العثور على رحلات طيران رخيصة إلى سانتا بونسا

سلبيات: "Seats are extremely uncomfortable, tight, not functioning"

سلبيات: "Lack of communication and unfriendly crew."

سلبيات: "Everything I enjoy flying with turkey airlines"

ايجابيات: "Friendly. Lots of food and accessories."

ايجابيات: "Polite crew and staff, comfortable enough for economy"
سلبيات: "Special meal wasn’t correct at first, crew corrected the mistake but the meal was absolutely terrible. Had the no lactose meal and it tasted exclusively of stewed tomatoes. Pack a lunch and don’t rely on the airport at Istanbul, there’s no options for people with food restrictions."

ايجابيات: "Movie choices and food excellent. Great flight staff"
سلبيات: "Movie controls not too responsive"

ايجابيات: "Not much to say"
سلبيات: "The unfriendly and unhelpful flight attendants, the airport staff. the long distance. rude and disrespectful staff."

ايجابيات: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

سلبيات: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."

ايجابيات: "the crow"

ايجابيات: "Our Turkish Airlines flight was late boarding and passengers were upset about not being able to make their connecting flights. The crew handled it well, but anxiety was high. The food is always good and one of the reason I fly Turkish Airlines on a regular basis."
سلبيات: "Passport Control at Ataturk International was a nightmare with hundreds of people ahead of us in the queue. No Police to secure the area, so people rushed the line pushing us aside and jumped the queue, this happened repeatedly. I would advise people NOT to fly into this airport and expect to make your connecting flight, because it doesn't play out well at all. We were in line for 2 hours and witnessed people pushing, shoving, yelling at strangers and generally acting like animals. I found the whole experience highly disturbing."

ايجابيات: "Generally efficient and comfortable."
سلبيات: "Leg room seemed a bit tight and the food didn't seem fresh."

سلبيات: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"

ايجابيات: "Nice business lounge with healthy food Rich entertainment despite of old fashion personal screen"
سلبيات: "Overcrowded boarding place No special car for business class passengers Bags not delivered at arrival for me as a business class passenger and absolutely no information provided by Turkish. This is just to show that the marketing approach for flights decided to Africans is not a priority"

سلبيات: "Passport control"

ايجابيات: "Good and comfortable"
سلبيات: "Food"

ايجابيات: "Since we are first time travelers going from Chicago to Rome, Italy via Istanbul, we cannot compare to other airlines. But, we had a very good experience & the food, services and entertainment rvice were very good! The airfare too was excellent."
سلبيات: "Not certain if it's typical in long flights/but it was very difficult sleeping in these seats."

ايجابيات: "El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge."
سلبيات: "El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11."

ايجابيات: "The flight itself was great and the crew was wonderful"
سلبيات: "Due to the laptop ban, the boarding and un-boarding process was brutal. We had to stand in line for an hour and a half just to hand over our laptops, where for some reason they decided to have only 2 people handling the process which created a huge line. The flight was 1:30 late and as we landed, there was no method to the delivery of the laptops to people. I had to wait almost 2 hours to get my laptop. Again, they only had 2-3 people handling the distribution of the laptops. I understand the security issue, but this issue was known for weeks now and there is no reason not to have enough people on the ground to take care of the boarding and distribution of electronic devices to at least make this an easier experience. There is no excuse for such poor preparation and service."

ايجابيات: "Great flight, crew and experience."
سلبيات: "Breakfast selection was a bit subpar"

سلبيات: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."

ايجابيات: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."

ايجابيات: "The staff was efficient, friendly, and helpful, the meal was reasonably good, my fellow passengers were pleasant."
سلبيات: "Most discomfort I had stemmed more from my own fatigue and the inherent dryness of airplane air than anything that could have been controlled. No, the tea I had after my meal wasn't good, but I'm picky. The entertainment options were heavily impaired by the heinous sound quality, however, rendering the movie I watched crackly and often inaudible. I also wish the ticket counter opened earlier before the flight, especially when it ostensibly closes an hour before takeoff. That makes for a narrow window indeed."

ايجابيات: "Food was good , crew was nice, entertainment was good"
سلبيات: "They lost my bag, no apology until I had to write a complaint, no reimbursement of anykind for bag arriving 3 days latter, and I can go on...."

