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ايجابيات: Seats were comfortable and crew was great
ايجابيات: Good service
سلبيات: Overall experience turns exceptional great when crew is friendly, understandable & helpful.
My overall experience on this flight from CAI-DXB on Emirates was great because of the wonderful crew, on top was their Supervisor/ Adel A.Hamid El-Hareth.
On the contrary my decision after an experience with Emirates on board from DXB-LAX, was never to repeat it due to Crew Supervisor, she was British, she was there on board I guess to teach everybody disciplines with a tone !! Someone exceptional to meet once in life but it may bring you to a decision along with other factors not to fly again with Emirates to LAX.
Thanks for your professional follow up
Dr. Karim Ali
سلبيات: veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great.
سلبيات: veg food was mostly repeated and pizza wasn't great
سلبيات: As usual best of the best
سلبيات: No comments
ايجابيات: Emirates Airlines will remain the best of the best
سلبيات: Emirates Airlines will remain the best of the best
ايجابيات: crew responding to the request, supportive
سلبيات: food was just ok, not excellent. movie selection was not really top notch, just so-so...
ايجابيات: Everything is perfect.
سلبيات: Nothing to complain, simply perfect.
ايجابيات: Crew was amazing and aircraft was brand new.
سلبيات: Passengers were not always putting masks on and for unnecessary reasons
سلبيات: Being on time
سلبيات: You are cold and cant get any blanket? Very poor service
ايجابيات: The flight was SO OLD and uncomfortable which is absolutely ridiculous for a 16 hour flight. My screen did not work the entire time despite asking flight attendants to fix the issue. The flight attendant would not attend to me despite me pressing the button and twice skipped me while giving out meals. I had to call them back and ask for it. The bathrooms were SO dirty and yet no flight attendant took out the trash or cleaned it even though we are in the midst of a pandemic. We were also not given hygiene kits to keep ourselves safe. DO NOT FLY WITH THIS AIRLINE.
ايجابيات: The crew was wonderful. The food was excellent.the seats was comfortable.
سلبيات: The whole boarding process was lengthy and totally unnecessary with the extra steps
ايجابيات: The crew was very patient. The foid was very good
سلبيات: The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots
ايجابيات: It was a quiet flight
سلبيات: All good
ايجابيات: I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it
سلبيات: Love it! Next time, I will for sure buy tickets from Kayak
سلبيات: Horrible food snd mostly chicken or beef choice no seafood of veggie choice
ايجابيات: On-time, Service, flight & Behavior, conduct.
ايجابيات: Business class on Emirates is always top-class. Very comfortable. Friendly crew. Easy boarding and disembarking. Good drinks. What's not to like?
سلبيات: Food was a less impressive menu due to COVID, more like what you'd get in economy class. But we can't blame the crew for not wanting to do close-up personal service like in the past, during a pandemic. We enjoyed another drink to make up for the lower quality food!
سلبيات: Food was not enough and it was served after very long hours.
ايجابيات: Nothing impressive, mediocre performance
سلبيات: Service improvements
سلبيات: I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test
But I couldn’t find the The phone number that’s why I’m still in Amsterdam
ايجابيات: The seating, food, safety measures
سلبيات: You are best nothing to improve
ايجابيات: Check in was okay.
سلبيات: We thought that the food was not up to Emirates standard as we have previously flown with them before. Disappointing really.
سلبيات: Seats and food
ايجابيات: Great staff
سلبيات: Food and service about drinks limited unfortunately
ايجابيات: Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced
سلبيات: Only one person in a three row and it was a great flight
سلبيات: Only one person in the three row and that was really great flight
ايجابيات: Excellent care of crew to ensure social distancing is adhered at all times.
ايجابيات: very good service
ايجابيات: Crew was excellent..
سلبيات: For the passengers who have to go through for long hours layovers, airport must provide the access of lounge or hotel otherwise where the passengers will stay for 12 hours? The rule should be applicable for the passengers who upgrade to the Business class
ايجابيات: The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy
سلبيات: We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor.
ايجابيات: Crew was amazing and very helpful
سلبيات: The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport
سلبيات: No beverage service
ايجابيات: Good food and excellent service
سلبيات: Noisy plane made the entertainment inaudible
ايجابيات: I was upgraded to business class
ايجابيات: Friendly and professional crew
سلبيات: All aspects of the travel to be recommended from check in staff, crew member and comfort on board
ايجابيات: Excellent crew, who make each person important.
سلبيات: Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time.
ايجابيات: nothing much
سلبيات: One stop would have been better
ايجابيات: Crew was better and helpful
ايجابيات: Food, crew , entertainment are excellent.
سلبيات: The boarding is a little longer than normal
ايجابيات: Too narrow seats
سلبيات: The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks
ايجابيات: Smooth flight, staff very attentive, lots of great new movies to watch from
سلبيات: Staff kept reaching past me to shut my window without asking me first. Very rude.
ايجابيات: La atencion , la abilidad y sobre todo su cortesia..
ايجابيات: Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey.
سلبيات: The crew never answer the calls when we call
سلبيات: I love Emirates
ايجابيات: amazing and the airport is awesome
ايجابيات: Seats and entertainment is good.
سلبيات: Crew is insulting passengers and really bad attitude