ايجابيات: "Flight was pretty empty so I had a whole row to myself which was incredibly comfortable"
ايجابيات: "I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227"
سلبيات: "Please contact me on my phone number +966502263227"
ايجابيات: "Crew, and timing of flight"
سلبيات: "Improving the food and beverage selections."
سلبيات: "Departure on time"
ايجابيات: "Nice and smooth"
سلبيات: "The crew was not helpful. We kept asking for many things but they don’t bring them from the first time. They gave me food as normal and when I opened it they brought my requested special food which should be given to me earlier."
سلبيات: "Delay, 2 times"
ايجابيات: "On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing."
سلبيات: "Checked in Luggage come out 30 minutes late."
سلبيات: "Flight was scheduled to depart at 2200 actually took off 2310"
ايجابيات: "Some of the flight attendants are nice"
سلبيات: "No Wi-fi as promised to complete my work. Food was ok"
ايجابيات: "Steward was helpfull"
سلبيات: "No thing"
سلبيات: "Delay for more then 5 hours!"
ايجابيات: "Very bad travell"
سلبيات: "Delayed boarding and departure both outbound and inbound"
ايجابيات: "You left on time. You arrived on time. My luggage got to the other side. Nothing was lost."
سلبيات: "Your entertainment system needs to more interactive and controlled in each seat."
ايجابيات: "The free miles"
سلبيات: "Boarding crew was not helpful & food was bad"
سلبيات: "Delay after delay. Broken entertainment system"
سلبيات: "Security check at entrance leading to delay over 2 hrs"
سلبيات: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
ايجابيات: "The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent."
سلبيات: "The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer."
ايجابيات: "Nothing as usual."
سلبيات: "Flight was 40 minutes late at departure airport. Missed up all the luggage in destination airport. Waiting long time for bus shuttle to come at the airplane."
سلبيات: "Crew was grouchy. The food was over cooked."
ايجابيات: "The trip is pretty good but the movies need to be increased and the food needs variety."
ايجابيات: "The seats were comfortable as they were in Boeing 787 Dreamliner."
سلبيات: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere."
سلبيات: "Flight is delayed too much!!!"
سلبيات: "Entertainment system did not work in my seat. Food quality was bad"
ايجابيات: "The crew were helpful The seats were far from each other The food was good"
ايجابيات: "The staff are positive they really try to fulfill your requirements."
سلبيات: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
سلبيات: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."
ايجابيات: "Very good"
سلبيات: "All ok"
ايجابيات: "Nothing was good about this flight"
سلبيات: "The flight was delayed to next day. It was a mess"
ايجابيات: "plan was on time in departed and arrive food was fine all services was good"
ايجابيات: "Very nice airline with very nice crews."
ايجابيات: "Very nice people and courteous"
ايجابيات: "Excellent flight!"
ايجابيات: "The seats"
سلبيات: "The food was ok. I was expecting a bit more freshness"
ايجابيات: "good food"
سلبيات: "the airplane it's old *not comforted chair. *the touch of screen isn't smooth. *Delayed takeoff"
ايجابيات: "Extremly Friendly crew, good Lounge"
سلبيات: "unjustified Delay, no clarity when it will take off, 10-15min from announcement to closing doors, people were running espcially families."
ايجابيات: "The staff were extremely helpful"
سلبيات: "They should have more updated Bollywood movies.Jeddah airport was appauling.No duty free,no wifi,toilets were filthy,overcrowded.Will not travel via Jeddah again."
ايجابيات: "The food was excellent and the crew were very helpful in solving some of our issues. The food was good with three choices for the main course, and the seats were comfortable."
سلبيات: "I had two problems on this flight: 1) I had reserved for my family five adjacent seats, but when our boarding passes were issued the person at the counter gave us seats on three different rows. 2) The in-flight-entertainment unit only at my seat was not working and the crew couldn't get it to operate correctly."
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
ايجابيات: "Nothing noteworthy was done well."
سلبيات: "The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like."
سلبيات: "It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely..."
ايجابيات: "New airplane was comfortable and clean. Food was just okay."
سلبيات: "We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort."
سلبيات: "They know better than me"
ايجابيات: "New aircraft with comfortable business seats"
سلبيات: "More than 4 hours delay! Not all selection from food menu available"
ايجابيات: "Flight Crew were great"
سلبيات: "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."