ايجابيات: "There was upgrade special on our outbound flight at check in which we took advantage of so we were in business class flight from SFO to Istanbul. That was awesome experience - very comfortable fully reclining seats, gourmet food and drinks, impeccable service, wide entertainment selection, etc. Even on the shorter leg flights we took (i.e. Istanbul to Rome and Dubrovnik to Istanbul) they served food (light snack). We flew economy from Istanbul back to SFO but got exit row seats so plenty of leg room and seats reclined good amount. Again, great service, food and entertainment. All the flights we had on our itinerary were newer planes. Turkish Airlines is so much better than American airlines!"

سلبيات: "small seats and no room"

ايجابيات: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."

ايجابيات: "Onboard service was good. Ben Gurion airport services were excellent."
سلبيات: "Departure was late by an hour which made me miss my connection. Because of this: I had to purchase a visa @$70 US Airport service in Istanbul was very bad. It took 2 hours before anyone would actually help me to organize my next flight to Milan. By the time I arrived in Milan, my family had left worried sick not knowing what happened to me. I then had to find a bus to take me to Lugano, another 25 Euros, and not to mention all the stress to me and my family. I then decided not to put myself through the same situation on my way back to Tel Aviv and purchased new ticket with another Airline company. Overall, the whole experience was a nightmare."

ايجابيات: "Boarding employees were so polit The flight was on time"
سلبيات: "Entertainment were poor"

ايجابيات: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
سلبيات: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

سلبيات: "I did not like the kind of airplain it is not like the plain it gose to uorp or usa. Please try to imrove and bring good airplain. I flyed from dammam and bahrain and the ace of the plain for differnte time it was not good."

ايجابيات: "Aircraft was new and clean, and the crew was both professional and friendly. The food was excellent and it was a surprise to be served a full lunch on a 2-hr flight in coach class. All in all a great experience."

ايجابيات: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
سلبيات: "Nothing. All good"

ايجابيات: "Great service, amazing food. A lesson to be learned by the American carriers'"

ايجابيات: "New planes, very modern fit-out, industry leading entertainment system. Excellent flight all round."

ايجابيات: "The service, the food, everything."

سلبيات: "The fact that they were not helpful to my dad"

ايجابيات: "emergency row had plenty of leg room."
سلبيات: "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."

سلبيات: "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."

ايجابيات: "The flight was very pleasant. I was traveling wit my 2-year old and they brought him a little Batman vs Superman bag with an inflatable airplane, airplane binoculars, and slap on watch. They also brought him an activity book. I thought this was a lovely touch that helped keep my child entertained on our long flight. Adults also received a goody bag with grippy socks, slippers, eye mask, lip balm, toothbrush with toothpaste, and ear plugs. It was a pleasant surprise."
سلبيات: "Someone was escorted off our plane when our flight landed for unknown reasons. This was the day after the terrorist attacks in Belgium at the airport and metro, and the crew asked the person being escorted off the plane if he had taken all of his bags. If this person was a terrorist, do you really think he would just tell you if he left a bag of explosives on board?"

ايجابيات: "The crew was amazing! The entertainment was awesome and got me through the 12 hour plane ride just fine. Best airline I've been on this far."
سلبيات: "I come from a poor background and it's sad to see that in order to have first class it'll cost you more than what I make in almost 5-6 months just to have a little more comfort... I'm not a big fan of the comfort side of the plane. You only go back so far and if you have a middle seat like I did you have to try in sleep in an upright position practically looking forward. Extremely difficult and really uncomfortable. If it wasn't for the Cafine drinks and entertainment I would of probably gone crazy. Metaphorically speaking."

ايجابيات: "Turkish airlines never gave me notice or explanation. At least Kayak gave me notice and i appreciate."

ايجابيات: "I liked the service. And I also enjoyed the food."

سلبيات: "delay in the flight time"

سلبيات: "Hot air conditioner"

ايجابيات: "i didint like any thing because i didint fly back to bostonan the day when i supostube fling.very bed service no communication with customer servce the are disrespectfulli ended up paying another ticket back for boston.newer again fly with them."

سلبيات: "Turkish is a terrible airline in many ways. My 90 year old parents were traveling on this flight, and because they have difficulty walking, I had ordered wheelchairs for them. Since on the in-bound flight they did not get assistance during the layover in Istanbul, I called on multiple occasions to their customer service to complain. I was directed towards their website where I had to fill out a complaint form - of course the form is simply to allow customers to vent - no one contacted me to apologize or remediate the situation. On their return journey, I once again confirmed over the phone and at the check in counter that the wheel chair assistance would be available. I was able to secure this for the first leg, however that was it. They were once again left high and dry during the Istanbul layover. They have lower prices, but the quality of customer service is very inferior. If you can afford to pay a bit more - avoid using Turkish. If you do use - certainly be prepared to have any special requests ignored and to be confronted by inefficient customer service."

