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رمز IATA | J2 |
---|---|
المسارات | 16 |
أفضل مسار | مطار حيدر علييف الدولي إلى مطار دبي الدولي |
المطارات المخدمة | 9 |
أفضل مطار | مطار حيدر علييف الدولي |
سلبيات: Better food, but that is with all airlines :)
ايجابيات: seat was quite comfortable
سلبيات: it would be better if they have and give a blanket to passengers when some of them need
ايجابيات: the crew was respectful
سلبيات: the seats could be more comfortable
سلبيات: Staff was so rude
ايجابيات: Plane seemed to be brand new
سلبيات: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
ايجابيات: The crew was very friendly and helpful..
and I really enjoyed the food..it was delish.Thanks, AZAL.
سلبيات: Very good
Great
ايجابيات: All good
سلبيات: Visa delays in the airport , should be appliend online and take it before leaving
ايجابيات: Comfortable seats.
On time departure
Good service
Friendly crew
ايجابيات: Comfortable seats.
On time departure
Good service
Friendly crew
Bad cuatomer service
ايجابيات: I liked the food and the price of my tivket
سلبيات: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
Ok travel
ايجابيات: The food
سلبيات: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
They used to have much better food
ايجابيات: Everything else, exept food
سلبيات: Food
ايجابيات: Crew
سلبيات: Food
سلبيات: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
سلبيات: i want to change ticket date no body reply
It was pretty good
ايجابيات: The flight was on time good food good staff
ايجابيات: Good good on time all went pretty good
سلبيات: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
ايجابيات: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
سلبيات: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
ايجابيات: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
سلبيات: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
ايجابيات: The service was impeccable and I was treated like the Queen that I am.
سلبيات: Everything was excellent.
Highly recommended
ايجابيات: Big planeqq
Highly recommended
ايجابيات: Big brain lot of space
ايجابيات: good
سلبيات: na
Loud and crowded. Can't reserve seats
ايجابيات: That I was moved to emergency exit
سلبيات: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
Got food poisoning
سلبيات: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
ايجابيات: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
سلبيات: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
ايجابيات: Food, customer service, on time
سلبيات: Legroom
The best
ايجابيات: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
The best
ايجابيات: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
سلبيات: this is fucking stupid Company when i already checked in closed in gate in front of my face
Good overall
ايجابيات: The cost and straight through flight is great
سلبيات: The movie selection is very limited and there are no pillows.
Okay 5.0
ايجابيات: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
سلبيات: Never seen Flight attendants so lazy in my flying experience.
سلبيات: Small movie selection overall for English speakers. Only around 20 movies available with various genres
ايجابيات: I slept the entire way back
Very good airline, much better than far more expensive ones...
ايجابيات: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
Very good airline, much better than far more expensive ones...
ايجابيات: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
The entire experience was excellent
ايجابيات: From check in at Kennedy to our arrival at Ben Gurion
The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean.
The kosher food was amazing! The airport in Baku was amazing!
سلبيات: I did not like I loved the entire experience.
Good experience
ايجابيات: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
ايجابيات: The flight was werry nice
سلبيات: The boarding was a little unconftible
There was a sick passenger kid who cried 11 hours
ايجابيات: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
Old plane
ايجابيات: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
Unhelpful Crew
ايجابيات: The flight was pretty smooth.
سلبيات: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
Uncomfortable Flight
ايجابيات: The flight back was relatively smooth.
سلبيات: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
Annoying staff
ايجابيات: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
سلبيات: No hAlal meal even mentioned in air ticket
Seats was empty but never allowed to switch
If you asked anything they behave like they are doing favors to you
سلبيات: No hAlal meal even mentioned in air ticket
Seats was empty but never allowed to switch
If you asked anything they behave like they are doing favors to you
Good
ايجابيات: Timely
سلبيات: None
No individual entertainment
ايجابيات: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
سلبيات: Above.
ايجابيات: friendly staff, well organized
Seems like one of the greediest airlines on the pl
ايجابيات: Not much
سلبيات: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
No entertainment for 12 hours flight!
ايجابيات: The food is pretty good
سلبيات: The entertainment system didn't work the entire flight.
The window shade didn't work either, so the first few hours we had the sun right in our eyes
سلبيات: Nais
سلبيات: Nais
It is time to enter 21st century
ايجابيات: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
سلبيات: No personal entertainment.
ايجابيات: 정확한 출발시간.
저렴한 가격.
سلبيات: 보딩패스에는 짐 포함이였는데
갈때는 포함.
돌아 올때는 짐값을 내라고 함.
항공사 캐쉬 아줌마 영어 안됨.
Good will fly again
ايجابيات: every thing was good
سلبيات: nothing
Its a good flight
ايجابيات: Every thing was good, in flight entertainment had surprisingly better content
سلبيات: nothing
ايجابيات: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
سلبيات: The two girls sitting next to me were talking whole way in very annoying voices.
Plenty of room on flight.
ايجابيات: Crew good, enough room to sleep if necessary.
Breakfast good......for an airline!
Charge of $30 per luggage is unwarranted.