The boarding process was well organized. In fact, we departed 10 minutes early! The crew were friendly and professional. The only setback is the seats in economy class need more space.
The crew were very friendly and smiling all the time.
This is a short flight. I was lucky there were few kids on the flight and it was quiet throughout the trip!
ايجابيات: "I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227"
سلبيات: "Please contact me on my phone number +966502263227"
ايجابيات: "Nothing i liked"
سلبيات: "The departure time"
سلبيات: "Departure on time"
ايجابيات: "Nice and smooth"
سلبيات: "I lost my luggage in final distention (Riyadh City, Saudia Arabia). I reported that, but no replay until now."
سلبيات: "The best flight ever. Not much passengers, and that’s what made the difference."
سلبيات: "Check in was the issue. They want us to pay for the baggage in order to check in. Other aircraft they will check you in they won’t give one person boarding pass untill or unless you pay for the bag.. this way check in will be lot faster."
ايجابيات: "Everything was absolutely amazing experience"
سلبيات: "Free wifi access should be given to international passenger at Saudi Airport,"
ايجابيات: "I liked the professionalisim and food and hospitality, OUTSTANDING AND SURPRISING!!!"
سلبيات: "Saudi Airlines is developing rapidly and quickly, OUTSTANDING!!!"
ايجابيات: "thank you"
سلبيات: "hi all"
ايجابيات: "On time Cleanliness"
سلبيات: "Delay, 2 times"
ايجابيات: "It was a smooth flight, did not even wait for my luggage on arrival, fast service, keep up the good work. Thank you."
سلبيات: "Nothing really. Thank you."
ايجابيات: "Steward was helpfull"
سلبيات: "No thing"
سلبيات: "The saudia app is not functioning well . It gives me massage saying my resrevation did notgo throw then i get an email withh sadad # which dose not work. Then i uesed the desk top site to do the resrevation"
ايجابيات: "Sits are comfortable. Crews are very accommodative. Take off and landing are very smooth. Freebies for kida are awesome. Food are amazing."
سلبيات: "Flight was delayed. But its fine."
ايجابيات: "Half of the plane was empty so I was able to sit anywhere and have the whole row to myself"
سلبيات: "Too many turbulence. Food was mediocre. Crew was professionally subpar."
ايجابيات: "Nothing but the food & the timing."
سلبيات: "Uncomfortable, uncleaned, bad smell, over priced for an economy class and a small narrowness plane and shortness flight. Hope it is improved next time for others; however, I won’t utilize this airlines in fact it is my country’s airlines."
ايجابيات: "The short transit time"
سلبيات: "The transit process in both Jeddah and Riyadh should be better organized specially for Elite plus members"
سلبيات: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
ايجابيات: "The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent."
سلبيات: "The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer."
ايجابيات: "On time Comfort"
سلبيات: "Use bus to transfer passengers from terminal 1 to terminal 5 and the same thing when u return back .. 45 m waitting for our stuff . there is no more space from Imegration and custom ."
سلبيات: "1. There was no wi-fi at Jeddah or Riyadh, hence i was sitting idle almost 8 hours going back and come back without being able to do anything."
ايجابيات: "Food was good, the cabin crew were professional and friendly."
سلبيات: "The intro video said laptop charging is available however, the sockets supported only USB charging."
سلبيات: "Crew was grouchy. The food was over cooked."
سلبيات: "WC smell in the cabin, ground staff was not ready for us to board the plain form the bus. And getting of the plain. Food 2 days polls bad muffins, sandwiches bad. Even the electronic survey does not work"
ايجابيات: "Crew members behavior."
سلبيات: "This airline is not spending enough on customer services . They have low quality food and cheap drinks. My flight from Dhaka to Riyadh in Saudi Arabia was an 6 hour flight during the flight I get hungry and I asked cabin crew members to Have some snakes unfortunately they replied me we dot have any meal we only have some snakes. It was horrible experience for me to stay hungry. I was traveling business class and I asked them to have some drinks but they told me we don’t serve any alcohol. No food No alcohol No good music I will not suggest anyone to board this airline."
