سلبيات: "Change the food which was tasteless and was only bread."
ايجابيات: "Crew was good, food was very good,seats were fine."
سلبيات: "Entertainment options could be better. The entertainment system needed reboot."
ايجابيات: "Please contact me on +966502263227"
ايجابيات: "Comfortable flight. Food was amazing"
سلبيات: "Entertainment wasn’t working , toilet not enough only 2 at the end of plane"
سلبيات: "Delay more than 3 hours"
سلبيات: "Flight was delayed by 1,5 hrs"
سلبيات: "The first and final call was announced but no one guide people to go to the counter and no one was there. Then suddenly they said the gate is closed and did not accept to wait for few minutes"
سلبيات: "2.5 hours delay"
سلبيات: "My profile says vegetarian and I didn’t get a vegetarian meal! I was extremely disappointed because I was very hungry and was given a meal with meat! Please have extra vegetarian meals! Manager was told and did nothing to make it right. That was very disappointing"
ايجابيات: "Only good food"
سلبيات: "The seats were not good And the screen was not working all the flight to istabul on my wife’s seat (no entertainment)"
ايجابيات: "Boarding and entertainment"
سلبيات: "Comfort My Saudi airline seat did not work I couldn't tilt it nor listen to the movies since it was torn off as well"
ايجابيات: "Overall it was an ok night flight. language handling."
سلبيات: "Delays with taking off, arriving late. No entertainment."
ايجابيات: "The crew was very friendly and the food was good. The entertainment options had too much variety with relatively new movies available."
سلبيات: "The furniture and general interior of the plane was too old and used. Lots of things that don’t work or are loose. The in-flight entertainment had too many useless interruptions for announcements."
سلبيات: "I was not permitted to board at check-in since this booking had a domestic transfer and a visa was required. I would not have chosen this ticket if that was clear in advance. I was told at check-in that my only option was to make an expensive last minute change to the ticket."
سلبيات: "No thing"
ايجابيات: "Direct Flight"
سلبيات: "Late by an hour."
ايجابيات: "Sits are comfortable. Crews are very accommodative. Take off and landing are very smooth. Freebies for kida are awesome. Food are amazing."
سلبيات: "Flight was delayed. But its fine."
سلبيات: "2 hours delay sitting in flight with no response from Crew. Turns out Pilot was late as he was flying in another plane..."
ايجابيات: "We received a full meal on an hour and a half flight which was amazing!"
ايجابيات: "Nothing but the food & the timing."
سلبيات: "Uncomfortable, uncleaned, bad smell, over priced for an economy class and a small narrowness plane and shortness flight. Hope it is improved next time for others; however, I won’t utilize this airlines in fact it is my country’s airlines."
ايجابيات: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
سلبيات: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
ايجابيات: "On time, comfortable, smooth landing, drinks and snacks served."
ايجابيات: "Over all. ...nice and good"
سلبيات: "There are no variety in the food menu."
سلبيات: "Poor food poor service"
ايجابيات: "One of the bathrooms was out of order. The entertainment crashed fir at least an hour. Will not fly again if avoidable! Refused to give us water"
سلبيات: "There was a mis-match between the boarding time on the screen against the time in the boarding pass which lead to a delay of 1 hour and 15 mins of the boarding."
سلبيات: "Flight was late Flight was unsafe. People got up to access cabin luggage while plane was taxiing nobody intervened. Flight was noisy."
سلبيات: "Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english."
سلبيات: "Food and Jedah Airport"
ايجابيات: "Nothing at all"
سلبيات: "Crew is speaking loudly with no respect to the passengers. Food weren't enough for all of us."
ايجابيات: "transfer on Reyadh was very good"
سلبيات: "do not have varsity of enterrainment"
ايجابيات: "Nothing. I would never fly Saudia again and will tell my friends and family not go via saudia. This is my worst airline experience ever. Choosing saudia was a worst decision."
سلبيات: "The food was bad. The FA did not meet service expectations. You left all my luggages in Jeddah and when i asked help you promise to deliver it to my home before 12midnight. I am so tired and sleepy but i waited until 11pm cz i need my stuff and i have very important medicines there that i need to take tonight. When i called to check the location of my delivery, the driver just plainly said he will deliver tomorrow. I found this very unprofessional and no care about their customers. You gave your commitment to me to deliver before 12midnight, twice. 3 times including the airport personnel. I expected it tonight. Now u just change your mind and tell me you will deliver it tomorrow? I am working in a different city tomorrow morning and i travel via bus. It is an extreme inconvenience cz i will not be at home when u deliver and no one is left at my flat. Worst airline experience ever. I regret flying with Saudia. This is my first and last. Please just send my luggage urgent. Thank you."
