العثور على رحلات طيران رخيصة إلى هيلسينكي

سلبيات: "why did they take my blanket and headphones 1 hour before we land?"

سلبيات: "Crew didn’t manage noisy passengers at business cabin"

ايجابيات: "Easy booking of flight"
سلبيات: "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."

ايجابيات: "Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour"
سلبيات: "Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for."

ايجابيات: "Onboard wifi"

ايجابيات: "Good range of movies"
سلبيات: "Poor service by busy tired crew, no water offered. Food dry, old, not good taste. Had food poisoning"

سلبيات: "Everything was awesome."

ايجابيات: "All the teem all the services"
سلبيات: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"

ايجابيات: "Friendly crew, delicious food and the entertainment was above board."
سلبيات: "n/a"

ايجابيات: "Valuable reminders ! Updates regarding flights was superb."
سلبيات: "Nothing to say."

ايجابيات: "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"
سلبيات: "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"

ايجابيات: "Liked everything esp the luxurious interior& the comfort of the business class"
سلبيات: "Nothing"

ايجابيات: "Crew is friendly, flight was smooth and timely."
سلبيات: "Why doesn’t economy class have a passenger lounge for passengers with really long layovers? I had a 15 hour layover and nothing to tide me over during that time. Ridiculous. Every half decent airline out there caters to all classes of passengers. This is an extremely elitist airline. Will definitely try to avoid"

ايجابيات: "The seats in economy at least had TVs"
سلبيات: "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."

ايجابيات: "Everything was good especially the spacious seats and food"

سلبيات: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

ايجابيات: "The cabin, the variety of beverages and the time of the trip"
سلبيات: "Perhaps the strange breakfast and the TVs quality"

ايجابيات: "Emirates is a true Customer Service oriented airline. It is a relief to know that in this age of carriers that charge you a lot and treat you like you are paying a bus ticket there are airlines that still know the key to success. Boarding was fine and not dependent on local personalities. You can tell the company cares about training. The food and entertainment is excellent. Seats are still a little smaller but they try and make up with it with other perks. Flight crew was polite, smiling, and accommodating no matter the time. Pillows, blankets, snacks, etc. all given without having to ask or be charged. We were also given these little self care packs with toothbrush & paste, eye pillow, socks, and earplugs! Overall it made a long flight over night very comfortable."
سلبيات: "Nothing!"

ايجابيات: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
سلبيات: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."

ايجابيات: "5000 channels. Entire Alien movie series :) Also food was excellent."

ايجابيات: "On time, very helpful crew and overall experience was fine"
سلبيات: "Food was not upto the mark and one always expects something better from an Airline like Emirates"

سلبيات: "Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent"

سلبيات: "Did not get wheelchair assistance for my dad as requested."

ايجابيات: "Great staff from checkin to service On board"
سلبيات: "Food - wine poor too"

ايجابيات: "Excellent selection of entertainment"

ايجابيات: "Overall satisfactory"
سلبيات: "Time taken to Debord at Mumbai"

سلبيات: "Older version of the Boeing 777"

ايجابيات: "It was comfortable and efficient."

سلبيات: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"

ايجابيات: "Every thing was good."
سلبيات: "There was nothing which I disliked."

ايجابيات: "Plane was the old type and not the new one that I got when flying out. Still the seats were comfy and reclined. Also the entertainment system has been updated and was brilliant."
سلبيات: "The food could have been in more regular intervals. I was very hungry by the time we got the turkey sandwich and chock chip cookie."

ايجابيات: "First leg to Dubai was spacious and my vegan meal was really good. Second leg i got upgraded to business which was f'ing amaaaaazing, Emirates business is like nothing i could ever have imagined, 5 star service!"
سلبيات: "The hangover after drinkong copious amounts of Moet haha. So really nothing"

ايجابيات: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."

ايجابيات: "The in-flight service, food, drink, and entertainment were excellent. If my ticket didn't say that I was on the airplane for more than 9 hours, I never would've guessed it. Flying at its best."

ايجابيات: "lovely crew"
سلبيات: "no complaints"

سلبيات: "Nothing"

ايجابيات: "Up to date movies"
سلبيات: "The boarding in riyadh airport was crowded because it included all economy class travelersat once, it should start from A category till the last group. This should be rectified."

ايجابيات: "everything from service, food, to entertainment. Keep up the good work."
سلبيات: "Seats were a bit small, if I had more room it will be perfect."

