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رمز IATA | PW |
---|---|
المسارات | 39 |
أفضل مسار | مطار زنجبار الدولي إلى دار السلام |
المطارات المخدمة | 12 |
أفضل مطار | دار السلام |
ايجابيات: Nice staff at Precision
سلبيات: Every conceivable element, from the utter chaos of the airport to the challenge of navigating the check in to the quite warm cabin.
سلبيات: I was told when I arrived that I have no seat in my booked flight, I have to reschedule and leave 8 hours later. Why let me start my trip is the knew I am going to set at the airport for hours after flying one leg.
سلبيات: Poor service overall.
Little empathy or care for passengers.
Passengers are just a task to handle.
ايجابيات: Short flight
سلبيات: Cramped
سلبيات: My bags got lost arriving & departing Zanzibar.
Great flight, but...
ايجابيات: Great flights but the online check in was cumbersome and could be better!
سلبيات: Check in
short hop
ايجابيات: only takes20 mins
ايجابيات: quick and easy!
سلبيات: Boarding was inefficient and crowded with two flights using same gate
Kilamanjaro pit stop
سلبيات: Had to get off the plane and go through two security checks again in that airport.... and wait to get back on. Unorganised
Hot
سلبيات: Sitting on the ground with no air and no info
8-hour delay for a 1-hour flight
ايجابيات: Given that the aircraft had a problem, we had to wait and wait to go until they could get a part from another location. Ultimately, they brought in new equipment and we left soon after that. They did provide vouchers for a snack and lunch. That was good.
Once on the plane, everything was very smooth.
سلبيات: With the delay, it took them a while to begin to explain what the problem was and how long the delay would be.
Many options for commuting travel
ايجابيات: Choice of flights
at least you get free baggage, but don't count on running water
ايجابيات: I liked that we could take checked luggage without paying.
سلبيات: I didn't like that there was no water in the bathroom and that there was only one bathroom in the whole plane at the back.
The ground staff in Mwanza were just sitting around and not even directing us where to go for our luggage.
سلبيات: Nothing dreadful but not great, on both flights both I and others had malfunctioning TV systems. Seats were just about okay. In general it was ok but not great
ايجابيات: Good overall
سلبيات: Relatively uneventful, short flight to Zanzibar. Love the cashews--we only get peanuts (I don't eat) on America's airlines. Flight crew good. Ticketing & boarding a bit confusing. No one tells you where or when to go.
Probably the worst airline I've ever flown with.
سلبيات: The plane was delayed by 2 hours. We ended up missing our connecting flight to Antananarivo. PrecisionAir staff kept reassuring us that we would be fine and would be able to catch our flight. Very very poor service and terrible experience. I will never fly with PrecisionAir ever again.
poor customer service, zero willingness to accommo
ايجابيات: When everything went as planned, the airline is fine
سلبيات: As I arrived at the airport I received an email that my first segment was rescheduled (not delayed) 3 hours later. They did not try to call. There was no consideration for my second leg/segment, which I missed due to the schedule change, and it was the only flight of the day. It took them 2 hours to tell me if they would book me on another airline to try to make my connection, and by then it was too late. They tried to not give me a hotel room because it was a "technical" delay, and only after I showed them the email I received that it was a "schedule change" did they give me a hotel. They also didnt offer food vouchers for the 3+ hr delay until the airport restaurant asked FOR us. I was so frustrated by the lack of caring that I bought my own one way ticket home on another airline.
One of the worst airlines I've ever flown
ايجابيات: There was nothing about this airline that I remotely enjoyed- it was one disaster after another
سلبيات: Precision Air is awful and should be ashamed of their "customer service". My inbound flight on Etihad was late arriving, which didn't leave me much time to process through immigration and make my flight, so when I missed my connection, I was forced to pay a "service fee" to get a ticket on the next flight. When I complained that it was not my fault due to my other flight being delayed and a long wait to get my visa, the agent replied "this isn't MY fault either!" This airline does not understand that every agent is a representative of their company- horrible service. Then after my trip, Precision Air I changed my outbound flight so it arrived 2 hours AFTER the next leg of my trip departed! They sent an email at midnight saying my flight had changed, but didn't bother to notice that this change would result in me missing my connection by over 2 hours. As there is only 1 flight a day on the other airline, I was forced to either be delayed by a full day, or purchase a one-way ticket on another airline to get home. I had a very important meeting the next day, so I was forced to spend an extra $350 on another airline to make it home. Precision Air is a horrible airline and I would NEVER fly with them again.
