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ايجابيات: Crew was amazing
سلبيات: Food choice
سلبيات: TV screens or internet
ايجابيات: Movie selection was ok
سلبيات: They ran out of meals offered me cracker and bread
سلبيات: Food, boarding
سلبيات: My connecting flight going to CGY from MNL August 24th was really depressing - took very long on the runway, assuming it's due to runway traffic? BUT, don't they know these problem occurs almost daily? then my luggage wasn't on my flight? had to stay 1night in hotel which PAL should've pay for.
ايجابيات: Everything was smooth except that the flight was delayed.
سلبيات: Flights should be on time.
ايجابيات: Nothing special about this flight but everything up to standard.
سلبيات: 30 min delay due to Manila airport constraints. Is there any plan to actually finish the construction of Manila airport? Seems like my whole adult life the reconstruction is still going on and on. Probably my grandchildren will see the finish but I lost hope.
ايجابيات: No smile,
ايجابيات: crew is nice
سلبيات: good crews
ايجابيات: The crew was excellent on this flight.
سلبيات: Airport organization, traffic flow overall was not good.
سلبيات: Not good for elderly passengers w/ health issues and traveling alone!!! Ridiculous delays. Extremely inconvenienced at the Holiday Inn Hotel, where PAL bused us early morning b/c plane was grounded. Waited too long to check into hotel room until PAL resolved payment issue. Departed SF next day.
ايجابيات: the crew were amazing. ...helpful and courteous
ايجابيات: The crew were amazing
ايجابيات: They bumped us up to seats with unlimited leg room (no seats in front of us). It was an incredibly comfortable flight. Since it was also a very short flight, I can't say all that much
ايجابيات: Seat was okay but mine was not the seat assigned to me - which was non- existent.
سلبيات: Punctuality to fly to destination was lacking.
ايجابيات: Overall great.
سلبيات: Was not able to online check in
سلبيات: If the stewardes would at least smile and made me feel welcome
ايجابيات: crew are amazing
سلبيات: I did not like the fact that they moved my flight time and notified me the day before. Coron has poor connectivity, luckily I checked my email the day before and noticed that our flights were moved a few hours early.we were bumped up unfortunately even when tickets were bought full price.
سلبيات: Be ONTIME BUT YOUR ALWAYS LATE, 30 MIN THIS TIME
ايجابيات: The crew was amazing as always and the food was also very good.
سلبيات: I did not find the seat to be very comfortable. The seat cushion was very uncomfortable to sit on for such a long flight. This prevented me from getting any sleep on the plane.
ايجابيات: Crew was great!
سلبيات: We didn’t appreciate the delay.
سلبيات: Be on time
ايجابيات: I liked that we arrived safely!
سلبيات: They accomplished what they set out to do!
سلبيات: The flight was very late. The bathroom had no toilet paper, or soap
سلبيات: Delayed flightsToo
PAL delayed twice, business class left a lot to be desired
ايجابيات: The fact that we were in a lounge that saved our sanity
سلبيات: Everything - the delays, the miscommunication, the lack of information, quality of business class
ايجابيات: Crew are polite, attentive and helpful
سلبيات: No vegetarian meals or wine on PAL domestic flights. I don’t think the flight had entertainment available.
ايجابيات: I like nothing about this airlines!..they are SCAM!!! SCAM!!!!
سلبيات: DELAYED for more than 3 hours..I’m done with this airline.
ايجابيات: Professional crew
سلبيات: New plane . Clean . Super delayed flight with no extra compensation to us.
ايجابيات: Snack was served, transfer was easy, organized.
My check through baggage was handled well.
سلبيات: Cramp space,
ايجابيات: Bus transfers, helpful ground personnel.
سلبيات: Not enough legroom in the plane
سلبيات: Very disorganized as we didn’t know which way to go looking for terminal 2 despite all the answers we got from asking the airport staff, security and information desk!
سلبيات: Two hours flight delay from sfo to the philipines. Had to land in japan because they ran out of gas. I had a domestuc connecting flight and had to get my luggage from the carousel. Go through customs and re check rhe luggage in for domestic flught and catch the connecting flight. Heading back to Sfo same routine.