سلبيات: "I can not adjust the chair to my comfortable position after closing the belt tie at the request of the host abdel ellah which bothered me a lot."
ايجابيات: "Very nice and comfortable flight. Good crew, entertainment and food is good. The best best part they deducted a special space for prayer where you can’t find it on any other airline."
ايجابيات: "I would like my refund from Saudi, or another flight to a destination of my choice in business class!"
ايجابيات: "It's like emirates with better seats and half the price Emirates will charge you"
سلبيات: "The airport waiting area in Saudi doesn't give you any option to relax or find a comfortable cafe or a restaurant where you can sit and work or browse the internet while waiting for your next flight"
ايجابيات: "The seats were comfortable as they were in Boeing 787 Dreamliner."
سلبيات: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere."
سلبيات: "Air conditioning was not working at all. Air craft had a technical issue and they still took off knowingly from the previous flight that the air conditioning is not working. The flight was delayed 4 hours and there was no compensation."
ايجابيات: "The crew were helpful The seats were far from each other The food was good"
ايجابيات: "The staff are positive they really try to fulfill your requirements."
سلبيات: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
ايجابيات: "Very good"
سلبيات: "All ok"
ايجابيات: "Crew was very good and extremely helpful and efficient"
سلبيات: "Boarding was too slow due to multiple security checks Seats were worn out and very uncomfortable Entertainment system was not working"
ايجابيات: "Nothing was good about this flight"
سلبيات: "The flight was delayed to next day. It was a mess"
سلبيات: "The connection was in a different terminal and there was not enough time as the air europa was late and we had to deplane far and had to shuttle to the terminal"
Flyadeal was nice surprise. It was excellent airline affordable 👍 big thumb up . I wish you more success
I am really appreciate your help
Boarding staff is changing passenger locations regardless of the money you pay during reservation. They do not respect women and specially when pregnant. Very bad airlines and bad staff. It will be on my blacklist onwards!!
They took our bags at the door of the plane stating that the cabin was full. Then we waited over 39 min for getting the bags from baggage claim. Flight was late This is usual for flyadeal . Very bad experience again
ايجابيات: "Nothing was good to like"
سلبيات: "The boarding experience was the worst ... we did board from a different gate than on screens and through busses The previous flight was canceled so they board the the passengers of that flight with us with no respect to the rules of the government of social distance with passengers from boarding to seating all passengers next to each other"
ايجابيات: "I do like comfortable seat and crew services"
سلبيات: "The flight attendant was so disrespectful to women with her kids , they should hire people with good attitude."
ايجابيات: "I went good discount"
سلبيات: "Good price"
ايجابيات: "The crew was good"
سلبيات: "More comfortable sets"
سلبيات: "Aircraft not on time. Aircraft outside dirty. Announcements in English barely understandable. Aircraft noisy. Wet lease from Vueling Spain"
ايجابيات: "Smooth takeoff and landing. Clean board."
ايجابيات: "Waste your money"
سلبيات: "Not delay the flight for 6 hours"
ايجابيات: "The crew should be more helpful especially one female hostess ? Morocon was very incooperative not helping the passenger to left her bag and was rude."
سلبيات: "The one in the boarding in Riyadh refused to give us 2 seats near each other claiming that the plan is complete However the one in Jeddah was very cooperative and gave as 2 near seats. Jeddah crew is better"
ايجابيات: "Departed and arrived on time."
سلبيات: "I took the exact same flight twice; both times passengers were taken to the basement to the farthest gate at the airport for boarding. And then, we took a bus around the airport ground to the airplane which was too far from terminals."
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
سلبيات: "Schedule. Crew"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
سلبيات: "delay flight and rent another craft lion air !!"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
سلبيات: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "The crew was very rude. They were not helpful at any stage."
سلبيات: "Crew members should be trained properly about how to be nice in dealing with passengers."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
ايجابيات: "Craw are professional"
سلبيات: "No entertainment"
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."