crew took too long to board and several people including myself missed our connecting flights
It was amazing how the crew served all passengers a meal in this short flight. Thank you! Very impressive teamwork!
ايجابيات: "I liked the ability to check in online"
ايجابيات: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
سلبيات: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
ايجابيات: "The flight attendants were friendly, attentive and efficient."
سلبيات: "Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service."
سلبيات: "Food- improve the menu, with veggie pasta, there was chicken on the side. For breakfast only on option- scrambled eggs. Not much for vegetarians. Also my flight Istanbul to mumbai, the table on which you keep the food was not aligned, the food tray kept sliding down."
سلبيات: "Even though I chose my seat, the map of the plane on Turkish airline website didn’t match the plane seats and even though I chose an exit row seat but I was sit on a regular seat for the whole 13+ hours flight."
ايجابيات: "meals are pretty good, though repetitive"
سلبيات: "old plane, connections at IST are inconvenient and the airport is in terrible condition. Flight was crowded and boarding was chaotic. Ran out of meals. Plane was quite hot (and I'm usually cold). Overall poor quality."
ايجابيات: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
ايجابيات: "This was superlative in every way...."
سلبيات: "I liked everything."
ايجابيات: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
سلبيات: "No inflight entertainment even for business class passengers."
ايجابيات: "The check in was with a smile and a good service"
سلبيات: "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
سلبيات: "This was the worst I have ever experienced. My flight arrived into Istanbul and 45 minutes until the departure I was told it had already left. I later found out something very similar had happened to a man from London, a couple from Boston, three people from Ghana, and many more that were taken advantage of in an attempt to sell tickets for them to go home. Never in my life have I seen such corruption first hand in a business that claims to be professional. I travel with them roughly twice a year so I'm not really a huge spender when it comes to their service, however I have suggested many to use their airlines. Never again will I make this mistake, and never again will I fly with them. I think I would rather spend the few extra hundred dollars than to have to experience that again. Turkish airlines you have lost my service and my respect."
سلبيات: "Flight was delayed. Missed my connecting flight. Had to wait 12 hrs in Istanbul for the next flight to Tirana. I missed my mother’s funeral."
ايجابيات: "The food and the attention from part of the crew were beyond excellent."
سلبيات: "The long wait at the gate to board."
ايجابيات: "there was only single screen entertainment every four rows or so. Nothing interesting."
سلبيات: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."
سلبيات: "See above, very poor experience with Turkish airlines. On the flight to NY, I asked for some food (the cheese sandwiches) only to be told that they did not have enough for the flight and that they ran out. If you are going to offer something inflight, should you not make sure that you have enough of the item?"
ايجابيات: "Never got the chance to actually try it."
سلبيات: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
ايجابيات: "Convenient. Good price."
سلبيات: "The flight from Istanbul to Alexandria showed departure time 1:30 am, but in reality, it departed at 12:30 am. It wasn't a problem for me but it was confusing."
سلبيات: "seats a bit tight"
ايجابيات: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
سلبيات: "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."
ايجابيات: "Flight was on time even if Bad weather conditions"
سلبيات: "I forgot to choose special meal request but they have good vegeterian food options"
ايجابيات: "Window seat, decent selection of movies / shows."
سلبيات: "VERY small seats. Staff not very attentive."
ايجابيات: "Service and people"
سلبيات: "Long lines and security pat downs...."
ايجابيات: "service was excellent!"
سلبيات: "food wasn't enough or good"
سلبيات: "My flight was cancelled without any notification and a choice to reschedule."
ايجابيات: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."
سلبيات: "we arrived Erbil and returned back to Ghazi Antap ( Not Ataturk Airport) during a bad weather in Erbil. we remained seated more than 7 hours. Can you imagine that ?????"
ايجابيات: "food service and flight attendants were really nice"
ايجابيات: "even waiting time was long but i do appreciate all the effort submitted by the airline"
سلبيات: "may be the free shop the turkish items was not to the same level as in local market"
ايجابيات: "Everything was great"
سلبيات: "My suitcase is dirty and full of grease on the side"
ايجابيات: "Good food. Great service."
سلبيات: "Small leg room. Display of entertainment system was poor quality."
سلبيات: "Terrible connections. Long delays. Truly awful"
ايجابيات: "on time, pleasant flight"
سلبيات: "no issues"
ايجابيات: "Movies, food"
سلبيات: "Crew was too slow at times especially during cleaning, fly took forever to depart and it was hot inside the cabin the whole fly... there was only one option for dinner by the time they went to my line."
