese. I was brought pasta a veg with soy sauce. I pointed out that this was not what the menu stated, and the crew told me, oh, that is the vegetarian option ... so I asked for the halibut instead. It was salmon. The menu said"
سلبيات: "Boarding proceed to improve"
سلبيات: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
ايجابيات: "Good crew"
سلبيات: "Entertainment Luggage claim Food"
سلبيات: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"
ايجابيات: "Good food"
سلبيات: "Flight delayed... Tight seats"
سلبيات: "The delaying of the flight for almost an hour with no obvious reason !! Not respecting other people’s schedules and no compensation whatsoever... very poor management..."
ايجابيات: "Quick check in"
سلبيات: "Chairs legs do not extend enough"
سلبيات: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
ايجابيات: "It got me there"
سلبيات: "No good movies"
ايجابيات: "Food is good. Staff excellent. Trip was smooth"
ايجابيات: "Didn't like anything"
سلبيات: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"
ايجابيات: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
سلبيات: "There is nothing to not like."
سلبيات: "Long waiting time"
ايجابيات: "Good meals, and plenty of beverages."
سلبيات: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"
سلبيات: "Everything is good except the crew. They are trying to provide my family their number for to make friendship !! It is bad behavior from them."
ايجابيات: "I’m sitting at Buisness which I usually do !!!"
سلبيات: "Wish they renew the cabin knoiwngvthat in even in business but it is so old and food is v avarage also the service is v avarage even they don’t offer you before flight any drinks !!!!!"
ايجابيات: "Comfortable flight, good food"
سلبيات: "Delays in boarding, unorganized, some grumpy staff"
ايجابيات: "Nice trip good food"
سلبيات: "Buy it From you by price and checkout by other price more than your price don’t know why are you know that"
ايجابيات: "Overnight accommodations and females seated together."
سلبيات: "Booked too late to get vegan meals."
ايجابيات: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
سلبيات: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
ايجابيات: "Delays and lack of coordination during boarding process in cairo"
ايجابيات: "The food was good."
سلبيات: "Too tight aircraft, noisy and not stable at the sky."
ايجابيات: "Crew was super nice and helpful. Flight schedule was on time."
ايجابيات: "On time and smooth operation."
سلبيات: "Equipment was old and worn but performed as required. Needed more water passed out to drink"
سلبيات: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
سلبيات: "Everything very poor business class"
سلبيات: "The pilot was excellent in take off and landing. He got us through some turbulence in a smooth excellent way"
ايجابيات: "The food is the best I've ever had. Very friendly crew. Entertainment was also great."
سلبيات: "Nothing really; flight was great."
ايجابيات: "excellent service excellent food great value for money"
سلبيات: "would like better entertainment system"
ايجابيات: "The sound and picture resolution of the tv is very poor"
سلبيات: ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
ايجابيات: "On time, early"
ايجابيات: "food and service"
ايجابيات: "On time"
سلبيات: "Boarding, crew, food"
سلبيات: "Clean the rest room and fix the lavatory"
ايجابيات: "Excellent crew. Comfortable seat."
سلبيات: "No entertainment system but who cares on a 1 hour flight."
ايجابيات: "The crew is all right helpful."
سلبيات: "The flight time keep on changing:("
ايجابيات: "Crew very friendly as you would expect from PAL. The food was surprisingly good considering it's airplane food. No vegetarian option though."
سلبيات: "I couldn't manage my flight online before checkin, although that appears to be changing so you may not have that issue. Other problems weren't their fault: We sat on the tarmac over an hour before takeoff. The Manila airport is tough to navigate."
ايجابيات: "The food was good"
سلبيات: "It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated."
ايجابيات: "Good staff and inflight crew service/attitude."
سلبيات: "Poor IFE and snacks"
سلبيات: "Food was alright but could have been better."
ايجابيات: "plane and crew"
سلبيات: "mla airport is at its worse"
ايجابيات: "Crew is nice"
سلبيات: "Older plane and seating. Boarding not great in SG. Food marginal."
ايجابيات: "Birding was great. Punctual flight."
سلبيات: "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
ايجابيات: "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
سلبيات: "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"
ايجابيات: "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
سلبيات: "Slightly limited entertainment . Mabuhay lounge at Manila's average."
