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|أفضل مسار||زيورخ إلى Brandenburg|
ايجابيات: Not much
سلبيات: During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing.
ايجابيات: Nothing. I was sold a ticket for 709 dollars and wasn’t told I couldn’t get on until showing up to the gate. Therefore I had to spend 1000 more dollars to book another ticket because budget air wouldn’t change or refund the flight.
سلبيات: Not selling a ticket with a layover where someone with a US passport cannot travel through at the moment. Be more forthcoming.
ايجابيات: The crew was super friendly and attentive. Best in flight service I have received in a long time.
سلبيات: The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack.
سلبيات: Very well executed.
سلبيات: Flight was completely full and certain passengers were belligerent about wearing face masks. The cabin crew did not enforce mask wearing, stating “we are not the police”
ايجابيات: Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline
ايجابيات: Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck
سلبيات: Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional
سلبيات: Our stewardess was not the friendliest!
سلبيات: There was no food ...
ايجابيات: it was ok.
سلبيات: Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late.
سلبيات: Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic
ايجابيات: Everything was comfortable.
سلبيات: I can't think of anything.
ايجابيات: Not one thing about my experience.
سلبيات: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!
سلبيات: I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.
ايجابيات: flight itself
سلبيات: delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!
ايجابيات: Friendly crew
سلبيات: Not piling up people like sardines in a can.
ايجابيات: Nice crew and prompt service
سلبيات: Crammed, narrow seats
ايجابيات: Great crew & good complimentary food
سلبيات: More seat pitch
ايجابيات: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate
سلبيات: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice
سلبيات: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.
ايجابيات: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time
سلبيات: The business class seat felt a bit claustrophobic when in lie flat mode
سلبيات: Staff was very friendly, courteous and helpful.
ايجابيات: All was Good, no special negatives.
سلبيات: Not worth my time to comment.
ايجابيات: Excelente atención, bebidas y comida durante toco el viaje
سلبيات: Todo bien
سلبيات: Too much nonsense with carry on and check in language.
I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.
ايجابيات: 10/10 would recommend..
ايجابيات: Crew was very attentive, and boarding and off-boarding was relatively easy
سلبيات: The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated.
ايجابيات: Crew was very helpful
سلبيات: More entertainment
ايجابيات: Crew was friendly
ايجابيات: More or less on time
سلبيات: Outdated aircraft. Flight took longer than usual.
سلبيات: Swiss perfect as always, Barcelona ground worker disaster, as always....
ايجابيات: Crew was very attentive and courteous
سلبيات: More fruits and non-starchy vegetables would make food more enjoyable
ايجابيات: Crew was very courteous and attentive
سلبيات: More fruits and green (non-starchy) vegetables
ايجابيات: The crew was great
ايجابيات: The crew was very lazy and not professional
سلبيات: Don't stop demanding from the crew
سلبيات: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!
ايجابيات: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.
ايجابيات: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.
سلبيات: Swiss air returned my bagage damaged and there is no way to report it!
ايجابيات: Free food, relatively spacious
سلبيات: more food!!! REEE!!!
ايجابيات: Wasn't awake, can't say
سلبيات: Probably it would be nice to have a bit bigger screen with general information about the flight and local time
سلبيات: Better choice of movies and classical music
سلبيات: Better choice of movies
سلبيات: Time schedule Better customer services
ايجابيات: Everything was excellent on this flight.
سلبيات: Maybe the food menu? But it wasn't bad.
سلبيات: Nada, I slept through this leg and the staff let me be.
ايجابيات: Swiss is my new favorite airline.
سلبيات: Nothing bad to report. Book Swiss!
ايجابيات: Friendly crew, smooth take off and landing and generous on things to eat and drink.
سلبيات: None. Keep up the good work.
سلبيات: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.
ايجابيات: Entertainment was great, excellent movie selections, and games.
ايجابيات: The crew was friendly and helpful.
سلبيات: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.
ايجابيات: Great flight
ايجابيات: The crew and entertainment
ايجابيات: the crew were so nice
سلبيات: not enough room between seats
ايجابيات: The flight was on time and fairly clean.
سلبيات: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.
ايجابيات: The food and very professional and friendly service.