ايجابيات: "I liked the courtesy of the crew and service attitude of the staff."
سلبيات: "The departure time from Dammam is not ideal but manageable."

سلبيات: "- very limited space between the seats - the cabin crew was not as dedicated and helpful as I'd expect - the seats upholstery was dirty (yes, they don't have leather seats but fabric... who puts fabric seats on a heavily used plane?!) - the food was nothing special, come on Turkish, your country has one of the best foods in the world and you serve such poor meals?! - the entertainment system was crashing and restarting almost every hour"

ايجابيات: "From stevards to comfort, everything was just perfect!"
سلبيات: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"

ايجابيات: "The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure."
سلبيات: "The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology."

سلبيات: "Great airline"

ايجابيات: "Very good flight and crew."
سلبيات: "It was a good flight."

ايجابيات: "Ended up flying with air canada after they switched us"
سلبيات: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."

ايجابيات: "Big airplane:)"
سلبيات: "I like Lufthansa but but I was on standby this is stressful this I don’t like. Over book I’m sorry but service awesome"

سلبيات: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

سلبيات: "I propose to keep on board the plane some bright and interesting toys for calming the children who, for almost the entire 10-hour flight, cry and do not give rest to all the passengers. I understand that parents should have worried about this. But if the parents can not do anything with their child, the new toys could help calm the child, and not turn a long flight into torture for other passengers and crew."

سلبيات: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

ايجابيات: "Everything was on time, the service was very nice as well. No problems at all."

ايجابيات: "Arrived with enough time for me to connect to my international flight."
سلبيات: "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."

ايجابيات: "Food was good. The entertainment was better as long as the system wasn’t locking up. Fairly clean plain"

ايجابيات: "Friendly crew"
سلبيات: "Movies were old"

سلبيات: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

سلبيات: "A man next to me took a picture of me when he thought I was asleep."

ايجابيات: "Clarity of informations"
سلبيات: "Every thing"

ايجابيات: "0"
سلبيات: "No checjed in luggage allowed - i did not know that when i bought it!"

ايجابيات: "Entertainment options were great and always make the flight go by faster."
سلبيات: "Seat was broken and didn't recline, stewardess had zero interest in assisting. She could have simply told me she was putting in a work order. Only one food was option available, the stewardess offered zero solutions for people with allergies to the option provided. The general theme was that the crew wasn't eager to please."

سلبيات: "Our luggage was the last to arrive planeside from our late flight from Vancouver. We saw out luggage on the cart next to the plane, but apparently someone decided not to put it on the plane. We are now at least 24 hours without our luggage (we still don't have it) and cannot take advantage of our very expensive vacation. I must say, we will stop using Lufthansa and all partner airlines. This is completely unacceptable. I have received no communication at all from Lufthansa to explain why our bags were not loaded onto the plane, even though we saw them out the window, on the cart, next to the plane, before door closure. I am wondering if someone at Lufthansa decided it would be fun to ruin our vacation?"

ايجابيات: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
سلبيات: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

ايجابيات: "They have some films with subtitles- perfect for Deaf people."
سلبيات: "Wish all films have subtitles- there are millions of deaf people in the world, you know?"

ايجابيات: "The entertainment was good for 8 hours of flight !"
سلبيات: "I would suggest free Wi-fi for everyone on board not only for business class! And to update the movie list each month! Any chance to have an contract with CNN or Fox News so the people can watch the news during the flight? Live TV?"

ايجابيات: "Service and crew excellent"
سلبيات: "Boarding took too long as automated boarding was defective."

سلبيات: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"

ايجابيات: "Thai chicken dinner was good"
سلبيات: "Cold breakfast sandwich. It said on the package it was "oven able", the spread was rock hard, bread hard, would have been better warmed up. Leg room is tight"

سلبيات: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"

ايجابيات: "The boarding was smooth. The movies are ok."
سلبيات: "The seats are terribly not comfortable. I've been in many long flights with other carriers but these by far are the less comfortable seats ever. I tried in April the premium economy and the business class with the same carrier but still I'm disappointed and it doesn't seem that it will get better."

ايجابيات: "Everything was good , on time and without problems."
سلبيات: "No entertaiment"

سلبيات: "As there was a long wait, the gate change did not come quickly for notification."

ايجابيات: "Crew was helpful."
سلبيات: "I paid for a specific seat next to my friend but we did not get seats together. There was a change in aircraft."

