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|أفضل مسار||مطار هنري كواندا الدولي إلى مطار كلوج نابوكا الدولي|
|أفضل مطار||مطار هنري كواندا الدولي|
ايجابيات: The crew and the flight from Bucharest to Istanbul
سلبيات: The airplane from Athens to Bucharest wa terrible, very old, smelling bad, not maintained, and noisy
سلبيات: Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens
ايجابيات: Comfortable’ish seats, left on time... arrived early!
سلبيات: Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others...
ايجابيات: that I succeeded to get home
سلبيات: air conditioning in the plane
ايجابيات: The flight was on time - which is unheard off
سلبيات: The food was eatable - but not really good
ايجابيات: The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement
سلبيات: Ask the staff not to be so moody for no reason at all.
ايجابيات: Late flight 1 hour
سلبيات: Be ontime
سلبيات: Have WiFi
ايجابيات: Crew was amazing and helpful.
ايجابيات: The crew was amazing. They answered to my requests politely and helpfully
سلبيات: Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted
ايجابيات: Crew super
سلبيات: food, seat. In general the whole aircraft is not convenient
ايجابيات: checking baggage included, comfortable plane
سلبيات: the plane was almost an hour late
سلبيات: The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me
ايجابيات: Brought me home in an hour
سلبيات: Delay again
ايجابيات: Good short flight.
سلبيات: Open both for passengers to enter terminal on arrival in Bucharest.
ايجابيات: Short flight.
سلبيات: When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine.
سلبيات: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.
ايجابيات: The seat was super
ايجابيات: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day
سلبيات: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.
Finally not much delay
ايجابيات: Finally not much delay Double coke with ice
سلبيات: Still some delay
ايجابيات: Seating availability at check in no
سلبيات: No tv
ايجابيات: The seating availability at the check in time
سلبيات: The TVs never worked
ايجابيات: quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow!
relatively easy check in for my luggage.
سلبيات: better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements
ايجابيات: Very bad expirience they btoke my laggage and 2 laggage come one day afrer
ايجابيات: Even if it’s August, there was no delay.
سلبيات: Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty.
ايجابيات: Finally not much delay
سلبيات: No AC in hot weather in the bus and on the plane for half an hour before take off.
ايجابيات: Staff, seat.
سلبيات: Delayed again: 40 mins
Late as always
ايجابيات: Business class seat
سلبيات: 1,5 hours late, no info about it. Old plane.
سلبيات: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST
سلبيات: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.
ايجابيات: Leg room, online check in, being on time. Overall ok.
سلبيات: Old plane, dry food, not too friendly staff and. Not the best value for money
ايجابيات: It was nice
سلبيات: more movies to be purposed ))
ايجابيات: It was fast and on time
سلبيات: mmmm food ))
سلبيات: Nothing really, it was a shorter flight. The aircraft made it, can’t complain.
ايجابيات: Flawless process! Great customer service!
سلبيات: Arrival of baggage on the carousel.
ايجابيات: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
سلبيات: Check in process both online and at the airport. The seats on the aircraft.
ايجابيات: Good crew, attentive, courteous, communicative !!
سلبيات: Have the screens work ....
سلبيات: The departure could have been on time
سلبيات: Employees VERY VERY RUDE!!!!
سلبيات: Everything could be better, lost the second connection to Cluj
سلبيات: Boarding via bus.
Delayed for 3,5 hours
سلبيات: Delayed for 3,5 hours
ايجابيات: Nice crew , nice meal
سلبيات: comfort of seat , boarding time
ايجابيات: On time. Clean .
سلبيات: less lights while fly
سلبيات: My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
ايجابيات: Crew was very good, professional
سلبيات: You should look for a proper bread,better sandwich and a healthier desert.
ايجابيات: seats were confortable
ايجابيات: entertainment was good
ايجابيات: Free WIFI, entertainment is good
ايجابيات: Fast boarding
سلبيات: The entertainment
ايجابيات: Customer service was good
سلبيات: Both flights were delayed and the airline lost my luggage
ايجابيات: as if we were at the beginning of aviation
comfortable on time flight
ايجابيات: Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Good airline, no entertainment
ايجابيات: Flight left and arrived on time
سلبيات: Food is mediocre and there is no in flight entertainment so thank God for Kindle!