ايجابيات: "Food was mostly very nice."
سلبيات: "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
ايجابيات: "There was some form of entertainment that they provided in the form of iPads so I didn't feel bored on the flight as I have trouble sleeping on flights. Because Dubai has an issue with transferring my bags, the airline did find and place my bag on the next flight"
سلبيات: "Some of the programs had audio only and no videos. The food on the flight was subpar at best, the breakfast meal had scrambled eggs that had no form at all. THEY WERE RUNNY EGGS AND HAD THE CONSISTENCY OF BABY FOOD. Dubai has a habit of not transferring my checked bag to my continuing flight. And Dubai placed me on the wrong bus upon arrival so I couldn't get my bag to transfer my bag"
ايجابيات: "The crew were pleasant."
سلبيات: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."
ايجابيات: "Cheap biz flight from ruh to mnl, non stop service"
سلبيات: "If ur in economy and westerner, seats are tiny. I went biz class and seats are old, food just ok, stewardesses just ok. Movies are Vina iPad mini and the headphones are the old foam style and you can’t hear the movie well. If u want to be pampered with champagne, great food, etc., go elsewhere. If u just want to get from point a to point b, this is the airline for you"
سلبيات: "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
ايجابيات: "Though we are 50 mins late in departure we were given announcement early"
سلبيات: "The food we had ( fish and rice) for the flight was enough in quntity but lack a good taste."
سلبيات: "Flight crews working at transfer desks were extremely unorganized and brought us to our terminal at the very last minute when the flight was calling for all passengers to board. Food was terrible. Ended up losing my baggage because they didn’t have enough time to put all the bags onto the flight and so I had to wait an extra two hours at the airport"
سلبيات: "My checkin luggage with my powerbank and my nintendo switch left controller was confiscated. I only find out when I arrived home and I was very disappointed."
ايجابيات: "Great on-board service. Also, the food was very good for such a short flight."
سلبيات: "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
ايجابيات: "The staff were courteous is very helpful ,the food was okay. In flight comforts were provided such as blacked , eye mask etc. iPads were provided as there was no built in tvs on the plane which provided a good inlight entertainment system. Overall this was a good experience as value for money as the price was cheaper than many other direct long haul flights"
سلبيات: "The plane it’s self was quite old and tired - with no TVs however iPads were provided which was not a huge difference. There was not a good selection of beverages on this flight -most had ran out prior."
ايجابيات: "The great service and hospitality of the flight crew. Was upgraded to business class, thanks PAL."
سلبيات: "In flight entertainment is through an iPad device which is not fully charged."
سلبيات: "Flight was delayed"
ايجابيات: "nothing to really like. the crew and staff were very friendly"
سلبيات: "kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw"
ايجابيات: "Crews with good service but just notice they treat us different by giving drinks etc my seat mates she gave a full can of drinks and yet mine was like a sample cup. Comfort is not good really especially for long hrs of flight. But it’s expected for economy class. Also my baggage took so long. I would still fly with PAL it’s non stop and the feel of Filipinos are nice to experience"
سلبيات: "The food it’s was terrible sorry. I was expecting a good food from our Homeland and yet they were serving some foreign menu I flew with PAL because I was expecting to have a good meal for a long trip and the crew was giving me a small amount of drinks while my seat mates was having a full can I knownits a small thing I just need to understand why?"
سلبيات: "Delayed flight and suddenly PAL require each one of us to check in our carry baggage."
ايجابيات: "Clean and new airplane. Good screen Nice staff good space between the seats"
سلبيات: "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
ايجابيات: "Was able to use the wifi to access the internet for free for 30 minutes of the flight. Can pay $20 to have it through the entire flight but limited to on 150 MBs. Transfer at MNL for domestic flight was flawless."
سلبيات: "Seat cushion was very hard. No movies were available on the individual screens. I could not get the myPAL app to work with the wifi and use the entertainment options on it. This was on RP-C7775."