Plane always late
ايجابيات: A 1 hour flight took 2.5 because we circled Manila
Few minutes delayed but still a good flight
ايجابيات: free snacks
سلبيات: Delayed boarding
ايجابيات: Customer service was excellent
ايجابيات: the flight was good and on time
ايجابيات: The folks working the terminal desk and flight crews were very helpful
سلبيات: the checkin desk did not route my check-in baggage all the way to my final destination almost making me late
سلبيات: Delayed flight by 1 hr
ايجابيات: They gave us snacks and the crew were nice
سلبيات: Its a delayed flight.
ايجابيات: the people
سلبيات: flight was delayed and luggage was lost it cost us money. whats next.
ايجابيات: Flexibility to change flight, food and baggage allowance
سلبيات: sometimes they delay departure
سلبيات: Cramped seating, difficult to get to the bathroom, no entertainment, disorganized boarding process.
Changed luggage allowance without notice on return flight
ايجابيات: 15 kg one way, 10 kg on return. Overhead bins too small to accommodate carryons.
سلبيات: The flight delay announcements were not easy to unserarmtand & not timely.
Didnt get choice seats
سلبيات: Bought choice seats for comfort and legroom, but did not get them due to aircraft change
سلبيات: Too many changes, cost an overnight stay in Manila costing 7k + php
ايجابيات: It was a comfortable ride
سلبيات: Low snacks
Flight resched 24 hour prior to flight
ايجابيات: The crew are awesome. We left my son’s carry on (in it was his homework) at tge baggage claim area. AJ pleasantly kept it for us.
سلبيات: We are in Coron (an remote island with hardly no internet) and luckily I received. An email notification that our flight was resched 2 hours early. I asked them why, they said they are overbooked. I did not consent to this but they said that they have notified my travel agent which is Kayak. They have apologized but there us nothing they can do.I told them I do not want to be resched early at 0800 which means we have to leave the resort at 0500 since the resort is in an island and the travel to the airport is about 1 hour. I have a 7 year and elderly in laws in their 70s. I want them to have adequate rest since the previous day we were island hopping for 8 hours. I do not like the fact that they would bump a group of 7 whenever they want to.
ايجابيات: At 1210 they finally announced our plane was late. Onky after i asked them if we were going to board ontime i was told POSSIBLY. HOW IS THAT WHEN THERE IS NO PLANE TO BOARD. WE WERE 95 MINUTES LATE REACHING DUMAGUETE. THIS AIRLINE IS HORRIBLE. AND YOUR APP SHOWS ARRIVED ON TIME WHAT A JOKE
سلبيات: Everything PAL IS HORRIBLE I ONKY FKY THEN BECAUSE THE ONKY ITHER AIRLINE IS WORSE
ايجابيات: The staff was nice enough
سلبيات: Philippine Airlines is rarely on schedule
ايجابيات: Staff was very nice!
سلبيات: Very crowded and not organized at the check in lines.
Ahhhh finally a sweet experience with an airline!
ايجابيات: clean plane, roomy seats, a pleasant change from the planes in the states. At first, I was disappointed to see that I was flying in a propeller powered plane, but as I experienced the flight I was pleasantly surprised to find that this plane was the newest, most high tech sophisticated prop plane I've ever been on. (I'm used to dilapidated old turboprop planes kept running from the 50's and 60's) I look forward to my next PAL flight & highly recommend them to anyone considering a trip.
سلبيات: Initially, the fact that it wasn't a jet, but all that changed after I flew in it
ايجابيات: Our gate was vague
Plane was 1 hour late and no one told us
ايجابيات: Great quick flight. About half the time as before.
ايجابيات: From check in to arrival was great with no problems.
سلبيات: Only a brief delay of 25 minutes.
ايجابيات: Quick boarding and seat was comfortable.
سلبيات: Just water, tea or coffee to drink. No juices available.
ايجابيات: Short flight
سلبيات: Not enough leg room
سلبيات: Xiamen airlines is horrible. The staff is rude and not at all accommodating.