The staff was courteous and I had access to information I needed, would have liked the option to move to a more convenient seat since there were open seats available.
سلبيات: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"
ايجابيات: "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
سلبيات: "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
ايجابيات: "Not as my expected"
سلبيات: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"
ايجابيات: "The seat is comfortable"
ايجابيات: "Leg room"
سلبيات: "I was served Butter chicken after confirming with the flight attendant whether it was an ASIAN VEG MEAL which I had requested. On being confronted about the issue, the flight attendant gave a cold response saying they were out of asian veg meals. One of the worse airlines and should not be a part of Star Alliance."
سلبيات: "Unreasonably late, no explanations, no apologies, 90 minute flight instead of 50 as promised."
سلبيات: "Seats allocation was uncertain until we checked in"
سلبيات: "Rear bathroom cleanness."
سلبيات: "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."
ايجابيات: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
سلبيات: "No inflight entertainment even for business class passengers."
ايجابيات: "Excellent Staff very courteous and professional 5 star +"
سلبيات: "The Internet is complicated and not working all the time. Business class seats are dated need to be upgraded, comparing to other airlines."
ايجابيات: "There was food and beverage service on this short flight"
سلبيات: "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"
سلبيات: "Chair are not working well"
ايجابيات: "Screan for every passenger to play"
سلبيات: "The food service movies the crew"
ايجابيات: "Food, service, entertainment, cleanness of the plane"
سلبيات: "Too many announcements in the beginning of the flight."
ايجابيات: "The food and the attention from part of the crew were beyond excellent."
سلبيات: "The long wait at the gate to board."
ايجابيات: "They offer 3 meals"
ايجابيات: "Convenient. Good price."
سلبيات: "The flight from Istanbul to Alexandria showed departure time 1:30 am, but in reality, it departed at 12:30 am. It wasn't a problem for me but it was confusing."
ايجابيات: "In economy class,was the best space and service I experienced so far! I was surprised by the level of service!"
سلبيات: "small plane, noisy! did not like business class. BUt overall ok"
سلبيات: "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."
ايجابيات: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
سلبيات: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."
سلبيات: "They lost one of our bags."
سلبيات: "Poorly behaved children in the next row and a young lady with horrific body odor."
ايجابيات: "Nice to have food on such a short flight."
سلبيات: "No USB charging outlet."
ايجابيات: "Flush attendant tried his best.n"
سلبيات: "Not enough leg room so the plane felt claustrophobic even though there were 2 aisles."
ايجابيات: "The food and entertainment on the plane"
سلبيات: "The Turkish Airlines staff can be very rude, non-communicative in passing along information. They do not like you to ask questions nor do they want to answer your questions. They yell at you or just simply ignore you. No legroom. The crew did not mention that are flight was delayed prior or that we missed our connecting flight and what to do from there. I was given a hotel room during my layover but its in a scary neighborhood and it smells like sewage is nearby. The Grand Yavaz. The cheaper price is not worth the hassle. I can spend my good money elsewhere...i will be sure to warn others."
ايجابيات: "At least there was a good selection of movies"
سلبيات: "The crew just couldn't get it right, half our section didn't get the hot towels before takeoff, the attendant had run out half way down the aisle then forgot to come back. Distribution of food was handled like it was the first time the crew was attempting it in a moving plane. They couldn't get orders right, handing out vegetarian dishes when non-veg dishes were requested. Running out of ice for the drinks."
ايجابيات: "Not trying to be flattering here but it really is a good airline."
ايجابيات: "even waiting time was long but i do appreciate all the effort submitted by the airline"
سلبيات: "may be the free shop the turkish items was not to the same level as in local market"
سلبيات: "Vegetarian meals were not good."
ايجابيات: "My flight was from Pakistan to new York. Pak to Istanbul was the worst experience. The bassinet seat was on my legs and my daughter was laying inclined. They increase the number of seat which impact uncomfortable leg stretch. But same airline will offer the wonderful plane from Istanbul to new York JFK. You know why???????? Because it's USA :D"
سلبيات: "Provide same planes and flight comfort for third world countries like pak or india etc. Human being also live there."
ايجابيات: "Fine experience except that leg room is awful."
