Comfortable aircraft and excellent service
ايجابيات: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
ايجابيات: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."
سلبيات: "Qatar Airways could improve food selection for business class."
ايجابيات: "Crew was excellent"
سلبيات: "Food could be better and please offer drinks before you serve meals like European air lines."
ايجابيات: "Amazing aircraft! Amazing crew!"
ايجابيات: "Everything.. will do it again!"
سلبيات: "Everything was perfect"
ايجابيات: "The seats were comfortable. The entertainment system was wonderful."
سلبيات: "The crew was disorganized."
سلبيات: "It was all good"
ايجابيات: "Food and being ontime"
سلبيات: "Seats are too hard"
ايجابيات: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
ايجابيات: "the crew was amazing"
سلبيات: "Poor service and flight was dirty"
ايجابيات: "The crew was very friendly and helpful throughout the flight"
سلبيات: "The boarding process in Chicago wasn’t great. Zones were not used"
ايجابيات: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
سلبيات: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"
سلبيات: "Zero customer service, absolute waste of money,. I should have read reviews before using your services"
سلبيات: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
سلبيات: "I really didn’t like hke the Internet is free for just one hour. And how I cannot make international calls using the doha’s airport wifi."
ايجابيات: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
سلبيات: "They could have checked the bathrooms more often as trash bins were very full."
ايجابيات: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
ايجابيات: "The crew was friendly and helpful. And the food choices were good."
ايجابيات: "Good movies, Comfortable seats"
سلبيات: "Food could be better."
ايجابيات: "QA is really a five starts company , and I enjoy the trip always with qatar airways"
ايجابيات: "The planes were nice and the crew was nice."
سلبيات: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
ايجابيات: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
سلبيات: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
ايجابيات: "Very friendly service!"
سلبيات: "Chairs a little too small for long flights...."
سلبيات: "There were no food choice when the cabin crew reach my seat all run out"
ايجابيات: "I have made more than 6 round trips on Qatar Airways for AMD-ORD-AMD in last 18 months and can not be happier!!"
ايجابيات: "I had aisle chair on a Moscow to Doha leg"
سلبيات: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
سلبيات: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."
ايجابيات: "Helpful staffs and great stewardess!"
سلبيات: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
ايجابيات: "Great food, and excellent choice of in-flight entertainment."
ايجابيات: "Food and crew"
سلبيات: "Lost baggage no one knows anything."
سلبيات: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
سلبيات: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
ايجابيات: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
سلبيات: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."
ايجابيات: "Large monitor and many choices of movies. Good food, efficient boarding."
ايجابيات: "The crew, Sami and Juliana in particular, were absolutely amazing!"
سلبيات: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."
سلبيات: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
ايجابيات: "Nice aircraft."
سلبيات: "Gate security at Doha was too disorganized - could have let passengers know put everything in bag instead of at last minute having to put wallet, passport, etc in open bin and be afraid it would get stolen or misplaced."
ايجابيات: "The staff was friendly throughout and boarding was quick. There were no delays in taking off. They had also helped organize a hotel for the long layover including meal vouchers, visa, and return transfers."
سلبيات: "During meal times they didn't ask the person ahead of me to put their seat up which made it difficult to eat. They also ran out of quite a few meal options on the various flights I took."
ايجابيات: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
ايجابيات: "Food is awesome and plentiful. Crew is great. Plentiful entertainment options."
سلبيات: "The economy seats are just not comfortable. The entertainment system is glitchy"
ايجابيات: "The staff was good and food as well had a great trip"
ايجابيات: "Everything was good."
سلبيات: "Could have preferred more snacks or fruits which we could pick up while flying."
ايجابيات: "I liked everything about the flight except how the layover was handled. The original aircraft for the leg of the flight from Doha to L.A. had to be changed, and it seemed like confusion descended, and 2 hours later, we were finally boarded on the new aircraft."
سلبيات: "The added time to my layover was hard because it was unexpected, and was handled poorly, in my opinion."
ايجابيات: "Food is ok, boarding is ok. Back seat Screen is good in size, that is if it works."
سلبيات: "Being in a long flight, having a personal entertainment would be a must. I do have one, except it is broken. Crew was pretty unapologetic and essentially said, 'deal with it'. Cabin was hot for most duration of the flight."
ايجابيات: "The crew were nice"
سلبيات: "The only thing the luggage’s takes too much time 🙁☹️"
ايجابيات: "Crew was super friendly and helpful!!"