ايجابيات: "I liked that Lufthansa was able to get me a flight home on the day planned in spite of the strike. I love Lufthansa's customer service. The flight was excellent. As usual the fight attendants were great. They worked together to get every thing done and make passengers comfortable. I prefer to fly Lufthansa"
سلبيات: "There were many empty seats in the economy plus section. Once in flight passengers were offered an upgrade but it was still about 300 dollars. I understand that if the price for an upgrade dropped once in flight people would just wait until then to upgrade. However, I think something should be done differently somehow. If economy plus is frequently not full then please consider refiguring your planes to give regular economy just a bit more space, even an inch or two would make it nicer. At the end of our flight the passenger behind me was crying because of pain in her jaw and face. The flight attendants were very attentive, and did all the right things. Except they advised the passenger to see a dentist before her flight home. They should know that sinus pressure, or pain from a sinus infection, can feel like a tooth problem. Just FYI. A suggestion to visit an urgent care center that day would be more appropriate. An urgent care center would be able to take care of sinus problems (she sat behind me for a transatlantic flight I can tell you she had some). An urgent care center would also be able to refer her to another provider as needed."

ايجابيات: "Flight was on schedule. Was lucky to get a empty seat next to me so plenty of room. Glad they provided the requested specialty meal."
سلبيات: "Boarding occurred an mass. No order what so ever so long lines getting to the plane and in the plane. The head phone jack was for a two prong headphone so it forced you to use the headphone they provided or only hear from one ear."

ايجابيات: "I have some anxiety when I'm flying and I told the flight attendant, I asked her if I could move to a window seat that was the premium economy section and she moved me and my husband and made sure I was ok the whole flight!! I felt so much better. My visit to Germany had been very stressful since I went there for my moms funeral, so I really appreciated her kindness."

ايجابيات: "Good infotainment"

ايجابيات: "Excellent service newer plane check in was a breez entertainment on plane was some of the best we have seen in a long time overall a 5 star experience."
سلبيات: "Nothing"

ايجابيات: "The flight attendants were some of the best that I have ever had. Very friendly."
سلبيات: "The lunch/dinner that we received right before landing in Charlotte. Too much dough and spices. Less bread would be tastier."

ايجابيات: "Frankfurt airport was easy to navigate around. Security checkpoint was fast and organized unlike Heathrow's awful service. Flight was great! Friendly staff, good food and comfy seats."
سلبيات: "There isn't anything I wasn't happy with !"

ايجابيات: "Brand new aircraft, incredibly nice staff, comfortable seats unlike other airlines, at least 50 movies to pick from... Overall it's the best flight I have had (in coach) in the last 12 years."
سلبيات: "He food could have been better, chicken or pasta also has me cringing at this point."

ايجابيات: "The crew was very friendly"
سلبيات: "The seats on my return fight were terrible! my knees were touching the seat in front of me. nehmen the person ahead leaned their seat back, I only had about 10" from my face to their seat. Terrible! Also difficult to watch a movie with the screen that close to your face; that's terrible on the eyes."

ايجابيات: "Boarding, crew, and comfort was good. It wasn't really their fault the turbulence was bad, so I'm not complaining about that. Entertainment was magazines, but it was a forty minute flight, so I didn't expect anything fancy."
سلبيات: "Even though the flight was short, something more interesting than a sales magazine might have been nice. I don't need anything electronic, but sheesh, give me a Highlighters or something!"

ايجابيات: "The overall performance of the pilot and crew members hospitality."
سلبيات: "No dislikes"

ايجابيات: "Staff were super nice. It was a code-share with Air Canada so it turns out to actually be Air Canada."
سلبيات: "Food was dreadful. The code-sharing is not good because I can't check in online 24 hours before, so I can't select my seats until I get to the airport. I also can't select my food with a code share and that matters to me because I'm vegetarian so it won't be something i do ever again."

ايجابيات: "Crew was nice"
سلبيات: "Seats had way too little leg room"

ايجابيات: "Flight attendant was helpful."
سلبيات: "Plane was very tiny..."

سلبيات: "In July 2015 I booked flight from DTW to PMI to visit family over Xmas holiday. At that time there was no warning or indication of an issue regarding our minor child's passport. On our departure date (12/26) my family was denied boarding because our minor child's passport did not show an expiration date 3 months beyond our departure date. Lufthansa never emailed, called, or otherwise contacted us prior to the departure indicating there was a problem. Had I known about this issue I could have resolved it. While at the airport, Lufthansa made no offer for help beyond suggesting we call Delta or KLH. Further, Lufthansa is not willing to offer even a simple travel voucher for a future flight. We had to forfeit the entire flight package and lost thousands of dollars. I highly advise any future customer to make sure you check your passport expiration date if traveling or connecting to any EU country. I would NEVER recommend Lufthansa to anyone."

