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رمز IATA | AM |
---|---|
المسارات | 123 |
أفضل مسار | مطار مكسيكو سيتي الدولي إلى كانكون |
المطارات المخدمة | 54 |
أفضل مطار | مطار مكسيكو سيتي الدولي |
ايجابيات: No bueno
سلبيات: La comida
ايجابيات: Boarding and deplaning was done three rows at a time. It worked great.
سلبيات: I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service.
سلبيات: The baggage fee was excessive probably because Kayak had a discounted rate. Next time I will just book with Aero Mexico, it´s the same cost anyway.
ايجابيات: Speedy service & easy to navigate.
سلبيات: Only COVID being under control!
ايجابيات: Crew was very friendly!
سلبيات: all was excellent!
ايجابيات: The crew was amazing, very respectful and very timely.
سلبيات: My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff.
ايجابيات: The crew was amazing , the site is ok
سلبيات: I love Aeroméxico , thanks for de service and the food.
ايجابيات: Nithing
سلبيات: Seat assignment with ticket bought 10 days prior
ايجابيات: Crew was amazing!
سلبيات: Seats
ايجابيات: Crew friendlynesd
سلبيات: Paying a little more attention to the seating. Not everyone was socially distanced. Seat rows were unequally distributed: some were all full others were too empty.
ايجابيات: Plenty a space between seats. Ver confortable seats and small entertainment screens!
سلبيات: Better selection of movie?
سلبيات: punctual arrive
ايجابيات: Seat was okay, but I thought we weren't doing center seats because of Covid risk. That plane was packed tight.
سلبيات: They made me store my bag, because I had a guitar which has always been allowed as a carry on. Its a fragile instrument, and has always been allowed as a carry on.
ايجابيات: Flight on time and professional crew
سلبيات: N/a
ايجابيات: Flight on time and professional crew
سلبيات: N/a
ايجابيات: Flight, plane, and crew were great.
سلبيات: MEX customs was a nightmare.
ايجابيات: Nothing
سلبيات: Everything
ايجابيات: Nothing
سلبيات: Everything, I will never going to use this software anymore.
ايجابيات: Super nice!!
سلبيات: Snacks
ايجابيات: Everything but the flight it self was ok.
سلبيات: The weather
ايجابيات: Flight was late, lost my conection and gave me a flight for next day
ايجابيات: Great service, very puntual, we even arrived early
ايجابيات: Premium feeling to the flight
ايجابيات: Being high
سلبيات: If no one asked me questions
ايجابيات: Nobody bugged me
سلبيات: I like attention
سلبيات: Way too much people... We're in a pandemic and the plane was Full. Unacceptable.
سلبيات: Airline is very unethical and need to be professional. I will never fly with them again .
ايجابيات: Seats are comfortable. Compared to other flights there is more leg room.
Flight attendants where friendly.
سلبيات: The flight was late on arrival, so there was more time spent in the airport. Due to this, we were right behind another flight that landed before us. Customs will only allow one plane to disembark, so we waited to get off the plan for over 30 minutes. This was the only bad experience with the trip.
ايجابيات: The crew was attentive.
سلبيات: Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected.
سلبيات: Flight was delayed 2hrs.
ايجابيات: Never using this airline again
سلبيات: Horrible organization
سلبيات: Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos
ايجابيات: Due to covid I understand the strict attitude but sometimes they are rude.
سلبيات: Better attitudes
ايجابيات: Movies and shows. Blankets. Prompt staff on plane. Snack options.
سلبيات: Ticket counter was stubborn to release our boarding passes despite having already checked in online. Saying we were “too late”. The kiosk would not release our boarding passes either. Yet, we breezed right through security to the gate and we’re first to board the plane having had to actually wait awhile before boarding. The ticket counter person unnecessarily made us wait even longer when we were already running late due to having spent 11 hours in the hospital day prior from E. coli.
The boarding process was also sloppy. Three different attendants asked to see our passports. Why did everyone need to verify us? We were asked very silly and seemingly unnecessary questions before boarding further slowing the process. We were asked before boarding if we had checked a bag, not sure what difference that made.
ايجابيات: The flight was delay about an hour, on board. The crew was great.
No entertainment on board. Good complimentary bar.
سلبيات: Being on time
سلبيات: Nothing it was great Aeromexico is the best
ايجابيات: Very communicative about things like bathrooms being closed for sanitation, turbulence etc.
ايجابيات: Yes
سلبيات: Yes
ايجابيات: The crew was good. The seats fine.
سلبيات: The sana distancia was not respected in the airline.
ايجابيات: The flight was on time and the crew was great
سلبيات: The organization to keep safety measures and social distance. The crew did not make sure that people were keeping their distance while boarding, and the flight was completely booked
سلبيات: gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!
ايجابيات: everyone professional and polite very nice.
سلبيات: I cant think of anything
ايجابيات: Crew was amazing and seats were very comfortable
سلبيات: Could be better not paying $180 for my bag!! I asked in Chicago for the price on my way back and they told me $ per bag! I trusted them and when I was at the airport they charged me 265 dollars for 3 small bags! They liked to me
سلبيات: The boarding process after getting off the bus to get on the plane.
ايجابيات: Everything it was so fast and excellent
سلبيات: The food in the airplane
ايجابيات: This was my first time flying with this airline and it went above expectations!!
سلبيات: It was fantastic!
ايجابيات: Seat OK, but full row. Social distancing OK.
سلبيات: Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered.
ايجابيات: gooe friendly service. Flights were on time.
Embraer 1900 performed well.
سلبيات: More English tranlation
ايجابيات: La experiencia en general fue buena
سلبيات: El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)
ايجابيات: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.
سلبيات: Is it that hard to follow Covid-19 measures? The flight was full and people sitting shoulder to shoulder.
ايجابيات: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.
سلبيات: FOLLOW COVID-19 TRAVEL GUIDELINES!!!
ايجابيات: Time and service were excellent.
سلبيات: Food. I don’t mía be to pay
سلبيات: the crew verifying that the passengers will use mouth covers during the flight
ايجابيات: I was very comfortable.
سلبيات: Not the fault of Aeromexico but making the connection in Me4xico City was difficult. Airport employees kept sending me in different incorrect directions.
ايجابيات: Yes
سلبيات: Nothing everybody treated us with respect
ايجابيات: The crew was great
سلبيات: The disappointing issues were with the airport process.
ايجابيات: The crew was great
سلبيات: Check in on line was diffucult and did not include opportunity to precheck a check in bag. Acwaste of time fir everyine in line
ايجابيات: Aeromexico they need money and they charging fees for bags and I miss my flight and they don’t help me to reimburse any money. Never again in my life Aeromexico sucks
سلبيات: Better costumer service
ايجابيات: Boarding & disembarking
سلبيات: Covid protocol