سلبيات: "The service is slow and bad. Very unaccomodating from the first person at the airline desk at the airport tonthe hosts on the plain."
ايجابيات: "It was a quick 2-hour flight with a delicious meal."
سلبيات: "I sat in the only seat that didn't have a working personal entertainment system."
ايجابيات: "The food and entertainment were great. The crew was good but..."
سلبيات: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
ايجابيات: "The age of the plane and the crew."
سلبيات: "Pre boarding took longer than what it should be"
ايجابيات: "Only check in with business line and fast track"
سلبيات: "Same bus with economy passergers there are not Enugu room for my hand bags the crew wait all economy passengers to load and close the doors the they start to serve us and there r no interterments on the aircraft Business class in Turkish air line worse the economy class in qatar airways or Emirates or ethad"
سلبيات: "Kool airline"
ايجابيات: "Great service, on time, helpful crew"
سلبيات: "None of my four flights had me on the special meals list, despite my having confirmed a vegetarian meal with the airline far in advance. Thankfully the flight attendants helped out and got me food i could eat."
ايجابيات: "The flight was smooth, the crew was great, as was the food. I am never comfortable sitting on a plane for 9 hours. The overall experience was very positive."
سلبيات: "Crsmp seating,"
Late arrival, no earphones, poor food
Staff is amazing every thing is ok Just the aircraft is not old
As usual, Egyptair was late in departing, so I was late in arriving in Cairo for the connecting flight. It was a short one hour flight, but being 15 minutes late is not good.
سلبيات: "Almost ok"
سلبيات: "Boarding it was not good"
ايجابيات: "They had movies to watch"
سلبيات: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."
سلبيات: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
ايجابيات: "Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time."
ايجابيات: "Crew wasnice"
سلبيات: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"
ايجابيات: "every thing was fine. very friendly"
ايجابيات: "Crews was excellent"
ايجابيات: "The seat was good"
سلبيات: "Transit to jeddah in Cairo is a nightmare. Even if business flight"
ايجابيات: "crew was great"
سلبيات: "business seats could be more comfortable"
سلبيات: "Take off on time. Seats are not comfortable."
ايجابيات: "Nice experience with EgyptAir. The desk people and crew were so friendly except for one flight attendant (a lady) in the plane."
سلبيات: "everything was ok."
ايجابيات: "Everything. Fantastic lunch. Wonderful crew."
سلبيات: "Nothing. Great service!"
ايجابيات: "Timely take off"
سلبيات: "No individual movies"
ايجابيات: "Short flight"
سلبيات: "Quick orocedure"
ايجابيات: "Once on board fine..."
سلبيات: "Having to pass three security checks, nothing rude, but over the top."
ايجابيات: "Fast and efficient."
سلبيات: "Plane was really old. They desperately need to upgrade their fleet."
ايجابيات: "Crew very nice and helpful , boarding also"
سلبيات: "No entertainment in aircraft or mobile chargers"
سلبيات: "Long waiting time"
ايجابيات: "The flight is on time"
سلبيات: "their food is very nasty"
ايجابيات: "Good meals, and plenty of beverages."
ايجابيات: "No problems getting here, we’ll organised and friendly staff"
ايجابيات: "It’s alwa on time"
سلبيات: "Nothing really"
ايجابيات: "Nice trip good food"
ايجابيات: "Almost perfect"
سلبيات: "They didn't give me a travel kit."
ايجابيات: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
سلبيات: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"
ايجابيات: "Crew was very polite"
سلبيات: "Checkin was disorganised"
ايجابيات: "Delays and lack of coordination during boarding process in cairo"
ايجابيات: "Appreciate the breakfast that was served."
سلبيات: "Boarding process can be improved."
ايجابيات: "Toilet was filthy shortly after arrival. Drop down tables needed to be wiped."
سلبيات: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
ايجابيات: "Price was affordable . Short layover. Easy and good flight connection."
سلبيات: "Poor snacks."
ايجابيات: "Flight from Kuwait to Cairo was great."
ايجابيات: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
سلبيات: "I don't really have any complaints! I would definitely use this airline again."