Flight was 1.5 hours delayed
ايجابيات: Friendly service
سلبيات: Flight was considerably late
ايجابيات: The flight actually left on time and arrived with our luggage.
سلبيات: Trip from hell on our previous Precision flight....
ايجابيات: All you need for a short flight was provided.
Horrible customer service
سلبيات: Traveling with Precision Air simply a nightmare! Worst travel experience in over 20 years of flying. Staying at the airport for over 18 hours due to flight delays, was not the biggest problem. It's the lying and Total disregard of the customer. Apparently their flights off Nairobi are manned by KQ (another bogus airline!) and had no one in charge at the airport to set the right expectations leave alone care what we thought or expressed.
Lost Baggage
سلبيات: Somehow my Baggage was lost and it took 5 days to delivered and it was tear down..
great flight
ايجابيات: The flight from Arusha Tnzania to Nairobi was fine. Check in was no problem, the flight was on time and arrived early. No issues whatsoever.
Bad Boarding
سلبيات: Boarding on back of plane with engines running. Very hot air almost burned us. Scary-we had to run out of the way and wait till there was no line to board. That process needs to be fixed. Ground crew outside was no help!!
Airplane
ايجابيات: Good
Service, smooth flight
Does not have entertaiment
Its an hour and 20 min
Flight
Min flight, But
Comfortable
ايجابيات: Quick flight
سلبيات: It was 2 hours delayed with only a days notice. I had beentraveling the days prior so it was a surprise.
Flight was delayed!
سلبيات: We would've spent the afternoon in Zanzibar but instead ended up getting in at night.
Slow Airline Website
سلبيات: The airlines website is slow. The check in process at Daresalaam airport was too long as power failure kept resetting their computer systems
سلبيات: On the handwritten paper boarding pass I was given the same seat as another passanger. When I went to rectify the problem she gave me another seat but again didn't check and that was also occupied. Clearly there was no computerized system helping them to book in the flight: a bit ridiculous in this day and age. After all of that, our flight was cancelled and we had horrible aftercare experience. We were told we would get a refund but still nothing has come of that.
very professional, right on time
ايجابيات: Great staff, very friendly.
Terrible
سلبيات: Our flight was canceled and we were put on a later flight which was a cheaper flight... they gave us zero compensation. So we paid a higher fare for a later flight. Absolutely ridiculous. We will be contacting constomer care to get a refund of the difference for our flights.
Crappy service!
ايجابيات: I absolutely hated precision air!
سلبيات: I will never use Precision Air! They are absolutely horrible!!! A group of friends I was traveling with missed our flight even though we were in line 40 minutes early. When the agents finally came to the counter, they said I missed my flight and they weren't going to do anything. After some convincing, Fatmeh finally listened to us and took pity on us and helped us out! She was absolutely amazing! Other than Fatmeh in Dar Es Salaam, I have absolutely nothing good to say about this airline!
سلبيات: I had to change my flight due to electrical issues within the airport of Zanzibar which made my wife and I miss our flight. We were not reimbursed the lost money since there was no customer service number to call to reschedule the flight. We were left with no choice but to purchase new flight tickets once the electrical problem was corrected.
سلبيات: Flight was delayed. My wife and I weren't seated together. Flight was incredibly hot.
ايجابيات: Flight was fantastic
Poor overall flight
ايجابيات: Nothing
سلبيات: Very high price for 11/2 hour flight! Extremely hot on board d-told stewardess but nothing was done. Gave us a tiny chicken sandwich , the size of a golf ball. Seats were tiny with no space!
ايجابيات: Nobody bugged me about using my laptop (in airplane mode) during takeoff and landing. Free drinks and snacks
سلبيات: Really bumpy descent. One of the passengers threw up.
ايجابيات: NOTHING !
سلبيات: They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ?! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline.