سلبيات: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."
ايجابيات: "Not much, actually."
سلبيات: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."
ايجابيات: "Excellent airline overall Great seats for sleeping"
سلبيات: "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"
ايجابيات: "The general attitude of the crew was good"
سلبيات: "There should be improvement in the food"
ايجابيات: "Seat layout-767 has only two seats across on the side sections, much better than three, which most planes have. Crew was courteous, captain explained reasons for delay. Plane was not crowded."
سلبيات: "Flight delayed two hours by weather. Ground operations seemed slow. All planes were delayed by weather, but ours took longer to get ready once weather cleared. Passengers were bussed to the plane for both boarding and disembarking while other planes used jet bridges."
سلبيات: "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"
ايجابيات: "I liked the crew. They are kind."
سلبيات: "The boarding in Addis was an absolute nightmare. No one could figure out where to go and when. Mombasa and Nairobi flight boarding was mixed. I've never seen anything like this. There was not enough room in the boarding area so everyone was pushing and shoving. I can't recommend Ethiopian airways to anyone after this experience."
ايجابيات: "Nice crew"
سلبيات: "Poor communication on boarding gate for business class Aircraft and business seat just medium Food quite as fast-food service"
ايجابيات: "I have only flown one better airline.....Emirates. The crew service was unbelievable. Wonderful experience. I have a new primary international travel carrier!"
ايجابيات: "Good service in the plane"
سلبيات: "In Lomé ground crew are horrible and asking for bribes including the supervisor."
سلبيات: "They didn’t announce when boarding started/what zones were to go."
سلبيات: "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."
سلبيات: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."
ايجابيات: "We were told by United that Ethiopian Airlines does not allow more than 2 checked bags per customer, but that is absolutely not the case. We ended up driving to LA and found that Ethiopian accepts as many bags as we will pay for."
ايجابيات: "Comfortable, excellent service"
سلبيات: "Nothing - everything was fine."
سلبيات: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"
ايجابيات: "Loved the service!"
ايجابيات: "The crew where very pleasant, The service on the plane was good you had a choice of what meal you would like to have you also had a choice of any movie or entertainment that you would like to see or play there was more leg space and much more comfortable seating"
سلبيات: "I can’t fault anything on this flight."
ايجابيات: "צוות אדיב ורגיש לנוסעים ויעיל"
سلبيات: "האוכל לא היה מגוון לא הכיל פירות או ירקות טריים , היה מבוסס על אורז ופחמימות, לא הוקרן מסךמסלול הטיסה, לא היו אזניות זמינות"
ايجابيات: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
سلبيات: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
سلبيات: "Terrible food (chopped cold spaghetti with no flavor) and terrible service (crew forgot to offer me tea or water, did not come when called) and over one hour late with no apologies given"
ايجابيات: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
سلبيات: "They are very unprofessional and unhelpful and I'll never book them again."
سلبيات: "Aircraft change led to massive confusion. No priority boarding for business class. Inept and care-least service from the head cabin attendant in business class. Zilch entertainment. Inedible dinner"
ايجابيات: "The crew were all very friendly and welcoming."
سلبيات: "The food options need to be more varied."
ايجابيات: "The flight was ok, left late but didn't impact our arrival time."
سلبيات: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."
ايجابيات: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
سلبيات: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"
سلبيات: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."
ايجابيات: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
سلبيات: "Flight was delayed. No information was given on this. Also,Addis adaba is not a tier 1 Airport. I'd rather pay the same. Money to go through Qatar or dubai."
ايجابيات: "The crew very kind and made me feel comfortable"
سلبيات: "Old 767, with not comfortable set up and no individual TV set."
ايجابيات: "Very kind and attentive staff."
ايجابيات: "Service & Staff"
سلبيات: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."
ايجابيات: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
سلبيات: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."
ايجابيات: "After I bought the tickets then they cancelled three or of the fire legs and have me over night flights, who does that? There was no storm, no earthquake, why? I'll never Vik with them again. And, weeks later I'm still trying to get my money back, over a thousand dollars lost to an unprofessional airline."
سلبيات: "What did I like? Nothin!!!."
ايجابيات: "The plane on this part was not too bad."