سلبيات: "There is long delay fo 4 hours. In first flight from Cairo to madina air condition not worked correctly"
سلبيات: "My hotel was not good at my transition to other destinationsand it took 4 hours to get it"
ايجابيات: "Service was great"
ايجابيات: "There was an hour delay with the return fight, other than that a great experience."
ايجابيات: "Food and service was good."
ايجابيات: "I had checked in online and went to drop my check in bags at the counter. There was no baggage drop line - only economy and business class. I went to business class and said that I had checked in online and want to drop my bags and they gladly accepted it"
ايجابيات: "اجراءات التسجيل على الكاونتر سلسه جدا والخدمة ممتازة ونوعية الموظفين تم اختيارهم بعناية"
سلبيات: "الاجراءات بطيئة جدا جدا في منطقة الجوازات .. والامر الاخر لا يوجد لوحات ارشادية الى منطقة الصالات الخاصة .. الامر الثالث نوعية الاكل والاثاث الموجود في صالة درجة رجال الاعمال سيئة جدا"
ايجابيات: "The crew is helpful smiling"
ايجابيات: "The business class seat was very comfortable."
سلبيات: "Only one functioning toilet for a 14 hour flight. No alcohol. No menu describing the food."
The plane was old so not much in it… but overall boarding and departure on time and arrival ahead of time was the best part
It was excellent experience. The only disadvantages is you have to walk to the gates in long walks. There no golf cars to transfer passengers.
سلبيات: "Change the food which was tasteless and was only bread."
ايجابيات: "Exceptional crew, as expected"
سلبيات: "Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed"
ايجابيات: "Flight was canceled without notice"
سلبيات: "All was well"
سلبيات: "Earlier notice of the 1 hr delay, compensation of the delay, onboard entertainment,"
ايجابيات: "All is ok Just one of my bag broke big time"
سلبيات: "Careful more for all luggage"
سلبيات: "Saudia always delayed always"
ايجابيات: "The infotainment was good."
سلبيات: "Be careful the officer at the plane door panicked when he saw that I have 3 miniature alcoholic drinks! He frowned, asked to take them and put my passport data on the computer. It would have been more professional to tell people when boarding that we need to dispose any alcoholic liquor"
سلبيات: "The flight from Manila to Jeddah was delayed 4 hours prior to departure, and then the connecting flight from Jeddah to Dubai was canceled. I was put on another flight, but my wait time for that connection was almost 6 hours."
سلبيات: "Flight was delayed by 1,5 hrs"
ايجابيات: "Boarding and entertainment"
سلبيات: "Comfort My Saudi airline seat did not work I couldn't tilt it nor listen to the movies since it was torn off as well"
سلبيات: "The flight was postponed several times. and service at the plane was poor. It was a 12 hours flight and we was supposed to have one meal and a snack! Thank god I had some extra food for my kid."
سلبيات: "Flight was scheduled to depart at 2200 actually took off 2310"
سلبيات: "Boarding was so bad, no wi-fi, and service was ok"
ايجابيات: "Nothing at all"
سلبيات: "The stop was 7:30 hours and next flight got delayed for another 2 hours since the flight captain didn’t arrive from Jeddah airport. The airport crew were not able to answer what was the schedule which kept all passengers in a dilemma. I will never take a risk and reserve SAUDIA for international flights."
ايجابيات: "The flight attendants were very helpful."
سلبيات: "This flight was delayed 4 hours due to "technical problems", which is understandable, however, during those 4 hours the passengers had no information. The flight information on the screens would say "go to gate", "last call", etc, several times, but they weren't boarding, they didn't even have a gate assigned to them! Passengers just stood around confused for many hours. This at Jeddah's King Abdulaziz Airport, by far the worst airport I have ever been at in the world."
ايجابيات: "Flight was on time"
سلبيات: "Seat comfort (old) Food (bald and unappetizing) Crew use passengers’ overhead to stow their luggage."
ايجابيات: "I liked that there was an area for praying on flight. Also, I liked the food."
سلبيات: "My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down."
ايجابيات: "Very bad customer service Saudi Arabia"
سلبيات: "After 12 hours flying we landed ro go to the flight going to Cairo the staff at riyadh are main rude careless helpless not understanding what is maining long trip they treat my wife as maid"
ايجابيات: "Ample space. Good food. Place to pray for Muslims."