Lost luggage leaving us with $200 bill for taxi to
سلبيات: Terrible service and semi abusive conditions at the Kilimanjaro airport when we asked about our luggage. My husband was harrassed about his passport while we waited in line for the luggage claim and then once we finally go through they have no luggage delivery so we had to pay $200 for a taxi to bring it to our hotel.
سلبيات: We arrived at the counter only to be told that we needed a ticket number even though we had the confirmation number. We showed them the email itinerary that was sent to us by precision air. Not enough. They told us to go to the sales counter which was outside. They were of no help. We had go through security to come in again. This was all handled by Kenyan airlines. There was no representative of precision air present. Finally they made a phone call and got the conf number. Why didn't they do it to begin with. The lady was very uncooperative.
سلبيات: flight was not listed on leader board. There was no staff anywhere after going through security to ask questions when the flight was delayed!
Maybe the only option
ايجابيات: The prices are reasonable, they use larger planes and they leave early if everyone is there.
سلبيات: The website is miserable, I could not check in online nor find my booking. The flights change times frequently, and the boarding process is very disorderly. Although we had assigned seats, we were just told to sit anywhere. Also, the plane was sweltering hot, and the air blowers did not work. Again, probably the only option for our route, but not a very good one.
low frills airline - not much more than transporta
ايجابيات: flight was on time without much drama. Baggage arrived at Destination!
سلبيات: cramped, smallest overhead luggage bins imaginable.
سلبيات: Flight itself was actually pretty good. That is, once they found us in their system! For two days we were continually told we did not have tickets!!
Lost booking
ايجابيات: The flight was comfortable and quick
سلبيات: Since we booked through a third party vendor our booking was lost and we had to sit in the precision air office in Moshi for hours seeing if the problem could be resolved
PrecisionAir lived up to its name
ايجابيات: on time, clean
سلبيات: nothing
NBO to MWZ
ايجابيات: Like: we landed alive. Crew was great. Uneventful flight, my favorite.
Service counter people checked my luggage all the
ايجابيات: Service counter people checked my luggage all the way through to San Francisco including two British air flights.
This save me a lot of trouble
سلبيات: Flight attendant was grumpy
ايجابيات: Actually left early for the short 20 minute flight from Zanzabar to Dar. Landing was fine.
سلبيات: No ground power until props started made for a brief warm experience.
سلبيات: Bad landing, in fact the worst I've ever had.
Very friendly flight staff and ticket counter agen
ايجابيات: Quick check in, that airport security did not screen well on the first entry and did not catch my husbands pocke knife he mistakenly left in his camera bag although they got the large size of lotion in ladies bag in front of us. The second airport screening to the gate caught the knife and then we had to scramble to get it in the checked luggage. Thanks to EVA the security agent , she took care of it for us and we are very grateful.
The flight left on time to Zanzibar, was cool, had a snack and drink and all went smoothly!
سلبيات: Precision Air does not take any credit cards for baggage or other fees. No One made us aware of this so we had to scramble to find cash. It would be a good business change for Precison to accept Creidt cards as the world no longer operates on cash. I realize this is Tanzania but would be appreciated as no one carrys this much cash.
Ok
ايجابيات: The check in took a lot of time
There was a delay of 5 hours and it took 2 hours to tell us this
Clean, safe, efficient
ايجابيات: We made the hop from Zanzibar to Dar very quickly. The plane was clean and seemed modern enough on the inside. It felt safe and efficient. There wasn't food or beverage service, but what could you expect on a 20 minute flight. No entertainment, but again short flight.
سلبيات: The check in was less than official. A written slip without our names on it.
ايجابيات: It was on time
سلبيات: The plane was extremely hot
Good
ايجابيات: I liked the quick check in process, the crew and the comfortable flight. Being a Short flight, wouldn't say much about the entertainment.
Could you consider alternative snack to those with Cashew nuts allergy? I didn't grab anything to bite on time since your flights leave right on time:-)
Overall, good service
Quick and efficient
ايجابيات: We boarded early and were surprised when they shut the door and we left 25 min before departure! Only a 30 min flight to dar so we landed 5 min after our scheduled arrival time!
سلبيات: No problems but don't be late or you might find yourself left behind- not enough time for drink service nor entertainment