ايجابيات: "I've always enjoyed the service I receive on Asian carriers. Last night was the first time I have experienced PAL. I had read some not so good reviews so I was skeptical and canceled my first booking. After looking at other options, I discovered PAL's direct flight from Los Angeles to Manila was the best option so I took a chance. From the moment I check in at the ticket counter in Los Angeles until we landed in Manila, I received exceptional service, tasty food and a clean environment. I have flown several Asian air carriers and have had great experiences on them all. PAL delivered the same experience I have come to love when traveling to Asia. I will definitely fly them again."
سلبيات: "The only thing I didn't like was not having discovered PAL before"
سلبيات: "4 flights on Philippines Airlines, all 4 flights 3 plus hours late. There was not even a pretense of trying to be on time. Worst flying experience of my life, and I have been everywhere. PAL is their Acronym and the running joke is it stands for "Plane Always Late""
ايجابيات: "Good service on the flight. Flights were on time."
سلبيات: "Manila airport is not well maintained - poor bathroom condition in the international terminal."
ايجابيات: "The overall price of the airline tickets."
سلبيات: "We flew Philippine Airlines 4x in 9 days; 3 of the flights were delayed by two or more hours. Ridiculous!"
ايجابيات: "Crew service"
سلبيات: "No announcement for boarding and flight delayed."
سلبيات: "Cancelled flight and they said they couldn't get another flight. We then had to re-buy tickets on another airline. They never said a thing about a refund"
ايجابيات: "got lucky and no one sat next to me. Boarding was fast"
سلبيات: "No Entertainment module, have to pay for Wifi"
سلبيات: "My outbound flight (Manila to Taipei) was rescheduled so I had to make alternative plans. On the day itself, we were told that the flight was cancelled with very little warning. I wasted a total of 8 hours waiting to be put on another flight. They transferred us to the cheaper Cebu Pacific flight that left 5 hours later (at 10 pm!) than the PAL flight. Most horrible flying experience I've ever had in my entire life and I've been flying internationally for almost 20 years. Their customer service is terrible, not transparent and not helpful. They took longer than necessary to rebook people to other flights. Completely horrible. I have another flight booked with PAL that I can no longer cancel, but after that one, never flying them again!"
ايجابيات: "Very interesting experience at Manila airport. Their transfer system needs refining and modernising. It was a very difficult and harf to understand process"
ايجابيات: "i would like to suggest that if there be any chance that vegetarian meals for vegetarians can also be served during international flights. Thank you so much! So far so goog! Keep up!"
ايجابيات: "That the plane took off on time and landed ahead of schedule - not like the trip down to Sydney"
سلبيات: "The entertainment system is non existent and is something that needs to be addressed. The food was a bit better than what was served on the trip down to Sydney but also needs to improve."
سلبيات: "The staff were unprofessional. They seldom smile and it's as if they are still in apprenticeship. Also, I hate it when they don't serve meals when the seatbelt sign is on. I understand in the case of hot beverages"
ايجابيات: "The flight attendants were pleasant"
سلبيات: "The food was horrible and not really a choice. The children's meals should be more simple like fruit and chicken and fish without sauces"
ايجابيات: "Seats were quite good"
سلبيات: "Appalling service, not once did they attend to requests. No entertainment"
I liked the service of the crew and the chk in staff. Crew should insist on putting the mask for the passengers.
Crew was very good , but still Etihad price for extra bags vey expensive.
They didn’t allow me to fly
سلبيات: "No entertainment system was working"
ايجابيات: "Flight price and time"
سلبيات: "There was no choice for dinner. It was only a fait accompli that eating from one category remained. When I refused, they did not respond to my request to replace the food. I refused to eat it. The host did not agree to replace the food,"
سلبيات: "There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane."
سلبيات: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
ايجابيات: "Breakfast was slightly better than dinner choice"
سلبيات: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"
سلبيات: "Check in counter was overcrowded and slow moving"
ايجابيات: "I was impressed they gave us a full meal for only a 3.5 hr fought"
سلبيات: "Crew was a little rude"
ايجابيات: "Transiet time"
ايجابيات: "Handled disruptive customers well"
سلبيات: "Boarding and departure were late, food was terrible"
سلبيات: "الملاحين غير متعاونيين ويهددون The crew so bad"
ايجابيات: "The new A380 was great"
سلبيات: "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"
ايجابيات: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."