ايجابيات: "Ease of booking and pricing"
سلبيات: "Why is it impossible for Saudi Air to give passsengers their kids strollers at the airplane gate like they do in all airports???!!! This is the second time this has happened to us in a week. I checked and double checked with the crew to make sure I get my child’s stroller by the plane so I don’t have to carry him on my back to baggage claim and of course they lied about returning my stroller to me to the plane after landing. Extremely disappointed and frustrated. Will avoid traveling through Saudi for as long as possible."
ايجابيات: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
سلبيات: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
ايجابيات: "Level of services and crew behavior are much better than before... keep up the good work..!!"
سلبيات: "Food needs a long way to go..."
ايجابيات: "On time"
سلبيات: "No tea"
ايجابيات: "The food was good that's all and the bathroom was clean for business class."
سلبيات: "Everything else was extremely bad !!!!!"
ايجابيات: "New planes - Comfortable seating"
سلبيات: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
ايجابيات: "Check in and boarding"
سلبيات: "The landing was awful very big shock and impact that hurts in the head and neck."
سلبيات: "Late as usual"
ايجابيات: "Nothing as usual."
سلبيات: "Flight was 40 minutes late at departure airport. Missed up all the luggage in destination airport. Waiting long time for bus shuttle to come at the airplane."
سلبيات: "The flight back from Dhaka to JFK had an extended 1.5 hour delay at Riyadh. And I did not get anything from the airlines. It was troublesome when the delay was on top of actual 3 hours lay over."
ايجابيات: "The flight boarded early and the process was very orderly. The plane was spacious, new, and had good in flight entertainment."
سلبيات: "The terminal in Jeddah was the worst. There weren’t sufficient bathrooms for the number of flights/people passing through and the bathrooms were soaking wet. In addition, it rained and there were leaks in the roof all throughout the terminal. The water was literally pouring in non-stop. I advise anyone to avoid long layovers (or any layover) in Jeddah. The only positive aspect is there are a couple of good (small) coffee shapes and reclaimed chairs that are good for sleeping."
ايجابيات: "Servives is good, keep good work"
سلبيات: "Helpful don’t stop being good"
ايجابيات: "Very nice and comfortable flight. Good crew, entertainment and food is good. The best best part they deducted a special space for prayer where you can’t find it on any other airline."
ايجابيات: "It's like emirates with better seats and half the price Emirates will charge you"
سلبيات: "The airport waiting area in Saudi doesn't give you any option to relax or find a comfortable cafe or a restaurant where you can sit and work or browse the internet while waiting for your next flight"
ايجابيات: "The seats were comfortable as they were in Boeing 787 Dreamliner."
سلبيات: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere."
سلبيات: "Lost luggage Delayed for 90 minutes"
سلبيات: "Entertainment system did not work in my seat. Food quality was bad"
ايجابيات: "Flight on time . Food was great Movies were nice"
ايجابيات: "Comfort, service."
ايجابيات: "Saudi terminal is one of the worst terminals I've been in. Bathroom is horrendous"
سلبيات: "I almost died because of starvation I will never fly again with Saudi Arabia flight"
ايجابيات: "Flight was on Time , the seats were comfortable and the staff was very courteous."
سلبيات: "The food was terrible"
سلبيات: "Food could have been better but otherwise the flight was amazing"
Boarding the flight was horribly slow. Since this is a smaller aircraft, Folks trying to find space in overhead cabins were blocking the rest of passengers from boarding the flight and it took for ever board the flight. I wish the crew were more effective in sorting out this issue. At Dubai, this flight doesn’t go to a terminal and is parked in the tarmac. I had to take 2 shuttle buses ,which took 30 to 40 minutes along with being asked for passport and boarding pass more than once before I could get to the gate for my connecting flight. Seats don’t have a display for entertainment. When I happened to connect my phone to onboard wifi, it appeared like it gives you options to watch movies on your device. There was no mention of this or any announcements about this feature from the crew. In order to keep costs low, corners are being cut when it comes to the overall flight experience. FlyDubai will surely not be my preferred flight from Chennai to Dubai.
Boarding was almost an hour late but there was no communication. Cabin crew did nothing to ensure people kept masks on and even with seat belt sign on people were wondering around the plane.
ايجابيات: "Booked through Kiwi.com and tried to cancel the tickets. kiwi.com is the worst ever travel agency. I wouldn't use kayak going forward, will use google flights. Thanks!"
سلبيات: "Stop showing results from kiwi.com and the likes."
