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سلبيات: Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight
ايجابيات: The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her.
سلبيات: The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline.
ايجابيات: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.
سلبيات: Seat belt
سلبيات: Dinner was only one piece of pizza
سلبيات: Supper was very average , one slice of pizza , that’s it
سلبيات: Vegetarian Food need to Improved.
سلبيات: Vegetarian Food need to be Improved....
سلبيات: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.
ايجابيات: Terrible airline company. It’s a ripoff!
سلبيات: Honesty. Ripoff!
ايجابيات: The staff was really nice when I asked for the green tea they make sure you get it
سلبيات: Food need to be improved
ايجابيات: The crew was very friendly and attentive.
سلبيات: Can’t think of anything
ايجابيات: Crew were good. Good food.
سلبيات: For some reason, the seat was very uncomfortable. Rather hard with little cushion.
ايجابيات: Comfort & punctuality
ايجابيات: Comfort and food.
سلبيات: Some flight attendants could ve friendlier.
ايجابيات: Different seat location for family of five
سلبيات: Sitting arrangement Was poor. Five of us had five different seat.
ايجابيات: Great seat and crews
سلبيات: A330-300 is nice
ايجابيات: Amazing crews
سلبيات: Nice seats
ايجابيات: No thank
سلبيات: Business class boarding could have been more organized. Was sent to the gate too early from lounge
سلبيات: All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling.
سلبيات: The entertainment unit was constantly malfunctioning
سلبيات: They should giving out headphones for business class to use the entertainment system
سلبيات: No entertainment facilities available even in business class
سلبيات: The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most
سلبيات: Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home.
سلبيات: Flight was delayed by two hours
سلبيات: There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow.
سلبيات: If the assigned seat reclined. I had to
Move to a different seat which
ايجابيات: Our luggage missed the connection but the situation was well handled
سلبيات: Better range of entertainment as the options were a bit dated and mediocre
سلبيات: Felt more like a domestic flight than an international
سلبيات: The plane was old but the flight was inexpensive
سلبيات: My entertainment system was not working, so was my seatmate's.
ايجابيات: First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future.
سلبيات: Please see what above.
سلبيات: Business class in 737 is limited, recline only but seat was spacious and comfortable
ايجابيات: The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected.
سلبيات: very delayed flight
in addition slow flying what should have taken 52 minutes ended 1 hour 20 min
to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!
ايجابيات: we had extra legroom travelling with an infant
سلبيات: the staff could have been a little considerate when serving food to you while you're holding a sleeping baby
سلبيات: the food could have been nicer
سلبيات: I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory.
ايجابيات: Good seats and crew.
سلبيات: Choice of movies
ايجابيات: Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music.
سلبيات: They have 2 food options and they're just ok. There wasn't very many drink options either.
سلبيات: Not being cancelled and delayed
سلبيات: Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!
سلبيات: I am more than pleased with the service I received, keep up the work
سلبيات: Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ...
ايجابيات: Airport, sea side
سلبيات: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...
ايجابيات: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.
سلبيات: Again, not being delayed and having to miss my original connecting flight would have been best.
ايجابيات: Everything on the plane was fine, and the service was great.
سلبيات: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.
سلبيات: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me
ايجابيات: Comfortable seating map
سلبيات: Food could be improved especially for vegetarians