ايجابيات: "the business class seat setting of the new dreamliner the plane is brand new flight schedule was ok"
سلبيات: "crew must be better trained quality of food should be improved entertainment system should have richer content"
ايجابيات: "Crew was super friendly and helpful!!"
سلبيات: "I didn’t really like the available movies"
ايجابيات: "Flight crew was very friendly and helpful."
سلبيات: "Boarding process quite chaotic."
سلبيات: "Flight was a little warm"
ايجابيات: "They had movies to watch"
سلبيات: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."
ايجابيات: "Crew was good."
سلبيات: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."
ايجابيات: "Seat very comfortable and service was excellent"
سلبيات: "The quality of the sound and image of the movie was not good"
ايجابيات: "Timing and Food"
سلبيات: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
ايجابيات: "The crew were very friendly"
سلبيات: "The airplane was too old and uncomfortable"
سلبيات: "Im still not st my destination due to delays of the airline"
ايجابيات: "Short flight, very efficient. No extra fees for baggage."
سلبيات: "Cabin staff could have been a little more friendly."
سلبيات: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
ايجابيات: "Good crew"
سلبيات: "Entertainment Luggage claim Food"
سلبيات: "Delayed 16 hours and counting. 300 passengers brought to a hotel and given little to no information. Only 2 egyptair staff members for all 300+ passengers."
ايجابيات: "Quick check in"
سلبيات: "Chairs legs do not extend enough"
سلبيات: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
ايجابيات: "Food is good. Staff excellent. Trip was smooth"
ايجابيات: "Being done."
سلبيات: "Being thirsty."
ايجابيات: "I like that there were any kind of drinks you like ( from sprite to mango juice). The meat was too hard to eat. It was almost a raw meat. Very hard to chew."
سلبيات: "I didnt like the crew checked our boarding papers in the plane. It was nonesense. I showed the boarding paper 3 thimes and they want to see one more time."
سلبيات: "We received our baggage 2 days later"
ايجابيات: "In flight service"
سلبيات: "Food is not as good as it looks"
ايجابيات: "Good meals, and plenty of beverages."
ايجابيات: "Flight was on time and I appreciate that."
ايجابيات: "This flight was on time and I appreciate when Egypt Air flights are on time."
ايجابيات: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
ايجابيات: "Not much."
سلبيات: "Crew not attentive not trying to give the extra service that you pay so much money for. Food options hopeless. No welcome no introduction. Nondrink on arrival. I could’ve sworn that I was in a budget economy section. Old Shaking plane. Other than a business class seat you get nothing."
ايجابيات: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
سلبيات: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."
سلبيات: "The flight crew didn’t provide any kind of leadership when the passengers were causing a delay. Then we landed 20 minuets later than schedule, but the pilot failed to recognize the delay, he announced the schedule arrival time rather than the actual time. Then the freaking airport is so bad, that I decided not to come back here anymore. The luggage were delayed for an hour and half and we asked the supervisor he said that’s usually what happened, and we have to wait, he didn’t even care to provide any explanation for why all this unnecessary delay."
سلبيات: "Staff are rude in comparison to other airlines, hostess greeting us actually called my 2 year old naughty for touching the toilet door whilst boarding! Media is also limited and with constant interruptions, plus not available for take off or landing! Tray tables were dirty, I’ve honestly given up trying to eat the food on board these flights! Despite numerous tags and a note on my ticket the stroller is never able to be brought up to the aircraft door. I won’t be flying Egyptair again"
ايجابيات: "Every thing"
سلبيات: "Every thing"
ايجابيات: "The food was good."
سلبيات: "Too tight aircraft, noisy and not stable at the sky."
ايجابيات: "The food was good"
سلبيات: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."
ايجابيات: "Crew was really good and flight was very smooth from Toronto to Cairo"
سلبيات: "Person behind me kept on kicking my chair"
ايجابيات: "Nothing they do to exchange the time except by baying 200 rial Oman"
ايجابيات: "Everything worked as advertised."
سلبيات: "Nothing .. everything worked just fine."
ايجابيات: "Good service and friendly environment"
سلبيات: "No comment"
ايجابيات: "Best landing ever, if I was sleeping I would not even have woken up during the landing. Well done to your skilled pilots."
