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سلبيات: "Qatar Airways... Never to expect more"

ايجابيات: "Great experience"

ايجابيات: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
سلبيات: "Nothing. Everything was fantastic."

ايجابيات: "Air craft"

ايجابيات: "Everything is fantastic from the stuff, food and a lot of leg room."
سلبيات: "Nothing"

سلبيات: "Will fly in a bit.still in Qatar airport waiting for my flight"

ايجابيات: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

ايجابيات: "Excellent crew and food."
سلبيات: "No WiFi."

سلبيات: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

ايجابيات: "legroom"
سلبيات: "being in the middle of three"

ايجابيات: "Staff was excellent"

سلبيات: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"

ايجابيات: "Food was good, staff was excellent."
سلبيات: "Can't think of anything."

ايجابيات: "Great service"
سلبيات: "Food was average"

ايجابيات: "The service is Top Knotch!!!"
سلبيات: "Wasn’t much music to choose from..."

ايجابيات: "All the services plus the entire team"

ايجابيات: "Hosted services"
سلبيات: "Nothing"

ايجابيات: "Flight was on time"
سلبيات: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"

ايجابيات: "very nice crew please have good dessert"

سلبيات: "Organization of the boarding"

ايجابيات: "Films Service"
سلبيات: "Not enough films"

ايجابيات: "The Qatar crew was great and the entertainment was on point."
سلبيات: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"

سلبيات: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."

سلبيات: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"

ايجابيات: "Boarding was orderly and tinely. Seats were confortable."
سلبيات: "No internet on-board and terrible food."

سلبيات: "Nothing disposable about the airline but booling process gave me a headace"

ايجابيات: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
سلبيات: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."

ايجابيات: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."

ايجابيات: "Loved the food and entertainment."
سلبيات: "Not enough leg room and space between the chair in front."

سلبيات: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"

ايجابيات: "i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly."
سلبيات: "the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!"

ايجابيات: "We enjoyed the comfort, food , staff and entertainment."
سلبيات: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

ايجابيات: "The crew was friendly and patient. The flight departed on time."
سلبيات: "The plane was small and cramped. The food was mediocre and could have been more creative"

سلبيات: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."

ايجابيات: "Great selection of movies and tv shows"
سلبيات: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"

ايجابيات: "Crew are great and entertainment options are good."
سلبيات: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

سلبيات: "My screen was not working."

سلبيات: "in flight entertainment interface can be improved to be more user friendly."

ايجابيات: "Nothing at all"
سلبيات: "Everything"

سلبيات: "delayed flight"

ايجابيات: "Staff was excellent"
سلبيات: "More selection or choices like international food not like focus on Indian food"

ايجابيات: "One of the best flights in the past 5 years! 5 gold star service!"
سلبيات: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

ايجابيات: "I liked the schedule was on time and smooth plane ride."
سلبيات: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."

ايجابيات: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"

ايجابيات: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

ايجابيات: "Crew was fantastic! Food was above average."
سلبيات: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"

ايجابيات: "On Time good service"
سلبيات: "Serving alcohol on board"

ايجابيات: "the best air line I've ever been"

ايجابيات: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
سلبيات: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"

ايجابيات: "The plane condition."
سلبيات: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

سلبيات: "Free wifi"

سلبيات: "Very nice crew and great food"

ايجابيات: "Great atmosphere, crew was excellent!"
سلبيات: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

سلبيات: "Boarding was crazy. Could not everyone in the gate area."

سلبيات: "Everything was OK"

ايجابيات: "Great airline"

ايجابيات: "Slow service."
سلبيات: "Better communication!"

ايجابيات: "Great crew, comfortable seating with enough leg room."
سلبيات: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

سلبيات: "Too hot inside the aircraft"

سلبيات: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

ايجابيات: "Entertainment was amazing"
سلبيات: "Seats a bit hard"

ايجابيات: "Nice attention and good food. Plane and seats are confortable"

ايجابيات: "Crew was ok."
سلبيات: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

ايجابيات: "Nothing"
سلبيات: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

ايجابيات: "Like the overall KLM experience"
سلبيات: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

ايجابيات: "Food provided, staff kind"
سلبيات: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

ايجابيات: "Crew were great, food, entertainment, seat and everything else was great as well."

ايجابيات: "great crew and comfortable flight."
سلبيات: "sceens in the plane to show map and direction of travel"

ايجابيات: "Good"
سلبيات: "Nothing"

ايجابيات: "The service"
سلبيات: "The food."

ايجابيات: "Everything OK"

ايجابيات: "Very pleasant, professional crew"
سلبيات: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

ايجابيات: "Crew where awesone and the choice of entertainment was fantastic"
سلبيات: "Seats way to close together"

ايجابيات: "Good flight, arriving well on time."

ايجابيات: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
سلبيات: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

سلبيات: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

ايجابيات: "Able to fly direct to ansterdam"
سلبيات: "Have to lay over on the way back. More expensive than other airlines."

ايجابيات: "Very friendly crew going out of way to assist in making trip comfortable"
سلبيات: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

ايجابيات: "Friendly attendants. Decent food, and frequent snacks and beverages."
سلبيات: "No charging ports for electronic devices."

ايجابيات: "The crew were hardworking, responsive, conscientious and friendly"
سلبيات: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

ايجابيات: "I got some rest"
سلبيات: "unable to charge my phone or watch movies"

ايجابيات: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

سلبيات: "Delayed!"

ايجابيات: "Lovely staff, good food, great movies."

ايجابيات: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
سلبيات: "The amount of extras you have to click no to while checking in online."

ايجابيات: "Good efficient flight crew friendly and helpful"

سلبيات: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

سلبيات: "Service from airline host Poorly maintained plane Bad food Old entertainment"

ايجابيات: "Loved the service...everything was excellent"
سلبيات: "The bus class seat was a bit narrow at the feet"

ايجابيات: "Airline staff good and professional"
سلبيات: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

ايجابيات: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
سلبيات: "Nothing."

ايجابيات: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
سلبيات: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

سلبيات: "Service"

ايجابيات: "The staff was fast and curteous."
سلبيات: "There is not anything to complain about besides the usual discomfort of travel."

ايجابيات: "Wide selection of entertainment, food was good."
سلبيات: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

ايجابيات: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
سلبيات: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

ايجابيات: "Wonderful"

ايجابيات: "A nice short flight"
سلبيات: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

ايجابيات: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
سلبيات: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."