ايجابيات: "I liked the boarding and most the crew was excellent"
سلبيات: "I specified ovo Lacto vegetarian because I eat cheese and diary. I got a stale and very small bread role with strawberry jam, wilted fruit and margarine for the breakfast meal. The non vegetarians got a full plate of croissant, cheese, fruit and jams. When I asked for butter I got no response. I asked three times before I could get some butter as I do not eat margarine. Lunch was wilted and slimy lettuce and tired fruit for dessert. The main meal itself was delicious but I was hungry the whole flight due to the small helping.. Another small but slightly fresher role and margarine again. Next to the non vegetarian meal there was less than half the food. It was very disappointing."

سلبيات: "Tough to get a drink"

ايجابيات: "Nice spacious aircraft , nice catering , friendly crew."

ايجابيات: "everything was very good we had such a great time"
سلبيات: "nothing really"

ايجابيات: "The crew on board is always friendly and helpful. One of the toilets was quite big compared to most others."
سلبيات: "The food options are always more limited when you are seated near the back."

سلبيات: "This was my first time flying Emirates, and my very first flight from JFK to DXB was so late that I ended up missing my DXB-DEL connection and had to waste over 8 hours of my time and bear a lot of discomfort"

ايجابيات: "Nothing really"

سلبيات: "I didn't go"

ايجابيات: "Nothing"
سلبيات: "Dirty planes, horrible attitude of cabin crew and bad food. They also forgot to serve me my special meal and then in the end just gave me some junk since they didn't have the special dietary meal on board."

ايجابيات: "See my previous post about the beds being a little too narrow in business class, well no such complaint in first class. The suites are well appointed and comfortable. It is just such a shame that this was an overnight 6 hr flight and I had already eaten on the previous sector. So I did not sample the first class al a carte experience, but due to time zone changes couldn't sleep either. I also got to see but not experience the shower cubicles which look very comfortable. The crew gave their normal professional but friendly service."
سلبيات: "Not being on board for a long daytime flight where i could have savoured the first class experience."

ايجابيات: "Typical good standard from Emirates. Good lounges, modern aircraft, excellent crew, superb food."
سلبيات: "The seats could be just a little wider for converting to a flat bed. Also a little on the lumpy side even with the mattress in place."

سلبيات: "More legroom"

سلبيات: "I just wish they used newer planes on this route but everything else was perfect!"

ايجابيات: "food is amazing"
سلبيات: "seat is outdated, but new seat for biz is coming very soon"

ايجابيات: "Requested for a aisle seat. Done without any issue. Very good food."
سلبيات: "Airport in Istanbul"

ايجابيات: "Food, new plane"
سلبيات: "Poor boarding process"

ايجابيات: "Food and entertainment were great."
سلبيات: "The air conditioner was on full blast for a trip to Istanbul, Turkey from NYC. It was very uncomfortable and I could not get any sleep because I was freezing the whole way. Seriously, two sweaters and a blanket did not help. My hands were so cold I the entire time."

ايجابيات: "The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well."
سلبيات: "Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago."

سلبيات: "Missed this flight due a layover and had to wait in the airport overnight."

سلبيات: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

سلبيات: "The Attention is not as good as it was 4 years ago, the food terrible. And last but not least many luggage didn’t arrived."

سلبيات: "The grilled cheese sandwiches. They've been in the menu for a while but my family does not enjoy them at all. Tuna sandwich on another flight was much better. Also lack of entertainment. They allow you to access it, then they turn it off. Is such a tease. Plane left late and kept us in very hot cabin."

ايجابيات: "Personal Travel bag"
سلبيات: "Delay"

ايجابيات: "The plane was Old !! We, Stevo and me Julie were scared but glad the trip will be over. We did not know the rules that MK had as far as how much $ and golden jewlery one can have befor you had to report it. Thank God we did not have to give up anything."

ايجابيات: "Nothing Really Nothing"
سلبيات: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

سلبيات: "Options for vegetarians were not really good."

سلبيات: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"

ايجابيات: "Nothing"
سلبيات: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

سلبيات: "Alaways delays"

سلبيات: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"

ايجابيات: "Every thing"
سلبيات: "Nothing"

ايجابيات: "On Time Entertainment system"
سلبيات: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"

ايجابيات: "Courteous service. Good food."
سلبيات: "USB plug did not work, but was offered a different seat."

