غرف وأجنحة فندق العلياء

Clean but miss management

I like clean and tidy reception, room was clean

Very uneducated staff don't understand very basic English, unskilled worker. I HAVE TO WAIT FEW HOURS TO GET A ROOM ALTHIUGH I BOOKED IT ONLINE BUT THEY ASKED ME MONEY AND HOW MUCH I PAID? IT WAS VERY ANNOYING STAFF DID NOT KNOW UK GBP POUND ! Room has no towel , no chair, no sufa , bathroom has no water , no tooth paste, no clothes hanger in bathroom, room has no tea or coffee very poor service Miss management indeed it's too expensive too