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|أفضل مسار||فيلادلفيا إلى أورلاندو|
|أفضل مطار||مطار دنفر|
ايجابيات: Flight was cheaper
سلبيات: Boarding. Over booked.
ايجابيات: We missed the flight due to parking difficulty
We came to the airport at 1:10 pm and flight supposed to leave to Ontario at 1:30 pm
I requested a flight change or refund
But neither refused
Please help us to get refund or credit for the next flight
سلبيات: Please provide help to us
سلبيات: Not charging so much for water. I understand the financial impact of COVID on the airlines, but water is essential.
سلبيات: Bag check slow
سلبيات: They purchased us for carrier on ridiculous
ايجابيات: Everything went well
ايجابيات: Got us to our destination.
سلبيات: The seats are basically a covered board that don't recline. For a short flight it is OK, otherwise if you want comfort beyond that, this is not your airline. Flight was delayed due to an IT issue and we couldn't board. Perhaps a backup plan for the future. Paper and pencil doesn't break down that easily as a backup option.
سلبيات: Seats don’t lean back
ايجابيات: Good flight attendants and pilot. Ground crew was not good. Flight took almost as long as driving my car.
سلبيات: Avoiding stupid delays like the wrong plane at the gate.
ايجابيات: The crew was great but the seats were not comfortable.
ايجابيات: The crew was great, they were very friendly & helpful.
سلبيات: Lines to board are always long
ايجابيات: Crew was amazing, arrival time much earlier, easy boarding
سلبيات: Complimentary water on the plane
ايجابيات: The price, not the charges for the luggage, carry ons.
سلبيات: Less repeated opportunities to sign up for the additional charges for carry-on, seat selections which was overkill. There are enough solicitous emails to dodge without having to say no to the same question over and over. It seems sneaky, breeding mistrust. We were delayed about 30 min. because of a crew change, had to wait for the crew to arrive. I don't understand this- if I knew the flight was leaving a month earlier, why couldn't the airline have crew there to fly the plane as scheduled?
ايجابيات: Yes, the crew was amazing and I enjoyed the leg room.
ايجابيات: Crew was great, no time no delays.
سلبيات: Free movies,
سلبيات: Show all the upcharges in checkout, like paying for even a purse
ايجابيات: Cheapest flight but your interface does not show all the up charges for basics like seat selection or a CARRY ON. If you book spirit you see these options
سلبيات: Be upfront abput all the upcharges and let people select what they want in the checkout process vs finding out at the airport. no on travels without at least a purse and they charge for that. Spirit does the same but you know that during checkout. Had no idea frontier did this with your interface
ايجابيات: Better costumer service !
ايجابيات: It was ok, one gets what one pays and I understand that.
سلبيات: Some padding on the chairs would have been welcome.
ايجابيات: This was the most uncomfortable plane ride I have ever been on. Will not use this airline again
سلبيات: Social distancing, the seats are absolute garbage. There’s no room, the tray tables are a freaking joke. It was excruciatingly uncomfortable.
سلبيات: Free water
سلبيات: Luggage took over 45min
سلبيات: I recommend for being punctual
سلبيات: Get rid of middle seat seating please. don’t mind paying for the fares slightly more. thank you!
ايجابيات: On time departure and arrival
سلبيات: Don’t charge for seat assignments or carry on luggage
ايجابيات: They wouldn’t let me board and then rebooked my flight for the wrong city and won’t switch it to Syracuse now..
سلبيات: Everything I will never book with them again I am Outraged
ايجابيات: The price was excellent. The crew was fairly friendly. And it was on time
سلبيات: More comfortable seats, reclining seats, visual entertainment no matter how short the flight is a nice addition.
ايجابيات: Seat extremely comfortable
ايجابيات: Super friendly crew
سلبيات: Seating to close with Covid 19-
سلبيات: Flight was delayed 5 hours with no explanation
سلبيات: And baggage retrieval at Las Vegas was terrible.
ايجابيات: Arrived safely.
ايجابيات: Not a thing.
سلبيات: Customer service. Organization. Staff being knowledgeable.
سلبيات: Frontier “recommended we cancel” our flights in order to change a date, EVEN though they have a “flexible cancellation” and “no fees to reschedule”. In turn they canceled our flights home, provided us with a credit that wouldn’t even cover our flight, and then provided the WORST customer service I have ever been apart of. The supervisor was incredibly rude. I was provided a $140 ticket credit (less than half of what I paid) and am will probably never use it. Very disappointed
ايجابيات: There was no redeeming qualities to flying Frontier
سلبيات: Literally everything. They charged for everything, hidden fees and terrible staff. Will never fly frontier again
ايجابيات: Crew was horrible and frontier sucked as always
ايجابيات: The crew was amazing
ايجابيات: Friendly staff
سلبيات: Better seats, they feel like a combo of metal and plastic
ايجابيات: That I paid for an aisle and it was comfortable. The boarding process and that there was room for my handbag
ايجابيات: Frontier staff gipped us money in order to check in
سلبيات: Mexican staff are horrible
سلبيات: Sadly, it's just Frontier. You see, they are just the worst airline these days. It's not that the service was bad, but everything about it is uncomfortable and smoothed. Staff are pleasant enough but it's super cheap and you get nickel and dime to death. You have to pay $3 for a water bottle. Airplane engine is always loud the seats are super uncomfortable and you may as well be sitting on a five gallon bucket. I gave them so so rating and I feel like it's the highest rating they could ever get. Definitely not the staff's fault.
ايجابيات: Good service and friendly staff
ايجابيات: The crew was very friendly AMD nice
سلبيات: It would have been better if my chair reclined and that baby didn't cry my whole flight
ايجابيات: It was cheap, and the crew was nice.
سلبيات: Those seats really suck, even for a 1 1/2 hour flight.
سلبيات: Everything is ok
ايجابيات: crew was nice but minimal
سلبيات: frontier charges for a carry on, small pack pack included. No entertainment or wifi offered. Plane was very very warm on cabin and they didn’t offer any beverages.
ايجابيات: Fast boarding
سلبيات: Not such a long delay, but I understand due to the conditions
سلبيات: Delayed flight. Switched planes. People without masks. No one enforced the mask rule and it made me very uncomfortable
ايجابيات: Boarding was smooth. Extra legroom sets were way nice!
سلبيات: Give a snack and a drink for crying out loud!
ايجابيات: It was just an overall great flight. Very easy to book and enjoyed it.
سلبيات: I look forward to drinks and snacks onboard again.
سلبيات: Flight delayed 2hrs for no reason!’
ايجابيات: The ease of getting onboard.
سلبيات: I paid extra for the exit seats thinking there were going to be more comfortable, they were worse then the regular seats and I felt ripped off. On top of that you charge for water? That’s silly.
سلبيات: Everything!!! No Masks in board during COVID? Terrible!!!
ايجابيات: Un gran piloto, en medio de la tormenta tu aterrizaje fue perfecto, gracias
سلبيات: Me parece que por la pandemia debería haber un poco de distancia entre cada familia o viajeros y no hay de ninguna manera, ni para abordar ni en el avión ni en la salida. Creo q les falta un poco de organización en esta parte para asegurar el bienestar de todos los pasajeros
ايجابيات: Crew was very good. Flight very comfortable.
سلبيات: Nothing. It was a very enjoyable trip.
سلبيات: Many people without masks.
ايجابيات: Very good
سلبيات: Hope is on time not delay 1 hour that’s all