سلبيات: "I didn’t really like the available movies"
ايجابيات: "Being direct flight"
سلبيات: "Food, seats"
ايجابيات: "Connection time"
سلبيات: "Aircraft comfort"
ايجابيات: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
ايجابيات: "Arrived on time. Baggage arrived quickly."
سلبيات: "Plane was dirty and had flies, which were really annoying. Food was mediocre airline food."
ايجابيات: "Seat very comfortable and service was excellent"
سلبيات: "The quality of the sound and image of the movie was not good"
ايجابيات: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
سلبيات: "Not charger ports, or entertainment of any kind."
ايجابيات: "The best trip in everything"
سلبيات: "Very bad service in the plane . Crew we’re extremely rude and no manors"
ايجابيات: "Great flying experience"
ايجابيات: "The food was okay"
سلبيات: "The flight attendant was very unprofessional. His ego and his arms were bigger than his brain and much bigger than his interest in doing his Jhon."
ايجابيات: "Crews was excellent"
سلبيات: "3 hours delay !"
سلبيات: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
ايجابيات: "Nice experience with EgyptAir. The desk people and crew were so friendly except for one flight attendant (a lady) in the plane."
سلبيات: "everything was ok."
ايجابيات: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
ايجابيات: "It got me there"
سلبيات: "No good movies"
ايجابيات: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
سلبيات: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"
ايجابيات: "I really enjoyed when the plane LANDED at my Destination!"
سلبيات: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."
ايجابيات: "Good meals, and plenty of beverages."
ايجابيات: "No problems getting here, we’ll organised and friendly staff"
ايجابيات: "Flight was on time and I appreciate that."
ايجابيات: "Comfortable flight, good food"
سلبيات: "Delays in boarding, unorganized, some grumpy staff"
ايجابيات: "The hotel and the food"
ايجابيات: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
سلبيات: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"
ايجابيات: "Sufficient leg room."
سلبيات: "Crew need more training. Entertainment need to improve."
سلبيات: "Great services and very clean air plane"
سلبيات: "Chair wasnt confortable atall"
ايجابيات: "The food was good."
سلبيات: "Too tight aircraft, noisy and not stable at the sky."
ايجابيات: "Big Jet, Clean and very good service."
ايجابيات: "Good service and friendly environment"
سلبيات: "No comment"
ايجابيات: "Food needs improvement"
ايجابيات: "The crew was great. Very helpful and friendly."
ايجابيات: "Timing perfect on time, curious crew members. ."
سلبيات: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
سلبيات: "The pilot was most defnitely smoking, air was circulated in the cabin."
سلبيات: "Everything very poor business class"
سلبيات: "The service sucks and the cabin was extremely dirty and disgusting. They never collected trash and I saw a man spit on the floor of the service area."
ايجابيات: "Service in the plan excellent & good entertainment"
سلبيات: "Service in the ground so pad from custom & the economy class bag come before the business class & all bags almost with business class from kuwait to cairo"
ايجابيات: "The direct flight non stop Price"
سلبيات: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"
ايجابيات: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
سلبيات: "I don't really have any complaints! I would definitely use this airline again."
ايجابيات: "Pilots are very cleaver and professional in taking off, landing and flying. Crew are very warm and caring Both China & Cairo Airports's operation was very fast and good."
سلبيات: "For more than 10 hours' flying, would expect far better plane with newer seats and more toilets !! same like they fly between Cairo and London and Dubai (777 etc ..) Also the fish was not tasty at all"
سلبيات: "Time arrive late"
ايجابيات: "In-seat entertainment; very little turbulence experienced"
سلبيات: "Delayed take-off by more than half an hour"
ايجابيات: "I liked everything .... planes, food, service, punctuality..."
ايجابيات: "It got me from point A to point B so it met the minimum requirements."
سلبيات: "Was late getting loaded and off the ground. The shuttle to/from airport & Abu Simbel was not identified in any way."
Never again. Lost my item because of their stupidity
ايجابيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Veg Biryani instead of pasta plz"
سلبيات: "Was a good experience"
ايجابيات: "The crew were really nice"
سلبيات: "Entertainment is very limited."
ايجابيات: "Crew was very nice in business. Very helpful and catering to every need."
سلبيات: "The entertainment. Hollywood movies were not working."
سلبيات: "Return flights delayed. Delay same as flight time so not great."
ايجابيات: "Good crew , good service"
سلبيات: "The services could be best."
ايجابيات: "The crew was nice and kind."
سلبيات: "The seats, as always."
سلبيات: "Boarding took too long"
ايجابيات: "The airplane was clean an good and the crew was nice"
سلبيات: "The food could be better."
