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سلبيات: I got my large broken I have pictures
Surprise and fine
ايجابيات: I am very glad that finally we have such an airline in Armenia. Germania you're a miracle. Thank you all. I love you all.
I really liked it: the price of the ticket, the food, the service on board, the plane and everything.
سلبيات: There is no. I recommend everyone and you will see for yourself that everything is fine.
ايجابيات: I liked everything
Very good
ايجابيات: The service, chairs comfort
سلبيات: The flight was delayed 50 minutes we sat in the plane
سلبيات: the flight have a delay...and then.after we landing...we arrest and that we need to take a bus 3a to Hamburg...so.. just in 6am we get to hamburg..the worth flghit ever...
Luggage Issue
سلبيات: As I value constructive feedback, the below outlines major concerns I experienced during this journey:
1- The checkin process was so unorganized!
2- Pilot not providing enough information (about delays, expected time of arrival...)
3- Surprisingly.. arriving to Beirut with no luggage. Would have appreciated an early notice about this and not getting to Lebanon and receive this news - especially that the cause was "You were too many on the plane and your luggage couldn't be all sent together" - I believe that when trust is put in an airline over a journey like this, the least I can expect is arriving to my destination safe, secure, having my luggage with me. More precisely, on such an expensive flight, booked because it was direct, and the risk of having such an issue was theoretically 0%.
4- Receiving the luggage after more than 50 hours of our arrival!
ايجابيات: A courteous and pleasant staff. I will certainly fly with them again in the future
سلبيات: Seats are cramped up against each other. but hey - this was airbus 319...
Confusion at Check-in
سلبيات: The airport staff was confused about what check-in line we were to cue-up in.
ايجابيات: Service
سلبيات: No clear instruction and follow up on special cargo
A bit disappointing and uncomfortable
ايجابيات: Direct flights from Germany. Friendly crew. OK meal. Smooth landing
سلبيات: Expensive flight. Seats are cramped up against each other with no adequate legroom, pushing the knees against the front seat. Forced to check in my carry on since it exceeded 6 kilos (that's very little for an international flight)
Germania
ايجابيات: It was clean. We arrived on time and smoothly.
سلبيات: Extremely tight seating. No room for shoulders or legs. I sat with my family in one row. We were touching shoulders as the seats are so thin.
No leg room at all!