سلبيات: "Entertainment selection was a little low, but the fact that you don't play any ads is great! Other airlines make you watch 30 mins + worth of ads."
سلبيات: "Everything very poor business class"
ايجابيات: "Price was affordable . Short layover. Easy and good flight connection."
سلبيات: "Poor snacks."
ايجابيات: "The flight staff was SO helpful, and helped me beyond what I expected. The flight was very comfortable from start to finish."
سلبيات: "Having more movie options would have been good."
ايجابيات: "Confortable seats, good entertainment, attentive flight crew"
سلبيات: "Pilot didn't clearly communicate what the issues were for our delay. Safety rules and regulations were ignored by passengers and not enforced by crew (people walking aisles while plane was taxiing, passengers without seatbelts on during takeoff and landing, etc)"
ايجابيات: "Pilots are very cleaver and professional in taking off, landing and flying. Crew are very warm and caring Both China & Cairo Airports's operation was very fast and good."
سلبيات: "For more than 10 hours' flying, would expect far better plane with newer seats and more toilets !! same like they fly between Cairo and London and Dubai (777 etc ..) Also the fish was not tasty at all"
ايجابيات: "Excellent Helpful boarding & on flight crew. New aircraft"
سلبيات: "Very poor entertainment choices."
سلبيات: "Old entertainment system, otherwise, everything else was fine"
ايجابيات: "I had checked in online and went to drop my check in bags at the counter. There was no baggage drop line - only economy and business class. I went to business class and said that I had checked in online and want to drop my bags and they gladly accepted it"
سلبيات: "We had to wait for an hour to receive our baggage, some passengers received part or half of their baggage. No one was to be found to follow up, the belt information board showed that all bags had arrived when it hadn't. Very poor in this aspect"
Food quality really need to be improved
ايجابيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Pillows for everyone and warmer temperature"
سلبيات: "All ok"
سلبيات: "Good food. And not crowded passenger in the bus going to the plane"
سلبيات: "Veg Biryani instead of pasta plz"
ايجابيات: "New & clean aircraft"
ايجابيات: "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
سلبيات: "Entertainment. Hollywood movies weren't working."
ايجابيات: "Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to."
سلبيات: "Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did."
ايجابيات: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
ايجابيات: "Short and sweet."
سلبيات: "Food needs improvement"
سلبيات: "The flight should be on time and not late."
ايجابيات: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
سلبيات: "The travel was cancell for orbiz fail"
ايجابيات: "The crew was nice and kind."
سلبيات: "The seats, as always."
ايجابيات: "The airplane was clean an good and the crew was nice"
سلبيات: "The food could be better."
سلبيات: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
ايجابيات: "Clean airplane and friendly crew"
سلبيات: "No Problem"
ايجابيات: "Friendly and helpful flight crew Good food Free movies to warch"
ايجابيات: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
ايجابيات: "Nothing its was fast and no entertainment in board"
سلبيات: "Small seat"
سلبيات: "Bahrain airport"
سلبيات: "flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor."
سلبيات: "Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos"
سلبيات: "Late arrival of the plane. Seat not comfort, basic serviceS"
سلبيات: "onboard entertainment is very limited"
ايجابيات: "how convenient it is"
ايجابيات: "Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price."
سلبيات: "The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say."
ايجابيات: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
سلبيات: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
ايجابيات: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
سلبيات: "The old aircraft which is almost reached its limits"
ايجابيات: "I liked the info I was getting from the airline, through sms. And everything was on time."
سلبيات: "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."
سلبيات: "There was some delay."
ايجابيات: "Almost no wait time to get checked in"
سلبيات: "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."
سلبيات: "Their price and services"
ايجابيات: "The crew was helpful, the boarding was organized"
سلبيات: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
ايجابيات: "Speed of the boarding pass counters. And the price."
سلبيات: "The plane seats are really bad"
ايجابيات: "They delivered as requested"
سلبيات: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
ايجابيات: "Bording was ok."
سلبيات: "Too much security checks"
سلبيات: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
سلبيات: "food it could be better"
ايجابيات: "I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice."
سلبيات: "My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?"