سلبيات: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"

سلبيات: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

ايجابيات: "Having every single person I spoke with pass me on to another party. Apparently customer complaints is really no one's job. They're extremely motivated to have you find someone else to correct your problem. Rest assured it is "your problem" I was told quite explicitly that my missed connection flight and lost luggage was not their problem."
سلبيات: "They lost my luggage. Couldn't even tell me when my bag was checked despite the scan tag they attached to my boarding pass when they weighed it and checked it in back in New York. They legitimately had no idea if my bag ever left the United States. It took 3 days to locate my baggage while I was trying to celebrate my anniversary with my wife in Athens. being without your luggage for half a week in a foreign country is not even remotely fun. I had to wait around missing tours and reservations trying to find our luggage most of our first 48 hours in Greece. After giving up on getting our stuff we had to waste a chunk of time shopping to replace our clothing and toiletries. Despite having purchased the travel insurance I'm still fighting a month after our trip ended to be reimbursed for the clothes we had to buy just to begin our vacation. Again they continue to stonewall by transferring our complaint calls endlessly and forwarding our emails with "new" case numbers each time. Basically what this accomplishes is they can't ever find the case number they updated it to and insist that the prior case number is listed as resolved. Since they say it's resolved there is nothing anyone can do to help. Not sure if I'll ever get any satisfaction out of this debacle."

ايجابيات: "Everything"
سلبيات: "Nothibg"

ايجابيات: "On time"
سلبيات: "Nothing"

ايجابيات: "it's mostly good"
سلبيات: "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"

ايجابيات: "The window seat"
سلبيات: "Nothing"

ايجابيات: "The flight from Istanbul to New York was great. Excellent service, good food, free drinks throughout, comfortable modern plane with wide selection of entertainment. Great layover at Istanbul Airport with lots of selection for food and drink. Far better than any direct airline that flies new york to tel aviv so if you don't mind a layover choose Turkish."
سلبيات: "Free WiFi at Istanbul Airport requires sms authentication which makes no sense on an international trip."

ايجابيات: "The entire inflight experience was great from start to finish."
سلبيات: "I approached the Transfer Desk when there was no line and asked the person working if it was possible to switch to an exit row seat because of my height. The man helping me lied to my face and told me that he could not make the change because the flight was full. when I got on the plane, there were over two dozen empty seats. It was very clear that he just did not want to invest the few seconds it would take to address my concern, or give me a credible reason why he could not make the change."

سلبيات: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"

ايجابيات: "Great Food, adequate seating, helpful staff, efficient boarding"
سلبيات: "The airplane was a really warm temperature when we boarded."

ايجابيات: "Everything was excellent :)"

ايجابيات: "The Crew was nice to us. Especially on our flight back they had ran out of Chicken, I told the attendant that my boyfriend does not eat meat, and a few minutes later he came back with some chicken."
سلبيات: "Boarding took extra long, we went through 3 filters of security, which I can understand, but it was very long process."

ايجابيات: "A lot of media content"
سلبيات: "driving to the plain by bus"

ايجابيات: "Crew was very attentive and respectful"
سلبيات: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."

ايجابيات: "Food, movies"

سلبيات: "They lost my luggage"

ايجابيات: "Better"

ايجابيات: "Everything"
سلبيات: "Nothing"

ايجابيات: "Low prices & generally good service and entertainment"
سلبيات: "In contrast to my trip from SFO, this was a delight. They use Airbus A330s, which are huge and very comfortable. The food was pretty good and the service quite warm. The boarding was again late --it is becoming a theme with this airline and of course, we were late taking off and arriving,"

سلبيات: "I was assigned a non-existent seat! How could that happen?! I had to sit in a leftover seat after everyone else had claimed theirs."

ايجابيات: "It was a 55 min flight and they actual fed us with great food and drinks, and the plane had impersonal touch screans , witch is unheard of on such a short flight."
سلبيات: "Nothing"

ايجابيات: "Great service, awesome crew, delicious food, wonderful entertainment. They know how to take care of the people!!! My favorite aorline so far !!"

