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|أفضل مسار||Adler/Sochi إلى مطار دوموديدوفو|
|أفضل مطار||مطار دوموديدوفو|
ايجابيات: The crew was amazing.
سلبيات: Flight was delayed for 4 hours.
سلبيات: The flight was delayed, long boarding, its good to compensate such things with some snacks.
سلبيات: They could at least offer water...
سلبيات: My ticket was not a cheap one, but with good time for me.The changed my ticket departure time to night flight - 04:45. I could have bought cheaper ticket for night departure, but I did not. Eventually, they smoothly change the time without any compensation. Is that fair????? No!
سلبيات: The seat was super uncomfortable
Reclining not working
ايجابيات: Did not crash.
سلبيات: No service. Not even water. Tried to purchase from a magazine in the seat. Not available!
It didn’t crash.
ايجابيات: The pilot seemed professional.
سلبيات: I didn’t like Momondo giving this flight a 10. The reviews I read after booking were awful. The flight was delayed 2 hours while two governments argued. The flight attendants sat on their asses the entire three hour flight. Not even a glass of water. But, it didn’t crash. So, I give it a rating of 1.
ايجابيات: They got my family and me to our destination safely.
سلبيات: The flight was delayed. There was NO ONE to answer questions or help. There was no agent at the gate until 10 minutes prior to our departure. Communication would have been very, very helpful.
We were requsted to pay for the seats after check-in!
سلبيات: I was truly shocked I was requested to pay for the seats I selected half year before the actual flight, when ordering the flight Even after the web check-in, with boarding passes in my hand, while dropping baggage, I was told that I must pay for the places stated in the boarding pass or they will assign me some other seats.
boeing 777 rules!!!
ايجابيات: Boeing 777
سلبيات: other flights not on 777
سلبيات: Everything,,,there are only 2 worse airlines in the world!! Air Canada,,,and Ukraine International!!!
ايجابيات: The Crew
سلبيات: Delayed 35 minutes
ايجابيات: Personas amables en la tripulación del avión
سلبيات: El check in demoró mucho y tuvimos que esperar bastante
سلبيات: Let’s start with luggage. The amount you’re able to bring with you is the bare minimum. I asked if I could pay for my third luggage (carry on size) and I was told I couldn’t. I was forced to throw personal items away including shoes, clothes, and souvenirs. If you don’t speak their language, do not attempt to speak to them. They’ll just ignore you or tell you they don’t understand. They don’t even try! So unprofessional!
سلبيات: Natrow seats :)
ايجابيات: Boarding was so fast and smooth
سلبيات: Check in was not that great cause now a days airlines are charging a lot for the luggage, you provide a good deal of the tickets then we got the surprise of charging extra for the luggage
ايجابيات: It's a relatively short flight. The crew was attentive and pleasant.
سلبيات: The bathrooms could have been a bit cleaner
ايجابيات: I don’t like it every time ural give a stop in Bishkek and gas station and fly again we should wait 3 hours for gas station
سلبيات: No body like it but no choice they give us stop in Bishkek for gas station looks like they don’t have enough gas for nonstop flight every body wants report about them but where to whom they don’t know
I will never use them again
سلبيات: The worse customer service I have ever experienced! I had an emergency situation and had to change tickets. Despite of ridiculous fines for exchange, I was ready to pay them all in order to put family member on the plane. They could not even process that exchange, call me back or let me talk to supervisor. I ended up loosing a ticket and getting a new one.
It could be better. A whole lot better. No frills.
ايجابيات: Clean, color of the plane,
سلبيات: Rude flight attendant. My butt hurts also just for sitting a couple of hours on their seats. No charging ports . No nothing.
Disgusting company with huge delay in everything
سلبيات: Disgusting company with huge delay in everything
سلبيات: Everything. Terrible company.
سلبيات: Everything was fine except food
سلبيات: Boarding started half an hour after the time we were supposed to leave. Crew on the plane fulfilled their duties unprofessionally, sometimes in a rude manner
سلبيات: 7 hours late. Lost luggage
Nice flight to Venice
ايجابيات: - crew is responsive and kindness - food is rather good - surprising 3 types selection for economy
سلبيات: - tight leg space for me(1,98cm)
Great flight for a price
ايجابيات: The crew was friendly, no delays, food was good too.
سلبيات: No tv's on board.
سلبيات: I had to pay extra $33 for excess baggage, because, as it turned out, my ticket only allowed, I qoute: "10K", while the boarding pass clearly stated 20 kg for the economy class.
Registration & boarding
سلبيات: The registration was 2 hours late. The boarding was late and the flight arrived 1 hour late. Up to the end the initial flight time was displayed: as the result, the most disciplined passangers had to rush through duty free with no time for buyuing anything, others took their time and the flight finally started 1 hour late. The worst flight I ever had. Регистрация началась за полчаса до вылета. Изначальное время вылета (12.00) не было снято с табло до самого конца, в результате часть пассажиров, будучи уверенными в своевременном вылете, пожертвовали временем в duty free и вынуждены были еще час в самолете ждать тех, кто решил все же совершить покупки. В результате рейс вылетел и прилетел с часовым опозданием. Отвратительно.
ايجابيات: Crew was great!!!!
The don't speak English
سلبيات: They don't speake English and they told me you don't have booking, after long search they found my booking. Also they didn't put priority tag(Business class) on my bags. Flight delayed more than 1 hour.
ايجابيات: Not much to say here. The peanuts were ok.
سلبيات: The smallest amount of leg room ever experienced on a commercial flight. Torn seats. Surly crew. Yuch!
ايجابيات: Timing. It departed on time and arrived early. Very punctual airline.
سلبيات: Space between seats. Very narrow, when passenger ahead of you recline seat almost hit your head