سلبيات: "The Food choices"
سلبيات: "The crew wasnot welcoming and helpful"
ايجابيات: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
ايجابيات: "Good food and entertainment"
سلبيات: "Crew could be nicer Crammed seats Late"
ايجابيات: "Very smooth flight and excellent service"
ايجابيات: "Timing and service"
سلبيات: "Everything about the flight"
Crew was very good , but still Etihad price for extra bags vey expensive.
سلبيات: "No entertainment system was working"
سلبيات: "More comfortable seats."
سلبيات: "The airplane broke from Abudabi to Delhi with 4 hrs delay."
ايجابيات: "Flight price and time"
سلبيات: "There was no choice for dinner. It was only a fait accompli that eating from one category remained. When I refused, they did not respond to my request to replace the food. I refused to eat it. The host did not agree to replace the food,"
سلبيات: "There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane."
ايجابيات: "Good value for money."
سلبيات: "Expensive wifi. Limited entertainment selection."
سلبيات: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
ايجابيات: "I was impressed they gave us a full meal for only a 3.5 hr fought"
سلبيات: "Crew was a little rude"
ايجابيات: "Transiet time"
سلبيات: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."
سلبيات: "Flight delayed Baggage lost & didn’t receive upon arrival"
ايجابيات: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
سلبيات: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
ايجابيات: "Handled disruptive customers well"
سلبيات: "Boarding and departure were late, food was terrible"
ايجابيات: "E box movies , longer leg room"
سلبيات: "Nothing I love Etihad"
سلبيات: "food was bad in taste ,they present us just like give to baggers there was no serving in trays .pictures show in add. are all falls we did not get that kind of food in our whole trip . for exps .in dinner they serve 2 small buns filled with 2 leave of spinch 1 bean barito 1small piece of chocolate for desert. for breakfast was lentel,with mashed patatos.when I asked for somthing else.reply was we do not have anything else.so i did not have anything in my 15 houre flight."
ايجابيات: "Overall its very k"
سلبيات: "Flight EY 653 screen touch sensitivity wad very bad"
ايجابيات: "I wish I could remember the fight attendant’s name - she was probably the best flight attendant I’ve ever had"
سلبيات: "Plane was very crowded as compared to the A380 I flew over on. also the meal services on the Trip over was much better than this return flight"
ايجابيات: "Everything was fine, but"
سلبيات: "Frigid temps on board The snacks were sad"
ايجابيات: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
سلبيات: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."
ايجابيات: "Crew were awesome, food was amazing"
ايجابيات: "Staff were professional."
سلبيات: "Too full, busy flight with noisy travelers. Many children were constantly crying and there was too much going on. perhaps staff could suggest that travelers remain quiet or mindful of others who are trying to sleep."
ايجابيات: "Staff are efficient."
ايجابيات: "SeatsPrompt service"
سلبيات: "I couldn't chose the Hindu meal when I booked ticket from Kayak and I had to suffer my entire journey not having food"
ايجابيات: "All were very friendly: at the airport and in the plane. Good food. We were well informed and in time!!!"
ايجابيات: "Liked the cabin"
سلبيات: "The crew was standoffish and disengaged. This is on a buisiness class ticket where I paid $8000 for two tickets."
ايجابيات: "Ample storage available in window seat. Window seat for solo business traveler is nice; private."
سلبيات: "Boarding very inefficient- rushed out of Premium Lounge to go to the pre-screening for return to US - finished and at the gate sent back to a nearby lounge with just enough time to sit down for a few minutes."
ايجابيات: "Service was great, check in was easy. Planes are roomy enough for economy seating. Food was decent for airplane food."
سلبيات: "There was a delay due to poor weather. Although I was still able to make it to my connecting flight in time, they automatically switch my flight due to my bags not having enough time to be transported to the plane. As a result, I was stranded in Abu Dhabi for 12 hours. In fairness it's not the airlines fault and they did provide a hotel and shuttle bus for my short stay. What added to the frustration was the fact that they waited for the shuttle bus to be completely full (with people sitting in aisles) before taking us to the hotel. We got there too late for dinner, since all that waiting around resulted in a two hour trip for what should have taken 20 minutes. Since we had to leave so early in the AM, we didn't get breakfast either."
ايجابيات: "Everything was perfect...seats crew food accuracy"
ايجابيات: "In time"
سلبيات: "Crew not helpful . Same with food not enough ):"
ايجابيات: "The food and the entertainment."