ايجابيات: "Overall enjoyable"
سلبيات: "It would be nice if they spoke English better"
ايجابيات: "Courteous and efficient crew."
سلبيات: "The service is slow and bad. Very unaccomodating from the first person at the airline desk at the airport tonthe hosts on the plain."
ايجابيات: "I am always pleased with Turkish Airlines service and I love that they still give the little extras. It makes me feel more comfortable and the earplugs are always welcome!"
سلبيات: "My bag was lot on my way to Europe and was delivered 3 days later. My claim for the expenses was not processed yet. My same bag was lost when I arrived to Abu Dhabi. It's been one week and I didn't hear about it"
ايجابيات: "The age of the plane and the crew."
سلبيات: "Pre boarding took longer than what it should be"
ايجابيات: "Everything overall"
سلبيات: "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."
ايجابيات: "Boarding was done on time."
ايجابيات: "The in flight experience is what I expected and was comfortable."
سلبيات: "Th flight was extremely late and the airline did nothing to help accommodate. They put us into Istanbul at 2am which was far too late to check into our hotel for the one night and totally refused to get us into a hotel close by so that we didn't have to be at the airport for 13 hours before our flight. We booked a flight that was SUPPOSED to arrive at 6pm so we could get to the hotel at a decent hour and relax. They cancelled 2 flights for the day and put us sleeping in the airport at empty gates all night. The customer service was absolutely aweful and we got nothing but excuses about policy and being talked down to because we "could have chosen a flight early the next day" instead of coming the day before. We wanted to see the town for an evening!! This company has some of the worst desk people I've ever encountered anywhere!"
سلبيات: "I did not like that it was a delay from 1 hour with the flight"
ايجابيات: "Train ur staff to be courteous, improve their deamenour, improve the quality of food. Your r turkish, the best cuisine in the world but the food quality on airline was the worst. On one leg of my flight they turned off the AC; Seriously!!"
سلبيات: "Rude staff, bad food, bad boarding process,"
ايجابيات: "Great price, service, food"
سلبيات: "they just skipped me once to offer me a drink, but they were very nice when I requested it"
Thieves. Took my money. Cancelled the flights and now not giving it back.
Missed connection due to a 1,5 hours delay of first flight, resulting in a 24 hours delay at destination. Poor assistance at the airport. Long wait, with not even internet connection. Awful experience.
سلبيات: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
ايجابيات: "Crew was very nice and respectful."
ايجابيات: "Timely arrival"
سلبيات: "Seat comfort"
ايجابيات: "New planes"
ايجابيات: "Time was respected"
سلبيات: "Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!"
سلبيات: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
ايجابيات: "Good crew. New plane."
سلبيات: "Leg space was tiny. Uncomfortable seat."
ايجابيات: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
سلبيات: "Not charger ports, or entertainment of any kind."
سلبيات: "The food could improve and for overnight flights, it would be nice if they could provide blankets. I took 4 flights 2 of them were delayed ."
ايجابيات: "Our flight got delayed for 3 hours and they where ri rude to us"
ايجابيات: "Crew were nice"
سلبيات: "Food can be better"
ايجابيات: "Enough room to sit comfortably in."
سلبيات: "Bathrooms were so dirty by the end of the trip. The toothpaste they gave us was so dried out, you couldn’t even break the seal on it. The ear plugs they gave out were useless. The entertainment had no movies or TV shows I liked. There was a guy next to me who overflowed his seat over into mine."
ايجابيات: "Need to upgrade seat and movies"
سلبيات: "Meals and toiletries"
سلبيات: "Flight v delayed"
ايجابيات: "Crews was excellent"
ايجابيات: "We lost our bags but they find it after 9 hours Very bad experience"
سلبيات: "Economy the same like business And they need to be more carful with the bags becouse we lost our bags for more then 9 hours"
سلبيات: "That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back"
سلبيات: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
ايجابيات: "Everything. Fantastic lunch. Wonderful crew."
سلبيات: "Nothing. Great service!"
ايجابيات: "Trip was comfy and swift .. crew are friendly and flight is nice and clean"
سلبيات: "Food is average"
ايجابيات: "The pilot"
ايجابيات: "The way for crew very nice."
سلبيات: "There is nothing can mention.."