سلبيات: "The person at the check in counter initially gave me a different seat than the one I chose online but changed it after I asked for the same seat I had selected online, hone of the worst seats on theplanee also changed my seat for the addis ababa to manila leg without my knowlege and gave me one of the worst seats on the plane. Ruined the trip for me"
ايجابيات: "Flight crew services"
سلبيات: "Insufficient drinks"
سلبيات: "Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help."
ايجابيات: "Seats are ok but unable to recline"
سلبيات: "Keep up the good work"
ايجابيات: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
ايجابيات: "The crew was ok. The seats no conmfortable."
سلبيات: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
سلبيات: "Flight was over booked"
ايجابيات: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
سلبيات: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
سلبيات: "Delay on departure and no bus at arrival"
سلبيات: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
ايجابيات: "The flight arrived ten minutes early at our destination."
سلبيات: "Extremely small and uncomfortable seats even for a small person."
ايجابيات: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
سلبيات: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
ايجابيات: "We got to our destination."
سلبيات: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
سلبيات: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
سلبيات: "2 hrs late and we missed all our following connections as a result."
سلبيات: "You have to inform the customers, that company needs you to have a visa"
سلبيات: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
سلبيات: "Last minute boarding change & overall 1 hr delay"
ايجابيات: "Everything was on time, no delays. Polite crue. Easy boarding."
سلبيات: "The seats are not comfortable at all"
ايجابيات: "Staff were generally sweet & approachable."
سلبيات: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
ايجابيات: "Flight was on schedule"
سلبيات: "No free drinking water"
ايجابيات: "Absolutely nothing"
سلبيات: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
ايجابيات: "Cheap with early booking"
سلبيات: "No food, even free coffee."
ايجابيات: "Price price price"
سلبيات: "Messy boarding"
سلبيات: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
ايجابيات: "Cheap flights and convenient airport"
سلبيات: "Seats uncomfortable and hot"
سلبيات: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
سلبيات: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
سلبيات: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
سلبيات: "Everything. Worst service I have ever seen on a flight."
ايجابيات: "Everyone was really friendly and accommodating to my needs"
سلبيات: "40 minutes late taking off - sitting on the plane"
ايجابيات: "Nice crew"
سلبيات: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
ايجابيات: "We arrived safely"
سلبيات: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
سلبيات: "Hidden fees"
سلبيات: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
سلبيات: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."
ايجابيات: "Actual in-air flying experience was smooth."
سلبيات: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
ايجابيات: "Friendly staff members"
سلبيات: "They didn't have blanket and it was very cold.."
سلبيات: "Basic flight. Rude crew and late flight"
ايجابيات: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
سلبيات: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
ايجابيات: "There really isn't a lot to like except the base ticket fare."
سلبيات: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
ايجابيات: "The don't say the truth"
ايجابيات: "They robbed me saying low cost wizz sucks up airline Took my 30£ for not checking on line I already post on social media about it so the whole world knows about wizz suck airline in the world"
سلبيات: "Rude people on the counters racist cheating in the name of low cost never ever recommended to even my enemies that much cheaters robber other customers said is all lie"
ايجابيات: "Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding."
سلبيات: "I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties."
ايجابيات: "No water for the passengers, tea should be paid for, full price was not shown before ticket purchase, worse customer service (very rude)."
سلبيات: "See above"
ايجابيات: "Transparent fare, no frills and punctual."
سلبيات: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
ايجابيات: "On time"
سلبيات: "Preview print passwords"
سلبيات: "Randomly picked for paying a carry on fee. Misleading, expensive, and the feeling of being extorted. I will push for a refund."
سلبيات: "We were made to wait for some 40 minutes in a glorified cattle shed with no seating before boarding. Will never fly with this airline again, however cheap it might be!"
ايجابيات: "The flight got cancelled"
ايجابيات: "I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible"
ايجابيات: "To be honest nothing"
سلبيات: "Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings."
ايجابيات: "Very friendly crew"
سلبيات: "Leg space is very tight No entertainment whatsoever as its a very old plane. I ordered a seafood special meal and it was burned."