سلبيات: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."
سلبيات: "The food was horrible"
سلبيات: "I couldn't sleep on the plane."
ايجابيات: "I have been upgraded to business class which was something cool, doesn't happen a lot. The check in was really fast , and the man giving the boarding passes was really, nice"
سلبيات: "The crew in the business class, were NOT up to the standards. Whenever I ask about something, they say ... I will come back, Yes they come, but after a while. When serving the food, they gave me the main course, without bringing the salad or appetizer, they didn't ask to bring or not, and I thought that it goes without mentioning to bring them. After finishing the main course, she asked if I finished, so I said yes, she took the whole tray, without asking or bringing the desert, which is again strange. before landing , I wanted to take a medicine, so asked for water, but they said to me we started to descent, and they didn't bring me water except after saying I needed this for taking medicine"
سلبيات: "Food selection.in the morning, you don't want to eat dinner food. Should be breakfast."
ايجابيات: "Economy legroom was good, great food, clean plane. Staff seemed professional but occasionally cold to requests."
ايجابيات: "Service Seats Flight attendants"
ايجابيات: "A380 planes. What is not to like. Wide economy seats. A little glitchy entertainment system but over all comfortable flight."
سلبيات: "Horrible and disorganized service crew. Went without food for 2 of three service seasons as they forgot a whole section to service. Had to repeatedly ask and in one case finally got something to eat 40 mins later. Poor sequence of beverage and food service."
ايجابيات: "Fantastic crew! Good selection for tv, food was good. Baggage checked all the way through, no problems or complaints at all. Will definitely fly Etihad again."
ايجابيات: "food was excellent."
سلبيات: "Crew behavior not good."
ايجابيات: "The trip was late and the transite one left and they refused to componsate me neither by ticket nor money .. It was ahorrible trip i lost 4000 dollars for hotels and other ticket which is toooooo much"
ايجابيات: "I wanted to cancel my flight ticket 2/3 days after buying it. I called vayama and they told me that it can't be canceled. I asked to reschedule the booking instead and they told me that rescheduling will cost me more than the price of the original ticket! Now I lost the money I paid! I will stop booking my flights through kayak going forward. I am not happy with the service and the policies do not make any sense. This was a waste. I am very disappointed. I had a serious personal reason to not to fly and nothing was taken in to consideration. I will pass this to all people I know."
سلبيات: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
ايجابيات: "I did receive my bag, even I reserve business class."
سلبيات: "I did receive my bag, even I reserve business class."
ايجابيات: "Food and hospitalityu"
سلبيات: "Seating was too narrow"
ايجابيات: "The flight was comfortable. Food was ok, but could be improved in variety."
سلبيات: "Boarding process, slow and long - I have seen other airlines do it much faster. Crew were friendly, but lots of confusion among crew members. Entertainment was horrible - need new and latest movies. The latest movies available were months old. This makes the flight time feel a lot longer than it is."
The boarding process was well organized. In fact, we departed 10 minutes early! The crew were friendly and professional. The only setback is the seats in economy class need more space.
The crew were very friendly and smiling all the time.
This is a short flight. I was lucky there were few kids on the flight and it was quiet throughout the trip!
ايجابيات: "I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227"
سلبيات: "Please contact me on my phone number +966502263227"
ايجابيات: "Smooth trip"
سلبيات: "The electricity plug was not working so I couldn’t charge my mobile although it is a new plane and the hostess tried his best but no luck"
ايجابيات: "Crew, and timing of flight"
سلبيات: "Improving the food and beverage selections."
ايجابيات: "Space, crew"
سلبيات: "Chaotic boarding"
ايجابيات: "Nice and smooth"
ايجابيات: "I don’t like the delay"
سلبيات: "The best flight ever. Not much passengers, and that’s what made the difference."
ايجابيات: "Coffee was excellent."
سلبيات: "Flight was delayed, we almost missed our connecting flight and our bags were not on the same flight."
سلبيات: "More movies playlist"
سلبيات: "The crew was not helpful. We kept asking for many things but they don’t bring them from the first time. They gave me food as normal and when I opened it they brought my requested special food which should be given to me earlier."