ايجابيات: "great flight attendant"
سلبيات: "food lacked a bit taste, but was good overall"

ايجابيات: "A long flight but the airplane was new and comfortable. Again, the flight staff was great. They went out of their way to make sure all needs were met."

ايجابيات: "The flight attendants were nice."
سلبيات: "Economy seats were tiny, with practically no legroom (even for a small woman), and zero pitch. The food tasted bad, but smelled even worse."

ايجابيات: "The transfer from my previous flight to this flight worked like clock work but there was no time to spare."

سلبيات: "On my connecting flight from Frankfurt to Kiev crew decided to check in my carry-on bag (which flew just fine in the bin on the previous flight, which was exactly same size plane). After I picked my bag from the belt in Kiev I found it badly damaged, as if somebody was dragging it all the way over the concrete. It would have been a good flight but the incident left bad aftertaste. I hope that LH will address the issue (waiting on their response now)."

ايجابيات: "Nice staff and no delay"
سلبيات: "Instead of crisps maybe a bit of cheese or crackers"

ايجابيات: "Friendly crew, upgraded seat was worthwhile"
سلبيات: "More snacks in between meals,"

ايجابيات: "Service is awesome. Food is great."
سلبيات: "People with short connection are affected by the 15 to 25 minutes delay."

ايجابيات: "The crew"
سلبيات: "Seat comfort"

سلبيات: "Long haul flight made pleasant by KLM"

ايجابيات: "Food provided, staff kind"
سلبيات: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

سلبيات: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

ايجابيات: "MCR airport Mert & Greet parking was smooth and efficient."
سلبيات: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

ايجابيات: "Employees were very friendly"
سلبيات: "The seats were very small"

ايجابيات: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
سلبيات: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

ايجابيات: "The flight to Gdansk took off and arrived on-time and the staff were professional."
سلبيات: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

ايجابيات: "I slept pretty much the whole time"

ايجابيات: "Professional crew. Good boarding."
سلبيات: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

سلبيات: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

ايجابيات: "Sandwich was incredibly tasty (although not much filling)"
سلبيات: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

ايجابيات: "Really friendly staff. Great service"

سلبيات: "Bag was lost"

سلبيات: "Amesterdam airport employee was really rude"

سلبيات: "Tiny old cramped plane."

ايجابيات: "Got to Amsterdam on time and everything was great including the staff"

سلبيات: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

سلبيات: "Service from airline host Poorly maintained plane Bad food Old entertainment"

سلبيات: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

ايجابيات: "newer plane, good staff"
سلبيات: "need better and more food options, more often"

ايجابيات: "staff was fine"
سلبيات: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

سلبيات: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

سلبيات: "OLD OLD plane with hard seats and tiny screens"

ايجابيات: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
سلبيات: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

ايجابيات: "That we didn’t crash"
سلبيات: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

ايجابيات: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
سلبيات: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

ايجابيات: "Crew was friendly, and the food was better than the usual KLM fare."
سلبيات: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

ايجابيات: "Flight attendants tried their best given what they had to work with."
سلبيات: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

ايجابيات: "Enough space good wine and on time"
سلبيات: "Nothing"

سلبيات: "I slept didn't have snack offered and no entertainment"

ايجابيات: "Nothing"
سلبيات: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

ايجابيات: "I liked the leg room, I liked the customer service of the crew, smooth flight."
سلبيات: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

ايجابيات: "Service of the staff was great"
سلبيات: "Turbulence, with all our technology we still cannot avoid this?"

ايجابيات: "Overall, good flight"

ايجابيات: "In general, it was ok"
سلبيات: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

سلبيات: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

ايجابيات: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
سلبيات: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

ايجابيات: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
سلبيات: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

ايجابيات: "I can't even count the number of times I have flown KLM in the last 4 years. They are my airline of choice when I fly back and forth from the U.S. thru Amsterdam to Nairobi. This last flight I boarded and then 90 very exuberant girls from London board in all the rows in front of me. I was concerned it was going to be a less than restful flight. Just the opposite. As always the KLM crew took extra ordinary care of all of use. The service was wonderful and I scooted off the flight ahead of the girls to make my very short connection. The crew is what always make the experience delightful! Thank you again KLM."
سلبيات: "It would be so nice if the arm rests came up all the way. When you have empty space on your row it would be nice to move the arm rests all the way and stretch out. Also there were not as many New Release Movies to choose from as usual, it seemed."

