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ايجابيات: The crew and the flight from Bucharest to Istanbul

سلبيات: The airplane from Athens to Bucharest wa terrible, very old, smelling bad, not maintained, and noisy

ايجابيات: Comfortable’ish seats, left on time... arrived early!

سلبيات: Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others...

ايجابيات: that I succeeded to get home

سلبيات: air conditioning in the plane

ايجابيات: The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement

سلبيات: Ask the staff not to be so moody for no reason at all.

ايجابيات: Late flight 1 hour

سلبيات: Be ontime

ايجابيات: checking baggage included, comfortable plane

سلبيات: the plane was almost an hour late

Delay again

ايجابيات: Brought me home in an hour

سلبيات: Delay again

سلبيات: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.

ايجابيات: Nothing

ايجابيات: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day

سلبيات: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.

ايجابيات: Very bad expirience they btoke my laggage and 2 laggage come one day afrer

40 degrees

ايجابيات: Finally not much delay

سلبيات: No AC in hot weather in the bus and on the plane for half an hour before take off.

Late as always

ايجابيات: Business class seat

سلبيات: 1,5 hours late, no info about it. Old plane.

سلبيات: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST

سلبيات: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.

Outdated

ايجابيات: Leg room, online check in, being on time. Overall ok.

سلبيات: Old plane, dry food, not too friendly staff and. Not the best value for money

ايجابيات: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.

سلبيات: Check in process both online and at the airport. The seats on the aircraft.

سلبيات: Timing

سلبيات: Employees VERY VERY RUDE!!!!

سلبيات: Everything could be better, lost the second connection to Cluj

Delayed for 3,5 hours

ايجابيات: Landing

سلبيات: Delayed for 3,5 hours

ايجابيات: as if we were at the beginning of aviation

Good airline, no entertainment

ايجابيات: Flight left and arrived on time

سلبيات: Food is mediocre and there is no in flight entertainment so thank God for Kindle!