Full busy flight. Staff excellent fully attentive. Even spoke to the pilots!😂
Not on time 1:30 minutes delay
Lost my luggage I’m very disappointed
Every thing is perfect Expect the Indera Gandi Airport "Thailand Airways" staff (the indian guy) he hold us for nothing I we were about to lose our flight to Bangkok. I think I am going to stop using Kayak app, if there is no respons in this matter.
Missed the flight due to delay of gulf airlines .. and there is no representative in London to discuss about the problem .. we waited about a day no one responded from airline , they rebooked us 2 days after and didn’t have accommodations.. worst behavior ever … expecting atleast a response either positive or negative from airline … it would be serious issue with AA and gulf haven’t resolve this issue … impact would be on gulf
I didn’t have vegetarian food provided , omelet would have sausage in it be cautious
Tim is important for customer …please be on time
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
New aircraft, new and modern. Crew could be a little more smiling.
ايجابيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Pillows for everyone and warmer temperature"
ايجابيات: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
ايجابيات: "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
سلبيات: "Entertainment. Hollywood movies weren't working."
ايجابيات: "Wheel chair service was excellent"
سلبيات: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
سلبيات: "Better coordination between stewards."
ايجابيات: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"
ايجابيات: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
ايجابيات: "Crew was good"
سلبيات: "As always the seats were tight."
سلبيات: "Return flights delayed. Delay same as flight time so not great."
سلبيات: "The travel was cancell for orbiz fail"
سلبيات: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
ايجابيات: "Clean airplane and friendly crew"
سلبيات: "No Problem"
ايجابيات: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
ايجابيات: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
ايجابيات: "Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight."
سلبيات: "The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up."
ايجابيات: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
سلبيات: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
سلبيات: "Good but delayed"
سلبيات: "Too much money taken by the airline even though I had bought insurance"
ايجابيات: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
سلبيات: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
ايجابيات: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
سلبيات: "The old aircraft which is almost reached its limits"
ايجابيات: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
سلبيات: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
ايجابيات: "They delivered as requested"
سلبيات: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
ايجابيات: "Bording was ok."
سلبيات: "Too much security checks"
ايجابيات: "All but planes were good"
سلبيات: "add phone outlet to your seat"
ايجابيات: "Food and the crew"
سلبيات: "The air sucks in the flight"
ايجابيات: "Food and Crew"
سلبيات: "seats not comfortable"
ايجابيات: "i like the smile of the staff"
ايجابيات: "Quick and efficient"
سلبيات: "Too short of a flight for much to evaluate"
سلبيات: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
ايجابيات: "Crew and seats"
سلبيات: "Boarding delayed 1 hour and 1/2"
سلبيات: "The flight delayed for more than two our. I bought another ticket (one way) to manamah with Oman Air for $230. I called gulfair to refund the ticket but they asked me to contact Kayak. Please do the nessasry Regards Fahad"
ايجابيات: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
ايجابيات: "More selection where you can pick and choose your tv shows or movies."
سلبيات: "Entertainment selection was poor. Only have a few selections on board for a 10 hours fight. Need more movies. Food was okay, didn't get to choose what meal to eat."
ايجابيات: "The security check was horribly handled. There was a chance for missing the flight."
ايجابيات: "We landed safely and everyone got off the plane."
سلبيات: "Gulf air has decided to do "silent boarding" - so we were late boarding our flight because even though we watched the gate- it never filled up, there were never lines, no announcements, no lights signaling anything. Our captain took VERY sharp and hard dips and turns during our flight. He even dropped altitude so quickly that some women on board yelled out in terror. No announcements were made as well by the crew or captain regarding these very uncommon experiences of turbulence or announcements to remain with ones seat belt fastened. Finally, the man driving the bus from the plane to the door at Manama airport was too busy talking to the men who decided to sit in the front seat of the passenger bus and not look on the road in a busy air traffic area. I'm literally blown away at how everyone was safe and made it from point a to point b. I'm also horrified at the lack of communication or safety precautions."
سلبيات: "We were in row 42 and there were at least 15 rows behind us, and they ran out of chicken option in food."
ايجابيات: "crew was amazing"
سلبيات: "no traveller pack, toothpaste, etc. seats too tight."
سلبيات: "Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination...."
ايجابيات: "The crew was amazing!"
ايجابيات: "The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks."
سلبيات: "The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person."
ايجابيات: "Great seat and staff."
سلبيات: "It was great!"