سلبيات: "My profile says vegetarian and I didn’t get a vegetarian meal! I was extremely disappointed because I was very hungry and was given a meal with meat! Please have extra vegetarian meals! Manager was told and did nothing to make it right. That was very disappointing"
سلبيات: "Delay, 2 times"
سلبيات: "درجة تأهيل المضيفة متوسطة مناولة صينية الطعام في يد النسافر شئ من الفظاظة في التعامل"
سلبيات: "The flight also was postponed several times (3 times)"
ايجابيات: "The crew was friendly - precise and very professional. They made accommodations as they could in the moment."
سلبيات: "Throughout the flight there was no way to charge cellphones or any electronics. The WiFi was not working - I am certain all of the outlets and the screen were off or not functioning."
ايجابيات: "Steward was helpfull"
ايجابيات: "In time"
ايجابيات: "There was one crew member that talked to me for a little bit and was very helpful about planning my vacation and he was just a cool guy all around. And the food wasn’t bad!"
سلبيات: "The TVs on my first flight didn’t work, the headphones I got had one completely broken bud with no cover and the other didn’t work. And they put my luggage on the wrong plane so I have to wait an extra hour which caused me to miss my driver who was going to take me to my hotel! And to top it all off I was told to change clothes because they “weren’t appropriate”... it was just shorts and they went past my knees! I am a man and should be able to where shorts because they are comfy!"
سلبيات: "Every thing good"
ايجابيات: "This flight did not have a prayer room which made it much more quiet and comfortable."
سلبيات: "More beverage options"
ايجابيات: "Nothing but the food & the timing."
سلبيات: "Uncomfortable, uncleaned, bad smell, over priced for an economy class and a small narrowness plane and shortness flight. Hope it is improved next time for others; however, I won’t utilize this airlines in fact it is my country’s airlines."
سلبيات: "Had requested vegetarian meals for me daughter and she did not receive one on any of our flights."
ايجابيات: "Good food n movies, comfy seats"
سلبيات: "Rough bumpy flight with no xplanations or apologies from crew n interval btw connecting flights too short"
ايجابيات: "The seats are comfortable and the entertainment system is excellent. The flight staff where also very nice."
سلبيات: "I would have liked there to be snacks offered to passengers in between meals."
ايجابيات: "Food, cabin crew are very good"
سلبيات: "Transit in Jeddah..The airport is not organized and the staff too."
ايجابيات: "Too upset to remember."
سلبيات: "The airport only announced a 1 hour delay (instead of 5:10 pm it was posted at 6:10 pm) but the truth that we departed at 9:20 pm. At the end I lost a bag from my 3 piece luggage that they have charged me for the extra piece at a frustrating $302 USD :("
ايجابيات: "Nothing as usual."
سلبيات: "Flight was 40 minutes late at departure airport. Missed up all the luggage in destination airport. Waiting long time for bus shuttle to come at the airplane."
سلبيات: "There was a mis-match between the boarding time on the screen against the time in the boarding pass which lead to a delay of 1 hour and 15 mins of the boarding."
ايجابيات: "It was much better than the Washington flight"
ايجابيات: "Really nice crew."
سلبيات: "Baby! It was tight. Very little wiggle room and the seats were super uncomfortable. Thank my lucky stars I only had to endure the flight for 2 hours or I don't think I would've made it."
سلبيات: "Seat is very small, food came very very late and was collected again very very late. No entertainment whatsoever Cabin crew was not friendly Aircraft was not that good from inside cabin"
ايجابيات: "Staff were friendly, aircraft were clean and comfortable, with the entertainment being as entertaining as it should be. Food was decent and baggage policy is nice and generous. Seats are comfortable with great legroom, and good width and pitch."
سلبيات: "Transiting at Jeddah (South terminal) on economy class is an AWFUL experience, I wouldn't wish it on anybody. It's just a small block with 6 or 8 gates inside it which is much too small for the amount of people who wait for those flights. It's really difficult to find anywhere to sit and there's no paid lounge in the South terminal. Facilities are very poor with no WiFi and filthy bathrooms. What's more, all parking positions at Jeddah are currently remote gates, so everybody is bussed to the planes. Hopefully this will all change, at least to some degree, when the rebuilt airport opens."
