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It is worth the price!
ايجابيات: Price and flight time
سلبيات: Need to carry and recheck my luggage
ايجابيات: Everything was okay as far as crew and boarding.
سلبيات: Delay issue not a big deal but the landing was obviously a new pilot or some issues... might be good to look into.
ايجابيات: The crew was very unhelpful when we had an issue with our checked bags not having been included in the ticket. We ended up having to pay $250 out of pocket at the airport to check our bag, as they made us pay $10 per kg even though we should have had the first 15kg for free. The tickets were only $60. By the time this was told to us, we had no time to make alternative arrangements with another flight, and canceling our tickets would have incurred a $100 fee. Not canceling them and just taking another flight would have cost us a $60 no-show fee plus the $100 cancelation fee. Again, the tickets for this flight were only $60, so that was clearly ridiculous. They wouldn't even let us buy a seat for the bag, which would have cost far less. This was highway robbery, and nothing less. We had no choice but to pay $250 for the bag or pay $200-320 in fees plus tickets for another airline.
سلبيات: Customer service was terrible. The website was terrible. Nobody on the phone speaks English, so if you have an issue you can't do anything about it until you're at the airport, by which time all your options for resolving the issue are nonexistent.
ايجابيات: The plane is punctual.
سلبيات: Provide some light refreshments or some small food on the plane as it's a 6hour flight. Shouldn't be charging this in flight.
ايجابيات: Nothing stood out really.
سلبيات: Boarding was supposed to start at 6:35 but started at 6:50 and the flight was scheduled for 7:05. But this didn't bother me too much.
سلبيات: Everything was fine.
ايجابيات: The ground staff were lovely.
سلبيات: The flight was almost two hours delayed causing me to miss my connection.
ايجابيات: I was running late (for an Eastar international flight from Narita) and was sure check-in had closed, so I was relieved to get there and find out they stay open until 45 mins before departure. Even though I was one of the last to check in, the seat I was assigned was in a really good spot!
سلبيات: They didn't offer any snacks, and although they did come down the aisle with water at one point, you had to actively flag them down for it (and there clearly wasn't enough for everyone). In comparison, Jin Air offered a simple meal and drinks to everyone on the going flight (but felt more cramped).
ايجابيات: Everything went very smoothly. Great service from the crew as they efficiently boarded everyone.
ايجابيات: Comfortable seating. Efficient load and unload times
ايجابيات: The ticket price
سلبيات: If blankets were given during the flight. It was cold inside the plane from the start
ايجابيات: Nothing special to like on this flight.
سلبيات: I always choose aisle, the men crew was particularly disrespectful since every single time the pass through the aisle, they will hit me, I guess could be a cultural thing since I live in the same country than them and not respecting the space of other people is a common thing here.
ايجابيات: The flight was cheap. I suppose it works out okay for most people most of the time.
سلبيات: Eastar has no service counter in the Gimhae airport. They didn't send an email with an option for advance check-in, and didn't specify how much in advance to arrive. I thought I had plenty of time but could not figure out how to get my boarding pass and had to buy a new ticket on another airline.
ايجابيات: The checkin agent was extremely helpful and expedited my checkin very efficiently after my transfer from MIAT.
سلبيات: Legroom sucked
ايجابيات: I like the stuff on the plan
ايجابيات: On time
سلبيات: It was not to check-in online. Website is awful. At the airport I could get only no tilt seats.
Nickel and Dime To Death
ايجابيات: Nothing about this experience.
سلبيات: 15kg Check Bag Limit. Charge for food on a 5 hr International Flight. Miss handled my flights so I am waiting for them to retrieve my luggage and get me a boarding pass. The worst in South East Asia. Not worth the discounted ticket price.
Late take off, late Landing, little information provided by the crew
ايجابيات: Nothing really because arriving almost an hour late and then dealing with Customs made for an awful trip
سلبيات: Late boarding, late take off, late Landing.. Little information of why and no consideration of our time or the fact that we would arrive so much later than I paid for
ايجابيات: Great service
سلبيات: Short flight + budget company = no entertainement.. which we new prior! Good company :)
ايجابيات: Aircraft was good and in good condition. Prompt departure and speedy disembarkation.
سلبيات: All was okay. Just a little cramped.
Thanks for kindness of flight stuff
ايجابيات: Flight attendants are so kind
ايجابيات: How quickly people actually got into their seats once onboard.
سلبيات: First, there is no organization. They announce boarding and everyone just runs to the gate. For a 6 hour flight, they only served water. The seats are narrow and jam packed. Very uncomfortable ride.
Good low-cost option to/from Korea
ايجابيات: Efficient and on-time
سلبيات: Only small cups of water served on 3.5 hour flight
The trip was short so no food and beverage service EVERYONE AND EVERY!
ايجابيات: The trip was short so no entertainment service and that was okayE
Worst flight ever
سلبيات: First, the check in was late almost making me late for the boarding. Second I sat on the tarmac for 16 hours waiting to take off and we never did. I haven't gotten my money back yet and I'm getting the run around from them about it. I will never fly with them and never recommend it either. Lastly I wasn't able to fly out of Korea because they wouldn't put on another flight. Truly garbage airline.
سلبيات: Seats are EXTREMELY uncomfortable.
ايجابيات: Pleasant crew
سلبيات: No food or entertainment to rate.
ايجابيات: Staff was willing to check me in with less than 30 mins til boarding due to heavy Seoul traffic.
سلبيات: Just glad I made my flight.
ايجابيات: Good no-frills budget airline!
سلبيات: Difficult to get ahold of them by telephone.
ايجابيات: The food was good. Glad we pre-ordered it. Flight was on time.
سلبيات: It was very cramped. Website was awful for getting information. Wasn't able to check in online. At points I wondered if we were actually booked.
ايجابيات: Eastar Jet has low fairs yet quality service. All extras, such as food or drinks, baggage, etc. are at additional charge. No first or business class on my flight. No entertainment but that's why we have laptops. For customers wanting a good price to get from point A to point B with good service pick Eastar Jet.
ايجابيات: Flights came on time, crew was friendly, didn't have to pay extra for luggage check in, comfortable seats.
ايجابيات: Crew was very polite
سلبيات: Very uncomfortable
سلبيات: They did not feed me
I didn't order food, so I can't count on it
ايجابيات: that was good seat for me
سلبيات: I fighted to Vietnam, and othere people could use web checking it, vietnam coundn't do that, so I had to wait long time for the check it.
Good airline, good service
ايجابيات: Decent budget airline, got a good price on a last-minute flight from Seoul to Osaka. Staff was friendly, service was great, flight landed perfectly on time.
سلبيات: No complaints! :)
ايجابيات: Stewardess is polite compare to AirAsia
Decent Airline; but my friend did not get veterian
ايجابيات: Nice aircarft, helpful crew, clear & simple boarding process, clean and neat lavatory
سلبيات: One of my friend was vegetarian / vegan (food without any meat like chicken, lamb, beef or pork, fish or egg) and he did not get the required food article