سلبيات: "There is no Priority for business class"
ايجابيات: "Friendly and helpful flight crew Good food Free movies to warch"
ايجابيات: "Friendly and helpful flight crew Good food Free movies to warch"
ايجابيات: "The plane was super new and the flight was smooth and really great. The food was yummie."
سلبيات: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
ايجابيات: "Wonderful crew - flight good"
سلبيات: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
ايجابيات: "Food was pretty good"
سلبيات: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
ايجابيات: "Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight."
سلبيات: "The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up."
ايجابيات: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
سلبيات: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
سلبيات: "Late arrival of the plane. Seat not comfort, basic serviceS"
سلبيات: "onboard entertainment is very limited"
ايجابيات: "how convenient it is"
سلبيات: "Good but delayed"
ايجابيات: "Everything went fine, no complains!"
سلبيات: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."
ايجابيات: "The crew was helpful, the boarding was organized"
سلبيات: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
سلبيات: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"
سلبيات: "While we waited in line (Group 2), we were bypassed several times by members of higher Groups, Problem with gate staff in London."
سلبيات: "Cupboard in toilet was broken and hanging open. The food was not good"
ايجابيات: "The food was great the flight crew was attentive"
سلبيات: "My seats on both flights did not work and I flew buisiness class and expected to be comfortable which I wasn't . On arrival to Kuwait we waited 45 minutes for our bags which were labeled priority."
ايجابيات: "Everyone was professional and helpful"
سلبيات: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
ايجابيات: "In general, good and clean."
ايجابيات: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
سلبيات: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
ايجابيات: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
ايجابيات: "Quick and efficient"
سلبيات: "Too short of a flight for much to evaluate"
ايجابيات: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
سلبيات: "Crew was loud not professional."
ايجابيات: "I really liked the crew treatment, they were polite and we well served by them ."
سلبيات: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."
ايجابيات: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
سلبيات: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
ايجابيات: "It looks there was a special enclosure for Indians. The passengers were made to board by ferryed by buses to board the plane by stairs. It was not easy by old people to climb along with hand bag."
سلبيات: "We were in row 42 and there were at least 15 rows behind us, and they ran out of chicken option in food."
سلبيات: "Gulf air washed their hands off us. Shame on you Gulf Air. I will die before I ever book a flight on Gulf Air again in my life."
ايجابيات: "Excellent value for money fare All Gulf flights I have been on recently (12) were on time Comfortable seats in economy Excellent entertainment system Plane not full so plenty of room. Gulf often not full so well worth a try."
سلبيات: "Staff inattentive on overnight flight - no water brought round etc Awful breakfast - egg was dried I think - inedible"
سلبيات: "Can be improved."
سلبيات: "It would be better if bailies/likors have for drink"
ايجابيات: "flight crew was good . seats were good"
سلبيات: "boarding was poor. ground staff were inefficient. in business class there were only 8 people but still the food was short"
ايجابيات: "Crew was good, food was very good,seats were fine."
سلبيات: "Entertainment options could be better. The entertainment system needed reboot."
سلبيات: "Seat comfort and leg space"
ايجابيات: "Please contact me on +966502263227"
ايجابيات: "Comfortable flight. Food was amazing"
سلبيات: "Entertainment wasn’t working , toilet not enough only 2 at the end of plane"
ايجابيات: "Helpful crew, comfortable seat with good leg space, tasty food, affordable price."
سلبيات: "Same RUH-JFK like service in DAC-RUH, RUH-DAC, JED-DAC. Since most of the passengers in these routes are low income labors in middle east, sometimes crews don't treat everybody well."
سلبيات: "No wifi. Out of order"
ايجابيات: "Quick boarding and friendly staff."
سلبيات: "The atmosphere inside the plane was warm throughout the flight. It was a bit chaotic with the carry-on luggage! Unfortunately, many passengers did not abide to the rules and every one was storing their lugguage wherever they wanted! More organization would be highly recommended."
سلبيات: "Flight was delayed by 1,5 hrs"
سلبيات: "The first and final call was announced but no one guide people to go to the counter and no one was there. Then suddenly they said the gate is closed and did not accept to wait for few minutes"
سلبيات: "2.5 hours delay"
سلبيات: "My profile says vegetarian and I didn’t get a vegetarian meal! I was extremely disappointed because I was very hungry and was given a meal with meat! Please have extra vegetarian meals! Manager was told and did nothing to make it right. That was very disappointing"
ايجابيات: "Only good food"
سلبيات: "The seats were not good And the screen was not working all the flight to istabul on my wife’s seat (no entertainment)"
ايجابيات: "Boarding and entertainment"
سلبيات: "Comfort My Saudi airline seat did not work I couldn't tilt it nor listen to the movies since it was torn off as well"
ايجابيات: "Quality and variety of entertainment, the food, the crew. Nice overnight accommodations."