ايجابيات: "The crew was very nice, TV monitors were nice and the plane ride was comfortable."
سلبيات: "No alcohol served on board (for those of you that like a night cap to sleep on the plane)"
سلبيات: "Delayed flight, departure time on airport screen was not correct."
ايجابيات: "The crew were helpful The seats were far from each other The food was good"
ايجابيات: "The staff are positive they really try to fulfill your requirements."
سلبيات: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
ايجابيات: "Entertainment is way behind emirates air. Mostly either broken and in need for maintainance and fixing. Food just ok, crew good. Compared to emirates is no comparison. Emirates is far superior."
سلبيات: "Personnel in jeddah airport left their places ,,leaving thousands of passengers without service. ..no one to complain to,,, irresponsible behaviour, ,,never using your airlines again"
ايجابيات: "The check-in staff were nice and accommodating. For a short flight we did get a box lunch which was filling."
سلبيات: "The plane has seen better days, paint was pealing off some places. The chairs were ok. The flight crew seemed annoyed at everyone."
ايجابيات: "Mostly every things"
سلبيات: "Bus transportation to be elemenated"
The crew was amazing and helpful. This was my first flight with Kuwait Airlines since 1998, they exceeded my expectations, Definitely fly with them again.
The crew was attentive and kind. The business class cabin wasn’t very full during the flight so the service was catered to your specific needs.
ايجابيات: "Legroom was good. Aircraft was nice. The crew was very helpful"
ايجابيات: "Super comfortable economy seats"
سلبيات: "Add more movies to the tv"
سلبيات: "Had asked for wheelchair which was not provided in Kuwait City"
ايجابيات: "Very comfortable and smooth flight from boarding until landing"
سلبيات: "entertainment choice could be more diverse and newer movies"
ايجابيات: "direct flight short distance"
سلبيات: "the application food seat"
ايجابيات: "Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided."
سلبيات: "Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids."
ايجابيات: "The seats in business class were great!"
سلبيات: "Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody."
ايجابيات: "Crew were great, seats were comfortable, Kuwait’s airport employees were really bad"
سلبيات: "Personal attitudes of airport services"
ايجابيات: "Again similar experience nothing fancy. Offered the right meal as a request, unlike the other flight where the chicken was offered to me and my wife despite being vegetarian."
سلبيات: "Please we need better service at Dhaka airport"
سلبيات: "Economy class seats are not comfortable. Cabln crows are not friendly I have"
ايجابيات: "I like nothing because it got delayed by 15 hours"
سلبيات: "I wasn't allowed to board the flight as with my USA passport I could not get a visa on arrival because I have a Qatar resident permit for work. I cannot find out if I can use this nonrefundable ticket on a future flight as Varama will not help me. You seel tickets but provide no support."
ايجابيات: ". Real vegetarian food can be served. 2. The space between front and back seats to be slightly more. 3. The staff of the Kuwait airways should coordinate with the passengers continuing their journey right from the time the passenger gets down from the flight. We faced problem in locating the office of the kuwait airlines at Kuwait. 4. The gap is too long between the flights. 5. No details in some of the gates regarding the flight details. 6. The snacks served at Kuwait airport can be slightly different."
سلبيات: "1. Too much time in kuwait airport. 2. Sudden gate change in Kuwait airport which was not informed by any body."
ايجابيات: "Entertainment. Food slightly better than first leg."
سلبيات: "Seat layout specifically the step in the foot rest area. But I was able to sleep. Some crew members felt"
ايجابيات: "When it was 45 min to take off and we were still in queue, we were brought forward to an open counter, also we were brought forward at the gate"
سلبيات: "No specific counter per destination, the counter zone is a choas, the gate is shared with another flight, plane was not clean, old and no entertainment screen, no prompt response to help, kids meal were not healthy (fried nuggets). Seat lock can be easily open by kids."
سلبيات: "boarding time 2 hours. terrible boarding in kuwait. my laptop checked 3 times and hard drive destroyed by the scanning machine,"
ايجابيات: "The crew try to be friendly"
سلبيات: "The craft was uncomfortable the food was wacky the bording delayed too much the grownd crew was hesitant"
سلبيات: "Three planes were boarding within 20 minutes of each other out of the same gate. This was highly inconvenient as people had to wait until the last minute to board, and caused the flight to depart at a later time than scheduled."