ايجابيات: "No problems getting here, we’ll organised and friendly staff"
ايجابيات: "Flight was on time and I appreciate that."
ايجابيات: "Crew was great, very polite and service oriented."
سلبيات: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."
ايجابيات: "The plane was new, roomy and very comfortable. The staff was friendly and helpful. It was a long flight, and most people slept most of the time."
سلبيات: "It took some effort to find the right check in window for the flight, and it involved a lot of walking around the airport. The selection of movies and tv shows was underwhelming. There was no room to sit in the business lounge."
ايجابيات: "Good service on board, better than average food, seat pitch better than average."
سلبيات: "Late departures, both flights. Incredibly small toilets on 737-800 (CMN to Cairo)"
ايجابيات: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
سلبيات: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"
ايجابيات: "Thanks EGYPTAIR"
ايجابيات: "smooth flight"
سلبيات: "Flight was supposed to leave at 11 pm, did not start boarding until 11 pm and gave no announcements and information. Sign said on time the whole time."
ايجابيات: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."
ايجابيات: "Everything was amazing! Crew was so great and helpful. Movie choices were all amazing and modern!"
سلبيات: "Food was boring/bland."
سلبيات: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
ايجابيات: "Food was good, crew were pretty nice. Comfortable seating."
سلبيات: "It took me over 2 hours to board because the counter has never seen a green card extension. I also had a dog that was connecting with me on Emirates, they couldn't figure out the price for the dog at all. We started with $600 and went down to $188 which I was told on the phone. People working at check in should be way more knowledgeable of other things than just regular paper work and not giving travelers attitude because"
ايجابيات: "Crew was lovely"
سلبيات: "It was all fine"
سلبيات: "why do you have 3 people in 1 row and zero in another?"
ايجابيات: "Delayed 1:30 hour"
سلبيات: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"
ايجابيات: "Good space. Reasonably modern plane. Could recharge my phone easily. Good selection of movies."
سلبيات: "The meal was served too late."
ايجابيات: "Comfortable red-eye flight to Johannesburg. Food very good and plentiful. Plane spacious and not crammed."
ايجابيات: "I had checked in online and went to drop my check in bags at the counter. There was no baggage drop line - only economy and business class. I went to business class and said that I had checked in online and want to drop my bags and they gladly accepted it"
ايجابيات: "Overall the flight was good. The boarding process became a bit hectic in Joburg and arriving in Cairo was a mess too. Our baggage took too long to arrive on the belt and people were still waiting for their luggage after I had gotten mine. No one from EgyptAir told us anything which confused us even more. Next time have more organization and communication with passengers."
سلبيات: "Second time in as many weeks our egyptair flight was delayed for hours causing us to miss connections. No info or help from ground staff. Horrible airline."
Food quality really need to be improved
ايجابيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
سلبيات: "All ok"
ايجابيات: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
سلبيات: "Was a good experience"
ايجابيات: "New & clean aircraft"
ايجابيات: "Crew was very nice in business. Very helpful and catering to every need."
سلبيات: "The entertainment. Hollywood movies were not working."
ايجابيات: "Wheel chair service was excellent"
سلبيات: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
سلبيات: "The travel was cancell for orbiz fail"
سلبيات: "They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period."
ايجابيات: "prices, efficiency, helpful crew"
سلبيات: "they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time."
سلبيات: "There is no Priority for business class"
ايجابيات: "Wonderful crew - flight good"
سلبيات: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
ايجابيات: "Food was pretty good"
سلبيات: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
سلبيات: "Boarding, crew, seating, bus gate"
ايجابيات: "Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight."
سلبيات: "The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up."
ايجابيات: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
سلبيات: "IFE very limited, so take a good book!"
ايجابيات: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
سلبيات: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
سلبيات: "Was not a fan of the breakfast offered."
ايجابيات: "Excellent experience overall."
ايجابيات: "The crew are amazing and very needful if asked"
سلبيات: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
سلبيات: "onboard entertainment is very limited"
ايجابيات: "how convenient it is"
ايجابيات: "New plane. Quiet flight. Good service."
سلبيات: "Boarding was too long and a bit chaotic"
ايجابيات: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
سلبيات: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
ايجابيات: "Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price."