ايجابيات: "Amazing crew"
سلبيات: "At check in"
سلبيات: "You expect more from business class"
ايجابيات: "every thing from the new plane until arrive it was amazing"
سلبيات: "nothing every thing i like it"
ايجابيات: "The attendants and ground crew helping me was excellent."
سلبيات: "They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25"
ايجابيات: "Boarding staff ."
سلبيات: "Food was very bad and started to charge you for some food and drink items ."
ايجابيات: "Crew was cordial"
سلبيات: "Check-in - it took 2 hrs to check our bags"
ايجابيات: "Good service"
سلبيات: "The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!"
سلبيات: "Entertainment byTV with more new movies."
ايجابيات: "Crew was great, food was great, seat was comfortable"
سلبيات: "My baggage is missed on my trip"
ايجابيات: "I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable."
سلبيات: "Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible."
ايجابيات: "Only 2nd leg- the crew was better"
سلبيات: "Crew was bad/ food options were horrible/ boarding wasn’t very comfortable/ space in the aircraft was bad/ entertainment was limited/"
ايجابيات: "Crew On time"
سلبيات: "Very slow process for checking, only one person for business class and it took forver to finish"
ايجابيات: "Flight was empty so had enough room next to my window seat"
سلبيات: "The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!"
سلبيات: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
ايجابيات: "Passsenger fighting for seat ,hostess very rude and not professional"
ايجابيات: "The crew"
سلبيات: "Having to wait 5-6 hours due to missed flight back to NY"
ايجابيات: "To be honest, the plane, crew, airport... everything was overall pretty nice."
سلبيات: "My checked luggage got delayed for this first trip, and I had to wait three hours at the airport security."
ايجابيات: "We had a medical emergency so we couldn’t take our flight. The crew were nice about understanding our situation."
سلبيات: "Lost our bags, didn’t call us back. We had to go to the airport to find someone to look into our bags. It’s been over a week and we still don’t know where they are. :-("
ايجابيات: "The seats were very comfortable with good leg room. Food was excellent. Cabin crew was friendly and accommodating."
سلبيات: "The entertainment screen looked aged. Very slow and not so good resolution. Certain sections of the Abu Dhabi airport are disappointing. Bathrooms in that particular section of the airport were really dirty and broken. Also travelling by bus to the airplane is not desired for such a major airline home airport. I read somewhere that airport is going to go through major renovation in 2019, so I hope it will become as good as Dubai airport"
سلبيات: "The person checking me in at Delhi was rude. Didn’t let me take the cabin bag that others were allowed to take."
سلبيات: "More protein in food"
ايجابيات: "The staff is great, friendly and attentive. Lounge is comfortable, with good staff as well."
سلبيات: "I must admit that the food choices is not great. You are catering to international crowd not only emaratis. In general the planes are good, but the smaller older ones are not that comfortable. The older 777 configuration is very uncomfortable, comparing to the 787. When you need to slitly recline, there is no need for the whole chair to come forward in attempt to creat a bed for you. These are little things that need to be addressed when purchasing planes."
ايجابيات: "Cheapest fair"
سلبيات: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
ايجابيات: "The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration."
سلبيات: "Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight."
ايجابيات: "Crew ppl was nice"
سلبيات: "Front ppl at the counter was absolutely horrible. I will never ever recommend any one to fly with Etihad airways.i travel for work and I never had a experience like this. Never in my life."
سلبيات: "Was not allowed to board flight, had to purchase a second d ticket, told no seats available until Sept 17 which was a lie, after an additional charge of $750.10. Could not reach customer service. Ended up buying a ticket with another airline. Would like some reimbursement in this."
ايجابيات: "The flight was perfect the flight attendants was also up to scale thank you very much for the nice flight"
سلبيات: "The fly agency supposed to advise me a hotel inside the airport I asked to be inside the terminal so I had to cancel the booking in there and lose money because the hotel they advised me was outside the terminal not inside"
ايجابيات: "Accurate. Take off was smooth. Crew were sooo kind. Boarding was fast. New computer was fantastic. New movies ."
سلبيات: "1. Seats were really narrow. 2. Although my first plane from Seoul to Abu Dhabi was for 10 hours but only one meal served and it was omlette with sausage And at the beginning a small toast sandwich served. This indeed very strange because everytime I flied with Etihad you serve 2 meals one of them is meat or chicken with rice. I was really starving until the next glight because when we left Incheon airport it was 12.55am and most restaurants were closed. Please try to solve this issue"
سلبيات: "Some times we did not take food from crew, I and my kids are slept. When we woke up kids feeling hungry, they are not provided food"
سلبيات: "Overall the flight was okay. What was disappointing was that our luggage didn't reach Prague at the same time. I have a meeting tomorrow and really wanted to take a bath upon arriving at the hotel. The problem is, all my clothes were in my luggage. Add to the fact that I have an early meeting tomorrow and I don't know what time my luggage will arrive."