ايجابيات: "Food was good. Staff very friendly."
سلبيات: "Nothing"

ايجابيات: "It was great service. No problems with my luggage. Great food. I did not not expected that good trip for low price, but I have it. I thank the crew for their hard work."
سلبيات: "n/a"

ايجابيات: "Crew food and entertainment system had many options which helps on such a long flight"
سلبيات: "Leg room was below average. Entertainment system only had movies. No tv shows so nothing of short duration"

سلبيات: "Flight was cancelled then stood for hours in a line just for a hotel room. Then waited in hotel room till afternoon the next day with no news. Horrible way to handle customers"

ايجابيات: "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"

سلبيات: "Very nice crew and great food"

سلبيات: "All of the less than good, obvious!"

سلبيات: "Boarding was crazy. Could not everyone in the gate area."

ايجابيات: "Newer plane, crew was amazing, seats were adjustable"

ايجابيات: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

ايجابيات: "The crew was great. The soecial meal request was hadled well despite oversight."
سلبيات: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

ايجابيات: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
سلبيات: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

ايجابيات: "Great crew, comfortable seating with enough leg room."
سلبيات: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

ايجابيات: "The crew is really welcoming"
سلبيات: "The seats are too narrow and a bit too hard"

ايجابيات: "Seat was good"
سلبيات: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

ايجابيات: "Food, entertainment and crew was exceptionally friendly."
سلبيات: "Seats not great for such a long flight."

ايجابيات: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

ايجابيات: "the crew was nice"
سلبيات: "Seat confort on long flights, leg rooms,"

ايجابيات: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
سلبيات: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

سلبيات: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

سلبيات: "My suitcase didn't come with the airline."

ايجابيات: "Everything is alright"

ايجابيات: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

سلبيات: "old screens and entertainment system leg room to small"

سلبيات: "Nothing special"

ايجابيات: "Shirt flight but well catered, boarding was efficient and quick."
سلبيات: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

ايجابيات: "Easy to board and easy flight."

ايجابيات: "Interior of the plane was clean. Smooth landing."
سلبيات: "Pilot did not avoid turbulence"

ايجابيات: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

ايجابيات: "Food was excellent, frequent and filling"
سلبيات: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

ايجابيات: "We got a meal for a 1h flight only"
سلبيات: "No entertainment but normal for this type of flight"

ايجابيات: "Really friendly staff. Great service"

ايجابيات: "Excellent very good"
سلبيات: "Everting so good ex"

سلبيات: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

سلبيات: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

ايجابيات: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

ايجابيات: "Very friendly crew"

ايجابيات: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
سلبيات: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

سلبيات: "Amesterdam airport employee was really rude"

ايجابيات: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

ايجابيات: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
سلبيات: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

ايجابيات: "Service provided by the staff"
سلبيات: "The navigation of the entertainment system is not very friendly"

سلبيات: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

ايجابيات: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
سلبيات: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

ايجابيات: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
سلبيات: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

ايجابيات: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

ايجابيات: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
سلبيات: "As above"

ايجابيات: "Speed, crew, and reliablity."
سلبيات: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

ايجابيات: "Loads of leg room"
سلبيات: "Loved everything"

ايجابيات: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

ايجابيات: "Food and drink service"
سلبيات: "Boarding pass facility"

ايجابيات: "We love the flight all the way"

ايجابيات: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

سلبيات: "Fewer entertainment options than the delta flight. I got excited with that first flight."

ايجابيات: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
سلبيات: "They didn't give any napkins out with the food which was weird."

ايجابيات: "Not satisfied"
سلبيات: "Need improvements"

ايجابيات: "The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out."
سلبيات: "Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with."

ايجابيات: "Spacious flight. Helpful crew. Efficient boarding"
سلبيات: "More food options"

ايجابيات: "Plane was clean especially bathroom, chairs were comfy, good entertainment options"
سلبيات: "It took forever to check in and board. Colombo airport is a bit disorganized. Vegetarian meal was 2 types of pasta no vegetables"

ايجابيات: "Not much - perhaps that we had booked the last row and only had two seats together"
سلبيات: "The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him."

ايجابيات: "Nothing"
سلبيات: "Flight delayed Baggage lost & didn’t receive upon arrival"

سلبيات: "الملاحين غير متعاونيين ويهددون The crew so bad"

ايجابيات: "Thanks. It was a pleasure to travel with such kind stewards. Thank you for honoring my request for veg(vegan) meals."

ايجابيات: "SERVICE WAS PERFECT"
سلبيات: "FOOD WASN'T GOOD"

ايجابيات: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."