سلبيات: "The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say."
سلبيات: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
ايجابيات: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
سلبيات: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
سلبيات: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."
ايجابيات: "The crew was helpful, the boarding was organized"
سلبيات: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
ايجابيات: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
ايجابيات: "They delivered as requested"
سلبيات: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
ايجابيات: "لم يعجبني شي"
سلبيات: "اخر مره اسافر علي هذه الشركه"
سلبيات: "While we waited in line (Group 2), we were bypassed several times by members of higher Groups, Problem with gate staff in London."
ايجابيات: "The food was great the flight crew was attentive"
سلبيات: "My seats on both flights did not work and I flew buisiness class and expected to be comfortable which I wasn't . On arrival to Kuwait we waited 45 minutes for our bags which were labeled priority."
ايجابيات: "Everyone was professional and helpful"
سلبيات: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
سلبيات: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
ايجابيات: "More movies And good food Pls have working charges of iPhone on Bahrain airport"
ايجابيات: "Gap between both flights was tight.But very helpful ground crew & flight crew"
سلبيات: "The journey was too short to give any proper rating"
ايجابيات: "Not much."
سلبيات: "Buses took ages when boarding and disembarking."
ايجابيات: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
ايجابيات: "Nothing at all"
سلبيات: "Attitude of staff at Gulf Air in Manama is rough and don't extend any assistance. Flights delay is very common.....too bad. Will never ever choose this poor Airline again."
ايجابيات: "Crew and seats"
سلبيات: "Boarding delayed 1 hour and 1/2"
ايجابيات: "on time"
ايجابيات: "My flight was very relaxing. it was a shorter flight than displayed on the website which was a plus."
سلبيات: "The only hiccup was the 30min delay before borading"
ايجابيات: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
سلبيات: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
ايجابيات: "Flight got delay from 1750 boarding to 2025 boarding... gate got moved twice."
سلبيات: "The flight delays from Manama to Doha and Manama to Manila."
ايجابيات: "The security check was horribly handled. There was a chance for missing the flight."
ايجابيات: "Great crew! Smooth flight!"
سلبيات: "The offerings of the snack is very cheap"
ايجابيات: "Smooth trip"
سلبيات: "All is well"
ايجابيات: "The seats on the plane are fairly comfortable and the meals provided are good. Vanity kits handed out were good too"
سلبيات: "It starts off with a chaotic luggage check in. No order, the staff take breaks on a whim and leave long queues of passengers waiting to check in their bags. The cabin crew looked rather annoyed at us boarding the plane and didn't bother to smile or greet as we came on board. Since the flight was at 1:30am, we fell asleep almost immediately however the cabin crew woke us up by vigorously shaking my shoulder to ask if we wanted food. The vanity kits were just thrown onto our laps while we slept. The on board entertainment system did not work on the entire plane for the duration of the flight."
ايجابيات: "I and other passengers of karachi decided that we will never book saudia arabia airline outgoing flight was quit better but inbound flight was worst than ever even saudia arabia refused to give airport meal in 6 hours stay to the people of karachi"
سلبيات: "Arabia air should fly on time and give same services as western cities to the flight of karachi Bording must be efficient all the girls are bad mannered on boarding counter"
ايجابيات: "All is good thanks saudia airline"
سلبيات: "Open new airport"
ايجابيات: "I don’t like the delay"
سلبيات: "Delay more than 3 hours"
ايجابيات: "Aicraft was decent"
سلبيات: "They downt know what customer service is all about!"
ايجابيات: "Crew were great, seats were comfy. There eere less than 25 on an over 200 seat flight."
سلبيات: "The Airport was horrible, like from late 60's of last century in a 3rd world rural terminal !!! They did not offer me an upgrade, even though it was a very empty flight with lots of empty seats in the Business class section !!!!! Horrible..."
ايجابيات: "Crew was very helpful. Nice clean plane."
سلبيات: "Airport in Jeddah is not good. Bathrooms are way below standard."
ايجابيات: "Take off was on time. Food was good. Crew was professional."
ايجابيات: "The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable."
ايجابيات: "Food seat comfort"
ايجابيات: "Seating and entertainment"
ايجابيات: "Going through 3 security checks was cumbersome and gate information was incorrect otherwise great service."
