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ايجابيات: Everything was fine!
ايجابيات: Not a heavy traffic route. Aircraft used are nice and new A320’s with spacious leg room.
سلبيات: Checkin crew didn’t specify baggage weight will be reverified at Sharjah airport. Almost had to pay extra despite of buying extra baggage.
Be careful of baggage fee scam
ايجابيات: Aircraft are nice and clean with good legroom.
سلبيات: Ground staff was re-weighing cabin baggage to charge extra fee during transit flight, When the crew at first leg of the journey had okayed my baggage I had already paid for extra baggage so had to argue with ground staff to resist paying extra.
سلبيات: Direct flight
ايجابيات: Everything was good
سلبيات: Everything is good
ايجابيات: Crew was amazing, decent leg room
سلبيات: Smelled like Indian body odor
ايجابيات: Crew was great
سلبيات: It smelled like Indian body odor on the plane
سلبيات: The staff have to respect people and they have to solve the problems which comes to passenger.
سلبيات: I paid more than the price of the ticket for my luggage
سلبيات: Don't delat
Excellent airline and good value for money.
ايجابيات: Good quality meals online and also on board. Prompt departure and arrival. Professional staff.
سلبيات: Some entertainment is needed on longer flights. This is the only downside.
ايجابيات: Very good pilots and impressive flight management.
سلبيات: Delayed departure time and unreasonable price for snacks on the plane.
Better than I expected
ايجابيات: Crew, cleanliness, timing
سلبيات: No entertainment
Good Budget flight
ايجابيات: Maintained time even though late
سلبيات: The flight was a bit delayed
ايجابيات: On time
سلبيات: Nothing to complain
ايجابيات: Good crew
سلبيات: Boaring and security in Indian airports
ايجابيات: The price, the space between seat rows
سلبيات: No more of food menu,
ايجابيات: The crew proficiency
سلبيات: Boarding time in the transit airport and the handbag limit in the first airport
baggage handling is very rough !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
سلبيات: they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?
سلبيات: provide at least drinking water in flight
Journey from hell
ايجابيات: There is not a single thing about this flight and airline worth appreciating
سلبيات: Some of the most unhelpful, incompetent and unprofessional staff i have ever had to encounter. Honestly the worst flight of my life. NEVER flying with Air Arabia again and I recommend everyone else spend a little more money to fly with another airline to avoid the hastle this airline will without a doubt put you through. I have submitted a complaint with Air Arabia, let us see if they even reply
G9 735 FLIGHT EXPERIENCE
ايجابيات: I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!
سلبيات: I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!
ايجابيات: All the best
The budget savings are not worth is on long journeys
ايجابيات: The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.
سلبيات: no entertainment, no food (without paying high prices for). I will not use this airline again
need to reconsider customer service model
سلبيات: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.
Very good for the price
ايجابيات: Food is good and cheap Beverages are cheap Friendly staff On time
سلبيات: Sharjah airport is very dirty
Bad airline company
ايجابيات: Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad
ايجابيات: boarding was fast
سلبيات: seat comfort
ايجابيات: Was a cheap flight
سلبيات: The Seats doesn't recline
One of the Best AirLines in the GCC
ايجابيات: On time Service. Courteous Crew. No Alcohol policy
سلبيات: Meal was burnt. They should look into the meal heating process :)