ايجابيات: "The movies were new The food was good They gave Toys to my kids"
سلبيات: "The headphones were in not working fine"
ايجابيات: "Boarding and crew"
سلبيات: "I was travelling business class and they managed to loose my luggage!!! Moreover, they do not have a delivery service for the lost luggage, you have to drive all the way to the airport. In Lebanon that is not easy or cheap and is highly time consuming! No one even calls to apologize or suggest a proper compensation! The entertainment system does not work properly, seats are not very clean and the food is tasteless."
سلبيات: "They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag."
ايجابيات: "They are really improving"
سلبيات: "They were telling us about the entertainment and when we took off they switched it off"
سلبيات: "The flight delayed for more than 2 hours, they didn't provide any drinks or snaks"
ايجابيات: "Everything was good"
ايجابيات: "Once it was noted that the flight wasn't full I was able to move to a different seat so that I could stretch out."
سلبيات: "I didn't like how there was no clear direction on where we were supposed to go to our connection. At the airport we had to wait for someone from security to check us in again, thankfully we had a wait or else we could've missed our flight. Then when we got to the gate there wasn't an announcement saying that it was time to board."
ايجابيات: "Good crews, not excellent"
سلبيات: "delayed 7 hours as impact of the 3 hours delay at KL, no comfortable place to spend the night at Riyadh airport, and when we speak with the airline representative they couldn't help we had to spend the night waiting for the flight in chair, the transit was horrible experience!"
ايجابيات: "The plane itself"
سلبيات: "Late take off"
ايجابيات: "Loved the staff"
سلبيات: "The plane was late"
ايجابيات: "Amazing crew,spacious seating and great service."
ايجابيات: "Good food and efficient service"
سلبيات: "Noisy plane made the entertainment system less audible"
سلبيات: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
ايجابيات: "Nice crew"
سلبيات: "The waiting time in the cold area just in front of the door of the plane."
ايجابيات: "Crew was great!"
سلبيات: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
ايجابيات: "Staff broke my kids stroller"
سلبيات: "No blankets on the flight no headphones no bassiinets for little babies"
سلبيات: "Need more spacing between seats"
ايجابيات: "better and more food"
سلبيات: "emirates saves up on food and snacks, etihad is much better in that sense"
سلبيات: "The food ahould be better"
ايجابيات: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
سلبيات: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
ايجابيات: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
سلبيات: "Nothing really."
ايجابيات: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
ايجابيات: "was good"
سلبيات: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
ايجابيات: "Seats with extra leg room were good"
سلبيات: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
ايجابيات: "Staff was great. Smooth flight"
سلبيات: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
ايجابيات: "Perfect crew"
سلبيات: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
ايجابيات: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
ايجابيات: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
سلبيات: "The little kid behind me who kept kicking the seat back."
ايجابيات: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
سلبيات: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
ايجابيات: "I liked the seats which were good"
سلبيات: "The thing which was not good was food, no pillows and flight was not on time."
سلبيات: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
سلبيات: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
ايجابيات: "Nothing to mention here."
سلبيات: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
ايجابيات: "The time when we reach Baku good time to check in hotel"
سلبيات: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
سلبيات: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
ايجابيات: "It was a short quick flight."
سلبيات: "It took a long time to check in and they lost my son's luggage."
سلبيات: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
سلبيات: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
ايجابيات: "It was on time, which is always a good thing!"
سلبيات: "The check in agent was not very helpful. He said, "Would you like window or aisle?" I said, "Window please". He says, "there are no windows. I can give you an aisle." I said, "but you asked me if I wanted a window." He said, "you are too late" (as though it's my fault... but I was one of the earlier ones at check-in and was not able to check-in online!). He continues, "I can give you an aisle in row 23". I say, "okay". Then after I leave the check-in counter and look at my boarding pass it says I have seat 11B. Neither window or aisle! In addition, I flew this flight as part of an Emirates ticket and it was not cheap, and yet the FlyDubai segment did not include a meal."
ايجابيات: "No entertainment or beverages served."
ايجابيات: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
ايجابيات: "All the notifications"
سلبيات: "Your notifications"
ايجابيات: "Seats are comfortable."
سلبيات: "My in-seat entertainment did not work."
ايجابيات: "The seats are very bad. There was a problem between the navigator and the passenger because of the seats"
ايجابيات: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
ايجابيات: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
ايجابيات: "offers transit areas"
سلبيات: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
سلبيات: "The best service"
ايجابيات: "Not much actually, apart from being able to get home."
سلبيات: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
ايجابيات: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
ايجابيات: "Absolutely nothing,"
سلبيات: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
سلبيات: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
ايجابيات: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
سلبيات: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
ايجابيات: "Cheap flight"
سلبيات: "Very uncomfortable"
ايجابيات: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
سلبيات: "Over three hours delay with no information"
ايجابيات: "really can not think of one good thing that i liked, i really don't!"
سلبيات: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
ايجابيات: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
سلبيات: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
سلبيات: "delay flight and rent another craft lion air !!"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
سلبيات: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
ايجابيات: "Craw are professional"
سلبيات: "No entertainment"
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."
سلبيات: "almost everything"