ايجابيات: "Amazing crew,spacious seating and great service."
ايجابيات: "Good food and efficient service"
سلبيات: "Noisy plane made the entertainment system less audible"
سلبيات: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
ايجابيات: "Nice crew"
سلبيات: "The waiting time in the cold area just in front of the door of the plane."
ايجابيات: "Crew was great!"
سلبيات: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
ايجابيات: "Staff broke my kids stroller"
سلبيات: "No blankets on the flight no headphones no bassiinets for little babies"
سلبيات: "Need more spacing between seats"
ايجابيات: "better and more food"
سلبيات: "emirates saves up on food and snacks, etihad is much better in that sense"
ايجابيات: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
سلبيات: "Nothing I can say.It meets my satisfaction."
سلبيات: "The food ahould be better"
ايجابيات: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
سلبيات: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
ايجابيات: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
ايجابيات: "was good"
سلبيات: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
ايجابيات: "Seats with extra leg room were good"
سلبيات: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
ايجابيات: "Staff was great. Smooth flight"
سلبيات: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
ايجابيات: "Perfect crew"
سلبيات: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
ايجابيات: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
ايجابيات: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
سلبيات: "The little kid behind me who kept kicking the seat back."
ايجابيات: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
سلبيات: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
ايجابيات: "I liked the seats which were good"
سلبيات: "The thing which was not good was food, no pillows and flight was not on time."
ايجابيات: "Fast, smooth, early. Great crew! Great PILOT!"
سلبيات: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
سلبيات: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
ايجابيات: "Nothing to mention here."
سلبيات: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
ايجابيات: "The time when we reach Baku good time to check in hotel"
سلبيات: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
سلبيات: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
سلبيات: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
سلبيات: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
ايجابيات: "No entertainment or beverages served."
سلبيات: "It took too long to board"
سلبيات: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
ايجابيات: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
ايجابيات: "All the notifications"
سلبيات: "Your notifications"
ايجابيات: "Seats are comfortable."
سلبيات: "My in-seat entertainment did not work."
ايجابيات: "The seats are very bad. There was a problem between the navigator and the passenger because of the seats"
ايجابيات: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
ايجابيات: "offers transit areas"
سلبيات: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
سلبيات: "The best service"
ايجابيات: "Not much actually, apart from being able to get home."
سلبيات: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
ايجابيات: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
سلبيات: "It was very warm the air was stuffy"
ايجابيات: "Absolutely nothing,"
سلبيات: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
سلبيات: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
ايجابيات: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
سلبيات: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
ايجابيات: "Cheap flight"
سلبيات: "Very uncomfortable"
ايجابيات: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
سلبيات: "Over three hours delay with no information"
ايجابيات: "really can not think of one good thing that i liked, i really don't!"
سلبيات: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
The flight is delayed more than 3 and half hours, we were on the gate but no body told us about the delay and there wasn't a screen right there to shows us the delay, the staff came late also for boarding. We were lost 😕
Flyadeal was nice surprise. It was excellent airline affordable 👍 big thumb up . I wish you more success
I am really appreciate your help
Boarding staff is changing passenger locations regardless of the money you pay during reservation. They do not respect women and specially when pregnant. Very bad airlines and bad staff. It will be on my blacklist onwards!!
They took our bags at the door of the plane stating that the cabin was full. Then we waited over 39 min for getting the bags from baggage claim. Flight was late This is usual for flyadeal . Very bad experience again
ايجابيات: "Nothing was good to like"
سلبيات: "The boarding experience was the worst ... we did board from a different gate than on screens and through busses The previous flight was canceled so they board the the passengers of that flight with us with no respect to the rules of the government of social distance with passengers from boarding to seating all passengers next to each other"
ايجابيات: "I do like comfortable seat and crew services"
سلبيات: "The flight attendant was so disrespectful to women with her kids , they should hire people with good attitude."
ايجابيات: "I went good discount"
سلبيات: "Good price"
ايجابيات: "The crew was good"
سلبيات: "More comfortable sets"
سلبيات: "Aircraft not on time. Aircraft outside dirty. Announcements in English barely understandable. Aircraft noisy. Wet lease from Vueling Spain"
ايجابيات: "Smooth takeoff and landing. Clean board."
ايجابيات: "Waste your money"
سلبيات: "Not delay the flight for 6 hours"
ايجابيات: "The crew should be more helpful especially one female hostess ? Morocon was very incooperative not helping the passenger to left her bag and was rude."
سلبيات: "The one in the boarding in Riyadh refused to give us 2 seats near each other claiming that the plan is complete However the one in Jeddah was very cooperative and gave as 2 near seats. Jeddah crew is better"
ايجابيات: "Departed and arrived on time."