ايجابيات: "Passengers were not clean and sweating"
ايجابيات: "Overall its very k"
سلبيات: "Flight EY 653 screen touch sensitivity wad very bad"
سلبيات: "Service was a bit average. Attendants bumping into you... no apologies"
ايجابيات: "Not much. Free shower at the airport was welcome."
سلبيات: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."
سلبيات: "Small seats-space limited."
ايجابيات: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
سلبيات: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."
سلبيات: "5 hours flight took 8 hours"
ايجابيات: "Crew were awesome, food was amazing"
ايجابيات: "All were very friendly: at the airport and in the plane. Good food. We were well informed and in time!!!"
ايجابيات: "Nothing!! Bad food Bad seats Ride flight attendant Bad service!"
سلبيات: "Everything Flight attendant was very rude did not serve with any courtesy She took away my food plate while I was still eating!! without even asking g me if she could take it away. Did not serve me the full course of the meal ! This is the service they provided me in Business Class! Please teach your flight attendants proper etiquette towards its passengers the paying customers! I am very unhappy with the overall service!!"
سلبيات: "Their food quality is so poor and seats are very uncomfortable i will never fly with eithad"
سلبيات: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
ايجابيات: "Everything was perfect...seats crew food accuracy"
ايجابيات: "In time"
سلبيات: "Crew not helpful . Same with food not enough ):"
ايجابيات: "The food and the entertainment."
سلبيات: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."
سلبيات: "The food was horrible"
سلبيات: "People sitting in wrong seats and queue jumping"
ايجابيات: "I have been upgraded to business class which was something cool, doesn't happen a lot. The check in was really fast , and the man giving the boarding passes was really, nice"
سلبيات: "The crew in the business class, were NOT up to the standards. Whenever I ask about something, they say ... I will come back, Yes they come, but after a while. When serving the food, they gave me the main course, without bringing the salad or appetizer, they didn't ask to bring or not, and I thought that it goes without mentioning to bring them. After finishing the main course, she asked if I finished, so I said yes, she took the whole tray, without asking or bringing the desert, which is again strange. before landing , I wanted to take a medicine, so asked for water, but they said to me we started to descent, and they didn't bring me water except after saying I needed this for taking medicine"
ايجابيات: "Liked the staff in the hotel and the official who accompanied me thru Abu Dhabi airport."
سلبيات: "Had to stay few hours in nearby airport hotel which was not up to the standard I hoped. The connection to other airlines ( for my new boarding pass) was very confusing. I had to get out of LAX to go to AA terminal for my connecting flight to SFO. Then again I had to take an airline transport bus to go to my desired gate."
ايجابيات: "Very professional crew and comfortable flight in the A380."
سلبيات: "There were no seating arrangements at the Gate 61 at Abu Dhabi Airport for the passengers. The pax had to sit on the floor or staircases till it was time for the flight."
ايجابيات: "Service Seats Flight attendants"
ايجابيات: "abu dubai airport transit area"
سلبيات: "nothing bad that i could found"
ايجابيات: "On time / shedule ahead departure or arrival."
سلبيات: "Seating arrangement."
ايجابيات: "Travel bag (with toothpaste, socks, etc) was given."
سلبيات: "2. Food choices from Abu Dhabi to Bangkok was Szechwan (spicy chicken), Indian (fish), or vegetarian pasta; no international or Thai food. 2. Entertainment was stopped 30 minutes before arrival."
ايجابيات: "It was a good experience with Etihad airlines, comfortable and ambience."
سلبيات: "Food provided is not at all good. Very very poor."
ايجابيات: "Food could be better"
سلبيات: "Didn't like the food"
ايجابيات: "The service was great."
سلبيات: "The food was not up to the standard"
سلبيات: "Our flight was more than an hour late causing my father and I to miss our connecting flight. They had tickets ready for us when we got off our first flight. With very little explanation we now had to wait 5 hours for the next flight which ruined all our plans for our arrival destination. On the next flight my father and I were no longer sitting together and the plane ran out of food. I was disappointed."
سلبيات: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
ايجابيات: "I did receive my bag, even I reserve business class."
سلبيات: "I did receive my bag, even I reserve business class."
ايجابيات: "I've flown more than 9 different airways on international flights; Etihad has probably the best economy seats and in flight entertainment with large movie collection."
سلبيات: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."