ايجابيات: "the hostess was nice"
سلبيات: "i was givven a poor seat at the end of the airplane, 2 people slept next to me and for 9 hours i couldnt leve my seat untill the hostess asked me if i needed help"

سلبيات: "As a Delta Elite member I was not impressed that the First Class section had only 1 person in it. Should have been some people upgraded."

ايجابيات: "Crew were professional"
سلبيات: "aprreciste the snack, but a bit blah!"

ايجابيات: "The seats"
سلبيات: "Could have more choices of food and drink"

ايجابيات: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
سلبيات: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

ايجابيات: "Nice short flight, everything was on time"
سلبيات: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"

ايجابيات: "food very good."
سلبيات: "there wasn't so many movies in italian."

سلبيات: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

ايجابيات: "Incredible staff. Super polite"

ايجابيات: "The comfort of the flight snd kindness of the crew."
سلبيات: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

ايجابيات: "crew great comfortable"

ايجابيات: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

ايجابيات: "The cue lines per zone are a brilliant idea!"

سلبيات: "Lost my luggage."

سلبيات: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

سلبيات: "Better in flight entertainment"

سلبيات: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

ايجابيات: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

سلبيات: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

سلبيات: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

ايجابيات: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
سلبيات: "The seat padding is rather thin."

سلبيات: "My luggage was lost in Paris. Now I need to wait still."

ايجابيات: "Flight attendants were very nice"
سلبيات: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

ايجابيات: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
سلبيات: "I just expected better toilet bag for business but what was given out was just basic."

سلبيات: "Leg space."

ايجابيات: "Personnel"
سلبيات: "Nothing"

سلبيات: "No offer of snack with no egg in it."

ايجابيات: "Nothing"
سلبيات: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

ايجابيات: "The crew was very friendly and professional. The food very good"
سلبيات: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

سلبيات: "Please see comments above about this flight."

سلبيات: "Screen broke half way through flight. Food was poor"

سلبيات: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

ايجابيات: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
سلبيات: "no complaints"

ايجابيات: "Charmingly nice crew and involving captain"
سلبيات: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

ايجابيات: "Todo muy bien Volvería a viajar con ellos."

ايجابيات: "On time after latish start"
سلبيات: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

ايجابيات: "Got pillow, blanket, headphone and eye cover"
سلبيات: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

ايجابيات: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
سلبيات: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

ايجابيات: "Great people"
سلبيات: "It was an hour late"

ايجابيات: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
سلبيات: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

ايجابيات: "leg space in plane"

سلبيات: "Freezing"

ايجابيات: "Not much"
سلبيات: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

ايجابيات: "The food was good."
سلبيات: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

ايجابيات: "Nice Flight Attendants Good Food"
سلبيات: "Flight was delayed by 1.5 hours"

ايجابيات: "quick flight 10 min ahead schedule"

سلبيات: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

ايجابيات: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
سلبيات: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."

ايجابيات: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
سلبيات: "I thought the seat seems a bit short but the leg room is ok."

ايجابيات: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

ايجابيات: "No complain about Air France. The service and food are very good. Enjoy it."
سلبيات: "Our return flight is Milan--CDG--SFO. The transfer time at CDG is 1 hour. The line at CDG is incredibly long. We barely made it. IMPOSSIBLE for tax return. Very bad flight connection experience."

ايجابيات: "The in-flight entertainment wad quite nice, even though the screens were old."
سلبيات: "The vegetarian meal was tasteless. I expected way more."

ايجابيات: "Crew seemed attentive to needs,"
سلبيات: "Not being able to select seats prior to check in."

ايجابيات: "That the flight wasn't affected due to the air crew strike."
سلبيات: "Food was cold and inedible for a vegetarian. My special request for vegetarian food was not met. We were not alerted on this or else we would have brought food on board. The time taken to clear custom was too long, we didn't have enough time to claim VAT and had to rush to board the plane despite being at the airport 3 hours before flight."

سلبيات: "Chair is bad. Entertainment did not switch to english. Earphones were bad/ Food was too small and some items had no taste."

ايجابيات: "It was standard. Nothing stood out. Travel was fast."

ايجابيات: "Departure and arrival were on time."
سلبيات: "The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours."

ايجابيات: "Great crew!"
سلبيات: "No complimentary water! The first flight I ever had like that. Very disappointing!"