ايجابيات: "That I’m getting home"
سلبيات: "Everything- airport plane food"
ايجابيات: "I liked that there was an area for praying on flight. Also, I liked the food."
سلبيات: "My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down."
سلبيات: "The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you."
سلبيات: "I booked a returned flight from JFK to JED and back for my younger sister, she arrived on the same flight I booked but when returning flight from JED to JFK her ticket was suspended. The person on the counter said it was suspended due to she never boarded on the plane from JFK to JED. Never again booking on the website."
سلبيات: "The saudia app is not functioning well . It gives me massage saying my resrevation did notgo throw then i get an email withh sadad # which dose not work. Then i uesed the desk top site to do the resrevation"
ايجابيات: "There was one crew member that talked to me for a little bit and was very helpful about planning my vacation and he was just a cool guy all around. And the food wasn’t bad!"
سلبيات: "The TVs on my first flight didn’t work, the headphones I got had one completely broken bud with no cover and the other didn’t work. And they put my luggage on the wrong plane so I have to wait an extra hour which caused me to miss my driver who was going to take me to my hotel! And to top it all off I was told to change clothes because they “weren’t appropriate”... it was just shorts and they went past my knees! I am a man and should be able to where shorts because they are comfy!"
ايجابيات: "On time"
سلبيات: "No tea"
ايجابيات: "Everything!!! Esp the lovely friendly helpful kind flight attendant ladies. Food was fantastic n restaurant quality!!!"
ايجابيات: "This flight did not have a prayer room which made it much more quiet and comfortable."
سلبيات: "More beverage options"
ايجابيات: "Good food n movies, comfy seats"
سلبيات: "Rough bumpy flight with no xplanations or apologies from crew n interval btw connecting flights too short"
ايجابيات: "Newer Planes - comfortable seats"
سلبيات: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
ايجابيات: "The seats are comfortable and the entertainment system is excellent. The flight staff where also very nice."
سلبيات: "I would have liked there to be snacks offered to passengers in between meals."
ايجابيات: "Food, cabin crew are very good"
سلبيات: "Transit in Jeddah..The airport is not organized and the staff too."
سلبيات: "Dear I try to cancal my flight I contect saudi airline they can't cancal it I try online no cancaltion I try with KLM on 24 they reply me on 25 .... I send you Email no reply ..... Or can't go through ...."
سلبيات: "Food and Jedah Airport"
ايجابيات: "Staff were friendly, aircraft were clean and comfortable, with the entertainment being as entertaining as it should be. Food was decent and baggage policy is nice and generous. Seats are comfortable with great legroom, and good width and pitch."
سلبيات: "Transiting at Jeddah (South terminal) on economy class is an AWFUL experience, I wouldn't wish it on anybody. It's just a small block with 6 or 8 gates inside it which is much too small for the amount of people who wait for those flights. It's really difficult to find anywhere to sit and there's no paid lounge in the South terminal. Facilities are very poor with no WiFi and filthy bathrooms. What's more, all parking positions at Jeddah are currently remote gates, so everybody is bussed to the planes. Hopefully this will all change, at least to some degree, when the rebuilt airport opens."
ايجابيات: "Nothing. I would never fly Saudia again and will tell my friends and family not go via saudia. This is my worst airline experience ever. Choosing saudia was a worst decision."
سلبيات: "The food was bad. The FA did not meet service expectations. You left all my luggages in Jeddah and when i asked help you promise to deliver it to my home before 12midnight. I am so tired and sleepy but i waited until 11pm cz i need my stuff and i have very important medicines there that i need to take tonight. When i called to check the location of my delivery, the driver just plainly said he will deliver tomorrow. I found this very unprofessional and no care about their customers. You gave your commitment to me to deliver before 12midnight, twice. 3 times including the airport personnel. I expected it tonight. Now u just change your mind and tell me you will deliver it tomorrow? I am working in a different city tomorrow morning and i travel via bus. It is an extreme inconvenience cz i will not be at home when u deliver and no one is left at my flat. Worst airline experience ever. I regret flying with Saudia. This is my first and last. Please just send my luggage urgent. Thank you."
