ايجابيات: "No more Saudia. Worst customer service ever."
سلبيات: "Make entertainment , serve nice food. Seat not comfortable at all."
ايجابيات: "Flight was pretty empty so I had a whole row to myself which was incredibly comfortable"
سلبيات: "Departure on time"
ايجابيات: "Nice and smooth"
سلبيات: "Delay, 2 times"
ايجابيات: "On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing."
سلبيات: "Checked in Luggage come out 30 minutes late."
سلبيات: "Flight was scheduled to depart at 2200 actually took off 2310"
ايجابيات: "Some of the flight attendants are nice"
سلبيات: "No Wi-fi as promised to complete my work. Food was ok"
ايجابيات: "Steward was helpfull"
سلبيات: "No thing"
سلبيات: "Delay for more then 5 hours!"
ايجابيات: "Very bad travell"
سلبيات: "Delayed boarding and departure both outbound and inbound"
ايجابيات: "You left on time. You arrived on time. My luggage got to the other side. Nothing was lost."
سلبيات: "Your entertainment system needs to more interactive and controlled in each seat."
ايجابيات: "The free miles"
سلبيات: "Boarding crew was not helpful & food was bad"
سلبيات: "Delay after delay. Broken entertainment system"
ايجابيات: "Everything was so good"
سلبيات: "Security check at entrance leading to delay over 2 hrs"
سلبيات: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
ايجابيات: "The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent."
سلبيات: "The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer."
سلبيات: "Crew was grouchy. The food was over cooked."
ايجابيات: "The trip is pretty good but the movies need to be increased and the food needs variety."
ايجابيات: "The seats were comfortable as they were in Boeing 787 Dreamliner."
سلبيات: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere."
سلبيات: "Flight is delayed too much!!!"
سلبيات: "Entertainment system did not work in my seat. Food quality was bad"
ايجابيات: "The crew were helpful The seats were far from each other The food was good"
ايجابيات: "The staff are positive they really try to fulfill your requirements."
سلبيات: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
سلبيات: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."
ايجابيات: "Very good"
سلبيات: "All ok"
ايجابيات: "Nothing was good about this flight"
سلبيات: "The flight was delayed to next day. It was a mess"
ايجابيات: "plan was on time in departed and arrive food was fine all services was good"
ايجابيات: "Checking in was quick. In service was good."
سلبيات: "I was not able to select my seat or reserve a wheelchair online. I had to call. I also did not like the wheelchair service was not provided till the airplane door. I was dropped off at the gate."
ايجابيات: "Very nice airline with very nice crews."
ايجابيات: "Very nice people and courteous"
ايجابيات: "Excellent flight!"
ايجابيات: "The seats"
سلبيات: "The food was ok. I was expecting a bit more freshness"
ايجابيات: "good food"
سلبيات: "the airplane it's old *not comforted chair. *the touch of screen isn't smooth. *Delayed takeoff"
ايجابيات: "Excellent airlines. Leg room is spacious"
سلبيات: "Entertainment is a little outdated"
ايجابيات: "The food was excellent and the crew were very helpful in solving some of our issues. The food was good with three choices for the main course, and the seats were comfortable."
سلبيات: "I had two problems on this flight: 1) I had reserved for my family five adjacent seats, but when our boarding passes were issued the person at the counter gave us seats on three different rows. 2) The in-flight-entertainment unit only at my seat was not working and the crew couldn't get it to operate correctly."
سلبيات: "Service Always late People are rude"
ايجابيات: "Friendly stuff, many meals,"
سلبيات: "Seat not working at business class, airplane was very old. I hope change it to a new one."
ألغيت الرحلة دون أن يعلمنا أحد، حتى موظف الطيران المدني في المبنى ما كان يدري حتى سأل. The flight has been canceled and they didn't inform us before, also the civil aviation employee in the terminal wasn't known until he asked.
The flight is delayed more than 3 and half hours, we were on the gate but no body told us about the delay and there wasn't a screen right there to shows us the delay, the staff came late also for boarding. We were lost 😕
Flyadeal was nice surprise. It was excellent airline affordable 👍 big thumb up . I wish you more success
I am really appreciate your help
Boarding staff is changing passenger locations regardless of the money you pay during reservation. They do not respect women and specially when pregnant. Very bad airlines and bad staff. It will be on my blacklist onwards!!
They took our bags at the door of the plane stating that the cabin was full. Then we waited over 39 min for getting the bags from baggage claim. Flight was late This is usual for flyadeal . Very bad experience again
ايجابيات: "Nothing was good to like"
سلبيات: "The boarding experience was the worst ... we did board from a different gate than on screens and through busses The previous flight was canceled so they board the the passengers of that flight with us with no respect to the rules of the government of social distance with passengers from boarding to seating all passengers next to each other"
ايجابيات: "I do like comfortable seat and crew services"
سلبيات: "The flight attendant was so disrespectful to women with her kids , they should hire people with good attitude."
ايجابيات: "I went good discount"
سلبيات: "Good price"
ايجابيات: "The crew was good"
سلبيات: "More comfortable sets"
سلبيات: "Aircraft not on time. Aircraft outside dirty. Announcements in English barely understandable. Aircraft noisy. Wet lease from Vueling Spain"
ايجابيات: "Smooth takeoff and landing. Clean board."
ايجابيات: "Waste your money"
سلبيات: "Not delay the flight for 6 hours"
ايجابيات: "The crew should be more helpful especially one female hostess ? Morocon was very incooperative not helping the passenger to left her bag and was rude."
سلبيات: "The one in the boarding in Riyadh refused to give us 2 seats near each other claiming that the plan is complete However the one in Jeddah was very cooperative and gave as 2 near seats. Jeddah crew is better"
ايجابيات: "Departed and arrived on time."
سلبيات: "I took the exact same flight twice; both times passengers were taken to the basement to the farthest gate at the airport for boarding. And then, we took a bus around the airport ground to the airplane which was too far from terminals."
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
سلبيات: "Schedule. Crew"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
سلبيات: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "The crew was very rude. They were not helpful at any stage."
سلبيات: "Crew members should be trained properly about how to be nice in dealing with passengers."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
ايجابيات: "Craw are professional"
سلبيات: "No entertainment"
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."
سلبيات: "almost everything"