سلبيات: "The staff at Kathmandu airport Etihad check-in counter was very rude. He asked too many unnecessary personal questions and asked to present the document to verify."
ايجابيات: "Crew , seats and crew"
سلبيات: "Boarding was very slow although we did it online as they were serving all client without differanciating the online checked already."
ايجابيات: "Entertainment system , crew"
سلبيات: "Boarding, as we did it online but waited long queue because online counter was serving all passengers"
ايجابيات: "Quick flight"
سلبيات: "Seating is tight"
ايجابيات: "Staff was great. Food was good, not great, but better than every other airline."
سلبيات: "The guest services agent at Delhi when I checked in was very strict about having a through ticket at my destination which almost caused me to miss my flight. I had previously checked with the consolate at my destination and there was no such requirement. Upon arrival, there was no concern whatsoever about having a through ticket. I know she was just doing her job, but this caused a lot of unnecessary stress."
ايجابيات: "Good in-flight service. professional crew."
سلبيات: "Extremely strict on carry-on baggage weight policy. I wish I knew about this policy before going to the airport. Ended up paying $110 more, having to move stuff from my carry on bags to checked in luggage."
ايجابيات: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."
ايجابيات: "For the price, its good, Entertainment system is really good, also its` good for the quick flight.Flight is always On time!"
سلبيات: "Staff is not super welcoming, looks like they are forced to serve the economy class, you get what you pay for, Also its super crowded."
ايجابيات: "Entertainment system"
ايجابيات: "The aircraft and leg space in rare seats."
سلبيات: "The boarding and getting off the aircraft was mess and no proper arrangement for transportation at Abu Dhabi. The ground staff was not cordial enough."
ايجابيات: "The crew were friendly and helpful. The airplane was spacious."
سلبيات: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."
سلبيات: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
ايجابيات: "Probably one of the more comfortable flights I've been on."
سلبيات: "We got rerouted through Singapore for an unscheduled stop, had a flight crew change which added 3 hours onto the flight which caused me to nearly miss my connecting flight to Bahrain. I did make the flight being the last person to board, but my bag did not."
سلبيات: "This is the last time to travel with etihad , very bad staff and not coorporated at all except for ( business and first class) Accordinh to my 2 experience with them they did not componsate me for the flight was missing because of their delay and the other one because checked in desc dont accept my bag even if i checked in and i have the boarding and they did this just to buy new ticket for 300 euros ? For nothing and waist time I gave them 0 out of 10"
ايجابيات: "The crew was very kind and attentive."
سلبيات: "We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was."
سلبيات: "Excellent customer service"
ايجابيات: "Nothing really."
ايجابيات: "Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later."
سلبيات: "They should add one more meal and drinks more frequently."
ايجابيات: "I don’t like it at all no buddy what to do he’s work I missed this flight coz of the security I passed 2 of them and in the third one I hade liquor from the duty-free so they don’t wanna put my hand back to the cargo"
سلبيات: "If everybody does his work right and being helpful all this wasn’t happen if they take my handbag and put a number on it or tag and put it to the cargo I wasn’t missed my flight and go to Washington not JFK"
ايجابيات: "I and other passengers of karachi decided that we will never book saudia arabia airline outgoing flight was quit better but inbound flight was worst than ever even saudia arabia refused to give airport meal in 6 hours stay to the people of karachi"
سلبيات: "Arabia air should fly on time and give same services as western cities to the flight of karachi Bording must be efficient all the girls are bad mannered on boarding counter"
سلبيات: "No delays"
ايجابيات: "I don’t like the delay"
ايجابيات: "Entire flight was excellent crew very helpful. We had great experience definitely will recommend"
ايجابيات: "Every member of the crew I encountered was five-star, and went above and beyond."
سلبيات: "The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board."
ايجابيات: "Not on time the flight. Delay 30 minutes"
سلبيات: "Delay more than 3 hours"
ايجابيات: "The infotainment was good."
سلبيات: "Be careful the officer at the plane door panicked when he saw that I have 3 miniature alcoholic drinks! He frowned, asked to take them and put my passport data on the computer. It would have been more professional to tell people when boarding that we need to dispose any alcoholic liquor"
ايجابيات: "Yes, cooperative and professional"
ايجابيات: "The flight was delayed 40 minutes."