سلبيات: "Lost luggage Delayed for 90 minutes"
سلبيات: "The connection was in a different terminal and there was not enough time as the air europa was late and we had to deplane far and had to shuttle to the terminal"
سلبيات: "Mmmm.. let me see....perhaps ...well I can't think of anything..sry"
ايجابيات: "Easy booking and quick confirmation"
سلبيات: "Pre seat reservation which left us with no choice of changing seats"
ايجابيات: "No information given about the 90' delay"
سلبيات: "The flight delayed for more than 2 hours, they didn't provide any drinks or snaks"
ايجابيات: "Forbid is snack for the first three hour delay, then announced a 15 hour delay.. And passengers to hotels"
سلبيات: "Thier is no organized process for handling flight delayS, Jeddah airport is the worst terminal to depart from never the less have a flight delay at. Passport agents don't know what to do in a reverse process Not enough seats available for passengers to sit on in the terminal ended having me my wife and four children regretting traveling."
ايجابيات: "Felt like a 2 hour flight coming back from mecca."
سلبيات: "The first flight they delayed us for one hour or more then my layover increased by 6 hours. Overall i will still go back on saudi airlines"
ايجابيات: "staff were friendly."
سلبيات: "my flight was cancelled without letting me know the reason, although they offered me another flight (two hours later) but still clear reason should be mentioned. also seat was broken."
ايجابيات: "i had 5 hours lay over at Jeddah airport from midnight to early morning, there wasn't even bench to sit on. When I asked where shall we stay, the guy on boarding area showed me the floor. Also they transport passengers with outdoor bus that i don't have experience in other air ports. The airplane was also accessed outdoor and you have to climb steep lander. VERY INCONVENIENT IN EVERY ASPECT. I WILL NEVER USE THIS AIRLINE AND THE Jeddah CONNECTION NO MATTER IT IS CHEAPER. IT DOESN'T QUALIFY MODERN AVIATION. THE BOARDING STAFF WERE ALSO UNFRIENDLY. BAD EXPERIENCE. I CAUGHT COLD BECAUSE OF STAYING 5 HRS ON THE FLOOR."
سلبيات: "HOSTESSES WERE FRIENDLY."
سلبيات: "9 hr stopover in Jeddah because Saudi changed the flight time. Jeddah rated worst airport in the world. So no more Saudi airlines. EVER. thank you."
ايجابيات: "The staff and everyone was very nice and organized"
ايجابيات: "The internal design of the plane is nice and food was great."
سلبيات: "There was careless from the crew to come and notice the assistant light turned on, which it was hard to call them. Also, the crew didn't give an important attention to put seat belt like any other airlines. They just mentioned it without any real checking. Also, the flight take off on time, more than 15 minutes late. Besides, the take off wasn't very good at all."
Do not fly by Fly Dubai. Worst Experience ever No entertainment, Not enough overheadbean storage for Carry on luggage No fresh water, Sodas, Juice offered. Flight will not leave off through gate Unfriendly Crew Multiple Buses to catch , to change terminals, Insufficient Instructions provided Just Chaotic Experience which you don't want it when traveling international. No announcement made at gate about Flight delays etc.
Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience
ايجابيات: "Good food and efficient service"
سلبيات: "Noisy plane made the entertainment system less audible"
سلبيات: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
ايجابيات: "Checkin and crew were super helpful"
سلبيات: "Entertainment options"
ايجابيات: "It flew and landed fine"
سلبيات: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."
سلبيات: "Seat was very nice for me this time"
ايجابيات: "The board ling was smooth"
سلبيات: "The crew where stressed I guess, no smilling no proper communication, we stayed in the plane for more than 20 mins just to open the doors after complete stop because there was a delay on bringing the stairs The food was extremely cold , and the aircraft was so cold and they didn’t offer blankets or even headphones"
سلبيات: "Reduce the fare"
سلبيات: "Need more spacing between seats"
ايجابيات: "Airport pass"
سلبيات: "Bo Entertainment at all. Seats are inconvenient. Food is horrible. Tea or coffee is charging separately. Therefore everybody brings food to the plane and eating different food. The whole plane smells like you are in the kitchen. Newer will use this flight."
ايجابيات: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
سلبيات: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
سلبيات: "FlyDubai has really uncomfortable seats!"