ايجابيات: "Nothing to be specific"
سلبيات: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"
سلبيات: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
ايجابيات: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."
ايجابيات: "Quick flight"
سلبيات: "Overhead space too limited, grumpy staff, bad food options"
ايجابيات: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
سلبيات: "Seat space and entertainment"
ايجابيات: "Nice crew"
سلبيات: "The waiting time in the cold area just in front of the door of the plane."
ايجابيات: "Very prompt. Nice crew."
سلبيات: "Comfortable enough seat could be better. Food Entertainment -there was none."
ايجابيات: "the flight was pleasant and the airport terminal was empty. Pure joy."
سلبيات: "To Give water to the passengers, Make entertainment free of charge."
ايجابيات: "Delay times and the connections were worst. Also fly Dubai flight was worst"
ايجابيات: "Ground staff and cabin crew."
سلبيات: "Flight was over 3 hours late. No reasons provided"
ايجابيات: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
سلبيات: "Nothing really."
ايجابيات: "Was given a vegan sandwich, told crew member I didn't want it, wasn't offered another type."
سلبيات: "Cramped, after paying for onboard wifi they didn't start it until in the air, and shut it off before landing.. it took time to taxi, and get off the plane and I couldn't make calls or contact ppl. TV monitor didn't work"
ايجابيات: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
ايجابيات: "The best thing for fly dubai in kuwait is t have a standalone terminal."
سلبيات: "Late flight!"
سلبيات: "I'll never ever be involved with Kayak, FlyDubai, and that pathetic Flight Network again. In thirty-two years of international travel to 80+ countries, I have never dealt with such nonsense. Thanks to all for ruining my holiday"
ايجابيات: "Not much."
سلبيات: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
ايجابيات: "Good airline for a 3 hour journey...value for money."
سلبيات: "Most of the display units across the flight did not work properly."
سلبيات: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
ايجابيات: "Short stop over, direct flight"
سلبيات: "Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer."
ايجابيات: "Flight was smooth"
سلبيات: "Behave of cabin crew. They are very biased and racist"
ايجابيات: "Price was good."
سلبيات: "The delay on our way to Dubai."
سلبيات: "the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed"
ايجابيات: "crew outfits"
سلبيات: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
ايجابيات: "Nothing really"
سلبيات: "The delays, chaotic checkin counters at Dubai, slow boarding, seating changes when on board, uncomfortable seats, no food or drinks on board and unfriendly staff"
ايجابيات: "though we were delayed and had to change the flight r luggage arrived with us"
سلبيات: "we were trapped on board without ac while still on airport ground without any announcement what was going on after about 45 min. they announced that the ac was not working and they r trying to fix it; still doors locked afterwords they announced that we will be taking another plane 2 hours which made the total delay around 3 hours"
سلبيات: "cheap budget flight very surprised Emeritas would use v this for the second leg of the flight plane was old and tired and for a 5 hour flight no food or drinks supplied very poor quality would avoid in future"
سلبيات: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
ايجابيات: "Nothing at all."
سلبيات: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
ايجابيات: "Seats are comfortable."
سلبيات: "My in-seat entertainment did not work."
سلبيات: "Simply that was a bus .... not a plane!"
سلبيات: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
سلبيات: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
سلبيات: "They did not give us food or drink, , They were selling everything even water."
ايجابيات: "offers transit areas"
سلبيات: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
سلبيات: "Crew was very polite. No complimentary entertainment for such a long flight. Entertainment consoles put off lots of heat and not consistently working."
ايجابيات: "I got to my destination safely and on time"
سلبيات: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"
سلبيات: "It is budget so no food, no entertainment. But they even didn't offer water. At least water. Room for legs was too little. Flight it self was good and on time"
سلبيات: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
ايجابيات: "Nothing at all"
سلبيات: "No food or beverages. So tight airplane"
ايجابيات: "Absolutely nothing,"
سلبيات: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
ايجابيات: "Flight left exactly on time."
سلبيات: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
ايجابيات: "Keep it that way"
سلبيات: "I would like to see keep the way your now all the time thanks much"
ايجابيات: "The staff was very helpful."
سلبيات: "It's a pay for what you get kind of airline, but that is to be expected. Overall good."
ايجابيات: "really can not think of one good thing that i liked, i really don't!"
سلبيات: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
ايجابيات: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
سلبيات: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."