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ايجابيات: Left and arrived on time - crew were friendly سلبيات: The food was nice but no vegan option
ايجابيات: all fine, on time and staff pleasantسلبيات: minimal food but that seems to be the norm these days
ايجابيات: On time and clean throughout, staff all pleasant.سلبيات: Food a bit minimal but the flights are all quite short so not a problem
ايجابيات: Efficient, quick, great staffسلبيات: Baggage claim took too long and my baggage broke :(
We purchased tickets with baggage. Was forced to pay for baggage.ايجابيات: Nothing. Very disappointed in the customer service and willingness to understand that we already paid for baggage, yet forced us to pay again.سلبيات: We purchased tickets with baggage. Was forced to pay for baggage again at the airport. The people were rude, unwilling to work with us and almost made us miss our flight. We travel all the time and this was hands down one of the WORST experiences I have ever had
Teايجابيات: The bit of chocolate, very good dark chocolate.
Great service nowايجابيات: it was great to send the baggage directly from Brussels midi to Seoul. I didn't need to check those in at Paris again. I appreciate their improvement indeed.
On time and efficient ايجابيات: Punctual, comfortable and good service سلبيات: Slightly long queue in security. No food provided onboard only coffee/tea
Decent regional flightايجابيات: i had room, the flight was on time, and the crew friendly.سلبيات: Got what I expected.
سلبيات: All was good. They should keep up the good service