سلبيات: "I took the exact same flight twice; both times passengers were taken to the basement to the farthest gate at the airport for boarding. And then, we took a bus around the airport ground to the airplane which was too far from terminals."
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
سلبيات: "The flight is delayed for two hours"
ايجابيات: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
سلبيات: "just give me a simple way to change my flight"
سلبيات: "Schedule. Crew"
ايجابيات: "The Crew members especially Magid"
سلبيات: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
سلبيات: "Always late, an they blame it on the previous flight, as if it is operated by different company"
سلبيات: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
ايجابيات: "Bad experience with flynas"
سلبيات: "Saudia airplanes much better. This is the last time with flynas."
سلبيات: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
ايجابيات: "So good everything was okay"
سلبيات: "1 hour waiting for customer service to answer the call"
ايجابيات: "We arrived before time"
سلبيات: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
سلبيات: "Was so hot and delay as usual with flynas!"
ايجابيات: "Fast flight reached before time"
سلبيات: "The boarding time"
ايجابيات: "Business Class is very comfy."
سلبيات: "Food quality. Number of business class seats."
سلبيات: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
ايجابيات: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
سلبيات: "The entertainment in the flight"
سلبيات: "not delaying 2 hours"
ايجابيات: "The flight arrived 30 min earlier than the scheduled time."
سلبيات: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
ايجابيات: "The crew was very rude. They were not helpful at any stage."
سلبيات: "Crew members should be trained properly about how to be nice in dealing with passengers."
ايجابيات: "Business class seats are very comfy & dinner on airplane was delicious."
سلبيات: "They are still using busses for boarding in both Taif and in Dammam airports."
ايجابيات: "Departure was on time. Riyadh airport had good facilities."
سلبيات: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
سلبيات: "Late departure and messy airport at jeddah"
ايجابيات: "Not anything really"
سلبيات: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
ايجابيات: "As mentioned above"
سلبيات: "There was no pillow on the flight and the hostess was rude"
ايجابيات: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
سلبيات: "Ethihad Needs to train their employees."
ايجابيات: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
سلبيات: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
ايجابيات: "Timing and convenient. No stops Professional crew"
سلبيات: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
ايجابيات: "Flight late about 30mihutes no explanation"
ايجابيات: "Punctuality, Cleanes, good service, great attendees"
ايجابيات: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
ايجابيات: "Very punctual"
سلبيات: "Everything was fine, I didn’t order any food so can’t join dge"
سلبيات: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
ايجابيات: "Craw are professional"
سلبيات: "No entertainment"
سلبيات: "Flight was delayed by 6hrs"
ايجابيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
سلبيات: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
ايجابيات: "No thing"
سلبيات: "Late without plogize"
ايجابيات: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
سلبيات: "No entertainment Untrained crew Lousy chair"
سلبيات: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
ايجابيات: "Boarding at the airport was really poor. The flight was delayed for almost an hour."
There are no seats while waiting for the gate. They sell tea and coffee, all airlines this is free except Jazera airline. Boarding is very bad, we stood outside eating for the main gate to open, children and seniors were setting on the floor ( dirty) for an hour and half
ايجابيات: "The price and timing"
سلبيات: "Everything I guess. Boarding was a mess . The crew was panicked about Corona. No space . Terrible service"
ايجابيات: "The price"
سلبيات: "Everything I guess"
سلبيات: "Planes are old, they don’t serve food, just sell things and there are no movies"
ايجابيات: "Thank you so much."
ايجابيات: "Nothing in specific"
سلبيات: "Better immigration, better check in"
ايجابيات: "Nothings to like"
سلبيات: "They have to change the airline management."
ايجابيات: "Boarding staff is very helpful and friendly and cabin crew also g"
سلبيات: "Wanting in transfer area in kuwet airport ( aljazera area )is very limited space not comfortable for the passenger , service not available there it’s like bus station"
ايجابيات: "Not much to be honest."
سلبيات: "The constant delays and the unorganized boarding process. It was chaotic and very stressful. A trip that should have been 4 hrs took a total of 12 hrs with all the delays. This definitely made me view the airline in a negative light. I will be cautious of booking with Jazeera Airways in the future. That being said I have a return flight and hope it is better."
سلبيات: "No LCD screen for passengers"
سلبيات: "The boarding was late. Then the captain said that take off time is delayed for 20 Minutes. Last, upon arrival, luggage for all passengers was at least 40 min late. So, all in all, it was a bad experience."
ايجابيات: "more decent food"
سلبيات: "seats are not comfortable considering the length of the flight"
ايجابيات: "The flight was boarded and departed on time as always"
سلبيات: "The plane is really not clean as it should be from within, meal is only a sandwich"
ايجابيات: "Boarding & departure were fast when the plane came"
سلبيات: "Flight delay for almost 3 hours"