سلبيات: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
ايجابيات: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
سلبيات: "Nothing really."
سلبيات: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
سلبيات: "I'll never ever be involved with Kayak, FlyDubai, and that pathetic Flight Network again. In thirty-two years of international travel to 80+ countries, I have never dealt with such nonsense. Thanks to all for ruining my holiday"
سلبيات: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
سلبيات: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
ايجابيات: "I like the service.People are very helpful in the airport"
ايجابيات: "Quick service"
سلبيات: "Small plane, uncomfortable seats, bad food"
ايجابيات: "Flight was smooth"
سلبيات: "Behave of cabin crew. They are very biased and racist"
سلبيات: "Screen not working. 7F"
سلبيات: "the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed"
ايجابيات: "Plane was under half full"
سلبيات: "Boarded on time but sat on the ground over an hour with delay. Food not an option, no water"
ايجابيات: "There on time"
سلبيات: "Small space seats. Charge for everything even water sat on bus on tramas for half hour before boarding. Not good for 6 hr flight."
سلبيات: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
سلبيات: "This is not exactly a low cost airline because FlyDubai charges egular prices for BEG-DXB flights, therfore, passagers should be offered a complimentary drink and food on a 5 hours flight for the price we paid."
ايجابيات: "No entertainment or beverages served."
ايجابيات: "We are arived safe"
سلبيات: "The attitude of the crew it was bad and the comportment very ignorant"
ايجابيات: "The service was great, punctual, helpful."
ايجابيات: "Not much."
سلبيات: "While boarding a woman was in my window seat and her children were seated beside her. The host asked if i wouldnt mind letting the family sit together.I accepted the request where upon the host suggested a middle seat which i rejeceted and notified him that he just passed by 8 empty seats in business class and since the doors were closed I knew were available. He denied the request, had me stand awkwardly while he checked other peoples tickets for 3 minutes to find a single person who was not seated in their middle seat and was forced to move whereupon i recieved dirty looks for the remainder of the flight and right through baggage claim at our destination. I did Flydubai a favor and gave up my seat for the woman and her family. A hassle free otherwise empty business class seat would have been the appropriate response."
سلبيات: "Simply that was a bus .... not a plane!"
سلبيات: "The tv didn’t work and the seats were not comfortable at all."
ايجابيات: "On time, good staff, easy checkin process, great value for money"
سلبيات: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
سلبيات: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
سلبيات: "They did not give us food or drink, , They were selling everything even water."
ايجابيات: "Frequent trips"
سلبيات: "Comfort, no service, not even tap water!!!!!!!"
سلبيات: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
سلبيات: "They didn't even offer water. Worst hospitality. Ground staff have knowledge of anything. Worst experiance with Fly Dubai. Never recommend anybody."
ايجابيات: "Nothing at all"
سلبيات: "No food or beverages. So tight airplane"
ايجابيات: "Flight left exactly on time."
سلبيات: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
سلبيات: "The restrooms at in Dubai are terrible"
ايجابيات: "I got to my destination on time."
سلبيات: "The cramped, uncomfortable seats. The cold, non-engaged staff."
ايجابيات: "Option to buy food. 30 mins only from Dubai to Doha"
سلبيات: "Delay in take off by about 30 mins. Ground services in Dubai sucks and you are treated like low/no class passengers if you fly with other airlines apart from emirates. Transport bus from Term 3 to Term 2 via Term 1 make extra stops as per driver pleases. This would be last time I go via Dubai on other airlines non Emirates. Toilets in Term 2 also sucks and would rather go on the plane...."
ايجابيات: "Customer Services"
سلبيات: "The plane looked old and dirty. Windows were really oily so I couldn't put my head down."
ايجابيات: "Crew is great, facilities are good. USB power is great."
سلبيات: "Entertainment system glowing in your face forced to remain ON till certain periods where it is allowed to go off and then only for a bit and goes ON again when you least expect it. I usually stick the safety information card into the LCD frame to block it. Chairs in economy are inclined and are shaped to cause strain, don't know if that's just me. Ventilation is weak. Toilets at both ends of the trip are marginal. Haven't seen an option to pay for lounge access at KKIA."