ايجابيات: "Crew was good, food was very good,seats were fine."
سلبيات: "Entertainment options could be better. The entertainment system needed reboot."
ايجابيات: "I had my own row of seating because the flight was pretty empty so it was very comfortable"
سلبيات: "Nothing. Excellent flight"
سلبيات: "Seat comfort and leg space"
ايجابيات: "Comfortable flight. Food was amazing"
سلبيات: "Entertainment wasn’t working , toilet not enough only 2 at the end of plane"
سلبيات: "No wifi. Out of order"
سلبيات: "Flight was delayed by 1,5 hrs"
سلبيات: "The first and final call was announced but no one guide people to go to the counter and no one was there. Then suddenly they said the gate is closed and did not accept to wait for few minutes"
سلبيات: "2.5 hours delay"
ايجابيات: "Have space for prayer"
ايجابيات: "Crew were good"
سلبيات: "It was delayed in Jeddah and the seats are not comfortable at all (business class)."
سلبيات: "Flight has been delayed for 1 hr without an prior notice"
ايجابيات: "Food was good. Flight attendants had good customer service ."
سلبيات: "Seats were a bit uncomfortable"
ايجابيات: "Overall it was an ok night flight. language handling."
سلبيات: "Delays with taking off, arriving late. No entertainment."
ايجابيات: "The crew was very friendly and the food was good. The entertainment options had too much variety with relatively new movies available."
سلبيات: "The furniture and general interior of the plane was too old and used. Lots of things that don’t work or are loose. The in-flight entertainment had too many useless interruptions for announcements."
سلبيات: "No thing"
ايجابيات: "Seats are narrow, net doesn’t work, bathrooms are not clean"
ايجابيات: "Crew and priority boarding with kids"
سلبيات: "After preparing for take off, they announce technical problem they promise to change the airplane. But they take us again to transient security to check again. They Sealy our trip 5 hours. No body take care of us. No food no body talk with us. We asked them when the flight start no body knows. My daughter got back pain. There is no emergency room. The staff of the trip not good."
سلبيات: "Every thing good"
ايجابيات: "The seats were bigger than average."
ايجابيات: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
سلبيات: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
ايجابيات: "The passenger sitting next to me."
سلبيات: "Some passengers switched their seats so when I arrived I realized my seat was taken. The crew member simply told me to take another seat. Even though I was willing to give up my original seat, I expected better attitude and more responsibility from the cabin crew including an apology."
سلبيات: "40 minutes late."
سلبيات: "The flight back from Dhaka to JFK had an extended 1.5 hour delay at Riyadh. And I did not get anything from the airlines. It was troublesome when the delay was on top of actual 3 hours lay over."
سلبيات: "Food, service, entertainment n service was pathetic n I will not recommend Saudi Airlines from Riyadh to Pakistan"
ايجابيات: "Over all. ...nice and good"
سلبيات: "There are no variety in the food menu."
سلبيات: "Poor food poor service"
سلبيات: "There was a mis-match between the boarding time on the screen against the time in the boarding pass which lead to a delay of 1 hour and 15 mins of the boarding."
ايجابيات: "Overall, service was very good"
سلبيات: "there is no entertainment Also, regarding airport in Riyadh AUH make sure to verify your gate number. I don’t think they put it on boarding pass"
سلبيات: "Poor catering services. I was starving whole 21 hour flight from Dhaka to NYC. They don’t sever enough meal to passengers so avoid this airline"
سلبيات: "Seat is very small, food came very very late and was collected again very very late. No entertainment whatsoever Cabin crew was not friendly Aircraft was not that good from inside cabin"
ايجابيات: "The movies were new The food was good They gave Toys to my kids"
سلبيات: "The headphones were in not working fine"
ايجابيات: "Boarding and crew"
سلبيات: "I was travelling business class and they managed to loose my luggage!!! Moreover, they do not have a delivery service for the lost luggage, you have to drive all the way to the airport. In Lebanon that is not easy or cheap and is highly time consuming! No one even calls to apologize or suggest a proper compensation! The entertainment system does not work properly, seats are not very clean and the food is tasteless."
