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|أفضل مسار||مطار أو آر تامبو الدولي إلى King Shaka Intl|
|أفضل مطار||مطار أو آر تامبو الدولي|
ايجابيات: Flight was delayed due to plane issues and then again due to weather. While safer to postpones flight, the communication and the like surrounding it could have been better.
سلبيات: Delay of 3 hours unacceptable
سلبيات: Flight delayed almost 2 hours
ايجابيات: Very comfortable seat, great crew
سلبيات: Offering card payment for food and drinks
ايجابيات: Good flight once in air and made up lost time.
سلبيات: Long wait to.check in at Zanzibar
ايجابيات: The crew was friendly and helpful.
سلبيات: Boarding times were totally messed up. Boarded an hour later than the scheduled time.
سلبيات: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting.
Also ,these ladies are a bit overweight ( some of them standards
ايجابيات: Friendly staff
سلبيات: There was a Last minute boarding gate swap that resulted in lots of confusion between Durban and Cape Town passengers
ايجابيات: Very happily surprised by the quality of the food on the flight. It was flesh and delicious. Crew was very friendly, professional.
سلبيات: Nice flight all around.
ايجابيات: I didn’t miss my connection
سلبيات: The crew was very rude, the plane was delayed, uncomfortable, and dirty.
Absolutely pathetic staff
ايجابيات: Unsympathetic, imcompetent, lazy and overall just reluctant to do ANYTHING
سلبيات: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.
سلبيات: The flight was delayed a bit, so I had to rush to get to my connecting flight. The process of boarding was a bit of a free for all.
ايجابيات: The plane was newer
سلبيات: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady
Changed our flight to take our money
ايجابيات: Nothing! They stole $140 from us!
سلبيات: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.
ايجابيات: Pay for everything, abd lots of choices NA.
سلبيات: See above
Return to Joburg
ايجابيات: Crew were all helpful but flight left late
سلبيات: Late departure
ايجابيات: Flight was very punctual and staff efficient
سلبيات: Bagged reclaim took ages
Delays and no communication
سلبيات: Delay after delay with a lack of timeous communication. Pathetic.
سلبيات: Excellent service
سلبيات: Flght departed late.
ايجابيات: Cheap flight.
سلبيات: Terrible landing.
Done & Dusted
ايجابيات: Crew seemed to be well trained.
سلبيات: 4th flight out of 7 that was delayed and pilots are on strike.
GREAT IF YOU LIKE TRAVELING WITH YOUR LEGS TOUCHING YOUR CHEST!
ايجابيات: Good Boarding. On time arrival and departure
سلبيات: Extremely little leg room. VERY UNCOMFORTABLE
ايجابيات: Very efficient and friendly cabin and ground crew, quick delivery of checked in bags, Placed my family together which was appreciated on a full flight
ايجابيات: Flight was good.
سلبيات: Did have a few small children on board. So on approach they obviously had problems with their ears..
ايجابيات: Friendly and satisfactory service
سلبيات: I was booked on an SAA flight, did not know it was MANGO flight. At JHB airport, my SAA flight was not listed, nor was there any indication that it was actually on a MANGO flight. A helpful airport information person found the flight and agreed it was not visible anywhere.
Mango airlines operated great!
ايجابيات: Staff and comfort of this airline was great.
سلبيات: Lost luggage
سلبيات: I had a terrible experience,I complained to the supervisor and to guest care,they replied but still not happy the way they handed the matter.I will never fly with mango again
سلبيات: Ineffective ground staff at guest services
سلبيات: Flight was delayed by 2 and a half hours which is very inconvenient
ايجابيات: Punctuality, comfort
سلبيات: Check in made us queue for 15minutes before actually checking people in.
Change my seats 2A and 2B after I have my boarding
سلبيات: how do you do that? Split my son who is a minor and myself? I checked in online and I received my boarding passes. Why does the system not received 'Bought' seats? this is extremely frustrating. I get to the airport early and need to waste time while you sort out your issue. This is unacceptable service. Tracy Pawson - JE164 on saturday at 15h10