ايجابيات: "Staff was polite and curtious"

ايجابيات: "The crew was gracious and the dinner delicious."
سلبيات: "Cramped seating"

ايجابيات: "Leaving the aircraft."
سلبيات: "As far as I'm concerned, this is the worst airline I've ever flown. We got stuck with $350 in baggage fees, because a clause stating that we were not allowed a check-in bag was buried in the fine print for our ticket purchase. The website was not working prior to our return flight, and if it had worked, we would have been able to get at least a discount on this outrageous fee. But , despite this, (we took a screenshot) the counter staff in Abu Dhabi would not give us the discount. A baggage fee for $350 dollars for one bag? There is word for this. Thievery."

سلبيات: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"

ايجابيات: "All the crew was grate very kind they help every one on the plain"
سلبيات: "the food was not to good i do not like it you need batter kinds"

ايجابيات: "Crew was friendly. Even though we were redirected to a new gate/plane and had half hour delay, our plane arrived on time."
سلبيات: "Was stuck next to an overweight lady who was sitting partially in my seat and crowding me. My gate was changed and we were redirected to a ghetto looking area for the gate. My luggage was not delivered along with my flight and I had to file complaint to get it delivered. It caused lots of hardship as I had no way of contacting my family to let them know I had arrived and was safe. They were all worried when I didn't come out of the airport at Hyderabad in a timely manner since I traveled alone due to an emergency."

سلبيات: "My son was sleeping during the meal service, so the crew said that they will put his meal aside. After he woke up we went to the crew and was asking some food then they said that we don't have any option except some bread. The bread is very cold and the food was not at all good. After 3 hours my son was hungry and I went ahead to the crew and was asking some food. But the crews answer was we cannot provide food since we have only some boxes and if we give it to you then we may not have sufficient food left for everyone else. I asked them when is the next meal. They said in few minutes but it took one hour and that meal was also just bread. What kind of airline doesn't provide food for kids when they are hungry. I am very disappointed and I would not recommend Etihad airlines for anyone traveling with children as they won't provide you food when your kid is hungry. Our seat lights were not working and when you press assistance button the crew came after 15minutes."

ايجابيات: "I liked the speed of the journey"
سلبيات: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"

ايجابيات: "everything else was fine"
سلبيات: "vv disappointing and frustrating at Ahmedabad airport while checking in . i was carrying the same hand bag that i had carried on my trip to india ,so how did that same hand bag cause a problem while coming back .they gave me very hard time regarding that bag .please look into the matter they forced me to break the wheels of my bag so it fits in that stupid cage . otherwise they were insisting that i buy a bag from the airport which i think is illegal"

ايجابيات: "Crew"
سلبيات: "Food and it was too cold aircobdition"

سلبيات: "Virgin Airlines lost my baggage, found it in 2 days and delivered it tome in 3 more days."

سلبيات: "This plane was quite noisy. Noise cancelling earphones helped but it was noticeably different to the next flight with air Berlin. That cabin was significantly quieter."

ايجابيات: "staff were very courteous and attentive"
سلبيات: "nothing"

ايجابيات: "The crew, the cleanliness, the food (lots of food and drink. It was nice to have the option to snack or not especially while traveling with a small child.)"
سلبيات: "My son's tv monitor didn't work"

ايجابيات: "Entertainment system , crew"
سلبيات: "Boarding, as we did it online but waited long queue because online counter was serving all passengers"

سلبيات: "There is no politeness of cabin crew and there not having ample stuff as snacks and liquor. They are not desire to serve you as long flight India to PHIONIX"

ايجابيات: "on time & Friendly hosts."
سلبيات: "I paid for extra space seats & what I get is seats smaller thane some of the regular economy seats, Entertainment earphone was bad effect voice quality, food was tastles."

ايجابيات: "good service,"
سلبيات: "bags did not make it to final destination and were stuck in abu dhabi. we landed on sunday and did not get our bags until tuesday. we had a very long layover so unclear as to why our bags did not make it on to the flight. it was a big inconvenience"

سلبيات: "People sitting in wrong seats and queue jumping"

ايجابيات: "Actually there was nothing to like except for the ground crew and the flight took off on time"
سلبيات: "Everything was horrible. The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date."

ايجابيات: "Everything was good."
سلبيات: "Nothing."

ايجابيات: "Seats were comfortable proably because I was given bassinet seats because of infant traveling with me, though recliner didn't work"
سلبيات: "I had lot of issues wrt handling my baby. No baby food was provided even after asking twice.No tea or coffee served in timely manner. Need to follow up to ask for tea or coffee. I wouldn't suggest this flight to anyone."