سلبيات: "the food"

ايجابيات: "Customer service in London extremely helpful"
سلبيات: "Left our bags in London"

ايجابيات: "On time - good service great entertainment"
سلبيات: "All good"

سلبيات: "Tight seating altho many open at rear so was able to move there"

سلبيات: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed."

ايجابيات: "Everything was okay, except....."
سلبيات: "I was not happy with the ground staff in Mumbai, for not sending my baggage directly to Toronto, which was my last stop. I had to go through the whole process of checking in again in Montreal, where I could have missed my connecting flight to Toronto. I think your BA staff in Mumbai should be trained better, thanks."

ايجابيات: "The food"
سلبيات: "The absence of free internet"

ايجابيات: "Lucky enough to get an empty seat next to us."
سلبيات: "Forced to gate check a bag for no reason; there was plenty of room and other similar bags were allowed through."

ايجابيات: "The crew was very attentive, serving food, drinks and water very often"
سلبيات: "BA made me place my laptop and Ipad in the checked bag, preventing me from working on my computer for the next 20+ hours until my final destinations. Ridiculous policy! Very rude immigration and security people at Riyadh, I realize this is not BA's fault, but it was very annoying. Second level search of my carry-on bags at the gate very invasive procedure."

ايجابيات: "No one could help. Finnair wouldn’t issue a refund. British Airways were not helpful."
سلبيات: "Everything"

ايجابيات: "Safe, comfort, reliable"
سلبيات: "Food was NOT good at all. Go with theBeef & Potatoes"

ايجابيات: "The crew were great, boarding was very easy."
سلبيات: "The seats were narrow and breakfast was poor."

سلبيات: "Thank you"

ايجابيات: "Same as above."

ايجابيات: "The crew was very nice, and I enjoyed the complimentary glass of wine with the meal!"
سلبيات: "The entertainment was kind of blah and the food was horrible."

سلبيات: "Service is awful, last time I or my family using ba"

سلبيات: "Didn't know catering was on sale"

ايجابيات: "Staff tried to make up for the crappy plane with food and drinks"
سلبيات: "Entertainment started 90 minutes after take off do to not fuctioning.. No USB ports to charge phones so I couldn't use my own phone for entertainment. When the entertainment did come on it was horrible. Old screens and ear phone ports didn't really work right. Plane was out dated and old I probably won't fly British air again."

سلبيات: "Very cramped and overcrowded."

ايجابيات: "Crew were per usual all very professional."
سلبيات: "Older equipment without USB or outlets: deal breaker in this day and age."

ايجابيات: "It was quick"
سلبيات: "Food options were bad"

ايجابيات: "We made it safely"
سلبيات: "No USB or outlet ports for charging the devices. Excuse me, but it is 2017."

ايجابيات: "Nothing really exceptional"
سلبيات: "Flying frequently with Emirates and Saudia rises your standards! seats, privacy, food, service on British airways are way behined!"

ايجابيات: "Friendly curteous cabin crew"
سلبيات: "Mutliple delays, lack of information."

ايجابيات: "The cabin crew were exceptional. One flight attendant in parifular was extremely helpful to us in helping place our carry on luggage in the overhead compartment. I did not get his name but he told me he was from Spain."
سلبيات: "- Landing cards were only distributed 20 minutes before arrival. The seat belt sign was already on. So, I could not use the food tray to fill out the cards. I tried to use the magazine to put under the landing card, but there was some turbulence and I could not fill out the cards n the plane. Cards should be passed to passengers an hour after Akef off. - no gifts given to kids like small games or coloring crayons to keep them busy. - food took hours to serve and was not comparable to BA's image. - the water pressure in the toilet's wash basin was too strong and was splashing all over my cloths."

سلبيات: "All beverages cost extra, including water"

ايجابيات: "Easy online Check in. Nice crew."
سلبيات: "Very tight space on flights."

ايجابيات: "Clean plane"
سلبيات: "Nothing was offered for free to during or even a simple snack what about a sandwich, Huge disappointment"

ايجابيات: "Our flight attendant was very helpful when we were faced with dietary restriction issues."
سلبيات: "We had problems with the food. My son is allergic to tomatoes and mangoes while I am gluten intolerant. The options did not work for us. There was nowhere in the reservation that asked about this. The plane was about 80 degrees for the entire 9 hrs. My clothing was soaked with sweat. The legroom was less than on the domestic flight (AA carrier) which led my son to bother the person in the seat in front of us more. There was a male flight attendant that kept coming by to tell my son to get in his seat, which was not helpful. He is only 3."