سلبيات: "Taking off tomorrow timely."
ايجابيات: "Nothing. Everyone was tough. Not smiling. Not helpful. Too many scans and check points"
ايجابيات: "Aicraft was decent"
سلبيات: "They downt know what customer service is all about!"
ايجابيات: "Crew was very helpful. Nice clean plane."
سلبيات: "Airport in Jeddah is not good. Bathrooms are way below standard."
ايجابيات: "The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable."
ايجابيات: "Food seat comfort"
ايجابيات: "Seat comfort and food"
سلبيات: "Drinks service skimpy - remote boarding a bit chaotic"
سلبيات: "Male and departurr"
سلبيات: "Delayed flight from Jeddah as usual."
سلبيات: "I purchased a window seat in the exit aisle from the airline when booking. The airline seated me in a regular aisle seat without legroom."
ايجابيات: "The crew dosnt know how to deal with passengers Need more trining"
سلبيات: "Delay after delay. Broken entertainment system"
ايجابيات: "The food was good that's all and the bathroom was clean for business class."
سلبيات: "Everything else was extremely bad !!!!!"
سلبيات: "Had requested vegetarian meals for me daughter and she did not receive one on any of our flights."
ايجابيات: "Newer Planes - comfortable seats"
سلبيات: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
ايجابيات: "The seats are comfortable and the entertainment system is excellent. The flight staff where also very nice."
سلبيات: "I would have liked there to be snacks offered to passengers in between meals."
سلبيات: "My flight was changed to a 10 hour layover in Jeddah after a night flight. The transfer waiting area is too small and there is not even wifi in the whole airport. I got food poisoning the day after my flight too! There was no personal entertainment available on my second flight."
ايجابيات: "It was much better than the Washington flight"
ايجابيات: "Stay longer than schedule lot of crowds not clean"
ايجابيات: "Really nice crew."
سلبيات: "Baby! It was tight. Very little wiggle room and the seats were super uncomfortable. Thank my lucky stars I only had to endure the flight for 2 hours or I don't think I would've made it."
ايجابيات: "-Same as above-"
سلبيات: "The transit time is rather long to Europe."
سلبيات: "I searched for a certain date range and a well-priced option came up with vayama . I Bought it. It is probably my fault for not reading the fine print, but the flight I bought was not within the date range of my search and I didn't notice for a few days. I had to pay an additional $150 to change the flight. Never using vayama again, and this reflects badly on Kayak"
سلبيات: "Flight is delayed too much!!!"
سلبيات: "The connection was in a different terminal and there was not enough time as the air europa was late and we had to deplane far and had to shuttle to the terminal"
ايجابيات: "comfortable chair"
سلبيات: "staff , food and baggage service"
ايجابيات: "Easy booking and quick confirmation"
سلبيات: "Pre seat reservation which left us with no choice of changing seats"
سلبيات: "The flight delayed for more than 2 hours, they didn't provide any drinks or snaks"
ايجابيات: "Forbid is snack for the first three hour delay, then announced a 15 hour delay.. And passengers to hotels"
سلبيات: "Thier is no organized process for handling flight delayS, Jeddah airport is the worst terminal to depart from never the less have a flight delay at. Passport agents don't know what to do in a reverse process Not enough seats available for passengers to sit on in the terminal ended having me my wife and four children regretting traveling."
سلبيات: "I had a very bad experience with Saudia Airline during my return trip from Jeddah Airport on December 10th they made me missed my flight by not making the calling announcement to ask the passengers to go to the gate by English languish while I do not understand Arabic languish, also they never make a final call by my name while I was sitting near from my gate… They made me sitting at the Airport for approximately 15 hours waiting for other flight in cold air-condition and refused to let me get my jacket from my bag that I never see it until 3 days after I arrived to Abu Dhabi!!! They left me without food or blanket in the cold air-condition during this 15 hours waiting which it makes me very sick with sever FLU caused me to be off work sleeping on my bed for 8 days because of this sickness!!! They made me pay cash for a new ticket saying that they cannot refund my old ticket!!! I will never ever be going to get Saudia Airline the rest of my life and I will never recommend it to any of my family, coworkers or friends. I they want me to reconsider my opinion about them they need to send me an apology letter with the full amount of the ticket that I paid at Jeddah airport to return bake to Abu Dhabi. Very Respectfully Salih Tambil 971-052-667-5098"
ايجابيات: "Etihad ground staff is rude and treat customer with contempt."
ايجابيات: "The seats"
سلبيات: "The food was ok. I was expecting a bit more freshness"