ايجابيات: "Good in-flight service. professional crew."
سلبيات: "Extremely strict on carry-on baggage weight policy. I wish I knew about this policy before going to the airport. Ended up paying $110 more, having to move stuff from my carry on bags to checked in luggage."

ايجابيات: "As above"
سلبيات: "In adequate leg room Too strict on luggage weight Crew members were good but need more training to / initiate provide better service that international travelers deserve. Selection of food choices poor and time in between food / beverage services were too long"

ايجابيات: "Beatfull girls"
سلبيات: "Food"

ايجابيات: "Na"
سلبيات: "NA"

ايجابيات: "All flights were on schedule and reached on time. I have got good price with Kayak. In Flight hygiene was good. Food was good."

ايجابيات: "abu dubai airport transit area"
سلبيات: "nothing bad that i could found"

ايجابيات: "The crew was wonderful, as was the food and the aircraft itself. No complaints."
سلبيات: "I wish there had been more movie options."

ايجابيات: "The service was great."
سلبيات: "The food was not up to the standard"

ايجابيات: "In air service"
سلبيات: "leg room and boarding delays"

ايجابيات: "I've flown more than 9 different airways on international flights; Etihad has probably the best economy seats and in flight entertainment with large movie collection."
سلبيات: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."

ايجابيات: "Lots of legroom!"

سلبيات: "Food is not to the standard. Seats are very UNCOMFORTABLE. Below standard."

سلبيات: "Lot of room to improve in all areas."

ايجابيات: "Flight got deleted, no intertaimente, no food or snacks. Maybe because is a very short flight ?"
سلبيات: "The attitude of the staff on the time of boarding in."

ايجابيات: "Timeliness of flight departure arrival"
سلبيات: "Food was of poor taste and quality on Etihad. Jet airways food good. Eye patch made of material that smelled strongly."

ايجابيات: "Crew were so courteous, elegant, professional and friendly."
سلبيات: "Food was typical airline food - not much one can do about that!"

ايجابيات: "I was actually very sick on my 15 hour flight, no idea what it was, maybe bad food. The staff ensured that I had water, crackers and even had medication that saved me from the most miserable stomach pains I've ever had. Thank you again!"

ايجابيات: "Customer service at the counter very rude"
سلبيات: "Bad customer service and bad attitude"

سلبيات: "The flight was good, however I was not able to check in online due to British airways website issues. The entertainment touch screen is not working properly,needs some maintenance."

ايجابيات: "great seats, friendly staff, quick boarding"
سلبيات: "free snacks"

سلبيات: "Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing."

ايجابيات: "Comfy seats in coach!"

سلبيات: "My bags were delayed, and ten days later, I still don't have them."

ايجابيات: "I flew with my sister who has disability. Check in was very smooth and the Spanish lady who checked us in at Heathrow airport took our hand luggage which was really nice as we could just take care of our wheelchair."
سلبيات: "BA should consider to serve complementary coffee and tea on board. Such a little thing, but could make a huge difference."

ايجابيات: "Food and service were great. Super Polite, well manered, overall, you can feel it's British Airways."
سلبيات: "No complains. Honest."

ايجابيات: "Crew were good."
سلبيات: "Air traffic controllers at Gatwick were pathetic. Had to wait an hour on the runway in Innsbruck because staff was too low."

سلبيات: "One hour delay"

سلبيات: "Lost my luggage"

ايجابيات: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

ايجابيات: "No complaints at all"

ايجابيات: "Nothing"

سلبيات: "Delayed by 1. 5 hours!"

ايجابيات: "Comfy. Adjustable headrests. Complimentary food and drink."
سلبيات: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."

ايجابيات: "Nothing"
سلبيات: "Delayed my flight connection was missed and ba said they put me on another flight but they never did"

ايجابيات: "Nothing"
سلبيات: "No self service kiosks to check in. Rude staff. Terrible flight experience."