سلبيات: "Someone smoked on both saudia flights and the crew did not say a word... Bathrooms were not kept up during the flight."
ايجابيات: "Overall it was an ok night flight. language handling."
سلبيات: "Delays with taking off, arriving late. No entertainment."
ايجابيات: "The crew was very friendly and the food was good. The entertainment options had too much variety with relatively new movies available."
سلبيات: "The furniture and general interior of the plane was too old and used. Lots of things that don’t work or are loose. The in-flight entertainment had too many useless interruptions for announcements."
سلبيات: "Boarding was so bad, no wi-fi, and service was ok"
سلبيات: "I was not permitted to board at check-in since this booking had a domestic transfer and a visa was required. I would not have chosen this ticket if that was clear in advance. I was told at check-in that my only option was to make an expensive last minute change to the ticket."
سلبيات: "No thing"
ايجابيات: "I liked that there was an area for praying on flight. Also, I liked the food."
سلبيات: "My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down."
ايجابيات: "Seats are narrow, net doesn’t work, bathrooms are not clean"
ايجابيات: "Direct Flight"
سلبيات: "Late by an hour."
ايجابيات: "Sits are comfortable. Crews are very accommodative. Take off and landing are very smooth. Freebies for kida are awesome. Food are amazing."
سلبيات: "Flight was delayed. But its fine."
ايجابيات: "Crew and priority boarding with kids"
سلبيات: "2 hours delay sitting in flight with no response from Crew. Turns out Pilot was late as he was flying in another plane..."
ايجابيات: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
سلبيات: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
ايجابيات: "The passenger sitting next to me."
سلبيات: "Some passengers switched their seats so when I arrived I realized my seat was taken. The crew member simply told me to take another seat. Even though I was willing to give up my original seat, I expected better attitude and more responsibility from the cabin crew including an apology."
ايجابيات: "On time, comfortable, smooth landing, drinks and snacks served."
ايجابيات: "Over all. ...nice and good"
سلبيات: "Poor food poor service"
سلبيات: "There was a mis-match between the boarding time on the screen against the time in the boarding pass which lead to a delay of 1 hour and 15 mins of the boarding."
سلبيات: "Flight was late Flight was unsafe. People got up to access cabin luggage while plane was taxiing nobody intervened. Flight was noisy."
سلبيات: "Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english."
ايجابيات: "Nothing at all"
سلبيات: "Crew is speaking loudly with no respect to the passengers. Food weren't enough for all of us."
ايجابيات: "Overall, service was very good"
سلبيات: "there is no entertainment Also, regarding airport in Riyadh AUH make sure to verify your gate number. I don’t think they put it on boarding pass"
ايجابيات: "The price is really good, good food and service, I recommend it to everyone"
سلبيات: "Seat is very small, food came very very late and was collected again very very late. No entertainment whatsoever Cabin crew was not friendly Aircraft was not that good from inside cabin"
ايجابيات: "The movies were new The food was good They gave Toys to my kids"
سلبيات: "The headphones were in not working fine"
ايجابيات: "Boarding and crew"
سلبيات: "I was travelling business class and they managed to loose my luggage!!! Moreover, they do not have a delivery service for the lost luggage, you have to drive all the way to the airport. In Lebanon that is not easy or cheap and is highly time consuming! No one even calls to apologize or suggest a proper compensation! The entertainment system does not work properly, seats are not very clean and the food is tasteless."
سلبيات: "They are always late"
سلبيات: "It is not clean at all"
سلبيات: "They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag."
ايجابيات: "They are really improving"
سلبيات: "They were telling us about the entertainment and when we took off they switched it off"
سلبيات: "Horrible flight, the boarding took more than an hour! then the Captain announced that he doesn't know when we will be departing! They kept us in the plane without any air conditioning at a 40+ degrees Celsius! We weren't allowed to even leave the air craft. After being tortured for nearly 3 hours, the plain finally started taxing. We arrived to Manila in the evening which missed up our plans in the first day. Also their onboard entertainment is horrible, you will have to watch a 5 mins long commercials even if you want to watch a 10 mins long TV series episode! Never flying with Saudi again!"