سلبيات: "They are always late"
سلبيات: "Delayed flight Bad captain Turbulences"
سلبيات: "It is not clean at all"
سلبيات: "The way they surve the food and drinks was very bad it should be more gentel to make saudia better"
سلبيات: "I almost died because of starvation I will never fly again with Saudi Arabia flight"
سلبيات: "They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag."
سلبيات: "Horrible flight, the boarding took more than an hour! then the Captain announced that he doesn't know when we will be departing! They kept us in the plane without any air conditioning at a 40+ degrees Celsius! We weren't allowed to even leave the air craft. After being tortured for nearly 3 hours, the plain finally started taxing. We arrived to Manila in the evening which missed up our plans in the first day. Also their onboard entertainment is horrible, you will have to watch a 5 mins long commercials even if you want to watch a 10 mins long TV series episode! Never flying with Saudi again!"
سلبيات: "The flight was the most pumpy I've ever had, and the captain didn't say a word to comfort us Also there was no power outlet to recharge my phone, and the only entertainment available was through their app for phones/tablets"
ايجابيات: "Everything was good"
سلبيات: "Delay 2 hours My sear screen was not working. The service was rude. They kept the light on the whole time, while other airlines dim the light during the night."
ايجابيات: "Good crews, not excellent"
The flight is delayed more than 3 and half hours, we were on the gate but no body told us about the delay and there wasn't a screen right there to shows us the delay, the staff came late also for boarding. We were lost 😕
Flyadeal was nice surprise. It was excellent airline affordable 👍 big thumb up . I wish you more success
I am really appreciate your help
Boarding staff is changing passenger locations regardless of the money you pay during reservation. They do not respect women and specially when pregnant. Very bad airlines and bad staff. It will be on my blacklist onwards!!
They took our bags at the door of the plane stating that the cabin was full. Then we waited over 39 min for getting the bags from baggage claim. Flight was late This is usual for flyadeal . Very bad experience again
ايجابيات: "Nothing was good to like"
سلبيات: "The boarding experience was the worst ... we did board from a different gate than on screens and through busses The previous flight was canceled so they board the the passengers of that flight with us with no respect to the rules of the government of social distance with passengers from boarding to seating all passengers next to each other"
ايجابيات: "I do like comfortable seat and crew services"
سلبيات: "The flight attendant was so disrespectful to women with her kids , they should hire people with good attitude."
ايجابيات: "I went good discount"
سلبيات: "Good price"
ايجابيات: "The crew was good"
سلبيات: "More comfortable sets"
سلبيات: "Aircraft not on time. Aircraft outside dirty. Announcements in English barely understandable. Aircraft noisy. Wet lease from Vueling Spain"
ايجابيات: "Smooth takeoff and landing. Clean board."
ايجابيات: "Waste your money"
سلبيات: "Not delay the flight for 6 hours"
ايجابيات: "The crew should be more helpful especially one female hostess ? Morocon was very incooperative not helping the passenger to left her bag and was rude."
سلبيات: "The one in the boarding in Riyadh refused to give us 2 seats near each other claiming that the plan is complete However the one in Jeddah was very cooperative and gave as 2 near seats. Jeddah crew is better"
ايجابيات: "Departed and arrived on time."
سلبيات: "I took the exact same flight twice; both times passengers were taken to the basement to the farthest gate at the airport for boarding. And then, we took a bus around the airport ground to the airplane which was too far from terminals."
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
سلبيات: "delay flight and rent another craft lion air !!"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "The crew was very rude. They were not helpful at any stage."
سلبيات: "Crew members should be trained properly about how to be nice in dealing with passengers."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
ايجابيات: "Craw are professional"
سلبيات: "No entertainment"
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."