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ايجابيات: The crew was awesome. They went above and beyond.
ايجابيات: Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service.
ايجابيات: the Crew as always on ANA flights is amazing
سلبيات: Great flight, great flight staff.
سلبيات: The crew of ANA was incredible. I think it is my best flying experience to Asia
ايجابيات: Awesome crew
سلبيات: Old seating
ايجابيات: The simplicity.
سلبيات: A closer gate. Some inflight food.
ايجابيات: Crew service is good!
سلبيات: The seat is really cramp and tight!!
ايجابيات: Crew service is excellent!
سلبيات: The seat is really cramp and tight!
ايجابيات: Yes, it was great.
ايجابيات: The crew took care of us during a strange virus affected flight.
ايجابيات: crewe were excellent
سلبيات: nothing !
ايجابيات: The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good.
سلبيات: The space is really tiny. The screen also tiny.
ايجابيات: Space and courteousness
ايجابيات: The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again.
سلبيات: Nothing really
ايجابيات: The crew was professional and super friendly.
سلبيات: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.
سلبيات: There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.
سلبيات: I was not aware that I flew in Narita and flew out of another airport.
ايجابيات: Again, the crew was extremely polite and accomodating. I’d fly with them again!
ايجابيات: The crew is awesome. They’re so polite and helpful.
سلبيات: I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.
ايجابيات: Cheapflights ..I will book my ticket from you again.. I am so delighted.
ايجابيات: On time departure and earlier arrival of the airline
Thumbs up for the pilot for smooth landing and take off
Food is so delicious
Stewardess are very respectful
Will fly again with ANA
سلبيات: None so far
سلبيات: Selecting seats online
ايجابيات: Crew was friendly, eager to help. Flight arrived on time.
ايجابيات: Love ANA. Always a pleasure.
ايجابيات: Amazing service
سلبيات: This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15
سلبيات: This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight.
سلبيات: I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again.
ايجابيات: Amazing crew! Great food service!!
سلبيات: Cleanliness of tray table
ايجابيات: The crew was helpful and meals are delicious.
سلبيات: Give free mask.
ايجابيات: Food, seat comfort, service
سلبيات: Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth.
سلبيات: On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October.
سلبيات: These are the friendliest and most helpful people in the business! They are my new go to from now on!
سلبيات: Very uncomfortable seat. A bit rude flight attendant.
ايجابيات: The plane was ghetto and old and there was only one tiny restroom for the entire economy class.
سلبيات: A newer plane with more restrooms would be great.
سلبيات: On time and comfortable
ايجابيات: Time is good.
سلبيات: With long flight these two are a must ! Food is very limited and needs to have more movies.
ايجابيات: Very clean. Crew was very good. Food was for the most part fine.
سلبيات: Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting.
سلبيات: Mid night snack can be improved, it’s too small a portion.
ايجابيات: Crew was very nice, toilets clean.
سلبيات: Flight delayed 2 times, didn’t receive text or Email from the second delayed
سلبيات: Chair isn’t comfortable.
ايجابيات: The cabin crew was so warm and friendly, always ready with a smile and eager to help.
سلبيات: Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks
سلبيات: The planes are pretty outdated especially the connecting flights from Narita to HKG
ايجابيات: Very caring, and pay full attention to passengers.
سلبيات: Better food quality, more movies please.
ايجابيات: Food is bland, boring. Entertainment contents are limited and old movies
سلبيات: As mentioned above, more new selections of movies. Better taste and quality of food, please.
ايجابيات: Clean plane and comfortable seats.
سلبيات: Complementary snack to go with free beverage.
ايجابيات: Well maintained plane, nice staff and over very comfortable.
سلبيات: The wifi worked only 1 hr of the 3 hrs I bought
ايجابيات: The crew was great. I experienced great hospitality.
سلبيات: The quality of meal.
ايجابيات: Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position.
ايجابيات: The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.
سلبيات: Serve the cold soba for all meals. :) Love it.
ايجابيات: Some of your reservations staff in Los Angeles needs to be counseled
سلبيات: Been more polite especially mike in your mileage program.
ايجابيات: Always excellent Japanese service.
سلبيات: No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft.
ايجابيات: The seat was great.
سلبيات: Overall, it was a great experience. Boarding is very fast compared to US airlines.