سلبيات: "Entertainment selection was poor. Also breakfast was bland"

ايجابيات: "Entertainment selection"
سلبيات: "Snacks were carb heavy and protein low"

سلبيات: "Wheel chair assistance was very very bad. Airport crew made my parents to walk around 2 miles while changing the gates in London airport."

ايجابيات: "nice modern electronics"
سلبيات: "breakfast high in calories but very low in pleasure"

ايجابيات: "Plenty of leg room"
سلبيات: "Food Options were limited, Due to extra security in Gatwick with a 1 hr Layover, we were nearly left behind. To finish it off British Airways lost our luggage. I am very disappointed with British Airlines. This is the absolute worst experience flying I have ever had. I do not recommend anyone flying British Airways."

ايجابيات: "After a slight delay, the crew got everyone on board quickly, and we got off, making up some of the time we had lost. A real "greased landing" by the pilot, (I didn't know we were down till he hit the brakes)."

ايجابيات: "A very long flight but decent food, good entertainment and leg room surprisingly not bad"

ايجابيات: "The crew was wonderful , the seats very comfortable , breakfast very reach I felt my self booking first class not economy It is the best trip"
سلبيات: "Nothing"

ايجابيات: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
سلبيات: "It was very hot on the plane most of the flight which was rather uncomfortable."

سلبيات: "My flight was cancelled because I missed the first half of a round-trip flight, even though I phoned several times to explain that I still wanted to use the return trip. This practice seems almost criminal. I paid for the flight, I should have been able to use it."

سلبيات: "Customer service my one of the crew members extremely polite and rude."

سلبيات: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."

ايجابيات: "Food was good. Special meal request was well handled. Not lost in the shuffle."
سلبيات: "Even paying high price for Economy Plus did NOT give me more space. Leg could be better but width wise seats are tight like coach. Hardly an elbow room. Make Eco+ seats wider to justify higher price !!!"

سلبيات: "Lost all our luggage"

ايجابيات: "None"
سلبيات: "As was opperated by American Airlines And they shut the gate as my 6year old was approaching. Telling us that we could not get on the flight. Leaving my whole family stranded in Orlando international with the comment " you'll need to go back to the check in desk". So was not on the flight. After over 3 hours checking in and getting through security. This airline is shockingly bad. It will be avoided at all costs. Not really surprised as the flights with them to get there were very bad also. Go with a different airline. Always."

ايجابيات: "With the exception of food, everything was present in the right amounts. Decent legroom, great entertainment, plenty of coffee and tea and water for a 6am flight, and arrival into T5 at Heathrow – would definitely fly again instead of Aeroflot."
سلبيات: "The food really is lacking on the Moscow-London flight in Economy...I understand that it's economy class and all, but a tiny cheese and cheddar sandwich for a four hour international flight? Where are we, America? Also, this has to be said – I understand that British is by no means required to have flight attendants who speak all manner of languages on their flights, but perhaps especially on their London-Moscow routes, the flight attendants are far from pleasant, especially to their Russian passengers with a less than ideal command of the English language. I spoke with my fellow passengers in Russian, and could feel the stares from the crew until I addressed them in English – and then they changed their tune immediately. Let's not make international relations even worse – it's hard enough to sit in an A320 in economy in the first place..."

سلبيات: "I thought the crew on my outbound flight was pretty rude, and the entertainment selection could be better"

ايجابيات: "Delayed due to windscreen wiper. Very poor. Due to the fthr plane had been on the tarmac for hours. Lies"

ايجابيات: "We loved making it home safe and sound."
سلبيات: "Food prices could come down just a tad. We didn't eat because of high prices."

ايجابيات: "The entertainment was wonderful. The crew were lovely. The food was very good. We loved the meal (butter chicken & pasta - we got one each and shared) and especially the cream tea! We loved the confidence in British Airways - even if it's a bit tedious going through security. They really are on the ball."
سلبيات: "Boarding irritates us every time. It could be a little more organized. There was a very good guy in charge of the preboarding at Heathrow. But really, everyone standing in the way of people who actually are supposed to be boarding just makes it even more difficult. Our biggest peeve are the seats and the people who put their seats back immediately they can. I lost my first valuable day with family because I was so sick after the flight. I know realize that having the movie screen barely a foot from my face probably gave me the migraine that made me spend a day throwing up! Being fairly short, my daughter and I would ordinarily do okay in the seats, but my 6'1"husband suffers particularly (he didn't come on this trip) although he has flown with BA all the way to Africa on business on a middle seat in economy. It's actually dangerous for circulation etc. This time however, we had trouble even getting out of our seats to go to the bathroom because of the seats put back. (We aren't big people.) So that is our real beef."