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سلبيات: They were good but not overly service oriented.
سلبيات: Some people were not wearing th mask correctly and flight attendants did not enforce the mas policy.
سلبيات: Baggage took forever. Everyone’s bags
سلبيات: We need quality options for snacks.
ايجابيات: I absolutely love JetBlue! It’s spacious, reliable, and best of all the new carbon neutral planes in the US are wonderful!
ايجابيات: Amazing crew and pilot flew us around all bumps — was a very smooth flight.
سلبيات: All was amazing
سلبيات: JetTV only had 3 movies and they ran on their schedule. Was not on demand
سلبيات: Everything was perfect!
ايجابيات: Amazing the Mint class
ايجابيات: Comfortable as possible seats
سلبيات: More social distancing
ايجابيات: Great. On time. Great service room and prices
سلبيات: More selection of drinks and working WiFi
ايجابيات: This time NOTHING
سلبيات: Plane seats weren’t cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck! Very disappointing jetBlue. You used to be my favorite but no more. 2.5 hour of delay to pick someone special to board the plane. Ridiculous! 2.5 hour of delay and excuse was navigation not working you have to pick paperwork however picking paperwork took 1.5 hour? You think people will believe this while you get this special person to just walk in and board the plane on the (exit) seats 4 rows had been kept empty just for him. I demand my money back. Poor poor poor service JetBlue
سلبيات: Flight was delayed, communication of flight delayed was not mentioned on boarding pass and gate change as well. Poor communication among staff!
Plane was not cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck!
Very disappointing jetBlue. You used to be my favorite but no more.
سلبيات: Syncing phone to flyfi entertainment
ايجابيات: The crew members were to patience with everyone and making sure everyone have a comfortable flight.
ايجابيات: Seat was comfortable, entertainment was excellent, the inflight crew was goo
سلبيات: Food was terrible, there were no options. Tha airport crew was horrible, I was more than an hour in the line, what could perceive is that there is not enough personnel, also what I consider disrespectful is that although people for Puerto Rico flight was standing on the line on time, they were trying to cope with their delay on other flights, and they had all the line waiting until they finished with the other flights. THAT was absolutely disrespectful of others time, I was there carrying my carry on baggage. Abdul rely HORRIBLE. When they finally called me there was no education to say even Hello, she only spoke to me to say I had to pay for one bag, and the overweight price, I tried to explain I purchased a different fare, but she didn’t care she just kept repeating the same. Ground crew was horrible and the complete procedure is horrible, I’ve never had such experience with JetBlue. To improve you should start putting kiosks, and mobile check-in URGENTLY please
ايجابيات: Crew was amazing.
سلبيات: Wish whatsapp calls worked
ايجابيات: Crew was great and plane was cleanly.
سلبيات: Plane was delayed
ايجابيات: I love JetBlue service and the crew. Every time.
ايجابيات: Nice leg room
ايجابيات: Fast check out at Kennedy’s immigration. JetBlue’s traditional friendly approach to flying.
سلبيات: AILA continues to be a mess. I don’t blame JetBlue. DR is a hard place for business
سلبيات: No movies translated to spanish.
Too crowded. Did not follow distancing while que exiting.
ايجابيات: Speed and and comfort
سلبيات: More food on the plan
سلبيات: Too many people on flight during Covid
سلبيات: Too many people on one flight for a while pandemic to be happening Smh
سلبيات: Keep middle seats empty.
ايجابيات: The Pilot was very nice and fast. Got us to Newark in 1 hour and 40 minutes
سلبيات: Seats, communication, everything
ايجابيات: JetBlue is by far our favorite commercial air line. We stopped flying United completely and now only fly with JB. It is just so much nicer and more comfortable.
سلبيات: Nothing comes to mind
ايجابيات: Everything is great like always!
سلبيات: The delay was very long and won’t have been that bad except that the San Juan Jet Blue terminal is freezing cold.
سلبيات: Late boarding, crew was snotty, plane was freezing
ايجابيات: The crew was very friendly.
سلبيات: This was a very very old plane and the entertainment option was terrible. The 3.5 mm ports were all messed up, and I tried 4 different ones. The TVs flickered and were extremely tiny. There were only 3 movies to chose from. The seats were terribly uncomfortable and the one in front of me was falling apart. The crew said that they cleaned plane prior to everyone boarding but it was visibly dirty.
ايجابيات: Crew was nice, flight was smooth.
سلبيات: The plane was not boarded back to front because large parties were not broken up and therefore not social distanced.
سلبيات: Very satisfied
سلبيات: Everything was nice
ايجابيات: Is amazing
سلبيات: I like to flights is great
ايجابيات: On time and smooth travel
سلبيات: Nothing that I can think of
سلبيات: Didn’t board back to front, I know the flights are packed, but it’s still faster and safer. Flight was delayed because of a bag count? How long can it take to empty it and re-pack it?
ايجابيات: Yes seats were okay.
ايجابيات: Great comfort and friendly crew
سلبيات: It was great!
ايجابيات: The flight was smooth and on time. The crew members were very nice and helpful
سلبيات: JetBlue is the best
سلبيات: Having less passengers onboard would have been a good option for avoiding CV19.
ايجابيات: The best airline ever !
سلبيات: The plane was full, there were barely any empty seats. Everything inside the plane was old. The bathrooms were gross. The TV didn't work for most of the flight, and when it did start working you couldn't choose movies or shows to start from the beginning.
سلبيات: Lots of turbulence but our pilot handled it great!
ايجابيات: Good entertainment options, the flight tracking and personal screen great. There was good space between passengers and mask wearing was enforced.
سلبيات: Hand out wipes to self clean arm rests and tray tables.
سلبيات: The TVs and WiFi weren’t working. That’s why i fly Jet Blue. Also the flight was very crowded.
سلبيات: Boarding was disorganized, there was some chaos regarding who was sitting in which seat which delayed the pushback process. Another issue is that compared to other airlines baggage took forever to arrive at destination.
سلبيات: Gate was changed without communication. Better communication
ايجابيات: Theres no earphone, how to watch?
سلبيات: Flight ended up being nearly 3hrs delayed. And there was little to no communication on the status of the flight while we were waiting.
ايجابيات: End stupid JamCOVID19 requirement
ايجابيات: Paid seat was comfortable, entertainment was great
سلبيات: The elder gentleman was very rude throughout the flight. Paid for front row seat mostly due to covid and he made us seat and wait for people that had a connection flight to exit the plane all the way from the end of the aircraft defeating the purpose of me buying the front row seat at $65 which was more than the seat was worth. The way the crew asked was was very rude because he stated if we stand up he would keep the door closed. I understand about the passengers with connection flight but its Jetblue responsibility to get these people to their connection but it shouldn’t jeopardize me.
ايجابيات: Brand new plane, no crowds, fast trip. Excellent overall
ايجابيات: The pilot provided us with a trip that felt more entertaining and expedient.
سلبيات: There was no social distancing getti9ng on the plane or getting off. I flew jet blue because prior experiences have been amazing. This time it was shameful. People were standing in the walkway for almost 15 minutes because of wheelchairs that had to come of the plane. Disgraceful. And getting off was out of control. People jammed in the aisle to get off the plane. 1409 new york to fll.
سلبيات: Nothing. Jet blue continues to impress me. Love the leg room and entertainment options