ايجابيات: "Easy trip to Helsinki."
سلبيات: "Food & drink sales by M&S was unusual. Even water at a price"

ايجابيات: "Simple trip no delays and pretty quick Flight time."
سلبيات: "Nothing to report"

سلبيات: "Waiting 6 hrs"

سلبيات: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

ايجابيات: "food was excellent ... service is always top notch"

ايجابيات: "Clean plane"

ايجابيات: "Entertainment"
سلبيات: "3 hour delay"

ايجابيات: "The crew was very attentive, serving food, drinks and water very often"
سلبيات: "BA made me place my laptop and Ipad in the checked bag, preventing me from working on my computer for the next 20+ hours until my final destinations. Ridiculous policy! Very rude immigration and security people at Riyadh, I realize this is not BA's fault, but it was very annoying. Second level search of my carry-on bags at the gate very invasive procedure."

سلبيات: "This seems like an old plane. Poor quality of screen to watch movies and very small selection of movies. No charging spot to plug and charge our phones. This was a long trip and these two elements are important to make the trip enjoyable."

سلبيات: "Flight crew was just ok; nothing they did made me want to fly with British Airways again. Salad was good but the chicken nondescript."

سلبيات: "seats are too small - but y'all know that!"

سلبيات: "The British airline flight was operated by american airline and someone who handled her bag stole everything. We purchased prior to the flight. 2 pairs of sneakers a gift spoon for our grandson and other items not mentioned. Then they put her bag on another flight which made her wait for 1.5 hours in Madrid for her bag. Your handlers ruined our trip.How can you allow thieves to do this especially with TSA supposedly there monitoring it? I want a claim form sent to me ASAP so I can recover my goods. A notice was not placed inside, stating it was checked."

سلبيات: "My main issue is that I wasn't adequately informed that it was a codeshare and that I could choose my seats ahead of time"

سلبيات: "Rude flight crew!"

ايجابيات: "It was a smooth flight."
سلبيات: "There wasn´´t any entertainment.. My ticket said I would gey a meal but I didn´t."

ايجابيات: "The crew was great! Very friendly and helpful."

ايجابيات: "Crew were great, food good : better business class than international BA!"
سلبيات: "Too many passengers with over size carry on"

ايجابيات: "Everything."
سلبيات: "Nothing."

ايجابيات: "On time, smooth and comfortable flight. Crew very helpful"
سلبيات: "There wasn’t much not to like about this flight. All very good. But so short no entertainment really possible"

ايجابيات: "All thing good"
سلبيات: "Every thing excelent I like thanks"

سلبيات: "It was a 3 hour overnight flight and the crew went up and down the aisles selling things and waking everyone up. Seemed like selling duty frees was more important to the airline than passengers having a pleasant flight."

سلبيات: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."

ايجابيات: "Crew"
سلبيات: "Seating. Meal. Entertainment. Did not compare well to Air Canada."

ايجابيات: "Nothing really exceptional"
سلبيات: "Flying frequently with Emirates and Saudia rises your standards! seats, privacy, food, service on British airways are way behined!"

ايجابيات: "The cabin crew were exceptional. One flight attendant in parifular was extremely helpful to us in helping place our carry on luggage in the overhead compartment. I did not get his name but he told me he was from Spain."
سلبيات: "- Landing cards were only distributed 20 minutes before arrival. The seat belt sign was already on. So, I could not use the food tray to fill out the cards. I tried to use the magazine to put under the landing card, but there was some turbulence and I could not fill out the cards n the plane. Cards should be passed to passengers an hour after Akef off. - no gifts given to kids like small games or coloring crayons to keep them busy. - food took hours to serve and was not comparable to BA's image. - the water pressure in the toilet's wash basin was too strong and was splashing all over my cloths."

ايجابيات: "the flight was very comfortable and we had a very pleasant flight. The food was very tasty, and all in all the flight was very high standard."
سلبيات: "there was some air hosts strike so service was slower than expected, but all in all the crew was able to attend everybody's needs. landing was a bit rougher than usual."

ايجابيات: "Everything on time. Crew had a smile."
سلبيات: "USB charger was not working in seat 34f."

سلبيات: "Entertainment selection was poor. Also breakfast was bland"

ايجابيات: "Short flight"
سلبيات: "Food selection, no in flight entertainment"

ايجابيات: "The crew was great at taking care of everything"

سلبيات: "Nothing special ti say except what already said on the flight in about the fact that now you have to pay for every single thing and ONLY tap water is free."

ايجابيات: "Food and drink service was good and without additional cost and crew was very cordial and attentive.In flight entertainment with good amount of choices. On time and better than most in comfort in Economy. Toilets were clean and with all needed."
سلبيات: "Would like to see more two seats row choices rather than three."

ايجابيات: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
سلبيات: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."