ايجابيات: "No more Saudia. Worst customer service ever."
ايجابيات: "Flight was pretty empty so I had a whole row to myself which was incredibly comfortable"
سلبيات: "Departure on time"
ايجابيات: "Nice and smooth"
ايجابيات: "On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing."
سلبيات: "Checked in Luggage come out 30 minutes late."
سلبيات: "The crew was not good and professional"
سلبيات: "Flight was scheduled to depart at 2200 actually took off 2310"
ايجابيات: "Some of the flight attendants are nice"
سلبيات: "No Wi-fi as promised to complete my work. Food was ok"
ايجابيات: "Steward was helpfull"
سلبيات: "No thing"
سلبيات: "Delay for more then 5 hours!"
ايجابيات: "Very bad travell"
سلبيات: "Delayed boarding and departure both outbound and inbound"
ايجابيات: "You left on time. You arrived on time. My luggage got to the other side. Nothing was lost."
سلبيات: "Your entertainment system needs to more interactive and controlled in each seat."
ايجابيات: "The free miles"
سلبيات: "Boarding crew was not helpful & food was bad"
سلبيات: "Delay after delay. Broken entertainment system"
ايجابيات: "Everything was so good"
سلبيات: "Security check at entrance leading to delay over 2 hrs"
سلبيات: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
ايجابيات: "The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent."
سلبيات: "The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer."
سلبيات: "Crew was grouchy. The food was over cooked."
ايجابيات: "The trip is pretty good but the movies need to be increased and the food needs variety."
سلبيات: "Bad smell. Broken elements"
ايجابيات: "The seats were comfortable as they were in Boeing 787 Dreamliner."
سلبيات: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere."
سلبيات: "Flight is delayed too much!!!"
سلبيات: "Entertainment system did not work in my seat. Food quality was bad"
ايجابيات: "The crew were helpful The seats were far from each other The food was good"
سلبيات: "Lit to take off more than 20 minutes"
ايجابيات: "The staff are positive they really try to fulfill your requirements."
سلبيات: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
سلبيات: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."
ايجابيات: "Very good"
سلبيات: "All ok"
سلبيات: "The bus shuttle at LAX jammed passengers in a single bus where most of passengers were families!!!!"
ايجابيات: "Nothing was good about this flight"
سلبيات: "The flight was delayed to next day. It was a mess"
ايجابيات: "plan was on time in departed and arrive food was fine all services was good"
ايجابيات: "Very nice airline with very nice crews."
ايجابيات: "Very nice people and courteous"
ايجابيات: "Excellent flight!"
ايجابيات: "The seats"
سلبيات: "The food was ok. I was expecting a bit more freshness"
ايجابيات: "good food"
سلبيات: "the airplane it's old *not comforted chair. *the touch of screen isn't smooth. *Delayed takeoff"
ايجابيات: "Excellent airlines. Leg room is spacious"
سلبيات: "Entertainment is a little outdated"
ايجابيات: "The food was excellent and the crew were very helpful in solving some of our issues. The food was good with three choices for the main course, and the seats were comfortable."
سلبيات: "I had two problems on this flight: 1) I had reserved for my family five adjacent seats, but when our boarding passes were issued the person at the counter gave us seats on three different rows. 2) The in-flight-entertainment unit only at my seat was not working and the crew couldn't get it to operate correctly."
سلبيات: "Service Always late People are rude"
ايجابيات: "Quick flight"
سلبيات: "Overhead space too limited, grumpy staff, bad food options"
ايجابيات: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
سلبيات: "Seat space and entertainment"
ايجابيات: "Crew, food and seat were all perfect."
سلبيات: "The plane was very very cold."
ايجابيات: "It flew and landed fine"
سلبيات: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."
ايجابيات: "Very prompt. Nice crew."
سلبيات: "Comfortable enough seat could be better. Food Entertainment -there was none."