سلبيات: "The flight was the most pumpy I've ever had, and the captain didn't say a word to comfort us Also there was no power outlet to recharge my phone, and the only entertainment available was through their app for phones/tablets"
ايجابيات: "Everything was good"
سلبيات: "Delay 2 hours My sear screen was not working. The service was rude. They kept the light on the whole time, while other airlines dim the light during the night."
Boarding was almost an hour late but there was no communication. Cabin crew did nothing to ensure people kept masks on and even with seat belt sign on people were wondering around the plane.
ايجابيات: "Nothing to be specific"
سلبيات: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"
ايجابيات: "Quick flight"
سلبيات: "Overhead space too limited, grumpy staff, bad food options"
ايجابيات: "Checkin and crew were super helpful"
سلبيات: "Entertainment options"
ايجابيات: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
سلبيات: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."
سلبيات: "Reduce the fare"
ايجابيات: "better and more food"
سلبيات: "emirates saves up on food and snacks, etihad is much better in that sense"
سلبيات: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
ايجابيات: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
سلبيات: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
ايجابيات: "Friendly service"
سلبيات: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."
ايجابيات: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
سلبيات: "Nothing really."
ايجابيات: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
سلبيات: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
سلبيات: "That they moved seats from row 11 to 28 without consulting us"
ايجابيات: "Good airline for a 3 hour journey...value for money."
سلبيات: "Most of the display units across the flight did not work properly."
ايجابيات: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
ايجابيات: "Almost nothing"
سلبيات: "Late flight both from SFO and BOM. Rude stewardesses..."
ايجابيات: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
سلبيات: "The food was plain. The flight was also delayed by an hour without any communication."
ايجابيات: "Crew was very nice"
سلبيات: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
سلبيات: "I booked tickets business and the charges for business but when we send my it not says business it’s looks economy So I canceled the booking"
سلبيات: "The travel agent I selected completely ruined my whole experience."
ايجابيات: "Price was good."
سلبيات: "The delay on our way to Dubai."
ايجابيات: "Everything but"
سلبيات: "Nothing except comfortable pillow to rest your neck is needed"
سلبيات: "Screen not working. 7F"
ايجابيات: "There on time"
سلبيات: "Small space seats. Charge for everything even water sat on bus on tramas for half hour before boarding. Not good for 6 hr flight."
ايجابيات: "I made it to my destination safely and planes appeared to be new."
سلبيات: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
ايجابيات: "relatively clean"
سلبيات: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
ايجابيات: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
سلبيات: "No refreshments. No television."
سلبيات: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
سلبيات: "This is not exactly a low cost airline because FlyDubai charges egular prices for BEG-DXB flights, therfore, passagers should be offered a complimentary drink and food on a 5 hours flight for the price we paid."
ايجابيات: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
ايجابيات: "The service was great, punctual, helpful."
سلبيات: "Simply that was a bus .... not a plane!"
سلبيات: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
سلبيات: "They did not give us food or drink, , They were selling everything even water."
سلبيات: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
ايجابيات: "Not much actually, apart from being able to get home."
سلبيات: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
ايجابيات: "Accuracy and courtesy"
سلبيات: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
ايجابيات: "Nothing at all"
سلبيات: "No food or beverages. So tight airplane"
ايجابيات: "I suppose the price."
سلبيات: "Absolutely nothing was provided. For a 5 hour flight everything cost, including the water ($2). I bought a terrible, nearly inedible, sandwich for $6. No entertainment. No food or drink unless you paid. And the exit row seats went empty the entire flight because, unlike most other airlines, they didn't fill them when no one paid the extra $100 to buy the increased leg room, they wouldn't let anyone move there. Noting pleasant about the experience. And it was esp. galling after flying 12 hours on Emirates, which was fantastic in every way!"
ايجابيات: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
ايجابيات: "Cheap flight"
سلبيات: "Very uncomfortable"
ايجابيات: "really can not think of one good thing that i liked, i really don't!"
سلبيات: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
ايجابيات: "The staff at Dubai were very helpful and efficient at arranging for overnight hotel accommodation and meals at the airlines expense. I suspect they have had a lot of practice with delayed flights!"
سلبيات: "1. Fly Dubai flight from Kathmandu was 5 hours late in departing, so I missed my connection in Dubai, had to stay overnight and was ultimately 18 hours late in reaching my final destination. 2. Paying for food and drink (even water!) on a 5+ hour international flight is ridiculous. I don't know any other airline that does this. US airlines on domestic flights at least provide soft drinks, water, tea and coffee and the odd snack free. 3. No entertainment. A big minus on such a long flight."
ايجابيات: "The crew were very nice and supportive"
سلبيات: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"