سلبيات: "Tv not work"
ايجابيات: "The connection"
سلبيات: "1-the response towards my damage laggiage which happen During trip. 2- The food was not good. 3- in spite asking a gift for my child staff denied and said this is stopped. At the same time they said if I had booked meal for my child in advance I would have got a child gift . This sounds incorrect. 4- my bag was damaged and I found that only when I reached home after a long trip. Immediately I called Kuwait air ways numbers in india . No answers to my calls , then when finally got some one they gave me another number and kept on calling till some one answerd and simple reply was was Can’t accept your claim . You should have logged the claim at th airport when you arrived not after leaving the airport. I told them that I can on a long flight and I didn’t see that in the airport . My bags were handed by porter and as soon as I saw the bag on arrival home I stared calling. The answer was no you should have made your claim at airport . We can’t take your claim. I tried to explain the face to them but they were not ready to understand."
سلبيات: "Please we need better service at Dhaka airport"
ايجابيات: "Everything was excellent but Dhaka airport service worst.."
ايجابيات: "The plane is new, the spaces between the seats are wide, comfortable seats, nice crew and 3 choices of meals."
ايجابيات: "Comfortable flight"
ايجابيات: "I bought economy fare but was in what is considered business class on all US domestic flights. And I wasn’t upgraded, so not sure what happened but I was very happy."
سلبيات: "Really nothing to complain about. Great experience overall. Will fly again."
ايجابيات: "There is one Filipino flight attendant who is very attentive to the Passengers. The other female FA are less helpful. Our flight arrived on time which i think is a big plus."
سلبيات: "Unorganized, there is no order in boarding economy pasengers. The food is not up to par compared to other airlines. The flight attendants are always rushing. Our plane landed very hard and then it started wobbling, It was very scary."
سلبيات: "Veggie food could’ve been better and better movies could’ve been added to entertainment part"
ايجابيات: "Entertainment available as soon as you were seated and until you got up to leave. You did not have to wait to get to 10,000 feet and it did not stop prior to landing. Choice of meals on the flight was great. Seats were comfortable."
ايجابيات: "Served a meal instead of just peanuts. Great entertainment that you can start to watch as soon as you get in your seat."
سلبيات: "Boarding was a bit behind and they did not post or announce a delay. Passport control at the Airport was way too long and baggage claim never showed where my bag was supposed to drop. I found it eventually. An exit row did not seem to give you any more space like on US carriers."
سلبيات: "Bad time management"
ايجابيات: ". Real vegetarian food can be served. 2. The space between front and back seats to be slightly more. 3. The staff of the Kuwait airways should coordinate with the passengers continuing their journey right from the time the passenger gets down from the flight. We faced problem in locating the office of the kuwait airlines at Kuwait. 4. The gap is too long between the flights. 5. No details in some of the gates regarding the flight details. 6. The snacks served at Kuwait airport can be slightly different."
سلبيات: "1. Too much time in kuwait airport. 2. Sudden gate change in Kuwait airport which was not informed by any body."
ايجابيات: "Friendliness of the crew"
سلبيات: "Delays and long security lines."
ايجابيات: "On time."
سلبيات: "All fine."
ايجابيات: "easy boarding"
سلبيات: "the reference code for kuwait airways should be mentioned in e-ticket"
ايجابيات: "When it was 45 min to take off and we were still in queue, we were brought forward to an open counter, also we were brought forward at the gate"
سلبيات: "No specific counter per destination, the counter zone is a choas, the gate is shared with another flight, plane was not clean, old and no entertainment screen, no prompt response to help, kids meal were not healthy (fried nuggets). Seat lock can be easily open by kids."
سلبيات: "Horrible bathrooms in Kuwait Airport. I am not going to travel via Kuwait again."
سلبيات: "Food.bording take Long lines. Sale airline tickes with 9 hours transfer and make you buy hotel inside airport for ,125 dollars.this practice is so negative and make kuwait look very bad."
ايجابيات: "Very fast transactions"
ايجابيات: "Very comfortable Seat with a lot of Space. Food. Entertainment. Service. Very clean. The best I flew with and I fly a lot."
سلبيات: "All are just great. Thank you"
ايجابيات: "Food crew."
سلبيات: "The gate selection and the boarding process was horrible. Have to take bus to the plane. Then have to carry hangbag up a steep set of stairs. The plane was old, hot and smelling. However the cabin crew was excellent."
ايجابيات: "New air craft"
ايجابيات: "Planes are little bigger..more leg room...requested special meal was provided. Pretty Decent for the money."
سلبيات: "They must carry more blankets...on one plane it was so cold and they were out of blankets!!! Air hostess are not that friendly. We had booked round trip, there were delays on both the sides. No much selection for kids entertainment."