ايجابيات: "Delay times and the connections were worst. Also fly Dubai flight was worst"
سلبيات: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
ايجابيات: "There was nothing to like in this flight. Terrible experience!!!"
سلبيات: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
ايجابيات: "L Are departure but timely arrival."
سلبيات: "Food is not great"
سلبيات: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."
ايجابيات: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
سلبيات: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
سلبيات: "Lack of luggage access"
ايجابيات: "Perfect crew"
سلبيات: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
ايجابيات: "Crew was very friendly and accommodating."
سلبيات: "No meals. No entertainment. Poor bording from front and back at same time caused chaos. Airport crowded and dirty."
سلبيات: "See above"
ايجابيات: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
سلبيات: "The food was plain. The flight was also delayed by an hour without any communication."
ايجابيات: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
سلبيات: "Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online."
سلبيات: "Didn't make it to my destination yet"
سلبيات: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
ايجابيات: "It was a short quick flight."
سلبيات: "It took a long time to check in and they lost my son's luggage."
سلبيات: "Not on time. Most entertainment screens not working. You choose a seat and you will find someone sitting on it amd the crew will simply say choose a seat in the back."
سلبيات: "Not on time. Most entertainment screens not working. You choose a seat and you will find someone sitting on it amd the crew will simply say choose a seat in the back."
ايجابيات: "though we were delayed and had to change the flight r luggage arrived with us"
سلبيات: "we were trapped on board without ac while still on airport ground without any announcement what was going on after about 45 min. they announced that the ac was not working and they r trying to fix it; still doors locked afterwords they announced that we will be taking another plane 2 hours which made the total delay around 3 hours"
سلبيات: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
سلبيات: "It took too long to board"
ايجابيات: "Good for an LCC."
سلبيات: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."
سلبيات: "Simply that was a bus .... not a plane!"
سلبيات: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
ايجابيات: "On time, good staff, easy checkin process, great value for money"
سلبيات: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
سلبيات: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
ايجابيات: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
سلبيات: "لا شي"
سلبيات: "Crew was very polite. No complimentary entertainment for such a long flight. Entertainment consoles put off lots of heat and not consistently working."
سلبيات: "It was very warm the air was stuffy"
ايجابيات: "Amazing service and crew"
ايجابيات: "Inexpensive, but you get what you pay for."
سلبيات: "Seats are almost laughably small, both in pitch and width. The plane was very hot during boarding as they use both doors and the wind blows through the entire cabin."
ايجابيات: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
سلبيات: "Delayed for nearly 4 hours, no reason given, no staff visible to talk to, nothing offered to us."
سلبيات: "Over three hours delay with no information"
سلبيات: "50 minutes delay as always!"
ايجابيات: "really can not think of one good thing that i liked, i really don't!"
سلبيات: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
ايجابيات: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
سلبيات: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
ايجابيات: "The only thing that I liked about this flight was the it took off and landed safely."
سلبيات: "The flight was hot, the attendants were rude, and seemed to feel as though they were burdened a passenger requested something. They did not offer water to anyone (especially elderly people) when the A/C went out. They also lost my bags, and would not deliver them."
ايجابيات: "Option to buy food. 30 mins only from Dubai to Doha"
سلبيات: "Delay in take off by about 30 mins. Ground services in Dubai sucks and you are treated like low/no class passengers if you fly with other airlines apart from emirates. Transport bus from Term 3 to Term 2 via Term 1 make extra stops as per driver pleases. This would be last time I go via Dubai on other airlines non Emirates. Toilets in Term 2 also sucks and would rather go on the plane...."
سلبيات: "The plane looked old and dirty. Windows were really oily so I couldn't put my head down."
سلبيات: "The flight is cancelled at the last moment. I am staying at the airport waiting for an alternative. No one to compensate you."
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
سلبيات: "Schedule. Crew"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
سلبيات: "delay flight and rent another craft lion air !!"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
ايجابيات: "Craw are professional"
سلبيات: "No entertainment"
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."