ايجابيات: "Vey comfortable seats, great entertainment system, great in flight crew."
سلبيات: "While boarding the plane, the lack of knowledge of the person checking the boarding passes and pulling us aside to wait while he checks on our ability to fly into the country after its been checked from the primary departure location. Expecting the crew to be knowledgeable of who can and can't travel to a place and visa requirements would be expected to be a minimum."
ايجابيات: "Good leg room and flight was good."
سلبيات: "FLIGHT crew seemed not so welcoming and irritated."
سلبيات: "Departing and arriving flight both late!!! Two hours late"
ايجابيات: "passenger's were stinking may be they never heard about deodrent.to many I dians.i will never fly in Kuwait airways."
سلبيات: "Delays in both flights, no business access, not organized at all"
سلبيات: "Boarding Food Checkin"
سلبيات: "Flight had additional layover that was never displayed as part of the ticket information. All five flights were delayed by an average of 3 hours."
سلبيات: "cleanliness is aconcern"
ايجابيات: "Crews attitude, Flught comfort"
سلبيات: "Airline website is pathetic , its down all the time.. Boarding is horrible, Business class passengers had a long wait to board"
سلبيات: "Very poor no entertainment and the plane looks veryyy old"
ايجابيات: "All luggage arrived."
سلبيات: "1-Boarding pass for the 2flights were made in Doha, we were promised front seats as we have an infant, but were seated in normal seats on the kw-Cai leg. 2- I had to pay for accommodation at the hotel during transit, and for every meal. 3- They kept us waiting for 2 hours to move us to the hotel after Doha-Kuwait leg."
سلبيات: "Flight was delayed and reached Mumbai by one hr. late. Because of that, I missed my further connecting domestic flight and end up with buying new ticket for domestic flight"
سلبيات: "As per the ticket we bought our flight was supposed to fly from Delhi to Kuwait to new York. But Kuwait airways did not share this information with us that it makes another stop on it's flight from Kuwait to new York (in Ireland). I would never recommend this airline to anyone. I would never fly this airline again."
ايجابيات: "Overall experience.Food was ok"
سلبيات: "We asked for Wheel chair.Kuwait did not provide facility on the Kuwait and Shannon airports.My mother had lot of difficulty at the Kuwait airport"
ايجابيات: "just food is good"
سلبيات: "seats is too old ,chair old condition no screen working ,"
ايجابيات: "Schedule and price"
سلبيات: "Food ordered was Hindu Vegetarian, but was not provided. Response from Crew was Vegetarian is unavailable and provided a non-vegetarian meal."
سلبيات: "My mom was not offered a wheelchair at Kuwait airport inspite of requesting it days in advance. This was a real inconvenience as my 70 year old mom who has recently had knee surgery had to walk across terminals and board unboard buses unassisted.Moreover, people from kuwait were preferential treatment in boarding and in flight service."
ايجابيات: "Food was excellent"
سلبيات: "extra stop in Ireland was a huge waste of time and disorganized."
سلبيات: "لم يكن تقديم الطعام بشكل مناسب في درجة رجال الأعمال"
ايجابيات: "Nicer aircraft"
سلبيات: "Late departure."
سلبيات: "Old planes. No entertainment working in flight from JFK to Kuwait and to other cities. Airport does not have enough crew to help. Crew does not speak and doesn't understand English. Folks at the boarding time on the gate and at security treat you as if you were prisoners or criminals. Even flight crew was ignoring all requests."
ايجابيات: "Everything was good"
ايجابيات: "The staff was friendly and the food served was some of the best airplane food I've ever had."
سلبيات: "The second security check at the gate was very unorganized and took way too long. This process caused our flight to be significantly delayed. The plane was having a lot of turbulence on take off and landing."
سلبيات: "Not at all"
سلبيات: "Bad service, baggage delay"
ايجابيات: "Spacious seating"
سلبيات: "TVs didn't work on my flight there or back. Only served two proper meals on a 10+ hour flight. They don't serve alcohol. Took an extra 1.5 hours to board in Kuwait because of lack of efficiency. We were delayed 1.5 hours in taking off because everyone at the gate couldn't get on the plane in time for takeoff. Wouldn't fly again"