ايجابيات: "Flight was on time"
سلبيات: "Cabin crew did not check for seat belt or seats in upright position, they asked us to stow the tv while two seats away the tv had not been stowed throughout the flight Several times we put on the help light the response was not prompt specially we needed help for our enfant"
سلبيات: "cleanliness is aconcern"
ايجابيات: "All luggage arrived."
سلبيات: "1-Boarding pass for the 2flights were made in Doha, we were promised front seats as we have an infant, but were seated in normal seats on the kw-Cai leg. 2- I had to pay for accommodation at the hotel during transit, and for every meal. 3- They kept us waiting for 2 hours to move us to the hotel after Doha-Kuwait leg."
سلبيات: "Waiting time in Kuwait airport was very boring as no internet access available."
ايجابيات: "Again, safe flight is most important than anything else."
سلبيات: "In-flight service for this leg of the flight was better than the previous one. The service can definitely be better. For long haul flights, passengers must be served with liquids frequently. which did not happen overall."
ايجابيات: "Crew was very friendly and supportive. They all had a picture with me as I was wearing my Blazer with Guinness world records. I had a great honour. I wish I was also part of that team. You may see me on youtube.com as manjitironman. In a but shell I am very happy and travelling again on 17 June from London to Delhi via Kuwait.....hoping to have the same service."
سلبيات: "Everything,, crew, food, seats, entertainment and above all the great hospitality."
ايجابيات: "First, the flights both ways ran late. I missed my connecting flight on one leg and reached home the next morning instead of a night before the other leg. The air hostesses were rude at times. There were no blankets for most of the passengers. Only a few got them. We had to specially request blankets for our kids but managed to get only one blanket for two of our kids together. There is no alcohol on board. Having it available for the long-haul flight has its own advantages. Overall, I would not fly in Kuwait airlines again."
سلبيات: "Customer service was worst.. They need to improve a lot on this.."
ايجابيات: "crew was friendly"
سلبيات: "Food wasn't good, entertainment system not working for everyone, no USB charger so we couldn't even was movies or listen to music on our smart phones/ tablets."
ايجابيات: "The flight got delayed by one day so I requested the manager to adjust me for another flight so that I could reach my destination on time and he did. Thank You"
سلبيات: "When the flight got delayed I received the message just few hours before my flight."
سلبيات: "The was a man on medication, a seat in front of me. He was upset. The lady crew member was aware that he was on medication. She harassed the passenger and was extremely rude to him and he was clearly anxious to fly I ordered special meal, vegetarian. I had to exchange seats with a co passenger and informed the crew. They forgot about it. Twice they gave me food saying it was vegetarian, but it turned out to be chicken. I ended up hungry. The entertainment system did not work for the entire duration of the flight No apology, nothing! Will never travel Kuwait airways again"
ايجابيات: "Food is better than Air India good crew"
سلبيات: "-entertainment system is worse -toilets are not stocked well"
سلبيات: "They cancelled the flight"
ايجابيات: "The check in staff was awesome. They upgraded our ticket. The staff on the plane handled a sick passenger with great care. The pilot was amazing. Very smooth takeoff and landing. This was one of the best flights I've ever been on."
سلبيات: "Entertainment system was not working."
ايجابيات: "Good food"
سلبيات: "Airport is really bad and smoke rooms are right in the mi"
سلبيات: "5.5 hour delay. Horrible in flight entertainment, screen smaller than my cell phone, not on-demand but running in a loop. Muffin for snack!"
ايجابيات: "Nothing it was a terrible"
سلبيات: "تعطيل مو تاخير هذا ساعة كامله تاخير كنت حاجز طيران داخلي بعد هالرحله و طارت علي بسبتكم اول مره و ان شاء الله اخر مره اطير فيها"
ايجابيات: "Poncuality, arrival time was really ponctual, thank you"
سلبيات: "I think the entertainment library should be larger and more updated, head phones did not work"
ايجابيات: "Food was served at the end of the trip. Crews misbehaved while asked about inconvenience."
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
سلبيات: "Schedule. Crew"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
سلبيات: "delay flight and rent another craft lion air !!"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
سلبيات: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "The crew was very rude. They were not helpful at any stage."
سلبيات: "Crew members should be trained properly about how to be nice in dealing with passengers."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."