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|أفضل مسار||مطار نغورا راى الدولى إلى مطار سوكارنو هاتا الدولي|
|أفضل مطار||مطار سوكارنو هاتا الدولي|
ايجابيات: Comfortable seats
سلبيات: Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?
ايجابيات: The seat was comfortable enough.
سلبيات: Boarding is disorganized. Food wasn’t heated properly so the fish just had coagulated oil coating it.
ايجابيات: Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!
سلبيات: Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite.
ايجابيات: Everything was on time.
سلبيات: Entertainment and especially food
ايجابيات: Crew pelayanan bagus
سلبيات: TV nya mati. Turun di tengah parkiran, naik bis.
ايجابيات: Crew is professional
سلبيات: The interior in the air craft need seriously to be refreshed.
سلبيات: I had gotten two tickets.I didn't book two tickets for one
trip.Please give me back my money.
ايجابيات: The plane was 3 +3 so it was small. The flight crew were sweet.
سلبيات: The movies were limited,. There was no vegetarian option, only meat. The food was pretty basic and pretty bland.
ايجابيات: Crew was great
ايجابيات: The crew did a great job, seats were ok
سلبيات: the food was not eatable
سلبيات: Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport.
ايجابيات: Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!
ايجابيات: Crew was better
سلبيات: Improve food quality. Garuda is moving backward in quality of food.
سلبيات: Food can be better.
سلبيات: It's impossible to contact them to arrange infant seats, their HK office phone number rings out and isn't manned and the other country offices keep on redirecting our queries there. They also changed and cancelled our flights 6 times.
ايجابيات: Crews are friendly
سلبيات: Delays should be reduced
ايجابيات: Food was nice
سلبيات: Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate.
ايجابيات: Big plane, excellent entertainment on seat, excellent food, nice crews.
سلبيات: Passengers with children & elderlies should be boarded first for priority, for strict implementation.
سلبيات: Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport.
ايجابيات: Crew was good on flight and food was delicious.
سلبيات: Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from
سلبيات: It was ok
ايجابيات: The snacks, staffs and the seat were amazing. Garuda never fail me.
ايجابيات: The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful.
سلبيات: Phone check-in until 1 hr before departure would’ve been helpful.
ايجابيات: Seating was comfortable.
سلبيات: Different selection of food.
سلبيات: New Aircraft with more seating space
ايجابيات: The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!
ايجابيات: Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment.
ايجابيات: On time, clean aircraft
ايجابيات: Everything was good
سلبيات: Baggage claim in Bali very slow
سلبيات: Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours.
ايجابيات: On time smooth flight
ايجابيات: The crew was super nice and I felt comfortable during the 6h flight
ايجابيات: Crew always polite
ايجابيات: The cabin crew was great!
ايجابيات: Flight was not full. Had open seats around me so it was comfortable.
سلبيات: Food. Red eye flight served a very low quality snack upon takeoff. Breakfast before landing was a little better.
سلبيات: Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress.
سلبيات: Keep going with the excellent job, Garuda
سلبيات: Too cold in the aircraft !! So so cold
ايجابيات: Void Jancok
سلبيات: Void Jancok
Helpful crew staff
ايجابيات: Helpful crew staff who assisted arranging our next connection flight.
سلبيات: Food quality can be improved.
ايجابيات: Checkin process very smooth
سلبيات: Boarding process, and gate assigned is quite far ..
ايجابيات: Good service
سلبيات: Old plane, walking distance to board the plane is so far
Happy flying with Garuda
ايجابيات: Excellent cabin service
سلبيات: All seats need to be renewed urgently
ايجابيات: Nothing 2 hours late Had to watch commercials on the seat tv screen.
سلبيات: I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.
excellent flight with Garuda!
ايجابيات: Despite a short delay fo boarding, everything's just great!
سلبيات: a short delay on boarding
ايجابيات: Amazing in business class
ايجابيات: Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
سلبيات: There is nothing not to like.
5 star service
ايجابيات: Food and beverage service
سلبيات: 45 minutes delayed when departing
ايجابيات: Quick flight
سلبيات: Food was terrible
سلبيات: Meal was terrible
سلبيات: No TV on cjr1000
ايجابيات: Fast boarding
سلبيات: Food is low quality. Nothing special.
ايجابيات: I LOVED the Flight Attendants' uniforms. Smile!
ايجابيات: It was a direct flight. The greeting crew member at boarding was nice.
سلبيات: The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.
ايجابيات: Staff very accomadating throughout the flight
Mediocre food and movie list, long walk at T3 CGK
ايجابيات: Cabin crew services very friendly
سلبيات: Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen
سلبيات: Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most.
Long walk euring boarding, food can be better
ايجابيات: On time
سلبيات: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.